www.buytourismonline.com

18-19Novembre201018-19Novembre2010 Firenze

Stazione Leopolda

Si ringrazia / Thanks to

Sponsor

Segreteria organizzativa / Secretariat

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. Buy Tourism

Online - 18_19 novem

bre 2010B

uscita di sicurezzauscita di sicurezza

uscita di sicurezza

uscita disicurezza

lavello

lavello

proiezione cappaaspirazione

piano lavoro

lavastovigliem

acchina ghiaccio

tavolo armadiato

cloakroom

gobos per segnaletica

visitatoriespositori

stampa

podio1200

400

2400

800

1200

uscita disicurezza

109,45

300

80

Main hall

Coffee station

Lunch zone

Market place

Registration area

Cloakroom

Main Entrance

Exhibition area

Training rooms

Speakers/Press rooms

Media & Interview area

Market Place

WoTif.coM MP1 www.wotif.com

iTaliarESErvaTion MP2 www.italiareservation.it

iniTalia MP3 www.initalia.it

DiMorE D’Epoca MP4 www.dimoredepoca.it

prograMMa iTalia T.o. MP5www.pritalia.it

orbiTz WorlDWiDE MP6 www.orbitz.com

ToScaniTy MP7 www.toscanity.com

EcoWorlDHoTEl MP8 www.ecoworldhotel.com

HoMEliDayS MP9 www.homelidays.it

aTrapalo MP10 www.atrapalo.com

culTuzz MP11 www.cultuzz.com

bEDanDbrEakfaSTMania.coM MP12 www.bedandbreakfastmania.com

TuScanypaSS/SaiMicaDovE MP13 www.tuscanypass.com

albErgHiETuriSMo MP14 www.alberghieturismo.it

Sviluppo TuriSMo iTalia MP15 www.sviluppoturismoitalia.it

HoTElgo MP16 www.hotelgo.it

MarTial arTS HoTElS MP17 www.martialartshotels.it

rooM TraDE MP18www.room-trade.com

ExpEDia/vEnErE MP19 www.expedia.com

HoTuSa MP20www.hotusa.com

HoTEl.info MP21www.hotel.info

DiScovErToScanaToDay MP22 www.discovertoscanatoday.com

WHoTElS.iT MP23 www.whotels.it

DivErSaMEnTEagibilE MP24 www.diversamenteagibile.it

proMo firEnzE - HEliaToraS TravEl MP25www.heliatorastravel.gr

proMo firEnzE - SonnEnklar.Tv MP26 www.sonnenklar.tv

proMo firEnzE - kunEnE viaggi MP27 www.kuneneviaggi.com

proMo firEnzE - nEapoliS group T.o. MP28 www.neapolisgroup.it

proMo firEnzE - Scoop TravEl MP29 www.scooptravel.it

bEnESSErEviaggi MP30 www.benessereviaggi.it

viaggiTu MP31 www.viaggitu.com

WorlDaMErica MP32 www.worldamerica.com

bEDanDbrEakfaST.Eu MP33 www.bedandbreakfast.eu

HoTElyo MP34 www.hotelyo.it

iTalyiTalia MP35 www.italyitalia.com

vacanzE cEnTro bEnESSErE MP36 www.vacanzecentrobenessere.it

PromofirenzeHeliatoras Travel

PromofirenzeSonnenklar.tv

PromofirenzeKunene viaggi

PromofirenzeNeapolis Group T.O.

Benessereviaggi

PromofirenzeScoop Travel

Viaggitu

WorldAmerica

MA

IN H

ALL

MA

IN EN

TRA

NC

E

Bedandbreakfast.eu

Hotelyo

Wotif.com

Italiareservation

InItalia

Dimore d’Epoca

Programma ItaliaT.O.

Orbitz worldwide

Toscanity

EcoWorldHotel

Homelidays

Atrapalo

MP1

MP2

MP3

MP4

MP5

MP6

MP7

MP8

MP9

MP10

MP25

MP26

MP27

MP28

MP29

MP30

MP31

MP32

MP33

MP34

ItalyItalia

Vacanze Centro Benessere

Cultuzz

BedandBreakfastMania

MP11

MP12

MP35

MP36

TuscanyPass/Saimicadove

Alberghieturismo

Sviluppo Turismo Italia

Hotelgo

Martial Arts Hotels

Room Trade

Expedia/Venere

Hotusa

Hotel.info

Discover Toscana Today

MP13

MP14

MP15

MP16

MP17

MP18

MP19

MP20

MP21

MP22

Whotels.it

Diversamente Agibile

MP23

MP24

Market Place

18 Novembre 2010

9.00 – 9.30 Apertura lavori e saluto ai partecipanti Cristina Scaletti - ASSeSSore Al turiSmo regione toSCAnA

