Ideas, Technologies and Skills at the service of Companies

Agenda

Skills

Contents

Numbers

Npo Sistemi

SolutionsTechnologiesManaged Services

For Information Systems• Secure • Reliable• Efficient

Starting from January 2015, Npo Sistemi is part of the Ricoh Group

Sales Volume

Revenues 2012: € 56.546.000

Revenues 2013: € 59.466.000

Revenues 2014: € 64.238.000

Revenues 2015*: € 76.200.000

* before balance sheet approval

Social Dimension

Organization: 340 people 50 in Sales & Marketing 250 in Services & Solutions 40 in Staff

Offices: Milano, Torino, Padova Belo Horizonte (BRA)

Values

Reputation

Credibility

Reciprocity

Harmony with the environment

Spread the knowledge

Simplify life and work

Focusing and expertise

Win-win vision, in respect and advantage of the parts

Reducing environmental impact with developed technologies

Training activity, internal and external

Technologies for a better life style

Authority and credibility towards internal and external stakeholders

Ethical Code

Business Area

TECHNOLOGIES & PRODUCTS

Tools and skills that activate the

business

MANAGED SERVICES

Managing daily activities Office

and ICT

SOFTWARE SOLUTIONSBusiness

supporting solutions

IT TRANSFORMATIONPlanning and Integration

infrastructures Office ICT

We take care of IT daily activities.

You may concentrate on your core business activities

Managed Services

Operations

Service Desk

Outsourcing

Cloud - Datacenter

Managed Printing Services

Service Desk

Service Desk (remote)

• Ticket management • SW support of PDL, Servers and

Network, Mobility devices • NOC – Alert monitoring and

management • Third parties, Suppliers and Partner

management

Cloud & Datacenter

• Housing• Hosting vServer (IaaS)• Backup and Disaster Recovery

First partner that integrates Managed Services of datacenter, pdl and printing

Outsourcing

Npo supports companies in the strategic use of external resources to run non-core activities

On site Hardware Desk / Outsourcing

• Desktop, Server, Network Management• Legacy Hardware Support• Application Management• On-site support on It

Infrastructure/Applications• IMAC - on site and lab massive roll out

Hardware and Software Maintenance

Managed Printing Services

Optimize documentary communication and the efficiency of print jobs

Roll Out

• Rental HW supply • Configuration and Imaging• Hardware Support

Remote services on-site

• Monitoring and managing printer alert

• On-site services

ITIL or Information Technology Infrastructure Library®, is the most recognized approach to IT Service Management in the world.

ITIL is a best practice at international level, created for public and private sectors.

Describes how IT resources should be organized to bring business value by governing processes, functions and roles of 'IT Service Management (ITSM)’.

ITIL

Service management methodology

All Npo Service Managers are ITIL certified

Software Solutions

We understandyour business reality,processes, rules, constraint.

We design «tailor made» solutions to support your business

Consultancy

Software Products

Custom Development

Software Solutions

IT Management

Consultancy

Business Intelligence

• Commercial analysis, Credit management and monitoring

• Marginality analysis, costs, logistic and production performance

• Cost accounting, budgeting, forecasting• KPI dashboard

Business Analytics

• Sentiment Analysis• IOT (Internet of Things)• IOE (Internet of Everythings)

Digital Marketing

• SEO, SEM, Social Networking

Highest level expertise and certifications supporting businesses

Software Products

TrainingForge• It allows you to realize immediate

Audio/Video contents for releasing and sharing on the Web.

Asset Tracing

• The most simple product to manage any kind of corporate asset. (assets, people, structures)

Doc Trace• The business solution to manage and

trace the flow of documents and responsibilities among Corporate, Customers and Subcontractors

We model solutions for businesses. Starting from successful projects

Custom Development

Mobile - App Development

• Digital Catalog• Sales Force Automation• Development on iOS, Windows 8,

Android platforms

Sharepoint - BCP (Business Collaboration Platform)

• Corporate portal: analysis, planning, development

• Content (enterprise content management)

We design tailor made solutions for any customer request. That’s our business

IT Management

From the analisys to the transformation of datas into strategic informations to take advantage of opportunities, detect operative problems in advance, optimize processes.

