Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing...

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Western Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager 22 Marzo 2017

Transcript of Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing...

Page 1: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Western Europe

Introduzione al Licensing e Pricing di

Dynamics 365

(Livello 100)

Carolina Rosetti

Dynamics 365 Product Marketing Manager

22 Marzo 2017

Page 2: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Prossimi training in lingua italiana

(Marzo/Aprile)

Sessione Data Link di

Registrazione

LICENSING DI MICROSOFT AZURE (LIVELLO 100) 16 Marzo

(on Demand)Registrazione

INTRODUZIONE AL LICENSING E PRICING DI DYNAMICS 365 22 Marzo Registrazione

LICENSING OFFICE 365 (LIVELLO 100) 24 Marzo Registrazione

WINDOWS SERVER 2016 E SYSTEM CENTER 2016 LICENSING 3 Aprile Registrazione

Page 3: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Dynamics 365 trainings disponibili on-demand

(in lingua inglese)

SessioneLink di

Registrazione

AN INTRODUCTION TO DYNAMICS 365 PRICING & LICENSING (PART 1) On demand

AN INTRODUCTION TO DYNAMICS 365 PRICING & LICENSING (PART 2) On demand

DYNAMICS 365 PRICING & LICENSING (PART 3) On demand

Page 4: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Agenda

• What is Microsoft Dynamics 365?

• Packaging, Pricing & Pricing Tiers Overview

• Channel Availability

• Microsoft Dynamics 365, Enterprise Edition Service Overview

• Microsoft Dynamics for Team Members

• Microsoft Dynamics Plan 1 and Apps

• Customer Purchasing Options – new & renewal

• Public Sector

Page 5: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 6: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

End-to-end intelligent business applications in the cloud

Productive AdaptableIntelligent Purpose-built

Page 7: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

MicrosoftDynamics 365

Common application platform: PowerApps, Microsoft Flow, Common Data Model

Microsoft AppSource

Page 8: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Operations Sales

Field

Service

Customer

Service

Sales

Field

Service

Customer

Service

Operations

Page 9: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 10: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

• Optimized for 250+ Employees

• Comprises CRMOL and AX

• Online / On premises dual use rights

• 20 user minimum on AX related SKUs

• Optimized for 10-250 Employees

• Dynamics 365 for Financials

• Sales (future), Marketing (future), and

Customer Service (future)

• Cloud Only

• 300 seat maximum

Page 11: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

CURRENT CRM COMPONENTS CURRENT

‘AX7’

PLAN 1 BUSINESS APPS

PLATFORM

CURRENT ‘Marketing

box’

PREFERRED MARKETING SOLUTION

Page 12: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

CURRENT CRM COMPONENTS/PLAN 1 BIZ APPSNEW APP

$

CURRENT CRM + NEW APPS

PLAN 1 + OPERATIONS

$

CURRENT ‘AX7’

Fu

ll U

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Lig

ht

Use

r

Apps

Pla

ns

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$TBD

ADOBE MARKETING

CLOUD

Page 14: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

$10

$115

$210

$95 $190$95$95$95

Plans Are A Better Value When

1. Purchasing any App + PowerApps

2. Purchasing more than 1 app for a single user

3. A customer needs Plan 1 & qualifies for tiered pricing

$40

Step up for $20

1. Plan 1 Business Apps Plan 1

2. Operations Plan 2

Page 15: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Mix and Match

Page 16: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 17: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

What are they? Discounted Pricing For

Customers Who Purchase Seats Of Select

SKUS (Plan 1 and Team Members)

Why Have Them? To incent customers to

expand seats of existing or new workloads

Page 18: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

*

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Page 20: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

1. Available on Plan 1 and Team Members, Enterprise edition

2. Price tier is determined by total number of existing Plan 1 and Plan 2 seats plus new seats

3. Qualification rules:

1. Plan 1 and Plan 2 seats both count toward Plan 1 tiers (including FromSA/Add-on SKUs)

2. Team Members seats count toward Team Members tiers

4. Seats remain at their purchase price until renewal. At renewal, all seats may renew into the single

lowest tier.

5. Tiered pricing is in addition to programmatic discounts, where available

6. Not available in MOSP, nor any EDU and charity

7. Each tier is transacted via a separate SKU, partners are responsible for selecting the appropriate tier level

prior to transacting seats.

8. In EA programs all tiers should be added to the customer price sheet (CPS)

9. Seat true downs should occur on a LIFO method (Last seats purchased are the first trued-down) basis.

10. If true down activity at anniversary results in a customer owning a quantity of seats that no longer

qualifies them for the tier they last purchased at then the customer must replace, at the time of true

down, the tiered seats they haven’t owned for a full year with tiered seats at the price tier that equates to

their new post true down qualified seat total.

Page 21: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

0 250 1000+ Enterprise Team Members

Operations App

100

Enterprise Plan 1

Plan 1 Apps

Enterprise Plan 2

500

$190

$95

$210

$90

$80

$60

$115

$70

$8.50 $7 $4$10

$5.50

Only Team Members seats count toward tier qualification

Both Plan 1 & Plan 2 seats count toward Plan 1 qualification

No tiered pricing

No tiered pricing

No tiered pricing but seats count towards Plan 1 tiers

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Purchase 2

Purchase 1

30 P2 seats

50 P1 seats

Purchase 2

50 P2 seats

120 P1 seats

Purchase 1

Renewal

Renewal

80 P2 seats

170 P1 seats

Page 23: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 24: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

● ● ● ●

● ● ● ●

● ● ● ● ●

● ●

---------------------------------------- Enterprise edition--------------------------------------- Business edition

Page 25: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
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Service

Page 27: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Dynamics 365, Enterprise Edition Service Overview

Sandbox 1 and 2

N/A

N/A 100 GB

To Dynamics 365 (On-Premises) To AX 2012 R3

Named Users & Devices

Page 28: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

With Dual Use Rights: AX or CRM Server

Allows Access Via Dynamics 365

Operations USL

Dynamics 365

for Operations

AX Client

Access License

AX Server

Client Access

License &

Server License

Included

Page 29: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

*Sales and Customer Service will receive Dual Use Rights to CRM Professional, and Team Members to

CRM Essential, prior to Dynamics 365 on-premises release.