9.30 – 10.30 Apertura e mobilità nella società del nuovo millennio. Viaggio in un decennio di cambiamenti.relatore monica Fabris - gPF®

10.30 – 10.45 Speaker per un giorno (1)

10.45 – 12.45 revenue management 3.0Moderatore Patrick landman - XotelSrelatori Alberto ravenna - teAmWorK Brendan may - iDeAS rex Demanser - KemPinSKi Shawn Jereb - orient eXPreSS Shayne Paddock - ZDireCt

12.45 – 13.00 Speaker per un giorno (2)

PauSa PRanzo

14.00 – 15.00 Strategie social per l’ospitalitàrelatore Josiah mackenzie - hotel mArKeting StrAtegieS A seguire marco montemagno intervisterà Josiah mackenzie

15.00-15.15 Speaker per un giorno (3)

DAY ONE (Main Hall)

18

15.15 – 16.30 il turismo si sposta sulla telefonia mobileModeratore mirko lalli - FonDAZione SiStemA toSCAnArelatori Des o’mahoney - BooKASSiSt Fabrizio Pappalardo - CiSCo massimiliano Ventimiglia - h-Art Fiamma Petrovich - CommStrAtegy 16.30-18.00 Da siti di recensione a social network: come farsi una ‘reputazione’ onlineModeratore giancarlo Carniani - Bto eDuCAtionAlrelatori roberto Frua - triPADViSor giulia eremita - triVAgo georg Ziegler - holiDAyCheCK michele Aggiato - ZooVer ronald Friedlander - reVieWPro

18.00-18.30 cerimonie di premiazione triPADViSor ChoiCe AWArDS AgenZiA Per il turiSmo Di FirenZe: “FirenZe, terrAZZA Con ViStA - A rooF With A VieW”

“WebToscanacocktail” Sponsor: Apt-Agenzia per il turismo di Firenze & FCB-Firenze Convention Bureau

18th November 2010

9.00 – 9.30 Welcome and opening Speech Cristina Scaletti - DePuty mAJor in touriSm regionAl goVernAment oF tuSCAny

9.30 – 10.30 openness and Travels in the Third-Millennium Society: Ten years of changesSpeaker monica Fabris - gPF®

10.30 – 10.45 Speaker of a day (1)

10.45 – 12.45 revenue Management 3.0Moderator Patrick landman - XotelSSpeakers Alberto ravenna - teAmWorK Brendan may - iDeAS rex Demanser - KemPinSKi Shawn Jereb - orient eXPreSS Shayne Paddock - ZDireCt

12.45 – 13.00 Speaker of a day (2)

LunCH BREaK

14.00 – 15.00 Social and blog Strategies for Hotelsrelatore Josiah mackenzie - hotel mArKeting StrAtegieS Following the presentation marco montemagno will interview Josiah mackenzie

15.00-15.15 Speaker of a day (3)

DAY ONE (Main Hall)

18

15.15 – 16.30 Mobile better TourismModerator mirko lalli - FonDAZione SiStemA toSCAnASpeakers Des o’mahoney - BooKASSiSt Fabrizio Pappalardo - CiSCo massimiliano Ventimiglia - h-Art Fiamma Petrovich - CommStrAtegy

16.30-18.00 building a reputation strategy. reviews sites are going socialModerator giancarlo Carniani - Bto eDuCAtionAlSpeakers roberto Frua - triPADViSor giulia eremita - triVAgo georg Ziegler - holiDAyCheCK michele Aggiato - ZooVer ronald Friedlander - reVieWPro

18.00-18.30 awards ceremony triPADViSor ChoiCe AWArDS AgenZiA Per il turiSmo Di FirenZe: “FirenZe, terrAZZA Con ViStA - A rooF With A VieW”

“WebToscana cocktail” Sponsor: Apt-Agenzia per il turismo di Firenze & FCB-Firenze Convention Bureau

19 Novembre 2010

9,00-9,15 Speaker per un giorno (4)

9.15 – 10.30 etourism revolutionsrelatore Dimitrios Buhalis a seguire Rodolfo Baggio intervisterà Dimitrios Buhalis

