Route Network Development - tch.ru · Транспортная Клиринговая Палата...
Transcript of Route Network Development - tch.ru · Транспортная Клиринговая Палата...
www.tch.ruТранспортная Клиринговая
Палата
About М2
М2 was founded by TCH in 2005
Participants
• Over 25 Airlines
• TCH
• 8 hub airports
• Over 130 destinations
• Over 4000 POS
• 188k passengers in 2019
Legal framework
• Multilateral Agreement M2
www.tch.ruТранспортная Клиринговая
Палата
Benefits of transfer carriages to Airlines
Access to new markets not being serviced by the Airline itself
Dealing with the markets access to which is limited by bilateral interstate
treaties and legislation
Loyalty of individual and corporate clients due to extension of route network
Reliable marketing data on transfer passenger flow, perspectives of opening
new routes and adding to existing frequencies
Increasing competitiveness and presence on the air transport market
Revenue from carriage of interline passengers
www.tch.ruТранспортная Клиринговая
Палата
Benefits of M2 to Airlines
It’s easy to start cooperation for the Airlines of any business model
It is the Airline who defines the mode of interaction (it’s possible to set a limit
for the number of partners, directions, routes, flights under their cooperation)
Airline’s flight segment is under its full commercial control with the possibility
to sell ancillary services to passenger
Guaranteed payment of revenue within reporting period after
sale of carriage
No risks of default of Airlines-partners and Agents
Minimum financial and labor costs for implementation and participation
(TCH manages transfer routes and fares, and makes settlement)
www.tch.ruТранспортная Клиринговая
Палата
М2 for Airport
Additional revenue from aviation and non-aviation business
Attraction of new Airlines
Opening of new routes and adding to existing frequencies
Retaining of clients and improving customer loyalty
Increase of share on the air transport market
Growing competitiveness compared with other airports
Improved quality of services
Data on transfer passenger flow
www.tch.ruТранспортная Клиринговая
Палата
М2 for Passenger
Lower cost of carriage compared to purchase of separate ticket for each
section of travel
Advanced options to select convenient connections
Easy shopping, booking and payment
Financial guarantees in case of loss of connection caused by
delayed/cancelled flight of Airline
Full financial transparency of product (fares, taxes, charges, payments
and fees are shown on each ticket)
Technological capability to transfer baggage to the next flight without
involvement of passenger
Tools
• Feeder transportation services
• Development of regional
route network
• Development of direct
international flights from regions
www.tch.ruТранспортная Клиринговая
Палата
Interaction scheme
TCH is a sole manager of М2
Route network via any hub airports
Without Interline & SPA agreements
It is the Airline who defines its potential partners/routes
Тел.: 8 495 232-35-40 Факс: 8 499 254-69-00 [email protected] www.tch.ru
Fare familiesM2 ALFA M2 BRAVO M2 CHARLIE
Stopovers 1 free of charge, 36 hr 1 free of charge, 36 hr 1 free of charge, 48 hr
Change of
conditions of
carriage 24 hours
and more before
departure
Allowed with charge
2000₽/30€ to be collected
per section
Allowed with charge
1500₽/20€ to be
collected per section
Allowed
Change of
conditions of
carriage less than
24 hours before
departure
Not permitted Not permitted Allowed with charge
1500₽/20€ to be
collected per section
Voluntary change
of name
Allowed with charge 1000₽/15€ to be collected per section
Change of passenger is not permitted
Refund 24 hours
and more before
departure
Not permitted Allowed with charge
2500₽/35€ to be
collected per section
Allowed with charge
2000₽/30€ to be
collected per section
Refund less than
24 hours before
departure
Not permitted Not permitted Allowed with charge
3000₽/45€ to be
collected per section
No show Refund/exchange not permitted
Validity term 1 month 6 months 12 months
Children discount The RF: INF 100% CHD 25% INT: INF 90% CHD 25%
Baggage/Carry-on Carry-on/checked baggage allowance is determined by fare brand of CARRYING
AIRLINE for each section separately
