Avaya Aura 521 Update - Benvenuti in Westcon Security...

Avaya – Aura 5.2 Update Session

Nicola Brugola

Avaya PreSales

Westcon Group Inc.

• Westcon Group e’ il Distributore dei piu’ importanti Vendor di Telecomunicazioni Enterprise al Mondo;

• Westcon Group e’ stata fondata nel 1985, è unamultinazionale con filiali in tutto il mondo e presente in Italia da un paio di anni grazie all’acquisizione di Noxs, societa’ specializzata nella sicurezza informatica;

• Westcon Group si presenta al mercato con tre brand:

1. Westcon Security

2. Westcon Convergence

3. Comstor

• Westcon Group e’ il Distributore Strategico Pan-Europeodi Avaya.

Agenda

• Avaya AURA 5.2.1• S8800• S8300D• System Platform – Midsize Business• One-X Updates

• 1x Mobile• 1x Communicator• 1x Portal• 1x Agent r2• 96xx firmware updates

• Modular Messaging r5.2• AES r5.2• CMS r16• H.248 DSP Resources• Price increases….reducing the cost

Avaya AURA™ 5.2.1

Overview

Avaya AURA 5.2.1 – Key Components

• Avaya Aura™ for midsize enterprises (new)

• Avaya Aura™ System Platform 1.1 (new)

• Avaya Aura™ Media Services (new)

• Avaya Aura™ Communication Manager 5.2.1

• Avaya Aura™ Session Manager 5.2

• Avaya Aura™ System Manager 5.2

• Avaya Aura™ Communication Manager Branch 2.0

• Avaya Aura™ SIP Enablement Services 5.2.1

• Avaya Aura™ Communication Manager Messaging 5.2.1

• Avaya Aura™ Application Enablement Services 5.2

• Avaya Aura™ Presence Services 5.2

Avaya AURA

• Enterprise Edition – Key Entitlements

• Avaya one-X® - UC All Inclusive 5.2

• Avaya Integrated Management 5.2

• Related Products

• Avaya Call Center 5.2.1

• Avaya Contact Center Express 4.1

• Avaya Customer Service Editions 2.0

• Avaya Intelligent Customer Routing

• Avaya Meeting Exchange Enterprise 5.2

• Avaya one-X Agent 2.0

• Avaya Servers and Gateways

The S8800 Server…

What is the S8800 Server?

• The S8800 is the newest Avaya server platform.

• Currently will be used across 22 different “application configurations”.

• Maximum of 16 GB of DRAM per installed CPU with 2GB DIMMs

• Hard drives are SAS 10K 146 GB drives by default. 15K drives are available as an option.

• RAID 1, 5 and 10 configurations are available.

• The S8800 is available in a 1U and a 2U configuration. Of the 22 configurations discussed here, 15 of them will utilize the 1U configuration.

IBM x3550m2 / x3650m2

S8800 Application Configurations

Common Server ConfigurationsBus.

