CV Andrea Baldini (PMP) - ENG 01-2017

Curriculum Vitae - 1 - Andrea Baldini PMP® IT Manager - Senior Project / Program Manager

CURRICULUM VITÆ Andrea BALDINI

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Name: Andrea Surname: Baldini Date of Birth: 2

nd of November 1961

Address: Via Massena, 18 – 10128 Turin (Italia) E-mail: [email protected] Phone: +39 335 8315083 (mobile) Source Role: IT T&TIM Senior Project Manager PMP® - Program Manager – PMO - Delivery Manager Current employment: Company: Aizoon (since Feb. 2007) Location: Turin (Italy) Current assignment: Company: FCA EMEA (since Feb. 2007) Account: managing large IT projects mainly for FCA and CNHi accounts Location: Turin (Italy) Profile Summary

I’m an experienced IT T&T Senior Project / Program Manager, since 20+ years in this role, PMI/PMP certified (2007), Master in European Project Management qualified. With this role I’m currently appointed as contractor in a Global IT Service Company - Transformation Project Services competency. I’ve managed and completed successfully all assigned IT projects (having budget >> 15M Euro) for strategic Clients, managing team staffed with 50+ resources, operating in several business areas while working in Italy and abroad. All along with my professional life I’ve increased IT Governance experience, competency and knowledge in many delivery areas, especially in value added IT delivery services (Transition & Transformation, server, storage, network operations/infrastructures, internet Web applications, strategic outsourcing, application development and maintenance services) for several business areas (mainly in Automotive / Heavy machine industry: production, engineering, services, logistic, manufacturing, automation; financial industry: banking transformation, insurance transition). I’d internally managed corporate delivery model transformation and deployment, service delivery and business process change management in the SEMEA region. I’m flexible, affordable and focused on assigned objectives’ completion, and mostly talented with leadership, interpersonal relationship, business acumen and general management competencies assessed at an excellent level. Further, in experiences I had got I’ve been able to develop vision, empathy and communication competencies, increasing my team player attitude, with fairness to report to any level and agility to learn on-the-fly. I have a strong attitude to work hard and under pressure.


Last Assignments

Since 2007 I’ve been appointed with Program/Senior Project Manager leading role working as contractor at FCA EMEA ICT (current - 1 year) and before then spent 9 years at IBM ITALIA IMT GTS - leading Global IT Solution Delivery organisation for relevant heavy automotive area industries. In this role I’ve been fully responsible of transition and transformation programs/projects for the following core business critical services’ solution delivery:

1. 2007 - CNH EU INS program - File Service transformation centralization, 2. 2008 - CNH EU INS program - SNA Services decommissioning by transforming Mainframe communication over IP, 3. 2008 - CNH EU INS program - Print Service transformation, 4. 2009 - CNH EU Fleet management transformation program toward a single European support model, Account’s

convergence to a single Company Group contract while re-defining global IT infrastructure management process. 5. 2009 - CNH EU Service Delivery Transition & Transformation program to uniform and include the CNH EU Account into

FSA service contract standards and deploy the service delivery model (program scope: Service Governance management, IT Service delivery, Security services)

6. 2010 - IVECO financial (dealers’ loan process) management system project (in partnership with Oracle France), 7. 2010 - IVECO manufacturing engineering system deployment project (in partnership with Siemens AG). 8. 2010 - FCA WW TeamCenter Application Engineering and production management systems transformation project (in

partnership with Siemens AG) 9. 2011 - CNH US / EU HFM financial data warehouse analisys management system transformation project (in partnership

with Oracle/Hyperion USA) 10. 2012 - CNH US Service Delivery Contract Move Transition & Transformation to uniform and include the CNH US Account

into FSA service contract standards and deploy the service delivery model (program scope: Service Governance management, IT Service delivery, Security services)

11. 2013 – IVECO WVTA world-wide vehicle identity tracking and registration after-sale service project 12. 2013 – CNH US Capital Dealer Financial integration in Dealer Portal Management system transformation program (in

partnership with Oracle/Hyperion USA) 13. 2014 – FCA & CNHi IT Delivery T&T – EU Delivery Center Services move to IBM India GDC (95% completed – program

completion planned by Dec.2015) 14. 2016 - FCA WW TeamCenter Application Engineering Block Point project and process management officer (reporting to

FCA Leads and in partnership with Siemens AG)

Despite all of them were challenging - all designed projects’ deliverables had been achieved on targeted time&cost and those solutions are now supporting the most critical business area for Global Account IT / IS infrastructure and organisational units. As a result - solutions apply and span nearly on 30+ countries in all Geo’s, 40,000+ beneficiaries/users, 25,000+ Client workstations, 8+ warehouses, 50+ production plants, 30+ major manufacturing sites, 90+ overall sites, 3,600+ servers transformed, 400TB+ of business critical shared data moved, 1200+ LAN printers transformed, #1 IT Hub deployed in European Data Centre, by managing the transformation of +50 business critical applications when integrating infra including various high availability server system’s platforms and applications platforms and LAN/WAN network solutions - leading edge technology.