10.30 – 10.45 Speaker per un giorno (5)

10.45 – 11.45 Dopo il viaggio low cost il viaggio ‘no cost’ ? Presentazione ricerca - Wtm magazinerelatori giovanna manzi - BeSt WeStern itAliA gianluca Arnesano - FroZenFrogS 11.45 – 13.00 motori di ricerca e viaggi: fine della ricerca imparziale?Moderatore Sergio Annaratone - eASyComrelatori marco Baldan - noZio robert Julian Smith - eVolS roberto Brenner - google michael Simon - hrS lido loveri - Venere

PauSa PRanzo

14.00 – 14.15 Speaker per un giorno (6)

DAY twO (Main Hall)

14.15-15.30 il cecchino miope Moderatore roberta milano - Bto eDuCAtionAlrelatori Andrea ruggeri - ghnet turiSmo Claudio Velardi - reti Paolo iabichino - ogilVy

15.30 – 16.15 Siamo Agenti di Viaggio: usiamo internetModeratore Paolo mezzina - trAVelPeoPlerelatori Francesco granese - ASSotrAVel nuccia Faccenda - iSAlei luigi Porro - eDreAmS mikaela Bandini - ViAggi Di ArChitetturA

16.15-17.30 nuovi orizzonti social per il turismo: oltre la ricerca on linerelatori gianluca Diegoli - [mini]mArKeting Claudio Vaccaro - SoCiAlWAre Jerome touze - WAyn Francesca mortari - youtuBe

17.30 Conclusioni e saluti Vasco galgani - PreSiDente CAmerA Di CommerCio FirenZe

19

19th November 2010

9,00-9,15 Speaker of a day (4)

9.15 – 10.30 eTourism revolutionsSpeaker Dimitrios Buhalis Following the presentation Rodolfo Baggio will interview Dimitrios Buhalis

10.30 – 10.45 Speaker of a day (5)

10.45 – 11.45 after low-cost Travelling, “no-cost” Travelling? Search by Wtm magazineSpeakers giovanna manzi - BeSt WeStern itAliA gianluca Arnesano - FroZenFrogS 11.45 – 13.00 Search Engines are going travel: End of the fair search? Moderator Sergio Annaratone - eASyComSpeakers marco Baldan - noZio robert Julian Smith - eVolS roberto Brenner - google michael Simon - hrS lido loveri - Venere

LunCH BREaK

14.00 – 14.15 Speaker of a day (6)

DAY twO (Main Hall)

14.15-15.30 The Myopic Sniper Moderator roberta milano - Bto eDuCAtionAlSpeakers Andrea ruggeri - ghnet turiSmo Claudio Velardi - reti Paolo iabichino - ogilVy

15.30 – 16.15 We are Travel agents: We use the internetModerator Paolo mezzina - trAVelPeoPleSpeakers Francesco granese - ASSotrAVel nuccia Faccenda - iSAlei luigi Porro - eDreAmS mikaela Bandini - ViAggi Di ArChitetturA

16.15-17.30 Driving Travel business: Social or Search?Speakers gianluca Diegoli - [mini]mArKeting Claudio Vaccaro - SoCiAlWAre Jerome touze - WAyn Francesca mortari - youtuBe

17.30 conclusions and greetings Vasco galgani - PreSiDent oF ChAmBer oF CommerCe oF FlorenCe

19

18 Novembre 2010

REVENUE ROOM

9.40-10.30 La videoesperienza nella comunicazione social: modelli che cambiano, opportunità che nasconoSponsor CISCO

10.40-11.40 Innovare per competere: Mobile web 2.0 e turismo in toscanaSponsor BASIS INFORMAtION tECHNOLOGY

14.10-15.00 Le 3 F di FISHEYESSponsor FISHEYES

15.10-16.00 Uomini e tecnologie: il PMS come unico strumento per fare RevenueSponsor GEStIONE ALBERGO

WEB ROOM

9.40 - 10.30 Hotel web 2.0 Marketing Strategy Sponsor QNt HOSPItALItY (I)

10.40-11.40 BenchmarkingSponsor FONDAZIONE SIStEMA tOSCANA, GHNet, BtO EDUCAtIONAL

11.50-12.50 il viaggiatore che disintermedia: chi è e quali sono i nuovi strumenti per raggiungerloSponsor NOZIO

