Ministero della Giustizia

Dipartimento della Organizzazione Giudiziaria, del Personale e dei Servizi

Direzione Generale di Statistica e Analisi Organizzativa

CIVIL MEDIATION

LEGISLATIVE DECREE 28/2010

STATISTICS FOR THE PERIOD

JANUARY 1ST – DECEMBER 31ST 2015

Incoming mediations

2011 2012 2013 2014 2015

60.810

154.879

41.604

179.587 196.247

115.423 104.208

0

50.000

100.000

150.000

200.000

250.000

300.000

295.010 300.455

Responding firms in 4th quarter 2015 468 / 894

March 2011 – December 2015

In the comparison between years, is has to be taken into account that:

• From 13 December 2012 to 30 September 2013 the compulsory attempt at

conciliation was suspended;

• In 2012 there were approximately 45.000 mediations (an average of 11.165

per quarter) for damages from circulation of vehicles and boats, this subject

matter is no longer mandatory as of September 20, 2013 2

46.910 57.074 50.560 35.819

52.794

37.483 25.415 29.169

26.762 22.862

0

50.000

100.000

150.000

200.000

250.000

300.000

Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015

94.432 82.489

62.581 84.210

Variation (w/o outlier)

4th trim. 2015 v/s 4th trim. 2014

- 7%

TIME SERIES LAST 5 QUARTERS

Incoming mediations for one mediation firm, statistical «outlier»

Incoming mediations

Statistical projection Statistical projection

75.656

3

209.572 209.024

228.870

195.273 191.721

60.810

154.879

41.604

179.587

196.247

-

50.000

100.000

150.000

200.000

250.000

2011 2012 2013 2014 2015

proceedings enrolled in ordinary courts relating to mediation incoming mediations

Comparison between cases handled in mediation and

those handled in the Tribunals

The proceedings enrolled in the ordinary courts relating to matters

for which a mediation attempt is compulsory represent nearly 8%

of the total civil cases registered in Italian tribunals each year.

Reduction

2015 vs 2013

Civil Total = -8%

Mediation matters = -16%

2011 – 2015

Registered in 2014.

Has 104 operational sites.

Manages only insurance contract related litigations:

Almost all cases have ended due to the lack of presence of the counterparty:

This firm, for the activities reported above, represents a statistical outlier.

For this reason the analysis of subsequent pages are processed without its data.

Mediation firm statistically an «outlier»

Incoming cases

4th quarter 2014 37.483

1st quarter 2015 25.415

2nd quarter 2015 29.169

3rd quarter 2015 26.762

4th quarter 2015 22.862

Resolved cases With counterparty

Agreement not-reached

With counterparty

Agreement reached

No presence of

counterparty

4th quarter 2014 25 25 36.844

1st quarter 2015 29 29 21.663

2nd quarter 2015 39 19 26.611

3rd quarter 2015 17 17 26.115

4th quarter 2015 34 13 26.672

4th quarter 2014 – 4th quarter 2015

4

Data by subject matter

2015

5

January 1st – December 31st 2015

INITIAL PENDING INCOMING RESOLVED FINAL PENDING

Condominium 6.212 23.368 21.522 8.057

Property 9.342 26.934 24.717 11.559

Partition 3.469 9.429 8.486 4.413

Wills and inheritance 2.791 8.210 7.508 3.493

Family covenants and agreements 104 74 85 93

Lease 6.486 23.492 22.680 7.298

Loans 775 2.450 2.331 894

Business rents 724 1.668 1.588 804

Liability for damages from vehicles and boats* 1.103 657 624 1.136

Medical malpractice damages 3.799 13.019 12.347 4.472

Libel 477 1.419 1.359 537

Insurance contracts 3.450 11.811 11.345 3.917

Bank contracts 12.696 46.094 44.911 13.878

Financial contracts 2.064 6.170 5.923 2.311

Other proceedings (non mandatory mediations) 11.001 21.452 20.321 12.133

Total 64.493 196.247 185.745 74.995 *non mandatory matter since September 2013

Insurance contracts «outlier» 5.886 104.208 101.224 8.870

Incoming mediations by subject

6

0,0%

0,3%

0,7%

0,8%

1,2%

3,1%

4,2%

4,8%

6,0%

6,6%

10,9%

11,9%

12,0%

13,7%

23,5%

Family covenants and agreements

Liability for damages from vehicles and boats (non mandatory matter since September 2013)

Libel

Business rents

Loans

Financial contracts

Wills and inheritance

Partition

Insurance contracts

Medical malpractice damages

Other proceedings (non mandatory mediations)

