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Project Report On Sunfeast
Presented To:- Presented By:-
Dr H. Gayathri Abhishek Agarwalla (12121)
Chirag Thakur (12133)
Kumar Piyush (12145)
Rohin Thomas (12157)
Sowmya K (12169)
Ashish Jain (12181)
................................................................................
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Table of Content
INTRODUCTION............Error! Bookmark not defined.
About ITC Sunfeast ..........Error! Bookmark not defined.
ITCs PROFILE ..............Error! Bookmark not defined.
COMPETITORS ANALYSIS ......................................... 10
4ps ............................Error! Bookmark not defined.
SALES AND DISTRIBUTION............Error! Bookmark not
defined.
SEGMENTATION, TARGET AND POSITIONING ...........Error!Bookmark not defined.
SWOT ANALYSIS ...........Error! Bookmark not defined.
ANSOFF MODEL....................................................... 35
SUGGESTIONS ......................................................... 36
CONCLUSION:- ........................................................ 36
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Introduction
Biscuit Industry in India
BISCUITS! A vital part of an average Indians snack time or tea break. Beyond a shadow of a doubtIndia has a huge market for biscuits and has been growing annually at a static level during the last
decade. About 90% of Indians buy and eat biscuits. The per capita consumption of biscuits in the
country is 1.8 kg. There has been an average growth rate of 13.5% between the years 2005 and 2011
in the biscuit industry. Indian Biscuit Manufacturers Association (IBMA) estimate biscuit industry
to grow in the range of 15% to 18% every five years. Biscuit industry contributes Rs. 8000 crores to
the FMCG industry today providing vast opportunity for growth.
Annual production of the biscuit industry (in lakh metric tonnes)
Main categories of biscuits in India:-
Glucose
Marie
Sweet
Salty
Cream
Milk
The biscuit industry in India has both organized and unorganized sectors which are 65% and 35%
respectively of the entire market. The biscuit industry happens to have a good penetration both in the
urban as well as the rural market.
14.2916.14
17.4416.57
18.25 19.1
0
5
10
15
20
25
2005-06 2006-07 2007-08 2008-09 2009-10 2010-11
Annual Production (in lakh metric
tonnes)
Annual Production (in
lakh metric tonnes)
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Rural-Urban penetration growth of Biscuit:-
Urban Market: 75% to 85%
Rural Market: 50% to 65%
Marketing:-
Wholesale and Retail marketing in the Biscuit industry is carried out with a network of Carrying &
Forwarding Agencies (for States and specific Districts), Dealers / Wholesalers and Retail shops.
Biscuit Consumption in India:-
On behalf of the industry, IBMA has been pursuing the issue with the Chief Ministers/Finance
Ministers of all States and also with the Chairman of the Empowered Committee on VAT, seeking
reduction in the rate of VAT on biscuit to 4% from 12.5%. IBMA estimates annual growth in the
range of 15% to 20% during the next five years, in the event of reduction in the rate of VAT on
Biscuits to 4%.
The Indian market is flooding with various brands of biscuits which come in different types and
flavours. The leading companies of biscuits in the country are:-
Parle Britannia
Sunfeast
Priya Gold
Cremica
Dukes
Anmol
Horlicks
Biskfarm
Rose Sobisco
Nezone
26%
23%24%
27%
Northern Zone
Southern Zone
Westen Zone
Eastern Zone
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Parle is the market leader of the Indian biscuit industry.
Instant noodle industry in India
NOODLES! The first brand name which comes in the mind of an average Indian when he hears the
word noodles in Maggi. The instant noodles Maggi which was introduces in the year 1983 is a hotfavourite among all the kids of the country. Consumed in almost every Indian household Maggi
which was initially considered a snack is taking the place of a staple diet in most Indian homes. In
todays world, packaged and ready to eat foods are gaining quite a formidable share of the Indian
food market. The word noodles became synonymous with the name Maggi.
Nestle India Limited's Maggi has been dominating the Indian noodles industry since a period of
almost 29 years. But Maggi is facing tough completion in the market today. Its three decade long
domination over the noodles market is now under threat from various other companies like Hindustan
Unilever (Knorr Soupy noodles), GlaxoSmithKline (Horlicks Foodles), ITCs (Sunfeast Yippie),
Nissin (Top Ramen) and Big Bazaar (Tasty Treat). According to Mr Devendra Chawla, business
head for private brands at the Future Group, one of India largest retailers, puts it succinctly: "The
instant noodles market [in India] is set to grow from `1,300 crore (US$288 million) at present to
around at least `3,000-3,500 crore (US$666 million to US$776 million) by 2015 and therefore all the
big FMCG [fast moving consumer goods] players have their eyes set on it." Just like the Cola Wars
(Pepsi Vs. Coca Cola) which happened during the 80s and the 90s, a Noodle War is soon bound to
happen.