GroupChassis

CPU

Speed

Number

Of

CPUs

Total

Memory

Nic

Ports

RAID

Type

Disk

Speed

Single

Disk

Size

Number

Of

Disks

Useable

Disk

Space

Number

Of

Power

Supplies

MAS 5.2 1U UC 1U Lo 1 4GB 2 1 10K 146 2 136 1

MSS-H Combined (MSS-S) - 1U UC 1U Lo 1 4GB 2 5 15K 146 3 272 2

MM SP All in one 5.2 (MAS,MSS-S,

WC/WSO) UC 1U Lo 2 12GB 4 5 10K 146 5 574 2

Message Networking – H UC 2U Lo 1 4GB 2 5 15K 146 3 272 2

OneX Speech UC 2U Lo 1 4GB 2 1 10K 146 2 136 2

Proactive Contact - 2U (8-3-09) CC 2U Lo 1 16GB 2 1 10K 146 2 136 2

Avaya IQ App CC 2U Hi 2 20GB 2 1 10K 146 2 136 2

Avaya IQ db CC 2U Hi 2 20GB 2 1+10 10K 146 8 574 2

Avaya IQ Combined Product - 300GB drives CC 2U Hi 2 24GB 2 1+10 10K 300 6 838 2

MX-Bridge (6200,Pyramid,S6800) UC 1U Hi 2 8GB 4 5 10k 146 3 272 2

MX-Applications(Web Portal, CV, OCS, MX-

Express) UC 1U Lo 2 8GB 4 5 10k 146 3 272 2

MX-AWC incl Recording UC 2U Lo 1 4GB 2 5 10K 146 3 272 2

S8800 Application Configurations

Common Server ConfigurationsBus.

GroupChassis

CPU

Speed

Number

Of

CPUs

Total

Memory

Nic

Ports

RAID

Type

Disk

Speed

Single

Disk

Size

Number

Of

Disks

Useable

Disk

Space

Number

Of

Power

Supplies

AIM - DOCM UC 1U Lo 1 4GB 2 1 10K 146 2 136 1

Voice Portal CC 1U Lo 2 8GB 4 1 10K 146 2 136 1

SMGR - System Manager (based on SM) UC 1U Lo 2 12GB 4 1 10K 146 2 136 2

Session Manager UC 1U Lo 2 12GB 4 1 10K 146 2 136 2

MBT-MidSize Business Template (SP) UC 1U Lo 1 12GB 4 1 10K 146 3 272 2

Communication Manager 5.2.1 UC 1U Lo 1 4GB 5 1 10K 146 2 136 1

SES UC 1U Lo 1 4GB 4 1 10K 146 2 136 1

AES UC/CC 1U Lo 1 4GB 4 1 10K 146 2 136 1

OneX Server (Mobile) UC 1U Lo 1 6GB 4 1 10K 146 2 136 1

SSG-SAL Services 1U Lo 1 4GB 4 1 10K 146 2 136 1

The S8300D Server…

S8300D

• S8300D employs new Intel 1.06 GHz Core 2 Duo processor rather than the S8300C’s single core Intel 600 MHz Celeron M processor.

• DRAM increased from 1 GB (DDR1) on the S8300C to 8 GB (DDR2) on the S8300D.

• SSD increased from the S8300C’s 4 GB to 8 GB.

• Hard Drive increased from the S8300C’s 40 GB to 250 GB.

• Added Gigabit NIC connector for use with G450.

S8300D

Software compatibilities/incompatibilities:

• The S8300D requires Avaya AuraTM Communication Manager 5.2 or greater.

• The S8300D also supports versions of CMM and SES which are compatible with CM 5.2.

The S8300D may be installed in a G700, a G250, a G350, a G430 or a G450 gateway.

The S8300D capacities are identical to those specified for the S8300C. Please see the “Avaya Communication

Manager System Capacities Table – Release 5.2” on the support.avaya.com web site for a detailed listing of

the S8300 capacities

Avaya Aura™ System Platform

• Software layer facilitating packaging and deployment of Avaya offers as virtual appliances – simplifies the installation process and decreases the installation time

• Presents a consistent virtual machine for applications to run on

• Provides a set of common services for use by Avaya applications, e.g. licensing (WebLM), software installation (including software download from PLDS*), software update, backup/restore, interface to Avaya for alarming and remote access, basic HA

• Minimizes footprint for Avaya offers, particularly in the mid-market, by allowing what would previously have been multiple separate products to run on one physical server

Avaya AuraTM System Platform

Avaya Aura Solution™

for Midsize EnterprisesHow It Works…

Communication Manager / CM Messaging

SIP Enablement Services

Application Enablement Services

Media Gateways

+ Survivable Servers (for each app)

from…

Simple to add further applications on separate servers

UC all Inclusive

Contact Center Express

3rd Party Applications

+ Embedded Survivable Servers

Meeting Exchange

ModularMessaging

Up to 2400 users, 250 locations

Up to 2400 users, 250 locations

High Availability

backup server

High Availability

backup server

Integratedinstall,

backup, upgrades

Integratedinstall,

backup, upgrades

Secure remote

monitoring

Secure remote

monitoring

to…

S8800 orS8510

Midsize Enterprise Solution with Avaya Aura™ System Platform technology

Utilities Server (DHCP, HTTPS)

