Semplificazione delle procedure on-line per i servizi transfrontalieri:

il progetto SPOCS

L. Boldrin - InfoCert

Roma, 1 Dicembre 2010

TorinoMilano

Padova

Firenze

Roma

Napoli

Primo Ente Certificatore in Italia per la Firma Digitale

Leader per la Posta Elettronica Certificata

Player accreditato per la dematerializzazione dei processi documentali a norma

InfoCert – Profilo Aziendale

InfoCert – azienda specializzata nei servizi di Certificazione Digitale e Gestione

dei documenti in modalità elettronica.

PIÙ DI 250 MILIONI DI DOCUMENTI CONSERVATI A NORMA

OLTRE 3.900.000 CERTIFICATI DI FIRMA DIGITALE

400.000 CASELLE DI POSTA ELETTRONICA CERTIFICATA

4.000.000 DI REGISTRAZIONI DI PROTOCOLLO ANNUE

Relevant activities

InfoCert is member of ETSI standardization effort in the digital signature arena REM Long Term Information Preservation

founder member of the Italian Association of CSP and REM manager (Assocertificatori)

Standardization in CEN (e-Invoicing)

FIRMA DIGITALEGESTIONE

DOCUMENTALEMODULISTICA ELETTRONICA

POSTA ELETTRONICA CERTIFICATA

CONSERVAZIONE SOSTITUTIVA

InfoCert

Service Directive and Points of Single Contact

DIRECTIVE 2006/123/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 12 December 2006 on services in the internal market

Art. 1(1) This Directive establishes general provisions facilitating the exercise of the freedom of establishment for service providers and the free movement of services…

Art. 6(1) Member States shall ensure that it is possible for providers to complete the following procedures and formalities through points of single contact...

Art. 8(1) Member States shall ensure that all procedures and formalities relating to access to a service activity and to the exercise thereof may be easily completed, at a distance and by electronic means, through the relevant point of single contact and with the relevant competent authorities.

Art. 8(3) The Commission shall, in accordance with the procedure referred to in Article 40(2), adopt detailed rules for the implementation of paragraph 1 of this article with a view to facilitating the interoperability of information systems and use of procedures by electronic means between Member States, taking into account common standards developed at Community level.

Doing business in Europe is a challenging journey…

Registration (forwarded to aliens dept.due to f ree movement authorisation)

Information to central trade register

Good-conduct certif icate

Info on entries in the debtor directory

Attestation: no insolvency proceedings

Tax number

Tax clearance certif icate

Trade authorisation

Registration of a business (notif ies otherauthorities which get in contact, if required

Attestation of trade register registration applctn

Registration in trade register/ issue ofexcerpt form commercial register

Building licence, if required

Direct contact with trade supervisoryof f ice, if required

Application for company number

Registration of employees

Healthinsurancecompany

Job centreTradesupervisoryoffice

Localbuildingauthority

NotaryTrade office

Taxauthority

Local court

Municipalregistryoffice

Procedures over procedures in each MS

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Is EU globally competitive??

A waste of time and money

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About the Services Directive

The implementation of the Services Directive concerns a large variety of economic activities.

It requires important legislative changes in all Member States the undertaking of a number of ambitious projects, such as the setting up of the

"Points of Single Contact".

The three year implementation period ended on 28 December 2009.

EUGO network – DG MARKT

Services Directive: state of play

Several (but not all) Member States have by now adopted their horizontal legislation. Some have completed their changes in sector specific legislation.

PSC: 22 MS have put in place the so-called “first generation PSCs”: information is

provided and some completion by electronic means is possible.

Completion of key procedures available in approximately 17 MS (in many cases only for « national » providers).

In 5 MS the PSC only provide information at this stage / in 5 MS no PSC yet.

At the end of August 2010, more than 5000 authorities were registered in the Internal Market Information (IMI) system to deal with issues relating to the Services Directive.

Second generation PSC

CA

MS B

MS C

MS D

PSC

PSC

PSC

ServiceProvider

MS B

MS C

MS D

MS A

CA

Where to go?

First generation PSC

Intero

pera

ble

Se

rvices

(Hopefully) Compliance with the SD but still,…

– heterogeneous national systems

– No way using home infrastructures connected to services abroad

– barriers using eServices

The services directive today

SPOCS : Simple Procedures Online for Cross-border Services

build on MSs’ activities as they implement Art. 8 and other appropriate articles of the Services Directive 2006/123/EC.

provide complementary key interoperable building blocks to be used in national solutions, in order to promote« second generation » PSCs in line with the Digital Agenda

Provide for further technical solutions to improve the cross-border use of e-procedures (eDocuments, eID for legal persons, eDelivery…);

Helping administrations to keep their PSCs up to date and to organise them efficiently (work on content syndication; e-directories);