Noodle Industry and market share of various players
Year Maggi TopRamen
TastyTreat
Yippie Foodles Others
2005 92.3 6 0 0 0 1.7
2006 91.9 7.1 0 0 0 1
2007 91 6.9 0 0 0 2.1
2008 88.1 8.2 0 0 0 3.7
2009 89 5.3 0.6 0 0 5.1
2010 86.5 6.4 1 3 1 2.1
2011 85 3.1 1.8 4.3 3.2 2.6
According to industry analysts, the Indian consumer is a lot more open to the "instant food"
categories and is far more demanding of more choices now than he or she ever was before. With ITC
entering the market, Maggi is going to have a tough time as ITC is known for its in the eye kind of
advertising campaigns and extensive supply channel. ITC claims to grab 10% of the market by the
year 2012 for which they rely on their current network.
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Market share of the various brands in the year 2011:-
Instant Pasta Industry in India
PASTA!! Research conducted by ITC shows that mothers nowadays are looking for newer and
innovative evening snack options for their children. Pasta is gaining popularity in the Indian market.
Research also indicates that women are aware about Pasta but find the cooking process of Pasta
tedious and cumbersome. ITC's innovative instant Pasta offering - Sunfeast Pasta Treat thus offers a
unique solution for the Indian palates.
The instant pasta market is at the kind of stage that the instant noodles market was years ago. says
Chitaranjan Dar, Chief Executive Officer (CEO), Foods division at ITC. Estimated at Rs 40 crore, it
is growing at 25 per cent per annum, according to the same report. In the next five years, the pasta
market is expected to be at Rs 100 crores. ITCs Sunfeast Pasta Treat is the pioneer of this category
which comes in six flavours:-
1. Masala
2. Tomato cheese
3. Sour cream onion4. Cheese
5. Chicken
6. Pizza
Nestle launched its 'Pazzta' brand of instant pasta to complement its Maggi noodle line. Pazzta is
available in three flavours:-
1. Cheese Macaroni
2. Masala Penne
3. Tomato twist
85
3.11.8 4.3 3.2 2.6
Maggi
Top Ramen
Tasty Treat
Yippie
Foodles
Others
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Future Group's Tasty treat and Bambino's Passta are other brands in the running. With the market
still being in its nascent stage, there is lot of opportunity for differentiation.
Nestle holds 70 per cent of the market share of the instant pasta industry. Even though ITC had
an early run in the market, Nestle turned out to be the market leader.
ITC
ITC was founded on August 24, 1910 asImperial Tobacco Company of India Limitedand shares
ancestry withImperial Tobaccoof the United Kingdom, but later it became fully independent, and
was rechristened to India Tobacco Company in 1970 and then to I.T.C. Limited in 1974.The
Company got rechristened as 'ITC Limited' after the full stops got removed with effect from
September 18, 2001. ITC has a wide range of businesses.
The first six decades of the Company's existence were primarily devoted to the growth and
consolidation of the Cigarettes and Leaf Tobacco businesses. The company witnessed the beginnings
of a corporate transformation that would usher in momentous changes during the Seventies. Now
ITC is one of India's foremost private sector companies with a market capitalisation of over US $ 34
billion and a turnover of US $ 7 billion. ITC is rated among the World's Best Big Companies, Asia's
'Fab 50' and the World's Most Reputable Companies by Forbes magazine. It is also ranked among
India's Most Respected Companies by Business World and among India's Most Valuable Companies
by Business Today. ITC ranks among India's `10 Most Valuable (Company) Brands', in a study
ITC
FMCG
Hotels
Paperboards &
Specialty Papers
Packaging
Agri-Business
InformationTechnology
http://en.wikipedia.org/wiki/Imperial_Tobaccohttp://en.wikipedia.org/wiki/Imperial_Tobaccohttp://en.wikipedia.org/wiki/Imperial_Tobaccohttp://itcportal.com/about-itc/itc-profile/images/itc-profile-ad.jpghttp://itcportal.com/about-itc/itc-profile/images/itc-profile-ad.jpghttp://en.wikipedia.org/wiki/Imperial_Tobacco -
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conducted by Brand Finance and published by the Economic Times. ITC also ranks among Asia's 50
best performing companies compiled by Business Week.
ITC has a diversified presence in FMCG (Fast Moving Consumer Goods), Hotels, Paperboards &
Specialty Papers, Packaging, Agri-Business and Information Technology. While ITC is an
outstanding market leader in its traditional businesses of Hotels, Paperboards, Packaging, Agri-
Exports and Cigarettes, it is rapidly gaining market share even in its nascent businesses of Packaged
Foods & Confectionery, Branded Apparel, Personal Care and Stationery. With its headquarters
located in Kolkata, the current chairman of ITC Limited is Mr Yogesh Chander Deveshwar.
