New Fujitsu Global - LISTINO SERVIZI · 2012. 11. 5. · L'unità difettosa diventa di proprietà...

LISTINO SERVIZI MAINTENANCE & SUPPORT HARDWARE/SOFTWARE NOVEMBRE 2012

Listino Servizi Novembre 2012 1

MODALITA' D'ACQUISTO

I Service Pack devono essere acquistato entro 180 giorni dalla data di consegna dell'hardware.

Per servizi non presenti su questo listino Fujitsu è a Vostra completa disposizione per ogni

informazione.

Contattate il Vostro funzionario commerciale di riferimento che provvederà ad inoltrare la Vostra richiesta

a Fujitsu .

Per quanto riguarda quotazioni di servizi su Server Primergy/Storage verrà richiesta

la configurazione completa dell'apparecchiatura oggetto dell'offerta.

CUSTOMER INFORMATION LINE

PER INFORMAZIONI COMMERCIALI

WARRANTY HELP LINE

Da rete fissa: 0,0619 € (scatto alla risposta) 0,1426 €/min (costo massimo)

Da cellulare: 0,1549 € (scatto alla risposta), 0,48 €/min (costo massimo)

Sito Internet http://it.ts.fujitsu.com

Info Service Pack http://it.ts.fujitsu.com/services/maintenance_support/index.html

DEFINIZIONI E TERMINI

Bring in - Il Cliente consegna o spedisce, con spese a suo carico, il prodotto al centro

Collect & Return (C & R) - Fujitsu organizza via corriere il ritiro

dell’unità non funzionante, la riparazione e la riconsegna al Cliente. La riparazione ed

i costi di trasporto sono a carico di Fujitsu .

Door-to-Door - Exchange - Fujitsu organizza la sostituzione dell’unità difettosa con

L'attivazione del servizio deve essere eseguita via web, associando all'Activation Key contenuta nel Certificato il numero di matricola/Identnumber

dell'apparecchiatura per la quale è stato acquistato il servizio.

L'aggiornamento dei sistemi informativi di Fujitsu avverrà in seguito all'attivazione che il rivenditore o l'utente finale eseguiranno via web entro 30 gg. dal

ricevimento dell'Activation Key.

Tutti i servizi riportati nel presente listino possono essere acquistati presso i rivenditori Fujitsu autorizzati

I TopUp Service - devono essere ordinati solo contestualmente al prodotto hardware. L'aggiornamento delle condizioni di garanzia avviene in automatico nei

sistemi informativi di Fujitsu al momento della spedizione del prodotto dalla fabbrica. E' il prodotto più indicato per ordini BTO (quando il prodotto deve

essere ordinato in fabbrica).

I Service Pack - (studiati soprattutto per soddisfare le esigenze della vendita SME) devono essere ordinati indipendentemente dall'acquisto dell'hardware

(quando l'hardware è già presso il distributore /rivenditore/Cliente finale) preferibilmente entro 180 gg.dalla data di acquisto dell'hardware. L'attivazione

del servizio deve essere eseguita via web, associando all'Activation Key contenuta nel Certificato il numero di matricola/Identnumber dell'apparecchiatura

per la quale è stato acquistato il servizio.

L'aggiornamento dei sistemi informativi di Fujitsu avverrà in seguito all'attivazione che il Rivenditore o l'utente finale eseguiranno via web entro 30 gg. dall

ricevimento dell'Activation Key.

I Service Pack Prolongation devono essere ordinati prima della scadenza della garanzia o dell'estensione in essere perchè sono il prolungamento del livello

di servizio già esistente quindi non possono essere ordinati servizi diversi rispetto a quello già esistente.

Es. Esprimo - garanzia std. 1 anno OS + 2 anni bring in , non può essere acquisto Service Pack Prolongation da 3 anni a 4 anni OS. Se viene invece acquisato

un Service Pack quindi da 1 anno OS + 2 anni Bring in viene estesa a 36 OS NBD in seguito, prima della scadenza dell'estensione, il cliente potrà acquisatre

Service Pack Prolongation da 3 anni OS int NBD a 4 anni OS int NBD.


http://it.ts.fujitsu.com/http://it.ts.fujitsu.com/http://it.ts.fujitsu.com/http://it.ts.fujitsu.com/services/maintenance_support/index.html

un’equivalente presso la sede del Cliente. L’installazione dell’unità è a carico del Cliente.

L'unità difettosa diventa di proprietà di Fujitsu .

I costi di trasporto sono a carico di Fujitsu .

ON-SITE con intervento entro 48 ore - Fujitsu organizza l’intervento

di un tecnico presso la sede del Cliente. Se l’unità non fosse riparabile On Site, Fujitsu

Siemens Computers organizzerà la riparazione in laboratorio e successivamente

provvederà alla riconsegna del prodotto al Cliente.

ON-SITE Next Business Day (NBD ) - Fujitsu organizza l’intervento

di un tecnico presso la sede del Cliente. Se l’unità non fosse riparabile On Site,

Fujitsu organizzerà la riparazione in laboratorio e successivamente

provvederà alla riconsegna del prodotto al Cliente.

Se la chiamata viene aperta entro le h. 16.00 l'intervento tecnico verrà effettuato entro

il giorno lavorativo successivo.

ON-SITE con intervento entro 4h - Fujitsu organizza l’intervento presso

la sede del Cliente. Se l’unità non fosse riparabile On Site, Fujitsu

organizzerà la riparazione in laboratorio e successivamente provvederà alla riconsegna

del prodotto al Cliente. Intervento tecnico entro 4 ore lavorative dall'apertura

della chiamata.

SEND-IN (RETURN TO BASE) - Il Cliente consegna o spedisce, con spese e rischi

a suo carico, il prodotto al centro assistenza indicato da Fujitsu ,

la quale, ultimate le necessarie verifiche e/o riparazioni, provvede a metterlo a disposizione

del Cliente dandone pronto avviso, ovvero a spedirlo, per il tramite di propri incaricati e

costi a suo carico, ad un indirizzo, nell'ambito del territorio nazionale, che il Cliente

è tenuto ad indicare al momento della consegna del prodotto.

NEW

Nuovi packages HDD-Retention

NEW

Il servizio HDD-Retention NON è disponibile su tutti i prodotti.

Verificate se il warranty group del Vs prodotto è presente nel listino servizi HDD-Retention **

In base alle condizioni di garanzia standard di Fujitsu Technology Solutions, le parti difettose

sostituite diventano automaticamente di proprietà di Fujitsu.

Acquistando il servizio aggiuntivo HDD-Retention on top alla garanzia del prodotto o

in aggiunta a un’estensione della garanzia stessa, il Cliente avrà la possibilità di trattenere

l’hard disk che viene sostituito in caso di guasto.

Si tratta di un servizio molto importante allo scopo di garantire la protezione dei dati

del Cliente.

In caso di guasto di un'unità disco fisso coperta da garanzia, il servizio HDD-Retention consente di

trattenere l'unità sostituita e quindi conservare i dati all'interno dell'azienda.

Questo servizio garantisce la conformità agli attuali requisiti di riservatezza e conservazione dei

dati, limitando così i rischi di responsabilità civile.

Il servizio HDD-Retention è disponibile al momento dell'acquisto del sistema e durante il periodo

di copertura della garanzia. La copertura continua per la durata della garanzia del sistema, anche in

caso di sostituzione dell'unità disco fisso.

Come usufruire del servizio

Nel caso di un guasto dell'unità disco fisso, contattare l’Help Desk Fujitsu adottando le normali

modalità associate al contratto di servizio o alla garanzia standard.

Se il servizio di Help Desk Fujitsu determina che l'unità disco fisso è difettosa e che l'utente può

usufruire del servizio HDD-Retention, Fujitsu sostituirà l'unità disco fisso e l'utente potrà trattenere

l'originale.

Per tutti i prodotti ordinati in modalità BTO (direttamente in fabbrica) potrete utilizzare i codici

TopUp, mentre per i prodotti già consegnati dalla fabbrica o giacenti presso il magazzino dei nostri

distributori dovranno essere utilizzati i codici ServicePack che prevedono la registrazione del servizio

da parte del cliente via web.