17

Better deployment of existing products

Enterprise

Edition

Standard

Edition

Avaya Aura™ with System Platform technology

Midsize Business Template

What stays the same

•Uses Avaya Aura™ Enterprise or Standard Edition licenses

•Uses the same CM, AES, SES applications that you are used to

•Supports the same capacities

What is new/different?

•Better, faster to deploy, easier to maintain

•Lower cost to own and operate

Midsize Business Template on System Platform

HDD RAM NICS8800 CPU

XEN Hypervisor

DOM-0

Linux

ConsoleDomain

Linux

XEN Hypervisor

DOM-0

Linux

ConsoleDomain

Linux Linux

CM

CMM

SES AES MediaServer

Linux Linux Linux

UtilityServer

Linux

+

Service port

to Business Partner

Web console

to Avaya

Customer NMS

SNMPHTTPs

HTTPs HTTPs

HTTPs

High Availability Option

Server Only Option – no GW required

Full SES/AES functionality

Simple and Quick Installation

19©

Making Communications Simpler and Making Communications Simpler and

More Cost Effective for Enterprises of All SizesMore Cost Effective for Enterprises of All Sizes

Before

• UC complex to deploy

and administer

• Ad-hoc versus value-

add customer service

• Integration complexity

for channel

Now• Virtualized real time

communications on a single server

• Packaged with Contact Center Express and UC applications

• Easy, automated installation

Benefits• Save - lower total cost of ownership

• Simplercommunication; better collaboration

• Serve – best in class customer service

5 1

NEW

NEW

Avaya one-X® Mobile 5.2

What’s New?

What’s New

• Support for the following systems

• Avaya AuraTM Communication Manager 5.2.1 ONLY

• Modular Messaging 5.0, 5.1 MS Exchange 2007

• Active Directory 2008

• Avaya Common Server

• Integration with MOC 2007

Avaya Standard SAL (Secure Access Link) Gateway

one-X Mobile 1.1 Deployment

one-X Mobile 1.1

JTAPI

Public Mobile Carrier

Internet

Wireless Data

Cell Voice MediaPSTN Voice

Media

Avaya Aura

Communications

Manager 4.x, 5.x

VM Store

Directory

Handset

Server

Or Rev. Proxy

ASAI

AES

one-X Mobile 5.2 Deployment

one-X Mobile 5.2+

SIP A/S 7.2 SIP trunk

Public Mobile Carrier

Internet

Wireless Data

Cell Voice MediaPSTN Voice

Media

Avaya Aura

Communications

Manager 5.2.1

VM Store

Directory

Handset

Server

Or Rev. Proxy

New Feature:Silent Alert desk phone

• Ability to turn off desk phone from ringing

• Desk phones will only see blank line appearance

Avaya one-X® Communicator 5.2

What’s New?

26

Presence in Call Logs & VM List

�Show presence status pervasively throughout the UI

– Ability to create contacts/favorites based from a call log or voicemail entry

– Ability to call/IM/email Favorites who called and/or left a voicemail

27

Access Control Lists

� Allows Avaya one-X Communicator users to control the access settings given to other users. It allows the user to provide or deny access to people who wish to subscribe to the current user’s presence status

– Changes stored on Avaya one-X® Portal

– This is an evolution of presence at the client

28

Enhanced Search Results

� Contact searches have been improved to quickly search across allselected data sources and immediately display results

– LDAP

– Microsoft Outlook

– Lotus Notes

– Avaya one-X Portal (enabled by default in one-X Portal mode)

� Simply start typing a few letters and pause to see search results

� Type more letters to refine the search

29

Updated environments

As our environments and dependencies change, Avaya one-X Communicator is updated to support these changes.