ITC's diversified status originates from its corporate strategy aimed at creating multiple drivers of
growth anchored on its time-tested core competencies: unmatched distribution reach, superior brand-
building capabilities and effective supply chain management. Over time, the strategic forays into new
businesses are expected to garner a significant share of these emerging high-growth markets in India.
As one of India's most valuable and respected corporations, ITC is widely perceived to be
dedicatedly nation-oriented. Chairman Y C Deveshwar calls this source of inspiration "a commitment
beyond the market".
The diversification timeline of ITC:-
In 1925, ITC's Packaging & Printing Business was set up as a backward integration for ITC's
Cigarettes business.
In 1975, the Company entered into Hotels business with the acquisition of a hotel in Chennai
which was renamed as 'ITC-Welcomgroup Hotel Chola' (now renamed My Fortune,
Chennai). ITC chose the Hotels business for its potential to earn high levels of foreignexchange, create tourism infrastructure and generate large scale direct and indirect
employment. Since then ITC's Hotels business has grown to occupy a position of leadership,
with over 100 owned and managed properties spread across India under four brands namely,
ITC Hotels - Luxury Collection, WelcomHotels, Fortune Hotels and WelcomHeritage.
In 1979, ITC entered the Paperboards business by promoting ITC Bhadrachalam Paperboards
Limited.
In 1985, ITC set up Surya Tobacco Co. in Nepal as an Indo-Nepal and British joint venture.
In 1990, ITC acquired Tribeni Tissues Limited, a Specialty paper manufacturing company
and a major supplier of tissue paper to the cigarette industry. The merged entity was named
the Tribeni Tissues Division (TTD).
In 1990, leveraging its agri-sourcing competency, ITC set up the Agri Business Division for
export of agri-commodities.
In 2000, ITC's unique and now widely acknowledged e-Choupal initiative began with soya
farmers in Madhya Pradesh. Now it extends to 10 states covering over 4 million farmers.
Also, through the 'Choupal Pradarshan Khet' initiative, the agri services vertical has been
focusing on improving productivity of crops while deepening relationship with the farming
community.
In 2000, ITC also entered the Lifestyle Retailing business with the Wills Sport range of
international quality relaxed wear for men and women.
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In 2000, ITC spun off its information technology business into a wholly owned subsidiary,
ITC Infotech India Limited. Today ITC Infotech is one of India's fastest growing global IT
and IT-enabled services companies and has established itself as a key player in offshore
outsourcing, providing outsourced IT solutions and services to leading global customers
across key focus verticals - Banking Financial Services & Insurance (BFSI), Consumer
Packaged Goods (CPG), Retail, Manufacturing, Engineering Services, Media &
Entertainment, Travel, Hospitality, Life Sciences and Transportation & Logistics. In 2001, ITC's foray into the Foods business is an outstanding example of successfully
blending multiple internal competencies to create a new driver of business growth. It began
with the introduction of 'Kitchens of India' ready-to-eat Indian gourmet dishes.
In 2002, Bhadrachalam Paperboards amalgamated with the Company and became a Division
of the Company, Bhadrachalam Paperboards Division. Later that year, this division merged
with the Company's Tribeni Tissues Division to form the Paperboards & Specialty Papers
Division.
In 2002, Surya Tobacco became a subsidiary of ITC Limited and its name was changed to
Surya Nepal Private Limited (Surya Nepal). In 2002, TTD was merged with the Bhadrachalam Paperboards Division to form the
Paperboards & Specialty Papers Division.
In 2002, ITC launched line of premium range of notebooks under brand Paperkraft.
In 2002, The Wills Lifestyle chain of exclusive stores later expanded its range to include
Wills Classic formal wear.
In 2002, ITC also initiated a foray into the popular segment with its men's wear brand, John
Players.
In 2002, ITC entered the confectionery and staples segments with the launch of the brands
mint-o and Candyman confectionery and Aashirvaad atta (wheat flour).
In 2002, ITC's philosophy of contributing to enhancing the competitiveness of the entire value
chain found yet another expression in the Safety Matches initiative. ITC now markets popular
safety matches brands like iKno, Mangaldeep and Aim.
In 2003, the Classmate range of notebooks was launched.
In 2003, Sunfeast was introduced in the market as the Company entered the biscuits segment.
In 2003, ITC marked the manifestation of its partnership with the cottage sector as it forayed
into the marketing of Agarbattis (incense sticks) in 2003. Mangaldeep is a highly established
national brand and is available across a range of fragrances like Rose, Jasmine, Bouquet,
Sandalwood, Madhur, Sambrani and Nagchampa.