* * Il servizio HDD Discard è disponibile solo per i seguenti warranty group

WARRANTY GROUP FAMIGLIA DI PRODOTTO

BD7 Business PC

BD8 Business PC

BD9 Business PC


C71 ETERNUS CS

C73 ETERNUS CS

C80 ETERNUS CS

C83 ETERNUS CS

F11 STORAGE

F12 STORAGE

F13 STORAGE

F14 STORAGE

F15 STORAGE

F16 STORAGE

F17 STORAGE

F18 STORAGE

F19 STORAGE

F20 STORAGE

F21 STORAGE

F22 STORAGE

F23 STORAGE

F24 STORAGE

F25 STORAGE

F26 STORAGE

F27 STORAGE

F28 STORAGE

F29 STORAGE

F30 STORAGE

F31 STORAGE

F34 STORAGE

F37 STORAGE

MS1 Thin Clients

NB1 Pen Tablet PC

NB2 Business Mobile

NB3 Pen Tablet PC

NB4 Business Mobile

NB5 Business Mobile

NB6 Business Mobile

NB7 Business Mobile

NB8 Business Mobile

NB9 Business Mobile

NBH Workstation

NC1 Business Mobile / Pen Tablet PC

NC2 Business Mobile

NC3 Business Mobile

NME Business Mobile

NML Business Mobile

NXL Business Mobile

PB7 PRIMERGY Server

PS3 PRIMERGY Server

PX1 PRIMERGY Server

PX2 PRIMERGY Server

PX3 PRIMERGY Server

PX6 PRIMERGY Server

PY1 PRIMERGY Server

PY2 PRIMERGY Server

PY3 PRIMERGY Server

PZ2 PRIMERGY Server

SB2 Accessories

U01 Business PC

U02 Business PC

U03 Business PC

U04 Business PC

W01 Workstation

WSB Workstation

WSH Workstation

WSL Workstation

WSN Workstation

WSS Workstation

WSW Workstation

Y02 PRIMERGY Server

Y03 PRIMERGY Server

Y04 PRIMERGY Server

Y08 PRIMERGY Server

Y09 PRIMERGY Server

Y12 PRIMERGY Server

Y17 PRIMERGY Server

Y20 PRIMERGY Server


Y21 PRIMERGY Server

Y22 PRIMERGY Server

Y23 PRIMERGY Server

Y24 PRIMERGY Server


Garanzie dei prodotti

Gruppo Garanzia Prodotto Garanzia e durata WG

Business Mobile Lifebook P772 2 years bring-in service NC1

Business Mobile Lifebook UH572 1 year bring-in service NC2

Business Mobile Lifebook U772 2 years bring-in service NC3

Business Mobile Lifebook AH552/SL - Lifebook UH552 1 year collect&return service NC5

Business PC ESPRIMO P400, ESPRIMO P400 E85+ 1 year on-site service U01

Business PC

ESPRIMO P700 , ESPRIMO P710, ESPRIMO

E700, ESPRIMO C710 1 year on-site service U02

Business PC

ESPRIMO P900, ESPRIMO P910, ESPRIMO E900,

ESPRIMO E910 3 years on-site service U03

Business PC ESPRIMO Q910 3 years on-site service U04

Business PC ESPRIMO P510

1 year on-site service

U06

Business PC ESPRIMO Q510

1 year on-site service

U07

CELVIN Storage CELVIN® Server Q600 , CELVIN® Server Q700 2 years send-in/return to base service SB2

ETERNUS CS ETERNUS CS800 S2 RX36 SI2B 1 years on-site service C80

ETERNUS CS ETERNUS CS800 S2 RX36 SI2P 1 years on-site service C83

FibreCat TX08 FibreCat TX08 1 year on-site service S14


FibreCat TX24 S2 FibreCat TX24 S2 1 year on-site service S15


FibreCat TX48 S2 FibreCat TX48 S2 1 year on-site service S16

Fujistu Display High End

SL3260W;P24W-5 ECO;B24W-5;P26W-5

ECO;B24W-5 ECO. 3 years collect&return display DPH

Fujistu Display Mid Range

LXL

3220W;XL3220T;SL3220W;L3220T;SL3230T;P22

W-5 ECO;B22W-5 ECO;B22W-5;E22W-5. 3 years collect&return display DPM

Fujitsu Display Entry

LL3200T; L3190T;A17-3 B;B17-5 ECO;B19-5

ECO;P19-5P ECO;A17-3; P20-2S;E19W-5;B19-5G

ECO 3 years collect&return display DPE

LCD-TV 17"-23" MYRICA V17-1, V23-1 3 years Collect&Return-Service D09

Lifebook Ultra Portable Lifebook Q 2 years Collect&Return-Service NBU

Lifebook entry ESPRIMO Mobile D9500, M9400, U9200 1 year Collect&Return-Service NBL

Lifebook midrange LIFEBOOK E8310, E8410, S6410, S7210 3 years Collect&Return-Service NBS

Mobile Highend Celsius H210, 230, 240, 250 CELSIUS H700 3 years Collect&Return-Service NBH

Nearline 1 (VXA Packetloader)

VXA-2 PacketLoader 110 1U / TX10 / FibreCAT

TXV 3 years on-site service S04

Notebook 1 Lifebook P771, T901 (Dual Dig, Act Dig) 2 years Collect&Return-Service NB1

Notebook 2 Lifebook S761 2 years Collect&Return-Service NB2

Notebook 3 Stylistic Q550 2 years Collect&Return-Service NB3

Notebook 4 Lifebook P701 1 year Collect&Return-Service NB4

Notebook 5 Lifebook E751, Lifebook S751 1 year Collect&Return-Service NB5

Notebook 6 Lifebook A531 1 year collect&return service NB6

Notebook 7 Lifebook AH531, Lifebook AH531/GFO 2 years Collect&Return-Service NB7

Notebook 8 Lifebook LH531 Lifebook SH531 2 years Collect&Return-Service NB8

Notebook 9 Lifebook NH751 2 years Collect&Return-Service NB9

Notebook Entry Mini Fujitsu M2010 ; Lifebook PH530 2 years collect&return service NEM

Notebook Entry Performance

AMILO Pi 3560 - Pi 3660/ LIFEBOOK AH530

AH550 LH530 N7010 NH570 2 years collect&return service NEP

Notebook ESPRIMO entry ESPRIMO Mobile V6xxx Edition 1 year Collect&Return-Service NEE

Notebook Executive Lifebook Lifebook P8020; P8110 Lifebook P770 2 years collect&return service NXL

Notebook Global Entry Lifebook C-Serie 3 years Collect&Return-Service NBG

Notebook midrange ESPRIMO Mob

ESPRIMO Mobile D9510, M9410, U9210, X9xxx

Lifebook S710 - E780/UMA 1 year Collect&Return-Service NME

Notebook midrange Lifebook Lifebook S6420, S7220, E8420 Lifebook S760 2 years Collect&Return-Service NML

Condizioni valide da Novembre 2012. I prodotti venduti precedentemente a tale data godono delle condizioni di garanzia in vigore alla

data di vendita.


PEN Tablet PC

Stylistic 5xxx, Lifebook Txxxx, Lifebook Pxxx

Stylistic ST6012 Lifebook T580 T730 T900 2 years Collect&Return-Service PEN

Pen Tablet PC Stylistic M532 1 year bring-in service NC4

PEN Tablet Retail LIFEBOOK T4310 2 years collect&return service PER

PRIMEQUEST 420 PQ 420/ 520 1 year on-site service PQ1

PRIMEQUEST 440 PQ 440/ 540 1 year on-site service PQ2

PRIMEQUEST 480 PQ 480 / 580 1 year on-site service PQ3

Primergy Allround Server Entry Dual 1

CRU TX200 Serie S4-S5-S6 3 years on-site service PY2

Primergy Allround Server Entry Dual II

CRU TX300 Serie S4-S5-S6-S7 3 years on-site service PY3

Primergy Allround Server Subentry

MonoCRU TX150 Serie S6 PRIMERGY TX150 S7 1 year on-site service PY1

PRIMERGY BF200 incl. chassis PRIMERGY BF200 incl. chassis 1 year on-site service PB2

PRIMERGY BF400 incl. chassis PRIMERGY BF400 incl. chassis 1 year on-site service PB4

PRIMERGY Blade Server 630 2way

AMD PRIMERGY Blade Server 630 2way AMD 3 years on-site service P61





PRIMERGY Bladeframe P-Blades 2way PRIMERGY Bladeframe P-Blades 2way 1 year on-site service PP2

PRIMERGY Bladeframe P-Blades 4way PRIMERGY Bladeframe P-Blades 4way 1 year on-site service PP4