The following Avaya systems are supported with one-X Communicator 5.2

• Avaya AuraTM Communication Manager 5.2.1• one-X Portal 5.2 (with all its required components)• Avaya AuraTM Session Manager

The following operating systems are supported• Microsoft XP, Vista (Business, Enterprise & Ultimate), and Windows 7

• Both 32 and 64-bit systems are supported

• Microsoft Windows Server 2008 with Citrix XenApps 5.0 (32- & 64-bit)

Video is *not* supported on Microsoft Windows 7 Microsoft Windows 7 nor any 64-bit operating systems

Avaya one-X® Portal 5.2

What’s New?

31

New in 5.2 Release

• Simplified URL

• Avaya one-X™ Web Applications SDK

Using SDK components, Avaya has created [or is prototyping] these

applications:

• one-X Portal Client: Browser-based UC client

• gPop Google Gadget for Gmail

• Generic UC Web Client (included in SDK)

• Avaya one-X for Sametime Client

• [Next-gen deskphone user interface]

• [UC-enabled SalesForce.com CRM]

• [UC-enabled Social networking]

• Voice Over IP (VoIP) Applet• Added support for Mac

• Applet/ActiveX is only downloaded if the user has “VoIP Enabled”and is in a supported platform

Avaya one-X™ Agent 2.0

one-X Agent 2.0 Features

• Instant Messaging/Presence

• Central Management

• Supervisor

• Soft-TTY

• Desktop Sharing

• Video File Sharing

• Work Log

• Central Logging

• one-X Agent API

• Platform support

• Migration from one-X Agent 1.033Avaya - Confidential

Instant Messaging & Presence

Instant Messaging(IM) is a new media that has been added to one-X Agent 2.0

• This new media allows agents to use their one-X Agent client as an IM client to send instant messages to one another

• Only Agent-to-Agent IM is supported with one-X Agent as the client for both parties

Presence is another new feature that allows for agents to determine the availability of other agents.

• By adding contacts with an IM address to your contact list an agent will subscribe to that contact's presence

• The 3 types of presence that one-X Agent exposes are: Agent state, Voice channel state, and IM channel state

IM and Presence have things in common:

• They are both optional. An agent can only use these features if they choose to log into the Avaya Presence Server.

34Avaya - Confidential

Supported platforms

XP 32 bit sp2

XP 32 bit sp3

XP 64 bit sp2

VISTA 32 bit home

VISTA 32 bit ent

VISTA 64 bit

Windows Server 2008 32 bit

Windows Server 2008 64 bit

Windows 7.0 32 bit

Windows 7.0 64 bit

Citrix XenApp 5.0

Windows Server 2003Avaya - Confidential 35

96xx Firmware Update

What’s New?

H.323 – r3.1 firmware

• 96xx VPN supported (not on 9610)

• Backlight on/off softkey

• Up to 3x SBMs supported on 9670

SIP – r2.5 firmware

R2.5 now also supports:

• 9620 lite

• 9620C (9620 with a color screen)

• 9650

• 9650C (9650 with a color screen)

• Three button modules

User Experience Enhancements

• Exchange calendar integration

• Local station lock

• Can make changes to user settings while in failover

• Support third party FNUs

• Expanded call progress tones

• Public network dial tone

• List up to 8 different WML URLs under the A menu

Modular Messaging 5.2

What’s New?