OperationsTools and solutions to manage IT operations

• Cloud Optimizer• Operations Analytics • Service Anywhere – Intelligence

applied to Service Management

ApplicationTools and solutions to simplify the management of applications Through these stages: requirements analisys, architectural project, development, testing, release management

Technological specializationto support innovation.

390 certificationsgive you the serenity of the best choice

IT Transformation

IT Transformation

Datacenter transformation

Continuity

Connect & Collaborate

Datacenter

Technological Renewal• Assessment on converged infrastructures (server,

storage, networking)• Software updating, both Operating System and

Middleware

Cloud journey• Workload verification of the Virtual Machine• Identification of the right Cloud model: Private, Hybrid,

Public

Virtualization• Software Defined Datacenter (server, storage,

networking)• Desktop and Applications Virtualization• Virtual environment management

Datacenter Consultancy• Implementation / Adaptation Server Room

Security• IT infrastructure Renewal • PDL and Perimetral Security

We are the reference partner for the technological progress. The IT infrastructure is the nervous system of the modern organizations: it makes it more efficient

Continuity

Business Continuity, Disaster Recovery, Storage and Backup

• ICT Infrastructures Design• High Data Reliability• Infrastructure Redundancy• Copy and Availability of geographic

data

Fonte: Survey Forrester – The state of Business Continuity preparedness - 2014

Cases of necessity of BC/DR are much more frequent than you can even imagine. More than 50% of the respondents needed it in the last 5 years

Disaster Recovery in Cloud

• Verifies the workload of the Virtual Machine

• Identification RPO and RTO• Identification of the right model of

Cloud

Connect & Collaborate

Video-Communication

• Video-Conference Systems• Interactive WhiteBoard• Projectors

Meeting Room

• Services aimed at optimizing the efficiency of the workplace and the use of space in the company, through the automation of specific activities

• Meeting Room Confirmation

Virtual Meeting Room

Specialists in designing communication and collaboration as-a-service solutions in a unified environment

• PRINCE2 ® (PRojects IN Controlled Environment) is a method for an effective and efficient project management

• It’s a standard approach to the

organization, management and control of all kind of projects.

PRINCE2 method focuses its project plan on the achievement of results, and not simply on the planning of activities to be implemented. It also provides a common language within the project.

All Npo Project Manager are PRINCE2 ® certified

Project Management Methodology

Technology is a businessenabler

Tools and Information to meet the challanges of businesses

Technologies and Products

Technologies and Products

IT Products

Licensing

Visual Communication

Peripherals

IT Products

30.000 products. Only one supplier for Products, Services, Solutions and Education.

Licensing

• Licensing Agreement and SAM – Software Asset Management

Great experience in advicing companies the most appropriate licensing models

Visual Communication

Innovative solutions, mobility vision for a unified environment

Help enterprises to enhance quality and to reduce costs to guarantee communication among employees, partners and customers.Projector

PJ X3340 / PJ WX3340 / PJ WX3340N

Interactive Whiteboard D5510

Vertical ProjectorsPJ WX4141 / PJ WX4141N / PJ WX4141NI

Videoconference P3500Videoconference P3500M

Wireless system. Clickshare CSESpeaker BOSE FREESPACE

DS40F recessed

HD Scaling presentation Switcher & Extender

Mixer – digital amplifierBose® FreeSpace® DXA 2120

Peripherals

Small and Medium Enterprise

LargeEnterprise

Productionprinting

PrintersMono from 28 to 75

ppmColor from 16 to 50 ppm

All-In-One Mono from 16 to 90 ppmColor from 20 to 75 ppm

Digital PressFrom 75 to 135 ppm

-> 124 meters/min(1.000 pages A4 min)

Share # 1 worldwide

More than 80 models.A complete range of printers for who demands quality at all circumstances

World’s best selling All-In-One

Expertise

390 Tech. Certifications242 HPE and HP Inc.

79 Microsoft

14 VMware

12 Lenovo

43 Altri vendor

31 Process Certifications24 ITIL

7 Prince2

Iso 9001:2008 – Process Quality

www.nposistemi.it