Clan Literari Cosa Si Fa Nei Circoli

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    DOMESTIC WORKERS CLAN

    by

    gora Association

    gora is now working on an Integrated Project (IP) TENCompetence Project Building TheEuropean Network for Lifelong Competence Development.

    CLAN Continuous Learning forAdults with Needs134649-LLP-1-2007-1-IT-GRUNDTVIG-GMP

    Grant Agreement 2007-3569/001-001This project has been funded with support from the European Commission.

    This publication reflects the views only of the author, and the Commission cannot be held responsible for anyuse which may be made of the information contained therein.

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    CLAN PROJECT

    Obstacles and barriers to the training in groups of adults involved in works

    characterized by inflexible time management and organized during hours that would

    generally be dedicated to social life.

    DOMESTIC WORKERS CLAN

    History

    If we take a look at domestic workers history in Catalunya, before the 60s, a great

    number of women from outside Barcelona migrated to the city to work for the

    bourgeois families of Barcelona.

    Between the 60s and 70s, because of the Civil War at the country, internal

    migrations from other communities inside the country took place, most of them from

    Andaluca and Extremadura, and also from Galicia and the Castilian zone. All these

    women came as internal workers to survive in a country that became poor because of

    the dictatorship.

    Nowadays, domestic workers are in majority immigrant women.

    There are a lot of factors that has got immigrant women into this situation. Spain had

    over the last years an immigration boom, particularly from South America, the North

    of Africa and the East Europe. This means that the jobs nationals dont want to do,now are jobs the immigrants are doing. This is a market which is open since there is a

    supply, they cannot get into other fields but they can get into this one. It is an informal

    field of work, it is not governed by contracts, or by the social services, or by the same

    surveillance as that imposed on other areas, such as in companies. Access to

    employment usually happens through personal relationships, friends and the social

    network.

    According to the Yearbook of Statistics on Immigration of 2006, migrant women

    registered for the Special Regime for Domestic Workers in Spain come mainly from

    Latin America. More than half of the 165.835 domestic workers are from Latin America,

    approximately 63%. The most representative countries are: Ecuador (41,674),

    Colombia (21,025), Bolivia (13.061). The second largest group is from Europe and in

    particular from Romania (22,245) and Bulgaria (5,262). From Africa. Morocco (9,714)

    is the country from which the highest number of female immigrants arrive and from

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    Asia, the Philippines is the country where most of the female migrants come from

    (4,399).

    Of these, 60,5% of Domestic Workers are immigrant women and 50,7% are Spanish

    women. According to a research by the Nacional Womens Intitute, 45% of immigrant

    Domestic Workers are females.

    According to data provided by IMSERSO (2004) half of all carers for the elderly, for

    example, carry out their duties without a contract. It must be taken into account that

    domestic work is the sector in which the highest numbers of women work irregularly,

    which also happens to a large extent in the case of Spanish women (Instituto de la

    Mujer, 2005). Eventhough, it is proved that national and regional Domestic Workers

    have a better working situation than immigrants.

    Domestic Workers sustain the citys families and homes. They enable parents and

    families to work and have leisure time knowing that their children, elderly, and homes

    are taken care of. Domestic workers also enable their employer to meet the demanding

    hours required for the smooth functioning and productivity of the professional sectors.

    To hire immigrant women supposes an enlargement of 0,8% on the national

    production.

    Description of the Clan

    Our Clan consists on women working as Domestic Workers in Catalunya. The group iscomposed by women from the region (Catalunya), nationals (Spain) and immigrants:

    -Domestic Workers hired by companies not necessarily with a contract or social

    security.

    -Domestic Workers working independently without a contract or isurance.

    -Domestic Workers working and living inside the patron house.

    Our Domestic Workers group includes nannies, baby nurses, housecleaners, elder care

    providers, housekeepers, elderly companions and cooks. These are workers who live in

    their employers homes as well as liveout workers, and it is of course an ethnically

    diverse group.