Previous relevant key experiences (pls refer to below records for more details and whole list)

� In 2005 I’ve been appointed with SEMEA Delivery Demand Manager role, in addition to some leadership roles at SEMEA level

(business process, organisational model and service delivery model deployment team lead, as Subject Matter Expert team lead/role). At that moment - I have had opportunity to effectively leverage management competencies and technical skills gained and definitely consolidated at a guru level. As Delivery Demand Manager I had responsibilities for providing timely and accurate Demand Authority and Control, Integration between Solution Delivery and Service Delivery, Data Quality Oversight, Mentoring and Exception reporting, Strategic Oversight.

� Area Banking Customer Banca SanPaolo IMI and Banco di Napoli � Period From Jan 2003 to Oct 2003 Role Project Manager � Project Client Portfolios Transformation project aimed to integrate 2 Company business critical applications in an unique new

one business application deployed at Group Companies � Area Insurance Customer Fondiaria SAI Assicurazioni – IT&C � Period From Sep 2001 to Dec 2002 Role Program Manager � (even called “Business Area Manager” as of Client’s naming convention) � Programme Discover, Design, Develop, Deploy Group Companies’ Internet Web sites integrated with Intranet business applications � Area Automated Manufacturing Customer automotive industries, food, paper mill � Period From 1987 to 1998 Role Team Leader, Project / Program Manager, Account Solution

Manager � Programme Discover, Design, Develop, Deploy hi-end manufacturing automation solutions (automated production lines,

warehouses, logistic) integrated with Intranet business applications In addition to my skills and competencies, fairness to report to higher level, presentation, standing and composure have been surely part of the success. Definitely, applying all these competencies and skills have been surely part of the successes while I was part of them by having a leading and guidance role. Availability to Travel: Able to work in Home Office. Preferably working from remote when applicable for the assignement/role. I’m available for business travel and/or relocate, either in Italy or abroad.


CERTIFICATION

Titles Company

PMP - Project Management Professional (2007-2017) PMI – Project Management Institute

Master in European Project Management (2006) CEQ – Consorzio Europeo Qualità

LANGUAGES

Italian (mother tongue)

English Fluent: daily applied, able to negotiate (business level course)

French Practitioner: frequently applied (self-edu)

Russian Practitioner: frequently applied

(Russkij Mir beginner course + 5 years practice on the field in the 90ies)

TRAINING COURSES

Title Year(s) Company

Business Process Modelling – Business Analysis

Foundation

2015 Aizoon

PMP - Project Management Professional training

course, workshop, seminars, self-education,

webinars:

Risk Management

Communication with Stakeholders

Time Management

Business Conduct Ethics

2007- 2015 PMI

European School of Project Management Aizoon /

IBM

Master in EU project management

2006/2007 CEQ - Consorzio EuroQualità

Global Process Framework GPF Role Based training

� Demand Manager role

� Resource Manager role

� Solution Delivery role

� Project Manager role

2005 CSC

World Sourcing Manager WSM Role Based training 2005 CSC

World Sourcing Manager WSM – Tool overview 2005 CSC

Global Process Framework GPF – Process overview 2004 CSC

PLOS: Project Leadership Operative Simulation 2001 CSC

Project Planning, Management and Control 1990 ATOS Origin

Current employment: Assignment details

Aizoon Consulting employee (permanent) assigned to T&T Project Manager role as contractor @ IBM Italia 2007- 2015 and @ FCA EMEA ICT 2016-… Managed Accounts: CNHi (former CNH America LLC, CNH Italia, IVECO), FCA (see above Last Assignments section for further projects’ details)

EDUCATION

Level School Date

BAC in “Computer Sciences” “Università degli Studi di Torino” – Turin 1986

High school degree in “Scientifics” Liceo Scientifico “Alessandro Volta” – Turin 1980


Previous Employments - Assignment details

ROLE CSC SEMEA DELIVERY DEMAND MANAGER

Client CSC Italy – TURIN Period From May 2005 to 2006

Programme / Project Description

Being part of organisational model and appointed as Delivery Demand Manager for GTS Delivery organisation at SEMEA level, hence I’m perceived as a GTS Delivery organisation’s expert as I gained a lot of experience on process, tool and business as well while leading a meaningful experience on GTS Delivery transition. I’m providing Demand Authority and Control, Integration between Solution Delivery and Service Delivery, Data Quality Oversight, Mentoring and Exception reporting, Strategic Oversight.