PRIMERGY RX300 S3 Edition RX3xx Edition, RX330 S1 3 years on-site service PE1

PRIMERGY Server Resource Coordinator VE RC1

PRIMERGY Server PRIMERGY SX940 3 years on-site service Y04

PRIMERGY Server PRIMERGY SX910 3 years on-site service Y05

PRIMERGY Server PRIMERGY BX960 3 years on-site service Y08

PRIMERGY Server PRIMERGY TX120 S2 1 year on-site service Y09

PRIMERGY Server PRIMERGY TX100 S1 S2 S3 - TX120 S3 1 year on-site service Y12

PRIMERGY Server PY BX900 Con. Blade 10GbE 18/8 3 years on-site service Y13

PRIMERGY Server PY CB IB Switch 40Gb 18/18 3 years on-site service Y14

PRIMERGY Server PRIMERGY BX400 S1 3 years on-site service Y15

PRIMERGY Server Digital KVM Switch 3 years on-site service Y16

PRIMERGY Server PRIMERGY SX960 S1 PRIMERGY SX980 S1 3 years on-site service Y17

PRIMERGY Server PY CB ETH Switch/IBP 1GB 18/6 3 years on-site service Y18

PRIMERGY Server PY CB ETH Pass Thru 10GB 18/18 3 years on-site service Y26

PRIMERGY Server PRIMERGY CX1000 S1 1 year on-site service Y19


PRIMERGY Server PRIMERGY BX924 3 yeas on-site service Y21

PRIMERGY Server PRIMERGY RX300 S6 NEBS 3 years on-site service Y22

PRIMERGY Server PRIMERGY RX900 S1 3 years on-site service Y23


PRIMERGY Server PY CB FC Pass Thru 8G 18/18 3 years on-site service Y25

PRIMERGY Server PY CB ETH Pass Thru 10GB 18/18 3 years on-site service Y26

PRIMERGY Server PY CB SAS Switch 6Gb 18/6 3 years on-site service Y27

PRIMERGY Server IB Switch 36 port 40Gb 3 years on-site service Y28

PRIMERGY Server Citrix XenServer XD2

PRIMERGY Server PRIMERGY RX100;S2;S3;S4 1 year on-site service PR1

PRIMERGY Server PY CX1000 LAN Switch 48PIP/1G 1 year on-site service S30

Primergy Storage Blade 6xx PRIMERGY SX650 3 years on-site service PZ2

Primergy Storage Blade 6xx PRIMERGY SX650 3 years on-site service PZ2

Primergy Subsystems SX41 3 years on-site service PS6

PRIMERGY SwitchBlade CISCO Switch 3040; 3041 3 years on-site service PSB

PY BX900 Chassis PY BX900 Chassis 3 years on-site service Y01

PY BX900 Chassis PY BX900 Chassis 3 years on-site service Y01

PY BX900 Chassis PY BX920 CPU Blade 3 years on-site service Y02

PY BX900 Chassis PY BX922 CPU Blade 3 years on-site service Y03

PY BX900 Chassis PY Brocade FC Switch 26 Port 3 years on-site service Y10

PY BX900 Chassis PY FC Switch 14 Port 3 years on-site service Y11

PY GBE Connection Blade 36/12 PY BX900 Con.Blade GbE 36/12 3 years on-site service Y07

PY GBE Connection Blade 36/8+2 PY BX900 Con. Blade GbE 36/8+2 3 years on-site service Y06


Rack Console Rack Console RC23 3 years on-site service PRC

Rack Server Entry Dual CRU RX300 S4 3 years on-site service PX3

Rack Server Entry Dual CRU RX300 S5 S6 3 years on-site service PX3

Rack Server Midrange 4-way CRU RX600 S4 3 years on-site service PX6

Rack Server Midrange 4-way CRU RX600 S4 3 years on-site service PX6

Rack Server Subentry Dual CRU RX2xx Serie S4 3 years on-site service PX2

Rack Server Subentry Dual CRU RX2xx Serie S5 S6 3 years on-site service PX2

Rack Server Subentry Mono CRU RX100 Serie S5 1 year on-site service PX1

Rack Server Subentry Mono CRU RX100 Serie S6 1 year on-site service PX1

Racks & Infrastruktur DataCenter / PrimeCenter Rack 3 years on-site service SRI

Red Hat RHEL Red Hat Enterprise Linux Z5N

SAN Switch 16-Port SAN Switch 16-Port 1 year on-site service S06

SAN Switch 32/48/64-Port 4GB SAN Switch 32/48/64-Port 4GB 1 year on-site service S12

SAN Switch 32-Port Brocade Switch 4100 (16/24/32-Port) 1 year on-site service S07

SAN Switch 8-Port Brocade Switche 200E (8/16-Port) 1 year on-site service S05

SCALAR 100 LTO2 Drive Modul SCALAR 100 LTO2 Drive Modul

1 year on-site Service + 2 years

Material S02

SCALAR 100 LTO2 SAN Modul SCALAR 100 LTO2 SAN Modul 1 year on-site service S03

SCALAR 100 LTO2/3 CL18, CL36, CL72

incl. one Drive

SCALAR 100 LTO2/3 CL18, CL36, CL72 inkl. 1

Laufwerk 1 year on-site service S01

SCALAR 100 LTO3 Drive Modul SCALAR 100 LTO3 Drive Modul 1 year on-site service S08

Sonstiges X10SURE XTN

Storage Products ETERNUS DX80 S2, ETERNUS DX80 S2 2,5Z 3 years on-site service F30

Storage Products ETERNUS DX90 S2, ETERNUS DX90 S2 2,5Z 3 years on-site service F31

Storage Products ETERNUS DX60 S2, ETERNUS DX60 S2 2,5 3 years on-site service F34

Storage Products Desktop LTO-4 SAS HH 800GB 1 year on-site service S17

Storage Products FC-Switch 300 8/24 Port 1 year on-site service S18



Storage Products FC Switch 6510 24Port 1 year on-site service S35

Sub Notebook Lifebook P7010; P7120; P7230; P8010 3 years Collect&Return-Service NBP

Thin Client 1 Futro A 2 years on-site service TC1

Thin Client 2 Futro CXX 2 years on-site service TC2

Thin Client 3 Futro A-2x1 2 years on-site service TC3

Thin Client 4 Futro S100, S450, S550, S700, S900 2 years on-site service TC4

VMware Essentials PL Licenza software VMware Essentials PL V08

VMware vCenter FND Licenza software VMware vCenter FND V09

VMware View ENT Licenza software VMware View ENT V10

VMware vSphere ADV Licenza software VMware vSphere ADV V05

VMware vSphere ENT Licenza software VMware vSphere ENT V06

VMware vSphere ENT PL Licenza software VMware vSphere ENT PL V07

VMware vSphere STD Licenza software VMware vSphere STD V04

Workstation Basic Celsius K330, W340, W350 3 years on-site service WSB

Workstation M Celsius M470 CELSIUS M470-2 3 years on-site service WSN

Workstation Mobile CELSIUS H710 CELSIUS H910 3 years collect&return service W01

Workstation Ultra Celsius M470 GAMING 2 years on-site service WSU

Workstation W Celsius W370 - CELSIUS W280 W380 W480 3 years on-site service WSW

N.B. Fujitsu si riserva il diritto di modificare i termini e le condizioni contenute in questo documento a Sua discrezione.


Country (Language) Productlines Telephone No.

Armenia (English) PC,PRIMERGY, LIFEBOOK +374 159 5500

Displays +49 (0)1803 777002

Tablet PCs +49 (0)1803 777 019

For all other products (incl.