    Most of them dont have an academic certification and they are between 30 and 65

    years old.

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    Domestic Workers Needs

    Via domestic work women, either by looking after the elderly or cleaning homes or

    doing a little bit of everything, are more able to find work but they also find it more

    difficult to find better jobs. The work conditions were worse in the past for the elder

    ones, because they had to work when they were young on a narrow minded societyran by a military government. This supposes a lack of confidence they carry around

    when it comes to find better jobs too.

    Domestic Workers agree when it comes to their needs as a group, that their roles

    involve a lack of power, respect and fair working conditions.

    These so called working conditions, very often rely in exploitation and oppression. We

    are talking here about a collective that usually suffers abuse by their employers, and

    as a group need to get organized and be part of projects that help them conciliate

    these working conditions.

    An overview of exclusionary labour laws illustrates the explicit legislative discrimination

    against domestic workers, while an economic history of domestic work and analysis of

    present day global pressures that impact the industry illustrate structural dynamics

    that foster worker abuse. Working without contracts, low salaries, excess of working

    hours... These are some of the characteristics of this type of work developed by

    Domestic Workers. These conditions get worse when the worker is an immigrant and

    frightens to demand about their rights. In these cases, the employer demands rely on

    fields with lack of dignity.

    Domestic work forms the invisible backbone of the cities economy.

    The wages domestic workers earn cannot cover the high cost of living. Domestic

    workers lack basic labour and health protections and often face exploitative work

    conditions that go largely unmonitored.

    Survey results clearly point to the need for industry standards that willensure fair labour practices, recognition, and humane treatment. But, public debate on

    this issue is practically non-existent. Even the social image of female migrants is

    clearly connected to domestic work. There have been no significant awareness

    campaigns, debates, no battles to help them, nor even information about the reality

    these women have to face.

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    Domestic workers feel they need more skills to overcome difficulties in their every day

    life and bridge the gap between their working life with their personal lives. There is a

    clear need on enhancing the workers self esteem, on reinforcing their skills and give

    them more education on their free time.

    Schedules

    Women working on their own, said they had some freedom in their working

    hours, but this entails economic instability and lack of opportunities. Some of

    them can get paid every week. Some of them receive only between 8 or 10

    euros an hour.

    Women hired by a cleaning company said they have a fixed scheduled but the

    company sets the hours. They also have poor working conditions. They make

    also between 8 and 10 euros an hour.

    Immigrants working and living in their patrons houses have little freedom to

    choose their working hours, and usually they have to be constantly at their

    patrons disposal. Most of them get paid only for 8 hours a day and have to

    serve the patrons all they long.

    Conclussions of the FOCUS GROUP

    -All women have to work without contracts.

    -They all have low salaries. (Between 8 and 10 euros an hour)

    -They cant find a balance in the working hours. They either have excess of working

    hours or too little hours that they cant make enough money.

    -These women have a lack of self confidence when it comes to get better working or

    life conditions for themselves.

    -Even all women have assisted and participated in congresses as speakers and some

    are literacy students and literacy teachers; most of them are still not completely aware

    of the obstacles for their own social or cultural growth. If they are aware, they dont

    know what to do to improve their professional work or social life.-Most wishes are related to get a higher education.

    -They all are aware that to get trained in computer skills would help them to improve

    somehow.

    Interviewees own conclussions

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    -All the interviewees concluded that the working conditions are not like

    before on the 50s, 60s and 70s.

    Now they feel there are more opportunities but still domestic work is in most

    ways an exploitation work.

    -They are a bit scared of new technologies and they need to prove themselvesthat it is ok to make mistakes and that they can learn, that it is not that

    difficult.

    -They think they have to learn through basic tools, and basic things. They also

    said that when they are alone they dont fear to make mistakes and feel more

    confident.

    -Most of them dont know how to use Internet or even their own mobile

    phone. They all want to learn how to use technologies.