In 2004, ITC acquired the paperboard manufacturing facility of BILT Industrial Packaging
Co. Ltd (BIPCO), near Coimbatore, Tamil Nadu.
In 2005, ITC entered the Personal Care Business. In seven years, the Personal Care portfolio
has grown under 'Essenza Di Wills', 'Fiama Di Wills', 'Vivel' and 'Superia' brands which have
received encouraging consumer response and are also being progressively extended
nationally.
In 2006, Wills Lifestyle became title partner of the country's most premier fashion event -
Wills Lifestyle India Fashion Week - that has gained recognition from buyers and retailers as
the single largest B-2-B platform for the Fashion Design industry.
In 2007, ITC entered the fast growing branded snacks category with Bingo.
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In 2008, ITC positioned the business as the Education and Stationery Products Business and
launched India's first environment friendly premium business paper under the 'Paperkraft'
Brand.
In 2010, ITC launched Sunfeast Yippee! to enter the Indian instant noodles market.
In 2010, ITC launched its handrolled cigar, Armenteros, in the Indian market. Armenteros
cigars are available exclusively at tobacco selling outlets in select hotels, fine dining
restaurants and exclusive clubs.
COMPETITORS ANALYSIS
The Rs. 150 billion Indian biscuits market has grown at the rate of 12-14 percent year on year. It isthe third largest market for biscuits in the world. Britannia is highest selling in terms of value,
followed by Parle and ITC. Britannia and Parle together command a 75-78 percent market share,which three years ago was 82 percent before the entry of ITC. It is classified under two sectors:
1. Organized, 70% market share
2. Unorganized, 30%market share
The biscuit market in India is extremely price sensitive. With Parle providing most of its biscuits inthe range of Rs. 4.00-6.00, other players in the market can't think of increasing the prices. The onusnow lies in the hands of brand managers to project their brands to capture a bigger market share. Onefactor on which smaller players like Bisk Farm, Priya Gold, etc., are leveraging is the "quality". Since
most of the bigger players like Britannia and ITC outsource their manufacturing, there is differencein the quality of biscuits contrary to these firms who do the production in-house.
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Annual growth of Indian biscuit industry
14
13
15
10
14
15
9
10
11
12
13
14
15
16
2005-06 2006-07 2007-08 2008-09 2009-10 2010-11
Annual Growth(%)
Annual Growth(%)
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Per capita consumption
There is a threat from the competitors and the aggressive strategies adopted by them.The major players are:-
BRITANNIA:
Britannia Industries Limited is an Indian food-products corporation based in Kolkata. It is famousfor its Britannia and Tiger brands of biscuit, which are popular throughout India. Britannia has anestimated 32% market share. The Company's principal activity is the manufacture and sale of
biscuits, bread, rusk, cakes and dairy products . The company's factories have an annual capacity of433,000 tonnes. The brand names of biscuits include VitaMarieGold, Tiger, NutrichoiceJunior,Good day, 50 50, Treat, Pure Magic, Milk Bikis, Good Morning, Bourbon, Thin Arrowroot,
Nice, Little Hearts and many more. Britannia specialise in providing the challenging fatformulations demanded by the chocolate, ice cream, bakery, snack food and other industries. Theyare a relatively young company having a fresh approach, constantly striving to achieve higherstandards of excellence particularly in customer service. Operated by a small close-knit team of
people: scientists, technicians, marketing and production, all experts in their own fields, and all like-minded individuals whether it be setting successful strategies or conducting day-to-day operations.
Strengths:
Well defined and appealing advertisements highlighting the core value of energy andhealth.
They have 6 power brands which contribute towards 80% of their sales.
Well diversified portfolio of biscuits and innovative concepts of smaller size packets.
Only biscuit company to have removed trans-fat from all its recipes, catering to a marketwith sensitive needs.
1.8
2.5
7.5
5.5
0
1
2
3
4
5
6
7
8
India South-East Asia USA European
Countries
Per Capita Consumption(Kg)
Consumption(kG)
http://en.wikipedia.org/wiki/Ruskhttp://en.wikipedia.org/wiki/Dairy_productshttp://en.wikipedia.org/wiki/Dairy_productshttp://en.wikipedia.org/wiki/Rusk -
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Weaknesses:
Increase in input costs in putting pressure on the prices.
Stiffer competition from other players in the segment.