14.10-15.00 Misurare i risultati - Google Analytics e analisi dei trend [Basic training] Sponsor GOOGLE (I)

15.10-16.00 Gli Eventi Culturali come leva per promuovere la toscana Sponsor SAIMICADOVE.it tUSCANYPASS.com

DAY ONE (Salette formazione)

18

DISTRIBUTION ROOM

9.40-10.30 Costruire e gestire un rapporto con il cliente via e-mail marketingSponsor CONtACt LAB

10.40-11.40 Differenziarsi per migliorare le proprie vendite! Sponsor EXPEDIA (I)

11.50-12.50 Destination ManagementSponsor EXPEDIA (II)

14.10-15.00 Come raggiungere una clientela mondiale attraverso la diversificazione delle vendite onlineSponsor ORBItZ

15.10-16.00 XSEOSponsor XENIA LAB

SOCIAL NETWORK ROOM

9.40-10.30 L’ottimizzazione nella distribuzione elettronica per i piccoli alberghi Sponsor tRAVELCLICK

10.40-11.40 Social Media for Business Sponsor AUGMENDY

11.50-12.50 Un turismo in 3D Sponsor ZOES.it

14.10 - 15.00 Promozione integrata tra click e touch! Un nuovo canale ufficiale su touch Screen Full-HD a 16:9Sponsor CONNECtIS wEB

15.10-16.00 Iperbooking, il booking engine & channel manager innovativo per l’hotelSponsor IPERBOOKING/IPER.NEt

18th November 2010

REVENUE ROOM

9.40 - 10.30 am Video experience in the social communication: models that change, opportunities that arise Sponsor CISCO

10.40 - 11.40 am Innovating to compete: Mobile web 2.0 and tourism in tuscanySponsor BASIS INFORMAtION tECHNOLOGY

2.10 - 3.00 pm the 3 F of FISHEYESSponsor FISHEYES

3.10 - 4.00 pm Men and technologies: PMS as the only way to make Revenue Sponsor GEStIONE ALBERGO

WEB ROOM

9.40 - 10.30 am Hotel web 2.0 Marketing StrategySponsor QNt HOSPItALItY (I)

10.40 - 11.40 am BenchmarkingSponsor FONDAZIONE SIStEMA tOSCANA, GHNet, BtO EDUCAtIONAL

11.50 - 12.50 am traveler who disintermediates: who is and which are the new tools to reach him?Sponsor NOZIO

2.10 - 3.00 pm Measuring the results - Google Analytics and trend analysis [Basic training]Sponsor GOOGLE (I)

3.10 - 4.00 pm Cultural Events to use to promote tuscanySponsor SAIMICADOVE.it tUSCANYPASS.com

DAY ONE (training Rooms)

18

DISTRIBUTION ROOM

9.40 - 10.30 am Create and mantain a relationship with the customer via e-mail marketing Sponsor CONtACt LAB

10.40 - 11.40 am Be different to improve your sales!Sponsor EXPEDIA (I)

11.50 - 12.50 am Destination ManagementSponsor EXPEDIA (II)

2.10 - 3.00 pm How to reach a worldwide customer through online sales diversification Sponsor ORBItZ

3.10 - 4.00 pm XSEOSponsor XENIA LAB

SOCIAL NETWORK ROOM

9.40 - 10.30 am the optimization in the electronic distribution for small hotels Sponsor tRAVELCLICK

10.40 - 11.40 am Social Media for Business Sponsor AUGMENDY

11.50 - 12.50 am tourism in 3DSponsor ZOES.it

2.10 - 3.00 pm Integrated promotion between click and touch! A new official channel on touch Screen Full HD 16:9Sponsor CONNECtIS wEB

3.10 - 4.00 pm Iperbooking, the innovative booking engine & channel manager for hotelsSponsor IPERBOOKING/IPER.NEt

19 Novembre 2010

REVENUE ROOM

9.10-10.00 Integrazione & Distribuzione nel Revenue On-Line nel 2010Sponsor FAStBOOKING

10.10-11.00 Revenue Management nell’era di Internet Sponsor GECO Consulenze

11.10-12.00 Disintermediare intermediando: tecnologie, attività e ...Sponsor BLAStNESS

12.10-13.00 Scenari di integrazione tra PMS e canali di distribuzione elettronica tra protezionismo e libertà di scelta Sponsor SERENISSIMA INFORMAtICA