PocketLOOX)

+43 (0) 51707 5000

Azerbaijan (English) PC,PRIMERGY, LIFEBOOK +994 12-975579

Belarus (English) PC,PRIMERGY, RM, PRIMEPOWER,

LIFEBOOK

+375 172-2101028

+32-(0) 2 536 77 78

Czech Republic SERVICE PACK +420 2 96760422

(Czech) PRIMERGY, SCENIC, LIFEBOOK,

AMILO

+420 2 3303 2803

Pocket LOOX +420 2 9676 0422

All other products +420 2 3303 2803

FSC Consumer,Mobile Computers,

Displays and Pocket LOOX

+457222 4646

Professional PCs and Servers +45 7222 4646

Professional PCs and Servers +45 4477 5600

+45 7012 4400

Estonia For all products(incl. Pocket LOOX) +372 6 512619

(Estonian, English)

Finland For all products (incl. Pocket LOOX) +358 (0) 10 511 5979

(Finnish, Swedish)

France For all products (except Pocket LOOX) +33(0) 825 803 909

(French) Dom/Tom For Pocket LOOX only +33 (0) 825 557 557

Georgia (English) PC,PRIMERGY, LIFEBOOK +995 32 253 460

Germany Consumer PC (SCALEO) +49-(0)180-5004 310

(German and English) SCENIC/SCENICO,

FUTRO/SCOVERY

+49-(0)180-3777 011

Displays +49-(0)180-3777 002

Celsius Workstation +49-(0)180-3777 003

PRIMEPOWER Midrange +49-(0)180-3777 014

Components +49-(0)180-3777 008

Servicepack-Support +49-(0)180-3777 009

LIFEBOOKs, AMILO PRO +49-(0)180-3777 001

Pocket LOOX +49-(0)180-3777 018

Tablet PCs +49-(0)180-3777 019

AMILO +49-(0)180-3777 012

ACTIVY Media Center +49-(0)180-3777 022

EnterpriseStorage Products +49-(0)180-3777 017

Great Britain Consumer PC's (in warranty) +44-(0)8702-434390

(English) Professional PC's (in warranty) +44-(0)8702-434398

Notebooks, Pocket LOOX (in warranty) +44-(0)8702-434397

Servers (in warranty) +44-(0)8702-434399

Servers (Serverice Pack customers) +44-(0)870-1223366

General Support (and machines out of

warranty)

+44-(0)9068-633416

For all products (excl. Displays) +30210 6265 502

Only Displays and Consumer Products +30 210 24 09 150

Hungary For Pocket LOOX, Notebooks,

Desktops, Intel servers, Accessories,

Services

+3640 200440

Greece (Greek)

Austria (German)

Helpdesk internationalHelpdesk Contact Numbers - Fujitsu Technology Solutions

Your national helpdesk will answer your questions as soon as possible.

Denmark (Danish)


http://www.fujitsu-siemens.com/support/contact/hd_france.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_france.htmlhttp://download.fujitsu-siemens.com/contact/Telefonlisten/Helpdesk_DE.pdfhttp://www.fujitsu-siemens.co.uk/support/helpdesk.htmlhttp://www.fujitsu-siemens.hu/rl/servicesupport/szerviz.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_austria.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_denmark.html

(Hungarian, English)

Ireland (Republic of)(English) LOOX, Lifebooks, Business desktops

and Servers

1890 927 272

Consumer and Amilo

1850 777 377

For all products (incl. Pocket LOOX) 199-708-708

(inside Italy)

+39 02 265 199 03

(from outside Italy)

Kazakhstan (English) Monitore, PC, PRIMERGY, LIFEBOOK +73272-980 566

Latavia (Latvian, English) for all products (incl. Pocket LOOX) +371 7 807 649

Lithuania (Lithuanian, English) For all products (incl. Pocket LOOX) +370 (8) 37 400165

Luxembourg for all products +352 26099-870

(Dutch, French, English)

Moldova (English) PC +3730422-447 078

Netherlands(Dutch) For all other products (incl. Pocket

LOOX)

+31(0)900-202 5119

LITELINEs/AMILOs, +31 (0)900-3724357

and FSC Consumer products (FSCHELP)

Northern Ireland (English) For all products (incl. Pocket LOOX) 0845 37 85500

Professional PCs, Displays & Servers +47800 83 005

FSC ConsumerProducts +47 800 10 480

Pocket LOOX +47 2263 2200

Poland (Polish) for all products (incl. Pocket LOOX) +48(0)801 300 100

Portugal(Portuguese) for all products (incl. Pocket LOOX) +351 21 891 1777

Russia

(Russian,English)

South Africa

(English, Afrikaans)

Spain (Spanish) For all products (incl. Pocket LOOX) +34 902 118 218

Sweden For all products (incl. Pocket LOOX) +46(0) 8 5888 8300

(Swedish,English) except consumer products

consumer products 020-764764 (only inside

Sweden)

Switzerland (German, French,

Italian, English)

for all products (incl. Pocket LOOX) +41-(0)-848 808 505

Turkey

(Turkish,English)

Turkmenistan (English) PC,PRIMERGY, LIFEBOOK +993 12-454 555

PC,PRIMERGY +38044-267 64 41

LIFEBOOK, Monitore +38044-462 52 68

Uzbekistan (English) PC,PRIMERGY, RM, PRIMEPOWER, +998 71 137 23 21

Your Fujitsu Technology Solutions product may be covered by our Global Limited Warranty.

For all other products, Fujitsu Technology Solutions offers an international service package or individual

For countries in Europe, Middle East and Afrika not listed above, the following HelpDesk is available:

Italy (Italian)

Norway (Norwegian)

For all products (incl. Pocket LOOX) +7095 737 2222

Ukraine (English)

For all products (incl. Pocket LOOX) +90(0) 212 444 0 372

For all products +2711652 7200

Fujitsu Technology Solutions PC Corporation +1-901-259-5790 (outside of USA)

Fujitsu Technology Solutions (UK) +44 1344 475125

For professional LIFEBOOK products the following HelpDesks are available for countries not listed above:

Asia Pacific:

Fujitsu Technology Solutions PC (Malaysia) +60-3-2093 3997

The Americas:

Fujitsu Technology Solutions PC Corporation +1-800-8Fujitsu Technology Solutions (inside USA)


http://www.fujitsu-siemens.com/support/contact/hd_ireland.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_netherland.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_nortireland.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_poland.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_portugal.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_russia.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_southafrika.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_spain.htmlhttp://www.fujitsu-siemens.com/support/contact/hd_sweden.htmlhttp://www.fujitsu-siemens.ch/service/hotline.phphttp://www.fujitsu-siemens.ch/service/hotline.phphttp://www.fujitsu-siemens.ch/service/hotline.phphttp://www.fujitsu-siemens.com/support/contact/hd_turkey.html

Codice Tipo Servizio

Prezzo end

user (IVA

escl)

FSP:GTXA00Z00ITBD6 HDD Discard Top Up € 6,24




FSP:GTXA00Z00ITC71 HDD Discard Top Up € 135,24



FSP:GTXA00Z00ITC83 HDD Discard Top Up € 1.754,26

FSP:GTXA00Z00ITF11 HDD Discard Top Up € 425,25



FSP:GTXA00Z00ITF14 HDD Discard Top Up € 1.222,03



NEW

NEW

TOP UP HDD DISCARD (da ordinare contestualmente all'ordine)

Il servizio HDD-Retention NON è disponibile su tutti i prodotti. Verificate se il warranty group del Vs prodotto è presente nel listino



















FSP:GTXA00Z00ITMS1 HDD Discard Top Up € 259,00

FSP:GTXA00Z00ITNB1 HDD Discard Top Up € 11,09










FSP:GTXA00Z00ITNC1 HDD Discard Top Up € 11,09



FSP:GTXA00Z00ITNBH HDD Discard Top Up € 20,93

FSP:GTXA00Z00ITNME HDD Discard Top Up € 11,09

FSP:GTXA00Z00ITNML HDD Discard Top Up € 11,09

FSP:GTXA00Z00ITNXL HDD Discard Top Up € 11,09

FSP:GTXA00Z00ITPB7 HDD Discard Top Up € 259,00

FSP:GTXA00Z00ITPS3 HDD Discard Top Up € 259,00

FSP:GTXA00Z00ITPX1 HDD Discard Top Up € 259,00





FSP:GTXA00Z00ITPY1 HDD Discard Top Up € 259,00



FSP:GTXA00Z00ITPZ2 HDD Discard Top Up € 259,00

FSP:GTXA00Z00ITSB2 HDD Discard Top Up € 6,00

FSP:GTXA00Z00ITU01 HDD Discard Top Up € 6,00




FSP:GTXA00Z00ITW01 HDD Discard Top Up € 20,93

FSP:GTXA00Z00ITWSH HDD Discard Top Up € 13,10

FSP:GTXA00Z00ITWSN HDD Discard Top Up € 13,10

FSP:GTXA00Z00ITWSS HDD Discard Top Up € 13,10

FSP:GTXA00Z00ITWSW HDD Discard Top Up € 13,10

FSP:GTXA00Z00ITY02 HDD Discard Top Up € 259,00













Codice Tipo Servizio

Prezzo end

user (IVA

escl)

FSP:GSXA00Z00ITBD2 HDD Discard Service Pack € 6,24







FSP:GSXA00Z00ITC71 HDD Discard Service Pack € 135,24



SERVICE PACK HDD DISCARD (da ordinare indipendentemente dall'acquisto dell'hardware, entro 180 giorni dalla data di acquisto )