Condominium

Lease

Property

Bank contracts

0,1%

0,4%

0,7%

0,8%

1,3%

2,9%

4,0%

4,7%

6,0%

6,7%

10,7%

11,6%

11,9%

13,1%

25,1%

Family covenants and agreements

Liability for damages from vehicles and boats

Libel

Business rents

Loans

Financial contracts

Wills and inheritance

Partition

Insurance contracts

Medical malpractice damages

Condominium

Lease

Other proceedings (non mandatory mediations)

Property

Bank contracts

Year 2014

2015

Success rate

% of participation Success rate

(including those mediations where parties

meet only in the first information meeting)

7

Participation 44,9% No

participation 52,7%

Abandoned by claimant before start

2,4%

23,0%

77,0%

A sample analysis shows that the success rate goes up to

43,5% when parties go further in the mediation attempt

after the first information meeting

Mar. 2011 - Dec. 2012 2013 2014

Participation 27,0% 32,4% 40,5%

Success rate 43,9% 42,4% 47,0% (*)

(*) Excluding mediations in which parties participated only in

the first information meeting

Agreement reached Agreement not reached

2015

Trend of success rates

Success rate (%)

8

44,1%

63,2%

57,7%

32,0%

26,8%

23,3% 22,4%

21,2% 20,9% 23,0% 22,2%

23,8%

57,7%

46,4%

41,8% 43,7%

42,7% 43,1% 43,2% 43,5%

Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015

Success rate trend

when parties go

further than the first

information meeting

2013 – 2015

Categories of mediation – resolved cases

9

2011 2012 2013 2014 2015

Judicial referral 700 1,7% 4.965 3,3% 489 2,0% 7.699 5,6% 18.062 9,7%

Mandatory mediation

(2011-2012)

Mandatory Mediation with

easy opt-out at the initial

meeting

(from end 2013)

31.288 77,9% 129.531 84,9% 13.802 57,5% 131.360 83,8% 151.469 81,6%

Provided by contract /

agreement 200 0,5% 458 0,3% 359 1,5% 1.332 0,6% 823 0,4%

Voluntary 7.973 19,9% 17.677 11,6% 9.369 39,0% 15.926 10,0% 15.392 8,3%

700

4.965

489

7.699

18.062

0

5.000

10.000

15.000

20.000

2011 2012 2013 2014 2015

Judicial referral mediation

Geography of mediations

Islands

11%

North-east

17%

South

24%

Central

22%

North-west

27%

10

REGIONS %

LOMBARDY 16,6%

LAZIO 10,7%

CAMPANIA 10,1%

SICILY 7,7%

TUSCANY 7,4%

VENETO 7,0%

EMILIA-ROMAGNA 6,9%

PIEDMONT 6,8%

PUGLIA 5,7%

CALABRIA 4,4%

SARDINIA 3,1%

LIGURIA 2,9%

ABRUZZO 2,3%

MARCHE 2,0%

FRIULI-VENEZIA GIULIA 2,0%

UMBRIA 1,5%

TRENTINO-ALTO ADIGE 1,4%

MOLISE 0,7%

BASILICATA 0,6%

VALLE D'AOSTA 0,2%

Analysis made with a sample of resolved cases

2015

Rate of Counterparty Participation in a Mediation

Process

11

31,3%

34,8%

23,7%

36,8%

41,0% 41,8%

42,7% 43,7%

44,9% 45,2% 44,5% 44,9%

Q12013

Q22013

Q3013

Q4 2013

Q12014

Q22014

Q32014

Q42014

Q12015

Q22015

Q32015

Q42015

2013 – 2015

Participation by subject

12

Subject % of

participation

Wills and inheritance 64,9%

Partition 60,2%

Family covenants and agreements 56,5%

Property 55,0%

Condominium 54,3%

Business rents 51,0%

Lease 50,4%

Loans 47,4%

Bank contracts 44,0%

Other proceedings (non mandatory mediations) 41,9%

Libel 38,3%

Medical malpractice damages 37,5%

Financial contracts 35,9%

Liability for damages from vehicles and boats (non mandatory matter since September 2013)