14.10-15.00 Il Revenue in praticaSponsor PARItY RAtE

15.10 - 16.00 10 regole d’oro per incrementare la ventita con le OLtASponsor LASt MINUtE

WEB ROOM

9.10-10.00 Organizzazione, Realizzazione e Utilizzo di un Servizio Fotografico nell’Hotellerie Sponsor HOtEL PHOtOGRAPHY

10.10-11.00 Il booking online di FreshCreator Sponsor FRESHCREAtOR

11.10-12.00 Unconventional meetings Sponsor FIRENZE CONVENtION BUREAU

12.10-13.00 Hotel Brand ReputationSponsor QNt HOSPItALItY (II)

14.10-15.00 Aumentare il traffico o migliorare la conversione? Sponsor BABOtEL

15.00-16.00 Google Adwords - Funzionalità avanzate di utilizzo di Google Adwords. [Advanced training] Sponsor GOOGLE (II)

DAY twO (Salette formazione)

19

DISTRIBUTION ROOM

10.10-11.00 Revenue Management o Dynamic Pricing? Sponsor HOtELSOLUtIONS

11.10-12.00 Creare una relazione stabileSponsor EVOLS

12.10-13.00 3rd party distribution versus direct!Sponsor BOOKASSISt

14.10-15.00 Costruire offerte ad alta definizione. Sponsor SEStANtE

15.10 - 16.00 …e venerdì pesce! Percorso & confronto per orientarsi nell’era del travel 3.0Sponsor ACCURAtE

SOCIAL NETWORK ROOM

9.10-10.00 Best western e il web - Strategia di una catena di albergatori Sponsor BESt wEStERN ItALIA

10.10-11.00 A Pratical Guide: How to Drive Revenue Growth Show by Proactively Managing Your On Line Reputation Sponsor reviewPRO

11.10-12.00 Le applicazioni turistiche per iPad/iPhoneSponsor DAtAPORt (APPLE)

12.10-13.00 Flickr - the eye of the worldSponsor YAHOO!

14.10-15.00 Recensioni di hotel:veri fattori di successo per prenotazioni e soddisfazione dell’ospiteSponsor HOLIDAYCHECK

15.00-16.00 Reputazione online - Come monitorarla, influenzarla e sfruttarla per il proprio businessSponsor ZOOVER

19th November 2010

REVENUE ROOM

9.10 am - 10.00 am Integration & Distribution in the 2010 On-Line RevenueSponsor FAStBOOKING

10.10 am - 11.00 am Revenue Management in the Internet eraSponsor GECO CONSULENZE

11.10 am - 12.00 am How to intermediate by disintermediating: technologies, operations and ...Sponsor BLAStNESS

12.10 am - 1.00 pm Integration sceneries between Pms and electronic distribution channels between protectionism and freedom of choiceSponsor SERENISSIMA INFORMAtICA

2.10 pm - 3.00 pm the RevenueSponsor PARItY RAtE

3.10 pm - 4.00 pm 10 golden rules to boost sales with OLtA Sponsor LASt MINUtE

WEB ROOM

9.10 am - 10.00 am Organization, Implementation and Use of a Photo Shoot in the HotellerieSponsor HOtEL PHOtOGRAPHY

10.10 am - 11.00 am the FreshCreator booking online Sponsor FRESHCREAtOR

11.10 am - 12.00 am Unconventional meetingsSponsor FIRENZE CONVENtION BUREAU

12.10 am - 1.00 pm Hotel Brand ReputationSponsor QNt HOSPItALItY (II)

2.10 pm - 3.00 pm Increase traffic or improve the conversion?Sponsor BABOtEL

3.00 pm - 4.00 pm Google Adwords - Advanced Features of Google Adwords. [Advanced training]Sponsor GOOGLE (II)

DAY twO (training Rooms)

19

DISTRIBUTION ROOM

10.10 am - 11.00 am Revenue Management or Dynamic Pricing? Sponsor HOtELSOLUtIONS

11.10 am - 12.00 am Create a stable relationshipSponsor EVOLS

12.10 am - 1.00 pm 3rd party distribution versus direct! Sponsor BOOKASSISt

2.10 pm - 3.00 pm Create offers in high definition!Sponsor SEStANtE

3.10 pm - 4.00 pm ... fish on Friday! Path & comparison to find orientation in thetravel Era 3.0Sponsor ACCURAtE

SOCIAL NETWORK ROOM

9.10 am - 10.00 am Best western and the web: strategy of an hotel chainSponsor BESt wEStERN ItALIA

10.10 am - 11.00 am A Pratical Guide: How to Drive Revenue Growth Show by Proactively Managing Your On Line Reputation Sponsor reviewPRO

11.10 am - 12.00 am tourism applications for iPad/iPhone Sponsor DAtAPORt (APPLE)

12.10 am - 1.00 pm Flickr - the eye of the worldSponsor YAHOO!