FSP:GSXA00Z00ITC83 HDD Discard Service Pack € 1.754,26

FSP:GSXA00Z00ITF11 HDD Discard Service Pack € 425,25



FSP:GSXA00Z00ITF14 HDD Discard Service Pack € 1.222,03





















FSP:GSXA00Z00ITMS1 HDD Discard Service Pack € 259,00

FSP:GSXA00Z00ITNB1 HDD Discard Service Pack € 11,09









FSP:GSXA00Z00ITNBG HDD Discard Service Pack € 11,09

FSP:GSXA00Z00ITNBH HDD Discard Service Pack € 20,93

FSP:GSXA00Z00ITNBL HDD Discard Service Pack € 11,09

FSP:GSXA00Z00ITNBS HDD Discard Service Pack € 11,09

FSP:GSXA00Z00ITNME HDD Discard Service Pack € 11,09

FSP:GSXA00Z00ITNML HDD Discard Service Pack € 11,09


FSP:GSXA00Z00ITNXL HDD Discard Service Pack € 11,09

FSP:GSXA00Z00ITPB7 HDD Discard Service Pack € 259,00

FSP:GSXA00Z00ITPS3 HDD Discard Service Pack € 259,00

FSP:GSXA00Z00ITPX1 HDD Discard Service Pack € 259,00




FSP:GSXA00Z00ITPY1 HDD Discard Service Pack € 259,00



FSP:GSXA00Z00ITPZ2 HDD Discard Service Pack € 259,00

FSP:GSXA00Z00ITSB2 HDD Discard Service Pack € 6,00

FSP:GSXA00Z00ITU01 HDD Discard Service Pack € 6,00




FSP:GSXA00Z00ITW01 HDD Discard Service Pack € 20,93

FSP:GSXA00Z00ITWSB HDD Discard Service Pack € 4,61

FSP:GSXA00Z00ITWSH HDD Discard Service Pack € 13,10

FSP:GSXA00Z00ITWSL HDD Discard Service Pack € 13,10


FSP:GSXA00Z00ITWSN HDD Discard Service Pack € 13,10

FSP:GSXA00Z00ITWSS HDD Discard Service Pack € 13,10

FSP:GSXA00Z00ITWSW HDD Discard Service Pack € 13,10

FSP:GSXA00Z00ITY02 HDD Discard Service Pack € 259,00













Codice Tipo Servizio Descrizione

Prezzo

end user

(IVA escl)

FSP:GACS10000ITBD1 SP Xtend da 3 a 4y OS Svc,2BD Rt,5x9

Service Pack Prolongation from 3 years to 4

years On-Site Service, second business day

response, 5x9, valid in country of purchase for

ESPRIMO / SCENIC Series (except ESPRIMO /

SCENIC Edition)

€ 76,50

FSP:GACS20000ITBD1 SP Xtend da 3 a 4y OS Svc,NBD Rt,5x9


years On-Site Service, next business day



SCENIC Edition)

€ 99,00

FSP:GADS10000ITBD1 SP Xtend da 4 a 5y OS Svc,2BD Rt,5x9





SCENIC Edition)

€ 76,50

FSP:GADS20000ITBD1 SP Xtend da 4 a 5y OS Svc,NBD Rt,5x9





SCENIC Edition)

€ 99,00

FSP:GAGS10000ITBD1 SP Xtend da 3 a 5y OS Svc,2BD Rt,5x9





SCENIC Edition)

€ 95,00

FSP:GAGS20000ITBD1 SP Xtend da 3 a 5y OS Svc,NBD Rt,5x9





SCENIC Edition)

€ 137,00

SERVICE PACK PROLONGATION (da ordinare prima dello scadere della garanzia o dell'estensione in essere)


FSP:GBBS20Z00ITBD2 SP Xtend 2 to 3y OS Svc,NBD Rt,5x9



response, 5x9, valid in Europe, Africa and Middle

East for SCENIC Edition (except SCENIC Series),

ESPRIMO E2x0x, E3x0x, P2x0x, P2x1x, P3x0x

€ 50,00

FSP:GACS10000ITBD3 SP Xtend da 3 a 4y OS Svc,2BD Rt,5x9





SCENIC Edition)

€ 76,50

FSP:GACS20000ITBD3 SP Xtend da 3 a 4y OS Svc,NBD Rt,5x9





SCENIC Edition)

€ 99,00

FSP:GADS10000ITBD3 SP Xtend da 4 a 5y OS Svc,2BD Rt,5x9





SCENIC Edition)

€ 76,50

FSP:GADS20000ITBD3 SP Xtend da 4 a 5y OS Svc,NBD Rt,5x9





SCENIC Edition)

€ 99,00

FSP:GAGS10000ITBD3 SP Xtend da 3 a 5y OS Svc,2BD Rt,5x9





SCENIC Edition)

€ 95,00

FSP:GAGS20000ITBD3 SP Xtend da 3 a 5y OS Svc,NBD Rt,5x9





SCENIC Edition)

€ 137,00

FSP:GBCS20Z00ITBD5 SP Xtend da 3 a 4y OS Svc,NBD Rt,5x9



response, 5x9, valid in CEMEA + Africa, Middle

East and India for ESPRIMO P3510 / E3510

€ 63,00


FSP:GBGS10Z00ITBD6 SP Xtend da 3 a 5y OS Svc,2BD Rt,5x9




East and India for ESPRIMO E7x3x, P7x3x

€ 80,00

FSP:GBCS20Z00ITBD6 SP Xtend da 3 a 4y OS Svc,NBD Rt,5x9 EMEA





€ 86,00

FSP:GBGS20Z00ITBD6 SP Xtend da 3 a 5y OS Svc,NBD Rt,5x9 EMEA





€ 165,00

FSP:GBAS20Z00ITBD7 SP Xtend 1 to 2y OS Svc,NBD Rt,5x9 EMEA

Service Pack Prolongation from 1 year to 2 years

On-Site Service, next business day response, 5x9,

valid in CEMEA + Africa, Middle East and India

for ESPRIMO E5x3x, P5x3x

€ 63,00

FSP:GBES20Z00ITBD7 SP Xtend 1 to 3y OS Svc,NBD Rt,5x9 EMEA




for ESPRIMO E5x3x, P5x3x

€ 121,00

FSP:GBES10Z00ITBD7 SP Xtend 1 to 3y OS Svc,2BD Rt,5x9 EMEA


On-Site Service, second business day response,

5x9, valid in CEMEA + Africa, Middle East and

India for ESPRIMO E5x3x, P5x3x

€ 108,00

FSP:GBAS20Z00ITBD8 SP Xtend 1 to 2y OS Svc,NBD Rt,5x9 EMEA



valid in Europe, Africa and Middle East for

ESPRIMO P2x3x, P2x4x

€ 78,00

FSP:GBES20Z00ITBD8 SP Xtend 1 to 3y OS Svc,NBD Rt,5x9 EMEA




for ESPRIMO P2x3x, P2x4x, P2x5x, P2x6x

€ 98,00


FSP:GBES10Z00ITBD9 SP Xtend 1 to 3y OS Svc,2BD Rt,5x9 EMEA




India for ESPRIMO Q5030, ESPRIMO Q9000

€ 108,00

FSP:GBAS00000ITCDM SP Xtend 1 to 2y OS Svc,5x9Service Pack Prolongation 1 to 2 years On-site

Service,5x9 € 85,00

FSP:GBBS00000ITCDM SP Xtend 2 to 3y OS Svc,5x9Service Pack Prolongation 2 to 3 years On-site


FSP:GBES00000ITCDM SP Xtend 1 to 3y OS Svc,5x9Service Pack Prolongation 1 to 3 years On-site


FSP:GBGE20000ITCDP SP Xtend 3 to 5y Desk to Desk Svc,NBD Rt,5x9


years Desk-to-Desk Exchange Service, next

business day response, 5x9, valid in Europe,

Africa and Middle East for 17" Display, Consumer

Line, 19" Display, Consumer Line, 17" Display,

Customized Line, 17" Display, Value Line

€ 160,00

FSP:GBAC00000ITCN1 SP Xtend 1 to 2y C&R Svc,5x9Service Pack Prolongation da 1 a 2 years Collect

& Returns Service,5x9 € 100,00

FSP:GBBC00000ITCN1 SP Xtend 2 to 3y C&R Svc,5x9Service Pack Prolongation da 2 a 3 years Collect