Page 30: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 31: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

You can have a mix of User and Device

subscription licenses.

Device Subscription License User Subscription License (USL)

Page 32: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Full App Functionality

Page 33: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 34: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Introducing Team Members

Using any Dynamics 365 application!

Page 35: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Fu

ll U

sers

Lig

ht

Use

r

Apps

Pla

ns

$10-$4

$210

$95 $190$95$95$95$40

$115-$60

$

READ DATA FROM ALL DYNAMICS 365 APPLICATIONS

▪ SIMPLE & INCLUSIVE:

▪ SHARE INSIGHTS

▪ LOWER TCO:

▪ INCLUDED IN ALL APPLICATIONS & PLANS

Page 36: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 37: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 38: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Fu

ll U

sers

Lig

ht

Use

r

Apps

Pla

ns

$10-$4

$210

$95 $190$95$95$95$40

$115-$60

• Each box represents one per user offer, per device variants available on select offers

• Mix and match any offer across your user base

• Broad Team Members rights included in all biz apps & plans

• Additional discounts are available on select offers through tiered pricing

• Available in EA, MPSA, CSP, select offers in Direct & GCC & in all current markets

Page 39: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Fu

ll U

sers

Lig

ht

Use

r

Apps

Pla

ns

$10-$4

$210

$95 $190$95$95$95$40

$115-$60

250 1000+100 500

$95$90

$80

$60

$115

$70

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Essential $15

Emp. Self Service $3

Enterprise $200 Plan 1 $115-$60

Professional $65 Sales $95

Customer Service $95 Plan 1 $115-$60

Basic $30Sales $95

Customer Service $95Plan 1 $115-$60

Team Members $10-$4

Field Service Add-on $65 Field Service $95 Plan 1 $115-$60

Proj Service Add-on $65 Project Service Au. $95 Plan 1 $115-$60

Social Engagement $125 Included in above Apps & Plan 1 $115-$60

Page 41: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 42: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Fu

ll U

sers

Lig

ht

Use

r

Apps

Pla

ns

$10-$4

$210

$95 $190$95$95$95$40

$115-$60

Page 43: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

● ● ● ●

● ● ● ●

● ● ● ●

● ●

---------------------------------------- Enterprise edition---------------------------------------

Page 44: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Switch And Save!

Available in EA

Page 45: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 46: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Existing SKUs will be replaced by Dynamics 365 SKUs

Customers with an existing subscription or agreement will be able to add additional seats under current

contract terms (except Open and MPSA)

Page 47: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 48: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

CRMOL Dynamics 365 Transition

Page 49: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

▪ Drop SA and move to subscription

▪ Available at anniversary/renewal▪ Optimal for customers who want to maintain

their SA benefits

▪ Available at mid-term, anniversary, renewal

Cloud Add-on From SA

SA

From SA

USL

Dynamics

365

USL

Cloud

Add-on

Page 50: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

SA

From SA

USL

Dynamics

365 USLCloud

Add-on

CRM & AX On-Prem Dynamics 365 Offer

Page 51: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 52: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager
Page 53: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Case Management Application Detail

Team

Members

Case

MgmtApp

Per User Per User

Access Access Anywhere: Web App, Mobile App, Tablet App, via Outlook

Read Full Read across all Dynamics 365 Applications

EditTeam Members Functionality: Accounts, Contacts, Activities, Knowledge

Custom Entities*

EditEnterprise Case Management (Routing, Hierarchy, Merging)

Mobile Offline (Online Only)

PA/F PowerApps for Case Management (Online Only)

$10

user/month

$40

user/month

Actions can be performed only against records corresponding to entities included in the use rights.

Page 54: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

● ●

● ●

------------------- Enterprise edition-----------------

Page 55: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Existing Customers defined as those with a subscription as of 10/31/2016

Existing User

LicenseNew User License

From

SA

Cloud

Add-on

% Disc

off USL

Basic CAL Case Management

USL

$30 $23 +

SA/EP

25%

Page 56: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

EditionsTwo editions available:

• Business – SMB offer using Financials

• Enterprise – 250+ employees using CRM Online & AX

Team Members• One SKU covers all light use and read access across all Apps

• Lower per seat price at higher user counts with tiered pricing

• Included in all applications & plans

User TypesTwo User types:

• Light User – Team Members

• Full User – licensed with Apps or Plans

Microsoft Dynamics 365 Licensing Summary

Plans• Hero SKUs with full flexibility to work with any app functionality

• Better value for customers with tiered pricing

• Leverages the full extensibility of Powerapps

Page 57: Introduzione al Licensing e Pricing di Dynamics 365 … Europe Introduzione al Licensing e Pricing di Dynamics 365 (Livello 100) Carolina Rosetti Dynamics 365 Product Marketing Manager

Grazie!

WE Licensing Team