This release package will include updates to:

• Modular Messaging 5.2 (currently shipping release 5.1)

• Message Networking 5.2 (currently shipping release 3.1)

• one-X Speech 5.2 (currently shipping release 5.1)

All 3 products above will be available on the new S8800 servers

A new offer, called Modular Messaging single server configuration is being introduced with this release

Secure Access Link (SAL), PLDS Licensing, Improved Logging

Modular Messaging Release 5.2

MM multi server configuration

No change in capacities from MM5.1

• 5000 IMAP4 sessions for MSS configurations• Up to 40.000 subscribers for MSS configurations• 96 SIP ports per MAS

No change in support of previous server hardware• MM5.2 will continue to run on S3500 and S8730 servers• one-X Speech 5.2 will continue to run on S3500 and S8730 servers• MN5.2 will continue to run on S3210R and S3500 servers

S8800 MAS server will have• 4GB memory• 1 CPU• RAID 1 w/ 2 146G SAS Drives• 1 U Chassis (i.e. no telephony cards, supports SIP only)• Single power supply, with option to piece part order a 2nd

S8800 MSS server will have:• only 1 “flavor” of MSS is now available (no more MSS-S, MSS-H options)• 4GB memory• 1 CPU• RAID 5 w/3-4 146G SAS Drives• 1U Chassis• Dual power supplies

Single-Server Modular Messaging

running in System Platform

Dom

0

C-D

om

MS

S

CPU NICHDDMemory

Hardware (S8800)

Cent OS

Xen Hypervisor

Web C

lient

(Win

do

ws)

MA

S(W

indo

ws)

Rel 5.2 Max 2.500 seats

MM Integration Options

• MM5.2 Single Server configuration will be offered with a SIP integration only (no telephony cards supported)• SIP gateways can be used to integrate with PBXs if TDM integrations

are required

• No “upgrades” to this solution, new sales only

• All new sales MM5.2 Multi Server configurations will be offered in SIP integrations only (no telephony cards supported for new sales)• SIP gateways can be used to integrate with PBXs if TDM integrations

are required

• All upgrades of existing MM customers to MM5.2 will continue to support the older integration methods using their existing dialogic cards or H.323 or SIP integrations

Avaya AuraTM Application Enablement Services 5.2

What’s New?

Application Enablement Services 5.2

New Features

• Automatic Failover (HA)

• Support Avaya AuraTM System Platform R1.1

• Support for Processor Ethernet on CM S87xx/S8800

• Increased CTI bandwidth on Avaya AuraTM

Communication Manager to 1000 messages per second

• SNMP Enhancements • AE Services System and Performance Metrics

• 30 Day License Grace Period

• TSAPI BASIC now Standard Feature

Application Enablement Services 5.2

Communication Manager Compatibility and Support

AE Services 5.2 is compatible with the following Communication Manager Releases and Platforms:

• CM 4.x (S8300, S8400, S8500, S87xx)

• CM 5.x (S8300, S8400, S8500, S87xx, S8800)

Communication Manager 5.2.1 is compatible with the following AE Services Releases:• AE Services 4.x

• AE Services 5.2

Avaya CMS r16

Avaya CMS

49

Reduce Hardware Costs, Increase Reliability

• CMS r16 supports Duplicated Processor Ethernet

• Avaya G650 media gateway or CLAN board no longer required*

• Hardware RAID, disk drives “hot swappable” (no downtime)

• Greater scale per server

* Except where ESS is required

Capacity CMS 15 CMS 16

CMS Supervisor logins 400 600

Agent /Skill pairs 100,000 150,000

Agent login/logout records 999,999 1,500,000

Agent trace records 500,000 1,000,000

Expanded Dial Plan – full support Truncated digits Full support, up to 15 digits

Note: All Pricing is EMEA RPL

H.248 DSP Resources

• MP20 DSP capacity increased from 20 to 25 channels.

• G430 on-board DSP capacity also increased from 20 to 25 channels.

• Customers no longer have to order and install an MP10 DSP to support T1 on a G430.

• 25 channels with or without security encryption supported for all codecs except G.729.

• G.729 support remains at 20 channels.

• Requires Avaya AuraTM Communication Manager that supports increased capacity (e.g. 5.2.1)

MP20 Channel CapacityG430, G450

• Maximum G450 VoIP capacity increased from 240 to 320channels.