FSP:GBEC00000ITCN1 SP Xtend 1 to 3y C&R Svc,5x9Service Pack Prolongation da 1 a 3 years Collect



FSP:GBAC00000ITCN2 SP Xtend 1 to 2y C&R Svc,5x9da 1 a 2 YEARS COLLECT & RETURN, MON -

FRI09:00 - 18:00 € 100,00

FSP:GBBC00000ITCN2 SP Xtend 2 to 3y C&R Svc,5x9da 2 a 3 YEARS COLLECT & RETURN, MON -

FRI09:00 - 18:00 € 100,00

FSP:GBEC00000ITCN2 SP Xtend 1 to 3y C&R Svc,5x9da 1 a 3 YEARS COLLECT & RETURN, MON -

FRI09:00 - 18:00 € 205,00

FSP:GAEC00000ITCN3 SP Xtend 1 to 3y C&R Svc,5x9Service Pack Prolongation from 1 years to 3

years Collect & Return, 5x9, € 185,00

FSP:GBAC00Z00ITCN3 SP Xtend 1 to 2y C&R Svc,5x9Service Pack Prolongation from 1 years to 2

years Collect & Return, 5x9 € 110,00

FSP:GBBS10000ITCN3 SP Xtend 2 to 3y OS Svc,2BD Rt,5x9 EMEA




East for AMILO PRO V1xxx, V2xxx, V3xxx

€ 220,00

FSP:GAIS20Z00ITCX2 SP Xtend 2 to 5y OS Svc,NBD Rt,5x9




FibreCAT CX200xxx, FibreCAT CX300xxx

€ 2.100,00

FSP:GBGS20Z00ITCX2 SP Xtend 3 to 5y OS Svc,NBD Rt,5x9




FibreCAT CX200xxx, FibreCAT CX300xxx

€ 2.100,00


FSP:GBCD00Z00ITDYESP Xtend 3 to 4 y door-to-door exchange, 5x9

EMEA


years Door-to-Door Exchange Service, 5x9, valid

in CEMEA + Africa, Middle East and India for

SCENICVIEW E17-6 GL, SCENICVIEW E17-06SA,

SCALEOVIEW L17-6SD, SCALEOVIEW L19W-6SA,

SCENICVIEW E17-7, SCENICVIEW E19-7,

SCENICVIEW X17-8, SCALEOVIEW L17-7,

SCALEOVIEW D19-1, SCALEOVIEW X19W-1,

€ 24,00

FSP:GBGD00Z00ITDYESP Xtend 3 to 5 y door-to-door exchange, 5x9

EMEA









€ 48,00

FSP:GBDD00Z00ITDYESP Xtend 4 to 5 y door-to-door exchange, 5x9

EMEA









€ 25,00

FSP:GAES10Z00ITEC1 SP Xtend 1 to 3y OS Svc,2BD Rt,5x9



5x9, valid in country of purchase for ECONEL 130

S1, ECONEL 100 S2

€ 165,00

FSP:GBCS20Z00ITEC1 SP Xtend da 3 a 4y OS Svc,NBD Rt,5x9 EMEA




East and India for ECONEL 100 S2, ECONEL 130

S1

€ 150,00

FSP:GBGS20Z00ITEC1 SP Xtend da 3 a 5y OS Svc,NBD Rt,5x9 EMEA





S1

€ 287,00

FSP:GBCS10Z00ITEC1 SP Xtend 3 to 4y OS Svc,2BD Rt,5x9 EMEA





S1

€ 138,00

FSP:GBGS10Z00ITEC1 SP Xtend 3 to 5y OS Svc,2BD Rt,5x9 EMEA





S1

€ 268,00


FSP:GBES20Z00ITY12 SP Xtend 1 to 3 y OS Svc,NBD Rt,5x9




for PRIMERGY TX100 S2, PRIMERGY TX100 S3,

PRIMERGY TX100 S3p, PRIMERGY TX100 S1

€ 213,00

FSP:GBBS20Z00ITF12 SP Xtend 2 to 3 y OS Svc,NBD Rt,5x9




East and India for ETERNUS DX60

€ 1.855,00

FSP:GACS20Z00ITFC5 SP Xtend 3 to 4 y OS Svc,NBD Rt,5x9




S80-Base 14x73GB, Base Unit (Grundausbau)

€ 1.762,00

FSP:GAIS10Z00ITFC7 SP Xtend 2 to 5y OS Svc,2BD Rt,5x9




FibreCAT SX60, FC SX60 Basiseinheit

€ 1.280,00

FSP:GAIS20Z00ITFC7 SP Xtend 2 to 5y OS Svc,NBD Rt,5x9




FibreCAT SX60, FC SX60 Basiseinheit

€ 2.700,00

FSP:GBGS20Z00ITFC7 SP Xtend 3 to 5y OS Svc,NBD Rt,5x9




East and India for FibreCAT SX Expansion

€ 1.774,00

FSP:GABS10Z00ITFC8 SP Xtend 2 to 3y OS Svc,2BD Rt,5x9



response, 5x9, valid in country of purchase for FC

SX80 Basiseinheit, FibreCAT SX80

€ 1.224,00

FSP:GBCS20Z00ITFC8 SP Xtend 3 to 4y OS Svc,NBD Rt,5x9 EMEA




East for FC SX80 Basiseinheit, FibreCAT SX80

€ 1.113,00


FSP:GBGS20Z00ITFC8 SP Xtend 3 to 5y OS Svc,NBD Rt,5x9 EMEA




East for FibreCAT SX80, FibreCAT SX80

Basiseinheit

€ 2.129,00

FSP:GBDS20Z00ITFC8 SP Xtend 4 to 5y OS Svc,NBD Rt,5x9




East for FC SX80 Basiseinheit, FibreCAT SX80

€ 1.113,00

FSP:GBCS20Z00ITFC9 SP Xtend 3 to 4y OS Svc,NBD Rt,5x9 EMEA




East for FC SX Expansion, FibreCAT SX Expansion

€ 835,00

FSP:GBGS20Z00ITFC9 SP Xtend 3 to 5y OS Svc,NBD Rt,5x9 EMEA




East and India for FibreCAT SX Expansion

€ 1.597,00

FSP:GBGS20Z00ITFCS SP Xtend 3 to 5y OS Svc,NBD Rt,5x9 EMEA




East and India for FibreCAT SX88 Basiseinheit

€ 2.483,00

FSP:GACS10Z00ITFN2 SP Xtend 3 to 4 y OS Svc,2BD Rt,5x9



5x9, valid in country of purchase for FibreCAT

N2x

€ 100,00

FSP:GAES10Z00ITFN2 SP Xtend 1 to 3 y OS Svc,2BD Rt,5x9



5x9, valid in country of purchase for FibreCAT

N2x

€ 200,00

FSP:GBCS20Z00ITFN2 SP Xtend 3 to 4y OS Svc,NBD Rt,5x9




East for FibreCAT N2x

€ 210,00


FSP:GBES20Z00ITFN2 SP Xtend 1 to 3y OS Svc,NBD Rt,5x9



valid in country of purchase for FibreCAT N2x

€ 310,00

FSP:GBGS20Z00ITFN2 SP Xtend 3 to 5y OS Svc,NBD Rt,5x9 EMEA





€ 310,00

FSP:GADS20Z00ITFN2 SP Xtend 4 to 5 y OS Svc,NBD Rt,5x9





€ 210,00

FSP:GBFS20Z00ITFN4 SP Xtend da 2 a 4y OS Svc,NBD Rt, 5x9Service Pack Prolongation from 2 to 4 years On-

site reaction time 24h 5x9 € 724,00

FSP:GBGS20Z00ITFN4 SP Xtend da 3 a 5y OS Svc,NBD Rt, 5x9




East for FibreCAT N4x (except DPM)

€ 724,00

FSP:GBCS20Z00ITFN4 SP Xtend 3 to 4y OS Svc,NBD Rt,5x9




East and India for FibreCAT N4x (except DPM)

€ 420,00

FSP:GBCD00Z00ITLDE SP Xtend 3 to 4y Door2D Svc,5x9



in Europe, Africa and Middle East for 15-17 Zoll

LCD Display

€ 35,00

FSP:GBCD00Z00ITLDH SP Xtend 3 to 4y Door2D Svc,5x9



in Europe, Africa and Middle East for 20 Zoll LCD

Display

€ 85,00


FSP:GACD00Z00ITLDM SP Xtend 3y to 4y Door2D Svc,5x9



in country of purchase for 18-19 Zoll LCD Display

€ 38,00

FSP:GAFC00Z00ITNB1 SP Xtend 2 to 4y C&R Svc,5x9


years Collect & Return Service, 5x9, valid in

country of purchase for Lifebook P771, Lifebook

P771 COMP, Lifebook T901 DualDig, Lifebook

T901 ActDig, Lifebook T901 Ext.Gfx, Lifebook

T731

€ 140,00

FSP:GBAC00000ITNBA SP Xtend 1 to 2y C&R Svc,5x9da 1 a 2 YEARS COLLECT & RETURN, MON -