PARLE:
Parle-G or Parle Glucose is a brand of biscuits manufactured by Parle Products in India. As of 2011,it is the largest selling brand of biscuits in the world according to Nilsen. Primarily eaten as a tea-time snack, Parle-G is one of the oldest brand names in India. For decades, the product wasinstantly recognised by its iconic white and yellow wax paper wrapper with the depiction of ayoung girl on the front. Counterfeit companies have attempted to recreate and sell lower quality
products of similar names with virtually identical package design
The company's slogan is G means Genius. The name, "Parle-G", is derived from the name of the
suburban rail station, Vile Parle which in turn is based on village Parle in olden days (there is also
area called Irle nearby where the Parle Agroproduction factory is based).
Parle-G has 70% market share in India in the glucose biscuit category followed by Britannia, Tiger(17-18%) and ITC's Sunfeast glucose (8-9%). The brand is estimated to be worth over Rs 2,000crore (Rs 20 billion), and contributes more than 50 per cent of the company's. It also is popular
across the world and is starting to sell in Western Europe and USA.
Strengths:
Brand image, one of the oldest in the country
Well diversified product range.
Extensive distribution system.
Low and mid range prices catering to all segments of consumers.
Weaknesses:
Overdependence on Parle G brand.
They have to rely more on retailers ad grocery stores to showcase their diversified
product range rather than on individual advertisement of individual products.
Declining market share
Stiff competition by other players.
http://en.wikipedia.org/wiki/Sloganhttp://en.wikipedia.org/wiki/Vile_Parlehttp://en.wikipedia.org/wiki/Parle_Agrohttp://en.wikipedia.org/wiki/Parle_Agrohttp://en.wikipedia.org/wiki/Vile_Parlehttp://en.wikipedia.org/wiki/Slogan -
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Priya Gold:
Surya Food & Agro Ltd. was incorporated in November 1992 and commenced its commercial
operations of manufacturing & selling of biscuits under brand Priyagold in October 1993. Over a
period, it has established strong manufacturing capabilities and has invested substantially indeveloping consumer preference for its products. The company has capacity of producing upto
1,50,000 MT p.a., with strong brand building and distribution capabilities.
Strengths:
Glamorous and effective advertising.
Extensive and varied portfolio of premium biscuits.
Quality assurance.
Big budget and willingness to invest in long term phases.
Weaknesses:
Lacking to cater to the low-income segment.
Inability to retain target consumers.
Expensive product range.
Competition from other biscuit players in the market.
OREO:Oreo is a popular sandwich cookie made by the Nabisco division of Kraft Foods. Since its 1912
introduction, Oreo has become the best selling cookie in the United States, through the 20th century
and into the 21st.
It was first introduced in India in March 2011 under Cadbury, a major chocolate brand recently
acquired by Kraft, with the tag line, it is the world's No. 1 biscuit. It is also available in local
McDonald's restaurants as an addition to McFlurry ice cream. Before the launch of the brand in
India, Britannia Industries launched a similar brand named Treat-o.
Strength:
Oreo has collaborated with McDonalds, Dominos and Baskin Robbins to promote its
product
Worlds No. 1 biscuit
Very well-known brand name(Cadbury)
Well established customer base
Weakness:
Nutritional problems, high fat content and calories Limited flavors and varieties
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Market Share
40
32
15
4.41.6
7
Sales
Parle
Britania
Sunfeast
Priyagold
Kraft Foods
Others
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4Ps Marketing Mix
Product :The snack foods offered by Sunfeast are:-
Sunfeast milky magicMilky magic packed with goodness of milk is delicious, nutritious, crispy and crunchy.it is a
perfect balance of energy that aids physical strength and mental ability. These biscuits strike
the right balance of milk and wheat which helps in an all round development and nurturing of
the child.
Sunfeast Marie Light
o Sunfeast Marie Original
This ideal teatime biscuit is made from the finest quality wheat high in fibre and keeps
one light and healthy through the day.o Sunfeast Marie Orange
It has the distinction of being one of the most successful innovative Marie biscuits and is
liked by one and all.
o Sunfeast Marie OatsThe first of its kind in India, Sunfeast Marie Light Oats is enriched with the goodness of
natural wheat fibre and soluble oats fibre.
o Sunfeast dark fantasyIt is the richest of chocolate vanilla biscuits. These biscuits are created using carefully chosen
premium ingredients for a sensory experience unlike any other. Its a luxurious mix of
aromatic cocoa and vanilla. Sunfeast dark fantasy choco fills
It is the latest and the most premium offering from the portfolio of Sunfeast. It is an exquisitecombination of luscious chocolate filling enrobed within a perfectly baked rich cookie outer and it
fully epitomizes the brand promise of "Pure Indulgence".
Sunfeast glucoseIt is a wholesome & nutritious choice as these golden brown biscuits are made from the bestquality wheat and are ideal not just for kids but also adults.