Role/Responsibilities Delivery Demand Manager

Area GTS Internal Organization – Delivery Management

ROLE SENIOR PROJECT / PROGRAM MANAGER

Client CSC Italy – TURIN Period From Oct 2003 to Nov 2005


Working closely with and reporting to Company Senior Management, I had the lead – as Program Manager – of the transition to GTS organisational and service delivery model, to deploy corporate global process and standard tool to Delivery organisation in the SEMEA region countries, liasing with transition’s stakeholders and peers in EMEA and US. As GTS pioneer, I got a wide experience on corporate process and tool as well, recognised soon as a guru in the organisational transition, service delivery and change management matter. Therefore I had been appointed as GTS SEMEA lead of Subject Matter Experts’ team too, aimed to support SEMEA users’ community (approx.2,000 GTS res.), leading a core team (6+ res.) spanning over SEMEA and liasing with US corporate team for applying escalation process. In addition to my skills and competencies, fairness to report to higher level, presentation, composure, general management, planning, deal with ambiguity, work with diversity, listening and leadership skills and a strong communication plan have been surely part of the success.

Area GTS Internal Organization – Transition

Client Banca SanPaolo IMI – MOI – TURIN Period From Jan 2003 to Oct 2003


I worked as PM on “Portafoglio Commerciale: Fusione SPIMI-BdN” extremely critical and strategic fixed price project, managing deployment with phased approach, client business constraints and a large staffing with many unskilled resources applied to the project. I managed 50+ resources applied to many sub-projects, leaded by some project leaders, leveraging teams aimed to discover, design, develop and deploy applications on both side of merging banks’ Portfolio application (namely SPIMI and BdN, two of greatest Italian banks and CSC major strategic accounts based in Turin and Naples). Due to its criticalities, constraints and hard deadlines, this project was inserted in Project Watch List and had been conducted and successfully completed with the guidance and daily direct reporting both to client and CSC Senior Management. In addition to my skills and competencies, determination, planning, listening and leadership skills have been surely part of the success.

Area Banking – Portfolio application

Client Fondiaria SAI Assicurazioni – ITC – TURIN Period From Sep 2001 to Dec 2002


I worked as consultant with Program Manager role (called “Business Area Manager” with Client’s role naming convention) on “Group Companies Web Sites Deployments” business strategic program, with the guidance and reporting to Client Senior Management. I managed more than 10 major projects leveraging a core team (10+ resources) aimed to discover, design, prototype, develop and deploy Web site applications, even interfacing some business critical services enterprise Legacy systems (e.g. for e-banking app.). I setup and managed in the “Virtual Channel” area the Delivery SW Factory and the Applications Maintenance Service for Client Group’s companies Web applications. In addition to my skills and competencies, fairness to report to higher level, presentation and composure have been surely part of the success.

Area Insurance – Web applications

Client FIAT AUTO – IT di Settore – TURIN Period From Sep 1998 to Jul 2001


I worked as consultant in IT Governance area with Program Manager role on “Dealer Communication System – DCS” business strategic program for “Direzione Commerciale” area, with the guidance and reporting to Client Senior Management.


I managed and successfully completed on time and on budget several infrastructure services projects, with teams staffed for a total amount of 40+ resources (internal, external, contractors, suppliers) aimed to design, develop and deploy network infrastructure services client-server applications for dealers area delivery network, facing centrally corporate enterprise legacy systems. I met country-based end-user communities in order to collect requirements and prepare the deployment phase. In the last 6 months I managed even abroad the deployment as well, taking place in several European countries (e.g. Italy, UK, France, Germany, Benelux, Spain, and Turkey). I spent several months in Turkey to attend and manage locally one of the most business critical country’s deployment. In addition to my skills and competencies, a strong communication plan has been surely part of the success.

Area Automotive – IT Governance – Infrastructure Services

Company LOGOSYSTEM S.p.A.

Client Industry area Period From Jan 1990 to Sep 1998


Pre-sales manager, Foreign Bid & Contract Manager, After-sales service manager, Account Manager, Program Manager applied to IT and ISS solutions in discrete and continuous production management automated manufacturing process. Engaged as business development / account / program manager in Russia for 5 years.