2.10 pm - 3.00 pm Hotel Reviews: real success factors for reservations and guest satisfactionSponsor HOLIDAYCHECK

3.00 pm - 4.00 pm Online reputation. How to monitor, influence and exploit it for your businessSponsor ZOOVER

Espositori / Exhibitors

TravEl iTaly cHannEl a1 www.travelitalychannel.com

EvolS a2 www.evols.it

pariTy raTE a3 www.parityrate.com

TravElclick a4 www.travelclick.net

bookaSSiST a5www.bookassist.org/it

grancanaria a6 www.grancanaria.com

alfEra a7 www.alfera.it

iTaly booking HoTElS a8 www.italybookinghotels.it

nozio a9 www.nozio.com

accuraTE a10 www.hotelaccurate.com

HoTEl.info a11 www.hotel.info

conTacTlab a12 www.contactlab.it

caMEra Di coMMErcio Di firEnzE a13 www.fi.camcom.it

ToScana proMozionE a13 www.toscanapromozione.it

aDa a14 www.adatoscana.com

Skal a14 www.skaltoscana.com

HoliDaycHEck b1 www.holidaycheck.it

SiMplEDiSTribuTion by ErevMax b2 www.simpledistribution.com

xEnialab b3 www.xenialab.ch

frESHcrEaTor b4www.freshcreator.com

ipEr.nET b5 www.iper.net

orbiTzWorlDWiDE b6www.orbitz.com

SErEniSSiMainforMaTica b7www.serinf.it

blaSTnESS b8 www.blastness.com

SaiMicaDovE.iT b9TuScanypaSS.coM www.tuscanypass.com

faS iTalia b10 www.forniture-alberghiere.biz

ciSco c2 www.cisco.com/it

augMEnDy c3 www.augmendy.it

fiSHEyES c4 www.fisheyes.it

baSiS inforMaTion TEcHnology c5 www.basisgroup.com

QnT HoSpiTaliTy c6/c7 www.qnt.it

gEco c8 www.gecoconsulenzealberghiere.com

faSTbooking c9 www.fastbooking.net

SESTanTE c10 www.sestante.net

HoTElSoluTionS c11 www.hotelsolutions.it

connEcTiS c12 www.connectisweb.com

ExpEDia/vEnErE c13 www.expedia.com

gESTionEalbErgo c14 www.gestionealbergo.it

vEnEziaSi c15www.venezia.com

apT c16 www.firenzeturismo.it

firEnzE convEnTion burEau c16 www.conventionbureau.it

albErgHiETuriSMo.iT c17conSoDaTa www.alberghieturismo.it

Exhibition Area

Evols

Parity Rate

Travel Click

Travel ItalyChannel

Bookassist

Grancanaria

Alfera

Italy BookingHotels

Nozio

Accurate

Holidaycheck

Simple Distributionby ERevMax

XeniaLAB

Freshcreator

Iper.Net

Orbitzworldwide

SerenissimaInformatica

Blastness

Saimicadove.itTuscanyPass.com

Fas Italia

B1

B2

B3

B4

B5

B6

B7

B8

B9

B10

A1

A2

A3

A4

A5

A6

A7

A8

A9

A10

Hotel.Info

Contact Lab

A11

A12

Augmendy

Fisheyes

BasisInformationTechnology

QNTHOSPITALITY

QNTHOSPITALITY

Geco

Fastbooking

Sestante

HotelSolutions

Connectis

C3

C4

CiscoC2

C5

C6

C7

C8

C9

C10

C11

C12

Cam. Comm. FI/Toscana

Promozione

ADA/Skal

A13

A14

Expedia/Venere

GestioneAlbergo

C13

C14

VeneziaSi

APT/Firenze

Convention Bureau

Alberghieturismo.it/ConsoData

C15

C16

C17

ENIT – AGENZIA NAZIONALE DEL TURISMO

Con il patrocinio di / Under the sponsorship of

Con il contributo statale L. 135/01 Art. 5 c.5