Ministero della Giustizia

Dipartimento della Organizzazione Giudiziaria, del Personale e dei Servizi

Direzione Generale di Statistica e Analisi Organizzativa

CIVIL MEDIATION

LEGISLATIVE DECREE 28/2010

STATISTICS FOR THE PERIOD

JANUARY 1ST – DECEMBER 31ST 2017

Statistical projectionStatistical projection

Incoming mediations

2011 2012 2013 2014 2015 2016 2017

60.810

154.879

41.604

179.587 196.247 183.977

166.989

115.423 104.208

86.011 96.274

0

50.000

100.000

150.000

200.000

250.000

300.000295.010 300.455

269.988263.263

Responding firms in 4th quarter 2016 463 / 615

March 2011 – December 2017

In the comparison between years, is has to be taken into account that:

• From 13 December 2012 to 30 September 2013 the compulsory attempt at

conciliation was suspended;

• In 2012 there were approximately 45.000 mediations (an average of 11.165

per quarter) for damages from circulation of vehicles and boats, this subject

matter is no longer mandatory as of September 20, 2013 2

48.954 51.905 46.012 28.672

40.400

16.869 15.630 31.766

25.218 23.660

0

50.000

100.000

150.000

200.000

250.000

300.000

Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017

64.06067.53577.778

53.890

Variation (w/o outlier)

4th quarter 2017 v/s 4th quarter 2016

-17%

TIME SERIESLAST 5 QUARTERS

Incoming mediations for one mediation firm, statistical «outlier»

Incoming mediations

65.823

Data by subject matter

2017

3

January 1st – December 31st 2017

INITIAL PENDING INCOMING RESOLVED FINAL PENDING

Condominium 9.521 21.273 19.718 11.076

Property 13.622 24.790 22.890 15.522

Partition 5.251 8.822 8.071 6.001

Wills and inheritance 4.268 7.807 7.154 4.921

Family covenants and agreements 131 124 103 152

Lease 7.986 19.373 18.274 9.085

Loans 1.039 2.250 2.139 1.150

Business rents 1.230 1.591 1.260 1.561

Medical malpractice damages 4.914 8.967 9.024 4.857

Libel 603 1.166 1.099 670

Insurance contracts 4.307 10.040 9.465 4.881

Bank contracts 15.220 30.888 29.506 16.602

Financial contracts 2.589 5.922 5.610 2.901

Other proceedings (non mandatory mediations) 14.818 23.978 21.143 17.652

Total 85.499 166.989 155.457 97.031

Insurance contracts «outlier» 14.327 96.274 83.336 27.265

Incoming mediations by subject

4

0,1%

0,7%

1,0%

1,3%

3,5%

4,7%

5,3%

5,4%

6,0%

11,6%

12,7%

14,4%

14,8%

18,5%

Family covenants and agreements

Libel

Business rents

Loans

Financial contracts

Wills and inheritance

Partition

Medical malpractice damages

Insurance contracts

Lease

Condominium

Other proceedings (non mandatory mediations)

Property

Bank contracts

0,1%

0,8%

1,0%

1,3%

3,4%

4,5%

5,1%

6,2%

6,7%

11,6%

12,2%

12,3%

14,4%

20,5%

Family covenants and agreements

Libel

Business rents

Loans

Financial contracts

Wills and inheritance

Partition

Insurance contracts

Medical malpractice damages

Lease

Condominium

Other proceedings (non mandatory mediations)

Property

Bank contracts

Year 2016

2017

Success rate

% of participationSuccess rate

(when parties go further than the first

information meeting)

5

Participation48,2%No

participation48,4%

Abandoned by claimant before start

3,4%

43,0%

57,0%

(*) Excluding mediations in which parties participated only in the first

information meeting

Agreement reached

Agreement not reached

2017

03/2011 –

12/2012 2013 2014 2015 2016 2017

Participation

27,0% 32,4% 40,5% 44,9% 46,9% 48,2%

(*) Success rate

43,9% 42,4% 47,0% 43,5% 43,6% 43,0%

Trend of success rates

Success rate (%)