In general - SPOCS should focus on improvements that facilitate the practical use of PSCs for businesses

SPOCS : Simple Procedures Online for Cross-border Services

Demonstrate geographical and sectoral scalability (methodology to encompass all MSs and other service sectors)

Develop long-term sustainability plan

Test provided solutions in practice on the PCSs via concrete professions

Increase the awareness of businesses of PSCs through communication activities to reach relevant stakeholders

Cooperate with the other Large Scale Pilots

Partners and MS involved

1. Capgemini (coordinator)Netherlands

2. Bundesverwaltungsamt (BVA) Germany *3. Government to You (Gov2u) Greece 4. Ministerie van Economische Zaken (MINEZ)

Netherlands * 5. Hellenic Ministry of Interior / General Secretariat of

Public Administration and E-government (MINT/GSPA) Greece *6. Instytut Logistyki I Magazynowania (ILIM) Poland *7. Technische Universitaet Graz (TUG) Austria *8. InfoCamere S.c.p.A. (INFOCAMERE) Italy *9. InfoCert S.p.A. (INFOCERT) Italy10. Siemens AG; Siemens IT solutions and services (SBS) Germany 11. Freie Hansestadt Bremen (FHB) Germany * 12. Fraunhofer Institute FOKUS Germany * 13. Ministère du Budget (DGME) France *

* These partners are official representatives on behalf of their country.

NEW Partners and MS involved

The EC‘s digital agenda

Core pillars

Digital Single Market

Interoperability and standards

Trust and Security

Very Fast Internet

Research and Innovation

Enhancing eSkills

ICT for social challenges

Digital Agenda for Europe - Relevance for SPOCS (source: DG-INFSO)

Interoperability and standards for public authorities Proposing a Council and Parliament Decision to ensure mutual

recognition of e-identification and e-authentication (by 2012) Proposing a revision of the eSignature Directive (2011) Supporting seamless cross-border eGovernment services in

the Single Market Agreeing on a common list of key cross-border public services

(by 2011) Making eGovernment services fully interoperable Ensuring that points of Single Contact to function as fully

fledged eGovernment centres

WP 1: Content syndication, multilingual issues and glossary• To enable content syndication, related to glossaries and the multilingual reality.• 27 different MSs, 23 different languages, 3 different alphabets – content syndication + multilingual

issues must be qualified.

WP 2: eDocuments• To enable understanding and recognition of eDocuments and their authentication and validation

processes.• Official eDocuments should be automatically processed regardless of its origin or language.

WP 3: Interoperable eDelivery, eSafe…• Need for an integrated One-Stop Government approach to handle eDocuments in front and back

office. • Two major Elements: eSafe and eDelivery

WP 4: Interoperable eService Directories• To enable definition and description of services to form a better understanding and recognition of

eServices that are provided in different national service directories.

WP 5: Piloting with professions• Leveraging the results achieved in the work packages WP1 – WP4, WP5 allows the experimentation

with real cases focusing on two (or more) professions. This enables the validation of the overall design and implementation, and demonstrates the synergies among the individual WPs.

WP 6: Awareness raising, dissemination, stakeholder groups engagement and growing communities of practice• To create sustainable innovation potential in the PSC Communities of Practice.

WP 7: Project administration• The overall goal of WP7 “Project administration” is to coordinate and manage the project, to ensure

timely achievement of project goals in a high quality and within budget, to carry out internal project reporting and reporting towards the Commission, and to coordinate the external project relations.

Quick overview of the Work Packages

Our current planning

Four iteration cycles Stakeholder engagement

Pilot preparations

Sustainability preparatoins

Finalize specsand modules

PilotingDeploymentDevelopmentSpecification

Post-extension timeframe

Company Dossier

Citizen IDCi

tizen

ID

Com

pany

ID

e

eSignature

Privacy

Current areas of interoperability activity in the EU

Visible Digita

l

Signatures

eDoc

Containers

TransportInfrastructure

eID legal

entities

Company Dossier

Citizen ID

Citi

zen

ID

Com

pany

ID

Privacy

TransportInfrastructure

Mid-life considerations on SPOCS: pros

Technology is going somewhere eDocuments, signature creation and cross border validation Cross-border eDelivery Syndication / Service Catalogues

European Commission helps Commission Decision 2009/767/EC + 2010/425/EU EUGO network

European standards are useful (ETSI): Advanced signature TSL REM SPOCS is pushing standards

Mid-life considerations on SPOCS: cons

Legal basis are still somehow weak: eDocument are often specific Cross-border eDelivery may prove hard to be accepted Political support for interoperability is weak…

Real case piloting may prove hard: two professions/two countries: are there such cases in piloting env?

Partner commitment and collaboration… Huge number of (new) partners Strict timing for establishing a common dictionary

Further information visit our website

www.eu-spocs.eu