Sunfeast dream cream
o Choco-vanilla and strawberry-vanilla flavours
o Bourbon
It is a special delight for all chocolate lovers.
o Orange cream
A tangy twist in biscuits can be experienced by every orange cream.
o Butterscotch cream
It provides the taste of butterscotch ice-cream in cream biscuit.
Sunfeast snackyIt is light and crispy. It is available in two variants classic salted and chilli flakes
Sunfeast sweet n saltThese thin and crisp biscuits come with a distinctive sundry taste that of salt and sweetness.
Sunfeast nice
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These are crisp coconut biscuits showered with sugar crystals.
Sunfeast specialo Special cookies
o Special creams
Sunfeast pasta
o Sunfeast pasta treat
It is a whole wheat based instant pasta introduced as a healthy snacking option for
children and young adults. Initially Masala, Tomato Cheese, Cheese, Sour Cream
flavours are introduced and later Pizza style, Chicken, Tangy Tomato are introduced.
Sunfeast Yippee!Wheat is a key ingredient of the Yippee! Noodles. These noodles do not lump even 30
minutes after cooking. The two varieties of Yippee are Classic Masala and Magic Masala.
Price:
Sunfeast looked at a two-pronged strategy in pricing with their strategy being high margins in cream
variants and volumes from the Marie and Glucose segments. In Glucose and Marie varieties, the
companies have little choice in terms of pricing. As there is little differentiation in these varieties,
consumers are extremely price sensitive. A former CEO of one of the major companies reportedly
commented the biscuit consumer is willing to pay more only when he sees a clearly differentiated
product. Hence companies have little choice in terms of pricing.
Place:
Distribution
FMCG products have to essentially be available in the market at all given points of time and at all
given points of purchase ,so the distribution channels are very important.ITC has a very strong
distribution network for their cigarette brands and they are using this network for Sunfeast biscuits
also.IITTCC uusseess FFIIFFOO mmeetthhoodd ttoo rreedduuccee wwaassttaaggee ooffggooooddss dduuee eexxppiirryy..They keep their goods onconstant move from low sales area to high sales area.TThheeyycollect the expired goods four times ayear and destroy them.The benefits received by the retailers depend upon their sales volume and also
the location of theirshops. The company says the brand is now available in nearly 1.8 million outlets.
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FMCG companies maintain intense distribution network. Companies spend a large
portion of their budget on maintaining distribution networks
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Promotion:
ITC has strong brand building capacity. ITCspromotion activities were :
The brand was promoted by Television campaigns across National and Vernacular media thatwere distinct, highlighted the product attributes, quality and the newness.
Well differentiated advertisements, some of which showed a complete cream world with
cream rivers, cream mountains and cream trees, were targeted at kids watching cartoon
channels. At the same time, on general entertainment channels, mothers received information
on the importance of glucose, the wholeness of wheat.
The company tied up with Bey Blades, the popular television series that was a rage among
children.
In August 2003, a month after its launch, the company undertook a major sampling exercise
to promote the product. For two years from then , the brand did all the usual rounds- blockingtelevision spots, booking that corner space in your favourite newspaper and so on.
In a bid to reinforce its brand on kids, they covered more than 1000 schools across the
country as part of its Sunfeast school programme. The objective was to build salience for the
brand and familiarise the kids with the Sunfeast brand world and the Sunfeast mascot.
In April 2005, Sunfeast launched its major campaign. shah rukh khan was its brand
ambassador and the official sponsor of the WTA tennis championship titled the Sunfeast
Open. They had teenage sensations Sania Mirza and Mahesh Bhupathi campaigning for it.
For promotions in southern states, Sunfeast has signed Tamil super star Surya as a brand
ambassador.
Launch of Sachins Fit Kit,the first product co-created with bran ambassador. Sachin has
shared his dietary regimen which has helped him to stay in top fitness for more than 17 years
,with the company and the product was developed taking inputs from the dietary regime.
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SALES &
DISTRIBUTION
Successful value creation needs successful value delivery.
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Sales & Distribution System of ITC
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DISTRIBUTION NETWORK
Bangalore Calcutta Saharanpur Munger
GODOWNS
BRANCHES
WHOLESALE DISTRIBUTORS PER RANC
RETAILERS SECONDARYWHOLESALERS
Information
Goods
Grocery Stores Super Markets
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DISTRIBUTION:
In this regard, sunfeast has been fortunate: Thanks to its tobacco business, ITC already has a
good understanding of distribution channels.
The company says that the brand is available in nearly 1.8 million outlets.
ITC uses FIFO method to reduce the wastage of goods due to expiry.
They also keep the good on constant move from low sales area to high sales area.
The company collects all the expired goods four times a year and destroys them.
ITC provides their retailers with racks, hangers to display the products.
The benefits received by the retailers depend upon their sales volume and also the location of
their sales.