23,9%

Insurance contracts 14,6% 14,6%

23,9%

35,9%

37,5%

38,3%

41,9%

44,0%

47,4%

50,4%

51,0%

54,3%

55,0%

56,5%

60,2%

64,9%

Ranking of participation

2015

Success rate analysis by subject

13

Agreement reached Agreement not reached

7%

10%

12%

12%

14%

23%

25%

25%

26%

28%

28%

31%

34%

36%

54%

93%

90%

88%

88%

86%

77%

75%

75%

74%

72%

72%

69%

66%

64%

46%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Bank contracts

Medical malpractice damages

Libel

Financial contracts

Insurance contracts

Wills and inheritance

Family covenants and agreements

Condominium

Business rents

Lease

Partition

Loans

Other proceedings (non mandatory mediations)

Property

Liability for damages from vehicles and boats

[39%]*

[55%]*

[29%]*

[48%]*

[36%]*

[23%]*

[35%]*

[78%]*

[44%]*

[49%]*

[47%]*

[53%]*

[56%]*

[23%]*

[39%]*

* Outcome of the procedures when parties agree on meeting

2015

(non mandatory matter since September 2013)

Success rate by type of mediation body

14

Sample Survey

Type of mediation organization

Number of organizations

as of 31.12.2015

Resolved Success rate including cases

where the other party did not participate in the process

Success rate including only cases in which both parties

participated in meetings following the first information one

Chambers of Commerce 88 20.361 21,8% 47,8%

Private organizations 611 94.415 25,9% 46,8%

Bar associations 107 65.398 18,9% 36,9%

Other professional associations 88 1.571 32,6% 46,6%

Total 894 185.745 22,6% 43,5%

2015

Success rate of Mediation by Type of Referral

%

resolved

cases

82,0 %

9,7 %

8,3 %

15

40,6%

21%

14,5%

59,4%

78,8%

85,5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Voluntary

Mandatory mediation

Judicial referral

Agreement reached Agreement not reached

[31%*]

[43%*]

[62%*]

* Outcome of the procedures when parties agree on meeting

2015

Economic value of mediation disputes

Valore mediano della lite € 10.000

16

€ 66.000

€ 50.000

€ 50.000

€ 50.000

€ 50.000

€ 29.000

€ 26.000

€ 22.348

€ 10.000

€ 10.000

€ 9.987

€ 7.215

€ 7.024

€ 5.000

€ 5.000

€ 0 € 20.000 € 40.000 € 60.000

Partition

Bank contracts

Wills and inheritance

Medical malpractice damages

Libel

Family covenants and agreements

Business rents

Financial contracts

Property

Other proceedings

Insurance contracts

Lease

Loans

Liability for damages from vehicles & boats

Condominium

(non mandatory mediations since September 2013)

avg

Median value € 19,929

ALL MEDIATIONS

Average value € 137.862

Values indicated for each

subject are median values.

2015

(non mandatory matter since September 2013)

(non mandatory mediations)

Success rate by value range

17

Agreement reached Agreement not reached

24%

34%

30%

23%

19%

13%

12%

10%

10%

15%

76%

66%

70%

77%

81%

87%

88%

90%

90%

85%

0% 20% 40% 60% 80% 100%

0-1.000

1.001-5.000

5.001-10.000

10.001-25.000

25.001-50.000

50.001-250.000

250.001-500.000

500.001-2.500.000

2.500.001-5.000.000

over 5.000.000

[46%]*

[55%]*

[44%]*

[23%]*

[39%]*

[29%]*

[51%]*

[34%]*

[25%]*

[37%]*

* Outcome of the procedures when parties agree on meeting

2015

Legal Aid

18

2013 - 2015

% of claimants to whom legal aid was granted

% of defendants to whom legal aid was granted

1,0% 1,3%

Type of mediation

organization

% of claimants to whom legal aid was granted

% of defendants to whom legal aid was

granted

Other professional associations 0,1% 0,6%

Chambers of Commerce 2,0% 0,5%

Bar associations 0,9% 1,2%

Private organizations 0,9% 1,5%

Categories of

mediation

% of claimants to whom legal aid was granted

% of defendants to whom legal aid was granted

Judicial referral 1,2% 2,0%

Mandatory mediation 0,9% 1,1%

Voluntary 1,7% 1,6%

Lawyer’s assistance in voluntary mediation

Total claimants Total defendants

From September 21st 2013 the assistance of parties by lawyers is

mandatory for all mandatory mediations

19

52% 48%

83%

17%

Assisted by lawyer

NOT assisted by lawyer

2015

Days in mediation compared to days in Court

Litigious

cases in

2015

902 days

65days

103days

CIVIL CASES IN COURTS MEDIATION

2012

Cases when an agreement is reached

20

2013

2014

82days

83days

2015

Document available at https://webstat.giustizia.it

Ministero della Giustizia

Direzione Generale di Statistica

e Analisi Organizzativa