6

22,4%21,2% 20,9%

23,0%22,2%

23,8%

22,3%23,3% 23,5%

26,3%

23,7%

26,5% 26,30%25,50%

41,8%

43,7%42,7% 43,1%43,2% 43,5% 43,2% 42,9% 42,7%

43,6%

42,2% 42,4%43%

44,50%

Q32014

Q42014

Q12015

Q22015

Q32015

Q42015

Q12016

Q22016

Q32016

Q42016

Q12017

Q22017

Q32017

Q42017

Success rate trend

when parties go

further than the first

information meeting

Categories of mediation – resolved cases

7

700

4.965

489

7.699

18.06219.128

20.835

0

5.000

10.000

15.000

20.000

25.000

2011 2012 2013 2014 2015 2016 2017

Judicial referral mediation

2011 2012 2013 2014 2015 2016 2017

Judicial referral 700 1,7% 4.965 3,3% 489 2,0% 7.699 5,6% 18.062 9,7% 19.128 11,0% 20.835 13,4%

Mandatory mediation

(2011-2012)

Mandatory Mediation

with easy opt-out at the

initial meeting

(from end 2013)

31.288 77,9% 129.531 84,9% 13.802 57,5% 131.360 83,8% 151.469 81,6% 138.127 79,6% 118.963 76,5%

Provided by contract /

agreement200 0,5% 458 0,3% 359 1,5% 1.332 0,6% 823 0,4% 935 0,5% 761 0,5%

Voluntary 7.973 19,9% 17.677 11,6% 9.369 39,0% 15.926 10,0% 15.392 8,3% 15.284 8,8% 14.898 9,6%

Geography of mediations

Islands

12%

North-east

16%

South

27%

Central

21%

North-west

24%

8

REGIONS %

LOMBARDY 13,7%

CAMPANIA 11,8%

LAZIO 10,0%

SICILY 8,8%

TUSCANY 7,4%

PUGLIA 7,3%

EMILIA-ROMAGNA 6,9%

PIEDMONT 6,6%

VENETO 6,0%

CALABRIA 4,2%

LIGURIA 3,2%

SARDINIA 2,9%

ABRUZZO 2,8%

MARCHE 2,0%

UMBRIA 2,0%

FRIULI-VENEZIA GIULIA 1,7%

TRENTINO-ALTO ADIGE 1,2%

BASILICATA 0,9%

MOLISE 0,6%

VALLE D'AOSTA 0,3%

Analysis made with a sample of resolved cases

2017

Rate of Counterparty Participation in a Mediation

Process

9

41,0%

41,8%

42,7% 43,7%

44,9% 45,2%44,5% 44,9%

46,0%46,8% 47,2%

48,2% 48,4%49,0%

46,5%

49,3%

Q12014

Q22014

Q32014

Q42014

Q12015

Q22015

Q32015

Q42015

Q12016

Q22016

Q3 2016

Q4 2016

Q1 2017

Q2 2017

Q3 2017

Q4 2017

Participation by subject

10

Subject% of

participation

Wills and inheritance65,4%

Family covenants and agreements 61,2%

Partition 58,8%

Property 55,9%

Condominium 54,1%

Business rents 53,8%

Lease 52,9%

Bank contracts 46,1%

Loans 45,2%

Other proceedings (non mandatory mediations) 44,2%

Medical malpractice damages 42,0%

Libel 39,7%

Financial contracts 38,1%

Insurance contracts 14,4% 14,4%

38,1%

39,7%

42,0%

44,2%

45,2%

46,1%

52,9%

53,8%

54,1%

55,9%

58,8%

61,2%

65,4%

Ranking of participation

2017

Success rate analysis by subject

11

Agreement reached Agreement not reached

6%

10%

11%

14%

18%

27%

27%

28%

30%

31%

33%

34%

38%

46%

94%

90%

89%

86%

82%

73%

73%

72%

70%

69%

67%

66%

62%

54%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Bank contracts

Financial contracts

Medical malpractice damages

Insurance contracts

Libel

Condominium

Business rents

Wills and inheritance

Lease

Partition

Loans

Other proceedings (non mandatory mediations)