• Targeted for Call Centers, Conferencing, Voice Recording

• Increasing number of channels does not increase IP-TDM calls since we are limited by number of TDM timeslots (476max available). Each IP–TDM call requires 2 timeslots yielding a maximum of 238 simultaneous IP-TDM two-party calls per gateway.

• Increasing number of channels does help with conferencing and call recording (which is handled as a 3 party conference).

• Requires 4 MP80s

• Requires CM that supports increased capacity (e.g. 5.2.1)

• SLS Capacity remains same (maximum of 240 endpoints)

G450 Maximum VoIP CapacityG450

Increased IP Conferencing, Transcoding, & Call Recording Capacity

Prior to 5.2.1 5.2.1

Conferencing 240 channels per GW 320 channels per GW

Transcoding 240 channels per GW 320 channels per GW

Call Recording 80 calls recorded per GW 106 calls recorded per GW

G450 Maximum VoIP Capacity (cont)

Call Type 240 Channels 320 Channels

3 Party Conference 80 106




Price increases….reducing the cost

55

Key Facts

• Price changes are global

• Channel notification week of September 7, 2009

• EMEA Sales Forum September 15, 2009

• New software pricing effective November 9, 2009

• Effective on select product software and software support/upgrades pricing

Avaya Aura Core Software

56

Avaya AuraStandard Edition

Today

Avaya AuraStandard Edition

November 9

# of Licenses $ / License # of Licenses $ / License

1-100 $165.00 1-100 $180.00

101-1000 $142.50 101-1000 $157.50

1001+ $138.75 1001+ $153.75

• Avaya Aura Standard and Enterprise will now include TSAPI Basic

• Increases Upgrades & Software Support proportionately

• S8300/S8400 software bundle pricing is not changing

• No changes in Avaya Aura Enterprise Edition pricing


Avaya UC All Inclusive Software

57

Avaya UC All Inclusive

Today November 9

UC All Inclusive with Avaya Aura Standard

$37.50 per user license $45 per user license

UC All Inclusive with Avaya Aura Enterprise

$0 per user license $0 per user license

� Increases Software Support + Upgrades proportionately

� UC All Inclusive with Avaya Aura Enterprise Edition License remains $0

� IP Softphone R6 entitlement has been added to UC all inclusive (to

support instant messaging requirement in the short term)