    -They really want to reconcile work and trainning schedules but they need

    more awareness. They think this would take a long time and they would need

    patience. They also want to improve their working conditions.

    -They want more centres where to go and study after work.

    Best Practices

    Organizations doing Best Practices

    1. SURT, Womens Association for Labor InsertionSurt began in 1993 as a non-profit association with the objective of making the

    processes of incorporation into the job market easier for women, especially those who,

    for reasons of social, cultural and also personal context, they find themselves in

    situations of great vulnerability. They do several courses to train women.

    -Courses in gender training. Introduction to insertion methodologies from a gender

    perspective:

    Learning has to be considered in terms of acquisition of abilities and not as a passive

    retention of disciplinary content. From this perspective, learning fundamentally consists

    of constructing meanings and attributing sense to that which is learned from personal

    experience and from knowledge, feelings and values with which each person

    approaches the contents and activities that she must acquire and work at.

    It is necessary to value the womens specific experiences and learning; questioning the

    socially imposed gender roles and valuing womens activity in the domestic sphere as

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    socially necessary work, and in consequence, valuing their learning as significant and

    transferable to a work context.

    Gender conditions the womens connection to the job market. This reality is what

    directs the gaze to an analysis of employability, which makes, upon analyzing thestructural factors that are affecting the womans connectionone specific woman,

    those elements that are significant from a gender perspective be incorporated. For

    example, discrimination factors in connection to the job market.

    Gender perspective also means supporting the processes of change generally involved

    in the insertion processes of women, in that for many, modifying their work or

    professional situation brings with it changes in other spheres of their life, implies

    modifying directly or indirectly, their role in the family domain.

    Taking these processes into consideration, recognizing the full value and significance

    they have for women, is a fundamental component of the tutorial activity.

    For learning to be meaningful it is necessary to establish relations between that which

    is learned and that which is known and the surroundings, thus easing the transfer of

    this knowledge and experience to contexts different from those in which they were

    learned or experienced.

    -Labor insertion directed at those collectives who find themselves in situations of

    exclusion from the job market must put a special emphasis on the development of the

    abilities and personal resources necessary to give solidity to its social and laborinsertion process, strengthening the ability of self-training and crossover of the abilities

    acquired and developed in different domains to the work context.

    The focus on abilities is closely linked to the gender perspective. The methodologies

    directed towards developing abilities facilitate while giving value to the training carried

    out by the women in nonformal settings fundamentally connected with the

    responsibilities in caring for people and the organization of this realm. Thus, the social

    value of the work women do in the reproductive environment is made visible, reversing

    the systematic devaluation dynamic still present in the socially dominant imagery and

    practice. Through the methodology of abilities this training can be made visible and,

    above all, they acquire value as significant abilities-capabilities in the work

    environment.

    This position is the basis for the different activities and projects they have put into

    operation over the years. At the same time, work experience itself has given them

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    important elements of reflection that they have incorporated into the content of

    different activities and programs, looking for new ways, new models, which has

    allowed them to come closer to the objectives they have brought up.

    -The Personal Itineraries of Insertion have as an objective to define and executethe professional project starting with one-on-one and group tutorial support, placing

    special emphasis on the development of the participants professional abilities. They

    are flexible itineraries that offer informational, guidance, and support activities. They

    are directed at improving the chances of employability.

    2. Crea University of Barcelona Research Centre

    Socio-labour Insertion Alliance Anem per feina (Lets get to work)

    This non-profit organisation was set up in 1998. It has a global programme for the

    social and labour insertion of women, especially those who experience the most

    difficulties. The specific aims of the organisation are:

    - To encourage social and labour insertion through access to work with decent

    conditions.

    - To monitor the process of each woman in accordance with the situation.

    - To ensure continuing training and acquisition of social skills for women.

    - To make workers aware of the situation, their rights and duties, and the importance

    of paying social security contributions.

    - To promote the participation of women and their families.This organisation realised that women need to find a job immediately, and after that

    there would be the opportunity to promote training and other activities.