ITC has hired IMRB to do the market research.
In a nutshell, the distribution of ITC food products gives the following things:
1. Fast and effective
2. Flexibility
3. Quick reaction to the competitors
4. Strict compliance methods, low profit margins, intense competition and high customer
service expectations.
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Segmentation Targeting & Positioning
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1. Sunfeast Bourbon
Category: - Biscuits
Tagline/Slogan: - Spreadthe smile
USP:- Thick, rich and delicious chocolate packed between two crunchy chocolate biscuits
Segment:- Quality conscious children and adults
Target:- All age groups middle and upper class people
Positioning:- A special delight for all those chocolate lovers
Strength:-
1. Low cost
2. Good advertising and visibility
3. Good product quality and packaging
Weakness:-
1. Limited target audience i.e. people who prefer chocolate
Opportunities:-
1. Tie-up with corporates/hotel chains
Threats:-
1. Severe threat from wafer and salted snacks segment
2. Similar biscuit categories3. Chocolates
Competitors:-
1. Parle Hide n Seek
2. Cadbury
3. Britannia Bourbon
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2. Sunfeast Dark Fantasy
Category:- Biscuits
Tagline/Slogan:- Escape into one dark fantasy; Spread the smile
USP:-Thick, rich and delicious chocolate packed between two crunchy chocolate biscuits
Segment:- Quality conscious children and adults
Target:-Youth from middle and upper class people
Positioning:- Its a luxurious mix of aromatic cocoa and vanilla.
Strength:-
1. Low cost
2.Good advertising and visibility
3.Good product quality and packaging
Weakness:-
1. Limited target audience i.e. people who prefer chocolate
Opportunities:-
1. Tie-up with corporates/hotel chains
Threats:-
1. Severe threat from wafer and salted snacks segment
2.Similar biscuit categories
3.Chocolates
Competitors:-
1. Parle Hide n Seek
2. Cadbury
3. Britannia Bourbon
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3. Sunfeast Marie Light
Category:- Biscuits
Tagline/Slogan:- Light Khaao Light Raho; Spread the smile
USP:- Ideal teatime biscuit is made from the finest quality wheat high in fiber and keeps one light
and healthy through the day
Segment:-Taste and Quality conscious children and adults
Target:- All age groups middle and upper class people
Positioning:-Ideal tea time biscuit
Strength:-
1. Low cost
2.Good advertising and visibility
3.Good product quality and packaging 4.Celebrity brand ambassador
Weakness:-
1. Many competitors in this segment 2.Nothing unique
Opportunities:-
1. Tie-up with corporates/hotel chains
Threats:-
1. Severe threat from wafer and salted snacks segment
2.Similar biscuit categories
Competitors:-
1. Parle G
2.Priya Gold
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4. Sunfeast Milky Magic
Category:- Biscuits
Tagline/Slogan:-Spread the smile
USP:-These biscuits strike the right balance of milk and wheat which helps in an all round
development and nurturing of the child.
Segment:-Children segment
Target:- Young growing children
Positioning:-It has perfect balance of energy that aids physical strength and mental ability
Strength:-
1. Low cost
2.Good advertising and visibility
3.Good product quality and packaging
4.Celebrity brand ambassador
Weakness:-
1. Many competitors in this segment
2.Nothing unique
Opportunities:-
1. Tie-up with schools as a part of meals
2. Untapped rural market
Threats:-
1. Similar biscuit categories
Competitors:-
1. Parle G
2. Britannia Tiger
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5. Sunfeast Dark Fantasy Choco Fills
Category:- Biscuits
Tagline/Slogan:-Escape into one dark fantasy; Spread the smile
USP:-An exquisite combination of luscious chocolate filling enrobed within a perfectly baked rich
cookie outer. An offer that fully epitomizes the brand promise of "Pure Indulgence".
Segment: -Quality conscious children and adults
Target: -Youth from middle and upper class people
Positioning:-Its a luxurious mix of aromatic cocoa and vanilla.
Strength:-
1. Low cost
2. Good advertising and visibility
3. Good product quality and packaging
Weakness:-
1. Limited target audience i.e. people who prefer chocolate
Opportunities:-
1. Tie-up with corporates/hotel chains
Threats:-1. Severe threat from wafer and salted snacks segment
2. Similar biscuit categories
3. Chocolates
Competitors:-
1. Parle Hide n Seek
2. Cadbury
3. Britannia Bourbon
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6. Sunfeast Glucose
Category:- Biscuits
Tagline/Slogan:-Jab choti si bhookh kare pareshan, main wo hun jo laye muskan.
Har bite mein muskan.
USP:-Wholesome & nutritious choices as these golden brown biscuits are made from the best quality
wheat. Ideal not just for kids but for adults too.