Property

Family covenants and agreements

[44%]*

[69%]*

[22%]*

[50%]*

[38%]*

[17%]*

[27%]*

[50%]*

[43%]*

[45%]*

[52%]*

[55%]*

[30%]*

[38%]*

* Outcome of the procedures when parties agree on meeting

2017

12

Sample Survey

Type of mediation organization

Number of organizations

as of 31.12.2017

ResolvedSuccess rate including cases

where the other party did not participate in the process

Success rate including only cases in which both parties

participated in meetings following the first information one

CHAMBERS OF COMMERCE 84 16.175 23,8% 46,4%

PRIVATE ORGANIZATIONS 383 82.567 27,4% 48,2%

BAR ASSOCIATIONS 101 55.291 22,7% 36,2%

OTHER PROFESSIONAL ASSOCIATIONS 47 1.424 34,2% 54,3%

Totale complessivo 615 155.457 25,1% 43,0%

Success rate by type of mediation body

2017

Success rate of Mediation by Type of Referral

%

resolved

cases

77,0 %

1,1%

9,6%

13

Agreement reached Agreement not reached* Outcome of the procedures when parties agree on meeting

2017

12,2%

36%

24%

14%

22%

64%

76%

86%

78%

0% 20% 40% 60% 80% 100%

Voluntary

Mandatory mediation

Referral formandatory matters

Referral fornon-mandatory matters

Valore mediano della lite € 10.000

14

€ 65.000

€ 50.000

€ 50.000

€ 50.000

€ 40.000

€ 26.000

€ 17.500

€ 12.810

€ 10.000

€ 10.000

€ 8.886

€ 7.500

€ 7.000

€ 5.000

€ 0 € 20.000 € 40.000 € 60.000

Partition

Wills and inheritance

Medical malpractice damages

Libel

Bank contracts

Business rents

Financial contracts

Other proceedings (non mandatorymediations)

Property

Family covenants and agreements

Insurance contracts

Lease

Loans

Condominium

2017

Median value € 17.000

ALL MEDIATIONS

Average value € 110.368

Values indicated for each

subject are median values.

Economic value of mediation disputes

Success rate by value range

15

Agreement reached Agreement not reached

* Outcome of the procedures when parties agree on meeting

2017

22%

34%

31%

26%

22%

16%

13%

12%

15%

78%

66%

69%

74%

78%

84%

87%

88%

85%

0% 20% 40% 60% 80% 100%

0-1.000

1.001-5.000

5.001-10.000

10.001-25.000

25.001-50.000

50.001-250.000

250.001-500.000

500.001-2.500.000

oltre 2.500.001 [36%]*

[30%]*

[30%]*

[35%]*

[40%]*

[45%]*

[50%]*

[54%]*

[42%]*

16

% of claimants to whom legal aid was granted

% of defendants to whom legal aid was granted

1,0% 1,1%

Type of mediation

organization

% of claimants to whom legal aid was

granted

% of defendants to whom legal aid was

granted

Other professional associations 0,1% 0,8%

Chambers of Commerce 1,6% 0,4%

Bar associations 1,1% 1,1%

Private organizations 0,9% 1,3%

Categories of

mediation % of claimants to whom

legal aid was granted% of defendants to whom

legal aid was granted

Judicial referral 1,2% 1,5%

Mandatory mediation 1,0% 1,1%

Voluntary 1,3% 1,2%

2013 – 2017

Legal Aid

Lawyer’s assistance in voluntary mediation

Total claimants Total defendants

From September 21st 2013 the assistance of parties by lawyers is

mandatory for all mandatory mediations

17

77%

23%

85%

15%

Assisted by lawyer

NOT assisted by lawyer

Year

2016

60% Assisted by lawyer

40% NOT assisted by lawyer

Year

2016

83% Assisted by lawyer

17% NOT assisted by lawyer

2017

Days in mediation

902103days

(Cases when an agreement is reached)

18

2014

83days

2015

2017

115gg

2016

129gg

Document available at https://webstat.giustizia.it

Ministero della Giustizia

Direzione Generale di Statistica

e Analisi Organizzativa