FRI09:00 - 18:00 € 100,00

FSP:GBBC00000ITNBA SP Xtend 2 to 3y C&R Svc,5x9da 2 a 3 YEARS COLLECT & RETURN, MON -

FRI09:00 - 18:00 € 100,00

FSP:GBEC00000ITNBA SP Xtend 1 to 3y C&R Svc,5x9da 1 a 3 YEARS COLLECT & RETURN, MON -

FRI09:00 - 18:00 € 205,00

FSP:GABC00000ITNBG SP Xtend 2 to 3y C&R Svc,5x9



country of purchase for LIFEBOOK C

€ 92,00

FSP:GACC00000ITNBG SP Xtend 3 to 4y C&R Svc,5x9




€ 92,00

FSP:GACS10000ITNBG SP Xtend 3 to 4y OS Svc,2BD Rt,5x9




LIFEBOOK C

€ 101,00


FSP:GACS20000ITNBG SP Xtend 3 to 4y OS Svc,NBD Rt,5x9




LIFEBOOK C

€ 117,00

FSP:GADC00000ITNBG SP Xtend 4 to 5y C&R Svc,5x9




€ 92,00

FSP:GADS10000ITNBG SP Xtend 4 to 5y OS Svc,2BD Rt,5x9




LIFEBOOK C

€ 101,00

FSP:GADS20000ITNBG SP Xtend 4 to 5y OS Svc,NBD Rt,5x9




LIFEBOOK C

€ 117,00

FSP:GAEC00000ITNBG SP Xtend 1 to 3y C&R Svc,5x9Service pack Prolongation from 1 year to 3

Collect & Return € 190,00

FSP:GACS20Z00ITNBH SP Xtend 3 to 4y OS Svc,NBD Rt,5x9




CELSIUS Mobile A, CELSIUS H210, CELSIUS H230,

CELSIUS H240, CELSIUS H250

€ 147,00

FSP:GBGS10Z00ITNBH SP Xtend 3 to 5y OS Svc,2BD Rt,5x9




East for SCENIC Mobile 800, CELSIUS H210,

CELSIUS Mobile A, Lifebook High End NB,

Lifebook X series, Lifebook X-7xxx, YBXSER,

CELSIUS H230, CELSIUS H240, CELSIUS H250,

CELSIUS H265, CELSIUS H270

€ 255,00

FSP:GABC00000ITNBL SP Xtend 2 to 3y C&R Svc,5x9



country of purchase for AMILO PRO V7xxx

€ 92,00


FSP:GACC00000ITNBL SP Xtend 3 to 4y C&R Svc,5x9




€ 92,00

FSP:GACS10000ITNBL SP Xtend 3 to 4y OS Svc,2BD Rt,5x9




AMILO PRO V7xxx

€ 101,00

FSP:GACS20000ITNBL SP Xtend 3 to 4y OS Svc,NBD Rt,5x9




AMILO PRO V7xxx

€ 117,00

FSP:GADC00000ITNBL SP Xtend 4 to 5y C&R Svc,5x9




€ 92,00

FSP:GADS10000ITNBL SP Xtend 4 to 5y OS Svc,2BD Rt,5x9




AMILO PRO V7xxx

€ 101,00

FSP:GADS20000ITNBL SP Xtend 4 to 5y OS Svc,NBD Rt,5x9




AMILO PRO V7xxx

€ 117,00

FSP:GAEC00000ITNBL SP Xtend 1 to 3y C&R Svc,5x9

Service Pack Prolongation from1 years to 3years

Collect & Return Service, 5x9, valid in country of

purchase for AMILO PRO V7xxx

€ 180,00

FSP:GAES10000ITNBL SP Xtend 1 to 3y OS Svc,2BD Rt,5x9Service pack Prolongation from 1 to 3 years On-

site, reaction time 48h € 200,00


FSP:GAHS10000ITNBL SP Xtend 1 to 4y OS Svc,2BD Rt,5x9Service pack Prolongation from 1 to 4 years On-

site, reaction time 48h € 268,00

FSP:GBGX10Z00ITNBP SP Xtend 3 to 5y OS Svc,2BD Rt,5x9


years On-Site Exchange Service, second business

day response, 5x9, valid in Europe, Africa and

Middle East for LIFEBOOK P (except LIFEBOOK

P1510)

€ 270,00

FSP:GACC00000ITNBS SP Xtend 3 to 4y C&R Svc,5x9



country of purchase for LIFEBOOK E, LIFEBOOK S

€ 90,00

FSP:GACS10000ITNBS SP Xtend 3 to 4y OS Svc,2BD Rt,5x9




LIFEBOOK E, LIFEBOOK S

€ 100,00

FSP:GACS20000ITNBS SP Xtend 3 to 4y OS Svc,NBD Rt,5x9





€ 116,00

FSP:GADC00000ITNBS SP Xtend 4 to 5y C&R Svc,5x9



country of purchase for LIFEBOOK E, LIFEBOOK S

€ 90,00

FSP:GADS10000ITNBS SP Xtend 4 to 5y OS Svc,2BD Rt,5x9





€ 100,00

FSP:GADS20000ITNBS SP Xtend 4 to 5y OS Svc,NBD Rt,5x9





€ 116,00


FSP:GAGS20Z00ITNBS SP Xtend 3 to 5y OS Svc,NBD Rt,5x9




Lifebook E Serie, Lifebook S Serie (except S7220,

S6420, S6520, E8420)

€ 230,00

FSP:GBGC00Z00ITNBS SP Xtend 3 to 5y C&R Svc,5x9



Europe, Africa and Middle East for Lifebook E

Serie, Lifebook S Serie

€ 180,00

FSP:GBGS10Z00ITNBS SP Xtend 3 to 5y OS Svc,2BD Rt,5x9





€ 180,00

FSP:GBAC00Z00ITNEE SP Xtend 1 to 2y C&R Svc,5x9 EMEA


Collect & Return Service, 5x9, valid in Europe,

Africa and Middle East for ESPRIMO Mobile

V6505, ESPRIMO Mobile V6515, ESPRIMO

Mobile V6535, ESPRIMO Mobile V6545,

ESPRIMO Mobile V6555

€ 105,00

FSP:GBGC00Z00ITNME SP Xtend 3y to 5y C&R Svc,5x9



CEMEA + Africa, Middle East and India for

ESPRIMO Mobile D9510, ESPRIMO Mobile

D9515, ESPRIMO Mobile M9410, ESPRIMO

Mobile M9415, ESPRIMO Mobile U9210,

ESPRIMO Mobile U9215, ESPRIMO Mobile

X9525, ESPRIMO Mobile X9510, ESPRIMO

€ 303,75

FSP:GBAS10Z00ITNME SP Xtend 1y to 2y OS Svc,2BD Rt,5x9




India for ESPRIMO Mobile D9510, ESPRIMO

Mobile D9515, ESPRIMO Mobile M9410,

ESPRIMO Mobile M9415, ESPRIMO Mobile

U9210, ESPRIMO Mobile U9215, ESPRIMO

Mobile X9525, ESPRIMO Mobile X9510,

€ 84,00

FSP:GBGS20Z00ITNML SP Xtend da 3 a 5y OS Svc,NBD Rt,5x9 EMEA




East and India for Lifebook E8420 Nvidia,

Lifebook E8420 Intel, Lifebook S760, Lifebook

S7220, Lifebook S6420, Lifebook S6520, Lifebook

E780 ext VGA, Lifebook S6420/DLH

€ 211,00

FSP:GBBC00Z00ITNML SP Xtend 2 to 3y C&R, 5x9 EMEA



CEMEA + Africa, Middle East and India for

Lifebook E8420 Nvidia, Lifebook E8420 Intel,

Lifebook S760, Lifebook S7220, Lifebook S6420,

Lifebook S6520, Lifebook E780 ext VGA, Lifebook

S6420/DLH

€ 95,00


FSP:GABC00Z00ITNXL SP Xtend 2y to 3y C&R Svc,5x9



country of purchase for Lifebook P8110,

Lifebook P770, Lifebook P8020

€ 96,00

FSP:GABS20ZPRITP61 SP Xtend 2 to 3y OS Svc,NBD Rt,5x9




PRIMERGY BX630 Dual ROHS, PRIMERGY BX630

S2 dual

€ 232,00

FSP:GAGS20Z00ITP61 SP Xtend 3y to 5y OS Svc,NBD Rt,5x9 EMEA




East for PRIMERGY BX630 Dual ROHS, PRIMERGY

BX630 S2 dual

€ 443,00

FSP:GBJS10Z00ITPA1 SP Xtend 1 to 5y OS Svc,2BD Rt,5x9



5x9, valid in Europe, Africa and Middle East for

PRIMERGY TX150-Serie (without CRU)