    We carried out domestic work from the beginning. Other organisations have

    reservations about this field. We decided to support it, and the idea that it should be

    regularised, and to try to make women aware of their rights, their need to claim social

    security, the fact their hours should be limited.

    Therefore, this organisation provides a labour exchange which specialises in providing

    domestic work and care services for the elderly. Later it incorporated businesses and

    other services.

    According to the organisations 2005 Report, out of 395 new job offers that were

    provided, 264 were successfully filled, and out of the 87 women who participated for

    the first time in the insertion Programme, 76 women had access to a first job.

    It also has a Labour Mediation Service for mediation between women and their

    employers, available from the first contact until the end of the working relationship.

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    Through an agreement with the Catalan Institute for Women in two cities, this

    government institution directs all the requests they receive towards the Socio-labour

    insertion Alliance.

    Furthermore, the organisation organises a weekly womens group in which women get

    to know each other, have discussions, and improve their abilities and skills.

    3. AMIC: Associaci dAjuda Mutua als Immigrants de Catalunya (Association

    for Mutual Assistance for Immigrants in Catalunya)

    This is a non-profit organisation that provides social and labour integration for

    immigrants, especially non-EU immigrants. It was founded in 1993, and is linked to the

    trade union UGT (General Workers Union).

    One of the services that it provides is a guidance service for migrant people that helps

    make their legal situation independent. The association also facilitates training in order

    to improve their opportunities.

    About 50-60 migrant women who are job hunting use this service each month. Once

    again, many of them come looking for domestic work because they are undocumented.

    Most of the women who use the service are young and have university degrees. The

    association encourages these women to get their degrees recognised and look for

    better jobs.

    AMIC also networks with other migrant organisations, keeps in contact with publicadministration and trade unions, and promotes the participation of the migrants.

    4. Asociacin Mujeres Latinas Sin Fronteras (Association of Latin American Women

    without borders)

    This organisation offers a framework for meeting, welcoming and providing integral

    training to women who have emigrated from Latin America. It also builds new social

    networks and helps them overcome the sadness and pain of having left their country.

    There is a social worker that offers advice, and there are also over 60 volunteers in the

    association.

    When women have just arrived and they are not familiar with the new context, they

    can enrol in a course that this association organises, which includes cooking, house

    cleaning, general skills and knowledge necessary for the labour market.

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    The association helps provide contacts for employment, and fights for justice and

    competitive salaries, even for undocumented migrant women. It also provides a labour

    mediation service. When an employer does not accept the conditions, the women do

    not accept the job and the mediation service will help resolve the conflict.

    -gora Association

    gora is now working on an Integrated Project (IP) TENCompetence Project Building

    The European Network for Lifelong Competence Development. There are 15 partners

    proceeding from 9 countries which are mainly research centres, universities and

    companies. It has started on December 2005 and will end on November 2009. In the

    framework of the project gora is setting up two pilots which aim at implementing,

    testing and evaluating the TENCompetence infrastructure.

    The Ten Competences Project is a pedagogical model in their ability to support

    competence development and lifelong learning of adults in languages and information

    and communication technologies (ICT).

    Participants are expected to reinforce and improve their competence level in languages

    and ICT according to their interests and needs. They are also expected to share

    knowledge and view with the aim of practicing and developing new knowledge.

    This is one of the main areas on which Agora is focused. Agora intends to facilitate the

    inclusion of adults into the active fabric of current society, in which ICT and languagesare of the most important in order not to be left out. The TENCompetence

    Infrastructure is mainly tested as a tool for developing ICT and language (English and

    Spanish) competences due to the intrinsic motivation to learn (some participants may

    also have professional re-training objectives). The target participants are people who

    want to share knowledge, skills, perspectives and views with others in order to practice

    and develop new knowledge. A first version of the pilot with the TENCompetence

    integrated infrastructure will be run in 2008. A second version of the pilot will be

    performed in 2009.

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