Тел.: 8 495 232-35-40 Факс: 8 499 254-69-00 [email protected] www.tch.ru
Through fares construction
Approval of the main parameters
of Tariff Circular: Prorates/Tariff formulas
Directions/Partners/Routes
Fare rules in effect
Exceptions
Drawing up of Tariff Circular and
Attachment (according to the standard)
Construction/Registration/Change/
Cancellation: Through fares
Interline itineraries
Fare rules
Baggage policy
Тел.: 8 495 232-35-40 Факс: 8 499 254-69-00 [email protected] www.tch.ru
Booking and ticketing under М2
Transfer route Through fare
One single booking 2 electronic tickets
One undivided
carriage M2
Тел.: 8 495 232-35-40 Факс: 8 499 254-69-00 [email protected] www.tch.ru
Disruption management with
passenger:
Involuntary change of conditions
of carriage
Involuntary refund
Another option
Carrying Airline
or
Accredited agent on behalf of Carrying Airline
Responsibility of parties in case of disruptions
A B C
Flight cancellation
Change of itinerary
Delayed flightCarrying Airline Participating Airline
• accepts passenger on flight with
involuntary revalidation
• allows involuntary refund of
unused flight segment
• approves change of RBD
Participating Airline
Тел.: 8 495 232-35-40 Факс: 8 499 254-69-00 [email protected] www.tch.ru
Disruption management with
passenger:
Involuntary change of conditions
of carriage
Involuntary refund
Another option
Carrying airline
or
Accredited airline on behalf of Carrying Airline
Responsibility of parties in case of disruptions
A B C
Flight cancellation
Change of itinerary
Delayed flightCarrying AirlineParticipating Airline
When transportation is not yet
commenced:
• accepts passenger on flight with
involuntary revalidation
• allows involuntary refund of
unused travel segment
• approves change of RBD
Participating Airline
Тел.: 8 495 232-35-40 Факс: 8 499 254-69-00 [email protected] www.tch.ru
Agency network
Over 700 accredited agencies
Online & Offline
The biggest number of POSs across the RF regions
Guarantee of 100% revenue payment in case of agency default
881
352
164
288
396 565 573
257
Points of Sale (POSs)
Settlement and reporting
• Revenue*
• Reports*
• Services delivery report
and invoice
* in the manner and time as defined by Model Agreement
• Advance payment*
• Services delivery report
and invoice
* Per year/ for the period until the end of the year at the rate of 1000₽ for residents/15€ for non-residents per month
Guarantee of full and timely remittance of revenue
Shorter terms of revenue remittance compared to interline agreements
No financial risk in case of default of airlines-partners and/or agents
www.tch.ruТранспортная Клиринговая
Палата
Reports
• Marketing
• Finances
Code of
agencyAirline
of the 1st
section
Airline
of the 2nd
section
Number
(sale),
transportations
Number
(refund),
transportations
Number
(partial
refund), sections
1 2 3 4 5 6 7 8 9 10 11 12
31C АРХ Архангельск YY МОВ Москва БАН Барнаул XX 8 0 0
31C АРХ Архангельск YY МОВ Москва ОМС Омск XX 3 0 0
31C КЯА Красноярск YY ЕКБ Екатеринбург ОШШ Ош XX 1 0 0
31C КЯА Красноярск YY ЕКБ Екатеринбург СМШ Самара XX 4 2 0
31C БДБ Бодайбо YY ИКТ Иркутск МОВ Москва XX 1 0 0
31C МОВ Москва YY ИКТ Иркутск ЛСК Ленск XX 3 1 0
31C УФА Уфа YY СМШ Самара ДШБ Душанбе XX 1 0 0
31C ОШШ Ош YY СПТ Санкт-Петербург МУН Мурманск XX 6 0 0
731 Information about transportations under accounting code of the"М2“ type
Reporting period from __________ to__________
Code of agreement: All
Carrier: __________________________
Origin: All
Destination: All
Departure point of the 1st sectionDestination point of the 1st section/
Departure point of the 2nd section Destination point of the 2nd section
Тел.: 8 495 232-35-40 Факс: 8 499 254-69-00 [email protected] www.tch.ru
How to join М2 Agreement
•Sign Model Agreement on Sale of Air Transportation and Services Issued on ATSS Electronic Tickets and Settlement between AIRLINE and TCH
•Sign Agreement for Distribution of Transportations in GDS Sirena-Travel
•Send 2 counterparts of Subscription List for joining M2Multilateral Agreement to TCH
+7(495)788 12 14
site tch.ru
Andrei Larchenko
Vice President –
Director for External Relations
and Governmental Affairs
Vladimir Timoshenko
Head of Airport Relations
Department
[email protected]@tch.ru