€ 420,00

FSP:GAAS10000ITPA1 SP Xtend 1 to 2y OS Svc,2BD Rt,5x9




TX150-Serie

€ 150,00

FSP:GAAS20000ITPA1 SP Xtend 1 to 2y OS Svc,NBD Rt,5x9




TX150-Serie

€ 185,00

FSP:GABS20000ITPA1 SP Xtend 2 to 3y OS Svc,NBD Rt,5x9




PRIMERGY TX150-Serie

€ 185,00

FSP:GACS10000ITPA1 SP Xtend 3 to 4y OS Svc,2BD Rt,5x9




TX150-Serie

€ 150,00


FSP:GACS20000ITPA1 SP Xtend 3 to 4y OS Svc,NBD Rt,5x9




TX150-Serie

€ 185,00

FSP:GADS10000ITPA1 SP Xtend 4 to 5y OS Svc,2BD Rt,5x9




TX150-Serie

€ 150,00

FSP:GADS20000ITPA1 SP Xtend 4 to 5y OS Svc,NBD Rt,5x9




TX150-Serie

€ 185,00

FSP:GAES10000ITPA1 SP Xtend 1 to 3y OS Svc,2BD Rt,5x9



5x9, valid in country of purchase for PRIMERGY

TX150-Serie

€ 295,00

FSP:GAES20000ITPA1 SP Xtend 1 to 3y OS Svc,NBD Rt,5x9




TX150-Serie

€ 355,00

FSP:GAGS10000ITPA1 SP Xtend 3 to 5y OS Svc,2BD Rt,5x9




TX150-Serie

€ 295,00

FSP:GAGS20000ITPA1 SP Xtend 3 to 5y OS Svc,NBD Rt,5x9




TX150-Serie

€ 355,00

FSP:GAHS20000ITPA1 SP Xtend 1 to 4y OS Svc,NBD Rt,5x9




TX150-Serie

€ 410,00


FSP:GAIS10Z00ITPA1 SP Xtend 2 to 5y OS Svc,2BD Rt,5x9




PRIMERGY TX150-Serie (without CRU)

€ 437,00

FSP:GAIS20000ITPA1 SP Xtend 2 to 5y OS Svc,NBD Rt,5x9





€ 410,00

FSP:GAJS20000ITPA1 SP Xtend 1 to 5y OS Svc,NBD Rt,5x9




TX150-Serie

€ 580,00

FSP:GAAS10000ITPA2 SP Xtend 1 to 2y OS Svc, 2BD Rt,5x9




TX200-Serie

€ 285,00

FSP:GAAS20Z00ITPA2 SP Xtend 1 to 2y OS Svc, 2BD Rt,5x9



valid in country of purchase for PRIMERGY

TX200-Serie (without CRU)

€ 315,00

FSP:GACS10000ITPA2 SP Xtend 3 to 4y OS Svc, 2BD Rt,5x9




TX200-Serie

€ 285,00

FSP:GACS20000ITPA2 SP Xtend 3 to 4y OS Svc, NBD Rt,5x9




TX200-Serie

€ 315,00

FSP:GADS10000ITPA2 SP Xtend 4 to 5y OS Svc, 2BD Rt,5x9




TX200-Serie

€ 285,00


FSP:GADS20000ITPA2 SP Xtend 4 to 5y OS Svc, NBD Rt,5x9




TX200-Serie

€ 315,00

FSP:GAGS10000ITPA2 SP Xtend 3 to 5y OS Svc, 2BD Rt,5x9




TX200-Serie

€ 565,00

FSP:GAGS20000ITPA2 SP Xtend 3 to 5y OS Svc, NBD Rt,5x9




TX200-Serie

€ 603,00

FSP:GAIS20Z00ITPA2 SP Xtend 2 to 5y OS Svc, NBD Rt,5x9




East for PRIMERGY TX200-Serie

€ 803,25

FSP:GBBS10000ITPA2 SP Xtend 2 to 3y OS Svc,2BD Rt,5x9





€ 285,00

FSP:GBDS10Z00ITPA2 SP Xtend 4 to 5y OS Svc,2BD Rt,5x9




East for PRIMERGY TX200-Serie (without CRU)

€ 450,00

FSP:GBES10000ITPA2 SP Xtend 1 to 3y OS Svc,2BD Rt,5x9



5x9, valid in Europe, Africa and Middle East for


€ 450,00

FSP:GBFS20000ITPA2 SP Xtend 2 to 4y OS Svc, NBD Rt,5x9Service Pack Prolongation from 2 years to 4

years On-Site Service, 24h response, 5x9 € 603,00


FSP:GBHS10000ITPA2 SP Xtend 1 to 4y OS Svc, 2BD Rt,5x9





€ 727,00

FSP:GBJS20000ITPA2 SP Xtend 1 to 5y OS Svc, NBD Rt,5x9





€ 510,00





TX300-Serie

€ 300,00





TX300-Serie

€ 364,00





TX300-Serie

€ 300,00





TX300-Serie

€ 364,00

FSP:GAGS10000ITPA3 SP Xtend 3 to 5y OS Svc,2BD Rt,5x9




TX300-Serie

€ 585,00





TX300-Serie

€ 710,00






PRIMERGY TX600, PRIMERGY TX600 S2,

PRIMERGY TX600 S3

€ 754,00






PRIMERGY TX600 S3

€ 1.118,00






PRIMERGY TX600 S3

€ 754,00






PRIMERGY TX600 S3

€ 1.118,00

FSP:GAGS10000ITPA6 SP Xtend 3 to 5 y OS Svc,2BD Rt,5x9





PRIMERGY TX600 S3

€ 1.498,00






PRIMERGY TX600 S3

€ 2.200,00

FSP:GABS20Z00ITPB6 SP Xtend 2 o 3y OS Svc,NBD Rt,5x9




PRIMERGY BX600 S2 Blade Server, PY BX600

Cisco Switch 3040, PRIMERGY BX600 S2 ROHS,

PRIMERGY BX600 S3, PRIMERGY BX600 Blade

Server

€ 649,00

FSP:GACS10000ITPB6 SP Xtend 3 to 4y OS Svc,2BD Rt,5x9




PRIMERGY BX600 housing, PRIMERGY BX600 S2

housing

€ 589,00


FSP:GACS20000ITPB6 SP Xtend 3 to 4y OS Svc,NBD Rt,5x9





housing

€ 649,00

FSP:GADS10000ITPB6 SP Xtend 4 to 5y OS Svc,2BD Rt,5x9





housing

€ 589,00

FSP:GADS20000ITPB6 SP Xtend 4 to 5y OS Svc,NBD Rt,5x9





housing

€ 649,00

FSP:GAGS10000ITPB6 SP Xtend 3 to 5y OS Svc,2BD Rt,5x9





housing

€ 1.100,00

FSP:GAGS20000ITPB6 SP Xtend 3 to 5y OS Svc,NBD Rt,5x9





housing

€ 1.242,00

FSP:GAIS20Z00ITPB6 SP Xtend 2 to 5y OS Svc,NBD Rt,5x9



response, 5x9

€ 1.900,00

FSP:GACS10000ITPB7 SP Xtend 3 to 4y OS Svc,2BD Rt,5x9




PRIMERGY BX620, PRIMERGY BX620 S2,

PRIMERGY BX620 S3

€ 206,00

FSP:GACS20000ITPB7 SP Xtend 3 to 4y OS Svc,NBD Rt,5x9


New Fujitsu Global - LISTINO SERVIZI · 2012. 11. 5. · L'unità difettosa diventa di proprietà...

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Transcript of New Fujitsu Global - LISTINO SERVIZI · 2012. 11. 5. · L'unità difettosa diventa di proprietà...