Segment:-Taste and Quality conscious children and adults
Target:-All age groups middle and upper class people
Positioning:-Ideal tea time biscuit
Strength:-
1. Low cost
2.Good advertising and visibility
3.Good product quality and packaging
4.Celebrity brand ambassador
Weakness:-
1. Many competitors in this segment
2.Nothing unique
Opportunities:-
1. Tie-up with corporates/hotel chains
Threats:-
1. Severe threat from wafer and salted snacks segment
2.Similar biscuit categories
Competitors:-
1. Parle G
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2.Priya Gold
7. Sunfeast Snacky
Category:- Biscuits
Tagline/Slogan:-Thodi Sharafat, Thodi Shararat
USP:-Bigger than most others in the salted biscuit category, Snacky is light and crispy like no other.
From kids to adults, its the quintessential Family Biscuit. Available in two variants, Classic
salted and Chilli flakes - the very first of its kind in India.
Segment: - Taste and Quality conscious children and adults
Target:-All age groups middle and upper class people
Positioning:-Ideal tea time biscuit
Strength:-
1. Low cost
2.Good advertising and visibility
3.Good product quality and packaging
4.Celebrity brand ambassador
Weakness:-1. Many competitors in this segment
2.Nothing unique
Opportunities:-
1. Tie-up with corporates/hotel chains
Threats:-
1. Severe threat from wafer and salted snacks segment
2. Similar biscuit categories
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Competitors:-
1. Parle G
2.Priya Gold
8. Sunfeast Sweet & Salt
Category:- Biscuits
Tagline/Slogan:-Kuchh Meethe Meethe Sapne, Kuch Namkeen Sach
USP: -These thin and crisp biscuits come with a distinctive sundry taste, that of salt and sweetness.A bite into one of these one keeps wondering about its taste!
Segment:-Taste and Quality conscious children and adults
Target:-All age groups middle and upper class people
Positioning:-Ideal tea time biscuit
Strength:-
1. Low cost
2.Good advertising and visibility
3.Good product quality and packaging
4.Celebrity brand ambassador
Weakness:-1. Many competitors in this segment
2.Nothing unique
Opportunities:-
1. Tie-up with corporates/hotel chains
Threats:-
1. Severe threat from wafer and salted snacks segment
2.Similar biscuit categories
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Competitors:-
1. Parle G
2.Priya Gold
9. Sunfeast Yippee Noodles
Category:- Food Products
Tagline/Slogan:-The better noodles; Spread the smile
USP:-Instant noodles with different tastes
Segment:-People looking for a healthy snack when hungry
Target:-Young people and children from upper and middle class
Positioning:-Sunfeast Yippee noodles do not lump even 30 minutes after cooking
Strength:-
1. Good advertising and visibility
2. Good product distribution and availability
3. Lots of flavours and varieties available
Weakness:-
1. Media generated news about health issues
2. Brand loyalty of Maggi is tremendous
Opportunities:-
1. Untapped rural markets
2. DINKS, single professionals
3. Newer tastes
Threats:-1. Price wars with other noodle brands
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Competitors:-
1. Maggi
2. Top Ramen
3. Foodles
4. Tasty Treat
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ANSOFF MODEL
Current Products New Products
1.Market Penetration
(Intensive Growth)
3. Product Development
(Intensive Growth)
CurrentMarket
Attract Users of CompetitorsProduct.
Introduction of combo packs atdiscounted price
Increase Product Usage.
New usage like using SunfeastSnacky Classic salted and Chilliflakes biscuit with differenttoppings.
Increase the frequency ofpurchase.
Making small packages availablelike sunfeast special at Rs.5 andGlucose biscuits at Rs.1
Product Reformulation
Sunfeast Marie Light Oats
Product line Extension
Relaunch of Sunfeast Dark FantasyCream Delight with new flavour
New product development
Sunfeast Marie Light Orange
Dream cream with Butter scotch flavour
Dark Fantasy Choco fills targetingpremium segment
2. Market Development(Intensive Growth)
4. Diversification
NewMarket
Expand geographically
Launched in the Middle East andAfrica.
Related
Sunfeast Yippie
Sunfeast Pasta
Integrative Growth
Backward Integration ------ Procurement of agricultural raw material fromE-CHOUPAL.
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RECOMMENDATIONS
Quality improvement and image advertising as compared to market leader
The company can look at diversifying into the chocolates and candies segment as the name
sunfeast resonates well with the kids.
The premium and super premium segments according to industry experts are believed to be
growing at around 30% annually. So sunfeast can come up with new varieties in premium
segment.
Sunfeast should provide better benefits to wholesalers and retailers as Nestle is providing
higher margin to retailers to compete with.