Role/Responsibilities Program & Account Manager

Area Manufacturing, Automotive, Logistic, Chemical Clients and Internal Organization – Sales, Service and Delivery area

Company ATOS Origin (former SESAM S.p.A.)

Client Industry area Period From Nov 1987 to Dec 1989


Team management within application development projects for industry area - production and logistic management, automated manufacturing process.

Role/Responsibilities sw developer, team leader, project leader, solution architect

Area Manufacturing, Automotive, Logistic Clients

Company Italian Army – Arma dei Carabinieri

Client Internal system Period From Nov 1986 to Nov 1987


System administrator, data base manager and system operator of office and document management application.

Role/Responsibilities System admin, DBA, system operator, technician

Area Government – Ministero Difesa/Interno

Company EDS (former System & Management)

Client Internal system, product development Period From Jun 1984 to Nov 1986


System and network management, sw development, trainer.

Role/Responsibilities Technician, system specialist, system operator, sw developer, trainer

Area Various clients and Government – Ministero Istruzione


APPENDIX - Skills & Competencies DESCRIPTIONS LEVEL

Skills/Competencies: Only assessed “Expert” and “Experienced” levels listed

Accounting Principles (Competency) Expert

Application Architecture (Competency) Experienced

Application Delivery Tools (Competency) Expert

Business Architecture (Competency) Experienced

Business Knowledge Management Experienced

Business Trends and Best Practices (Competency) Experienced

C/UNIX Baseline Programming Experienced

C Language Experienced

Change Management (Competency) Expert

Client/Server Architecture: Know Experienced

Client/Server Technology: Know Experienced

Client Management (Competency) Expert

Communication Strategy (Competency) Expert

Compliance (Competency) Expert

Computer Operations (Competency) Experienced

Contract Administration (Competency) Experienced

Core Process Knowledge (Competency) Expert

CSC Knowledge (Competency) Expert

Customer Support (Competency) Experienced

Data/Information Architecture (Competency) Expert

Database Management Systems (Competency) Experienced

DECnet Network Protocol: Know Experienced

Desktop Tools (Competency) Expert

Enterprise-Wide Networks: Know Experienced

Ethernet Networks Experienced

Facilities Management (Competency) Expert

Fiber Distributed Data Interface (FDDI): Know Experienced

Handle Project Modification Requests Expert

Hardware Infrastructure (Competency) Experienced

HP/UX Operating Systems Experienced

Hypertext Markup Language (HTML) Experienced

Informix 4GL Programming Experienced

Infrastructure Software (Competency) Experienced

Internets Architecture: Knowledge Experienced

Internet based resources Expert

Knowledge Assets Expert

Knowledge Communities Expert

Knowledge Leverage (Competency) Expert

LAN/WAN Switches: Install/Configure Experienced

Lotus Notes Experienced

Macintosh Operating Systems: Use Experienced

Methodology Approach & Life Cycle (Competency) Expert

Methodology Work Products/Tools (Competency) Expert

Mission, Vision, and Strategy (Competency) Expert

Microsoft Windows Experienced

MS-DOS Operating System Experienced

MS Project Expert

MS Internet Explorer Expert

MS Excel Expert

MS Word Expert

MS PowerPoint Expert

MS Outlook Expert

Multi-media (Competency) Experienced

Network Expansion Using Repeaters: Design/Develop Experienced

Network Gateways: Install/Maintain Experienced

Network Routers: Install/Maintain Experienced

Network/Communication Infrastructure (Competency) Experienced

Office Administration (Competency) Expert

Online Services Experienced

Oracle Databases Experienced

Organizational Change (Competency) Expert

Organizational Design Experienced

Organizational Transformation Experienced

Paradox DBMS: Install/Administer Experienced

Pascal Programming Experienced

Product Knowledge (Competency) Experienced

Project Control/Administration (Competency) Expert

Project Estimating Expert

Project Execution Expert

Project Management: Scope Expert

Project Monitoring and Control Expert

Project Planning & Organization (Competency) Expert

Project Risks & Contingency Plans Experienced

Proposal Development (Competency) Experienced

Release Management (Competency) Experienced

Resource Management (Competency) Experienced

Risk Management (Competency) Experienced

Staff Management/Administration (Competency) Expert

TCP/IP Applications Kits: Install/Configure Experienced

Technical Infrastructure Architecture (Competency) Experienced

Teleconferencing SW Product: Use Experienced

UNIX Operating System: Use Experienced

Using Intranets Experienced

VMS Operating Systems: Use Experienced

Voice Communications Products: Use Experienced

Windows 95/98/XP OS Experienced

Windows NT Operating Systems Experienced

CV Andrea Baldini (PMP) - ENG 01-2017

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