CMS

TODAY November 9

# of Licenses $ / License # of Licenses $ / License

1 – 100 $680 1 – 100 $750

101 - 250 $525 101 - 250 $580

251 + $270 251 + $300

• Increases Upgrades, Adds and Moves proportionately

• Reduced HW cost as a result of increased scale per server

• Reduced HW cost as no G650 HW is required anymore


Call Management System Software

59

Move to SIP Trunking

Reduces Hardware Costs

400 Users 90 Trunks TDM SIP

Avaya Hardware Costs Reduced 53%


SW $ 31,500.00

HW $ 19,178.00

TOTAL $ 50,678.00

Qty Description Unit Price Total

1 AURA STD 200 USER BUNDLE $ 3,000.00 $ 3,000.00

200 AURA STD 100-1000 USER LIC $ 142.50 $ 28,500.00

1 G450 MP80 W/POWER SUPPLY $ 7,310.00 $ 7,310.00

1 80 CHANNELS DSP DAUGHTERBOARD $ 2,408.00 $ 2,408.00

3 MM710B E1/T1 MEDIA MODULE $ 2,580.00 $ 7,740.00

1 S8300C MEDIA SERVER $ 1,720.00 $ 1,720.00

NEW AURA PRICING

SW $ 34,500.00

HW $ 9,030.00

TOTAL $ 43,530.00

Qty Description Unit Price Total

1 AURA STD 200 USER BUNDLE $ 3,000.00 $ 3,000.00

200 AURA STD 100-1000 USER LIC $ 157.50 $ 31,500.00

1 G450 MP80 W/POWER SUPPLY $ 7,310.00 $ 7,310.00

0 80 CHANNELS DSP DAUGHTERBOARD $ 2,408.00 $ -

0 MM710B E1/T1 MEDIA MODULE $ 2,580.00 $ -

1 S8300C MEDIA SERVER $ 1,720.00 $ 1,720.00

60

Savings Grow as Trunks Grow

2000 Users 1000 Trunks TDM SIP

Avaya Hardware Costs Reduced 71%

NEW AURA PRICINGSW $277,500.00

HW $85,222.90

SBC $181,133.00

TOTAL $543,855.90

QTY DESCRIPTION UNIT TOTAL

1 S8730 SERVERS $ 12,900.00 $ 12,900.00

2 IPSI2 CP TN2312BP $ 6,235.00 $ 12,470.00

10 C-LAN INTF CP TN799DP $ 1,075.00 $ 10,750.00

2 IP320 MEDIA RESOURC TN2602AP $ 17,200.00 $ 34,400.00

2 G650 MEDIA GATEWAY RHS $ 3,354.00 $ 6,708.00

1 ACME 4500 HA PAIR 1000 SES SFTW $177,733.00 $177,733.00

2 ACME 4500 HA 1000BASE-T CPR TRX 1PT $ 1,700.00 $ 3,400.00

SW $277,500.00

HW $294,976.04

TOTAL $572,476.04QTY DESCRIPTION UNIT TOTAL

1 S8730 SERVERS $ 14,979.00 $14,979.00

5 IPSI2 CP TN2312BP $ 7,239.85 $36,199.25

7 C-LAN INTF CP TN799DP $ 1,248.25 $8,737.75

5 IP320 MEDIA RESOURC TN2602AP $ 19,972.00 $99,860.00

5 G650 MEDIA GATEWAY RHS $ 3,894.54 $19,472.70

34 DS1 INTF TN464HP $ 4,338.92 $147,523.18


Avaya System Platform Further reduces hardware, and support costs

Avaya Aura®

SIP Enablement ServicesApplication Enablement ServicesMessaging

OPTIONALSystem Platform High Availability

Avaya Aura®® + Messaging Messaging

SIP Enablement Services

Application Enablement Services

Media Gateways

Avaya TCO Reduced 22%

1000 Users 200 SIP Trunks

DOUBLE the savings for High Availability

DESCRIPTION Pricing TodayAvaya Aura Standard $ 142,500.00

AES TSAPI basic $ 40,000.00

Communication Manager Messaging $ 13,125.00

Hardware $ 35,189.56

Software Support $ 29,730.00

Energy $ 1,650.00

Total $ 262,194.56

DESCRIPTION New Pricing

Avaya Aura Standard $ 165,000.00

AES TSAPI basic $ -

Communication Manager Messaging $ 13,125.00

Hardware $ 5,607.10

Software Support $ 20,684.97

Energy $ 330.00

Total $ 204,747.07


CMS 16 – Better HW options

Bottom Line: Savings via new options (G450) for gateway connectivity more than offset the rise in software pricing

Today Nov

T5120 Hardware Platform $10,800 $16,200

Modem for troubleshooting $270 $270

CMS Services kit $271 $271

CMS software package $200 $200

New agent licenses $135,000 $148,500

Supervisor licenses $42,500 $42,500

G650 with IPSI, MedResource, CLAN $32,355

G450 $7,310

Total $221,396 $215,251

500 Agent CMS and gateway


Bottom Line: With the significant reduction of Avaya Aura Communication Manager hardware

the new Avaya Aura software pricing will have a minimal impact on the Total Cost of Ownership (TCO) of Avaya

Aura.

63

Summary

The Avaya Aura midsize solution is the first packaging of its kind for real time communications – and in addition to

Avaya Aura Session Manager are unique solutions that deliver significant expense reduction and application

business value to our customers and prospects.

Avaya Aura 521 Update - Benvenuti in Westcon Security...

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