Digital Renaissance

Alfresco UK Government Day – December 2015

I’m @johnnewton, Founder and CTO

It all started 25 years ago…History

Documentum Team – March 1991

Everyone is talking about DigitalDigital

This is a Board Level Discussion

Gartner’s Nexus is creating the Digital Enterprise

Digital

Gartner NexusPWC 6th Annual Digital IQ Survey, 2014

DigitalBusiness

Cloud Social

Big Data

Mobile

Mobile Access

Customer- and

Location- centric

services

Smart and Predictive

Data

Paper-less Processing

New Digital BankingDigital

New Digital HealthcareDigital

New Digital GovernmentDigital

Responsiveness to CitizensOpenness and TransparencySupport of Commerce

Shared Services

Digital Government as Open GovernmentOpen Government Directive –

“My Administration is committed to creating an unprecedented level of openness in government. We will work together to ensure the public trust and establish a system of transparency, public participation, and collaboration. Openness will strengthen our democracy and promote efficiency and effectiveness in government.”

PresidentBarack Obama,Jan 21, 2009

Digital Government and Open APIs“Data is the 21st century’s new raw material. Its value is in holding governments to account; in driving choice and improvements in public services; and in inspiring innovation and enterprise that spurs social and economic growth.” – Francis Maude

NASA’s Open Approach to Digital Government

“No one is an expert in Open Government. We are taking an experimental and scientific approach to Open Government. It will transform NASA into a more transparent, participatory, and collaborative Agency and ease our transition into a 21st century space program.”

What did NASA do right?PolicyDigital TechnologyOpen SourceCultureAchievable GoalsIntegrateLeadershipConstant Improvement

That sounds positively heavenly!

Credit: Boticelli

Digital in Government• Digital Capture of Images• Digital Policies and

Procedures• Simple Records Management• Digital Courts• Digital Task Tracking• Secure Inter-departmental

Collaboration• Automated FOIA Requests• Citizen Portals• Body Cam and Non-

repudiation

Central & Local

Content & Process drives the Flow of Information through the Digital Enterprise

15

Digital

CUSTOMERENTERPRISE

Data information & insights

New digitally enhanced products

and services

PROCESS

COLLABORATION

CONTENT

CONTENT

New Ways of Working1New Expectations of Easy, Mobile, Collaborative

of world’s workforce will be mobile in 2015

37%Legacy ECM Systems Left Behind

Source: IDC

New Generation of Digital Natives

75%of the global workforce in 2020 will be MillennialsSource: BPW Foundation

TREND

Poor user adoption• Cumbersome• Non-intuitive• No B2B sharing• No remote access

Extended EnterpriseTREND2

Inter-Connected Web of 2-way information sharing

Legacy ECM Systems Left Behind

Business not bound by the Firewall

Architected at a time when users and content stayed behind the firewall

Resellers

Customers

Agencies

Contractors

Suppliers

Employees

On-Premises

Employees, Partners and Customers

ProcessContent

Digital Enterprise

The Digital Enterprise as an Open API

Citizen Info

Logistics Info

Support

Project Support

CUSTOMERSSUPPLIERS

APIAPI

Apps

Mobile

Syndicate

Submissions

Trends

Explosion in Digital Content3More Bigger, Rich and Deeper Content

Legacy ECM Systems Left Behind

More Context is Essential

Ill-equipped to handle new and traditional types of content and context

Source: IDC

Growth in digital content from 2010 to 2020

50X

Source: IDC

44%of time workers can’t find the info needed to do their jobs

?

TREND

A New Scale of InformationTrends

Enterprise Document Library

Loans & Policies

Claims & Case Processing

Transaction & Logistics Records

Research & Analysis

Real-time Video

Internet of Things

Medical & Personnel Records

Government Records & Archives

Discovery & Litigation

New IT Infrastructure4Technology Waves of Cloud and Virtualization Legacy ECM

Systems Left Behind

Flexible Deployment – OnPrem or in Cloud

Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration

Source: IDC Source: IDC

69%of enterprises use cloud computing

TREND

Where Content Lives

61%13%

22

And the rise of Open SourceOpen Source is like

Economy Class!You get nice

champagne in first class, but you still get

there at the same time!

Marten Mickos – Former CEO of MySQL and Eucalyptus

23

And Open Source Innovation

Mike Olson, Founder of Cloudera

No dominant platform-level software infrastructure has

emerged in the last ten years in closed-source,

proprietary form.

A Whole New “Computer” ArchitectureTrends

Big Monolithic Stacks are crumbling under the strain

IBM Oracle Microsoft SAP EMCCloud Social

Big DataMobil

e

Sowing dis-contentComplexity / CostOne size doesn’t fit allNot Future Proof

Trends

Portrait of Pope Julius IICredit: Rafael

IBM told me that their systems would be

infallible!

Accelerate user adoptionSIMPLE

SMART

OPEN

Drive digital transformation

Connect people, content, and processes to accelerate digital transformation

Content ProcessFreedom to innovate

Our Strategy Toward Digital Transformation

Configurable Smart Process Application Model Framework

Simple + SmartContent Services

Simple + SmartProcess Services

Flexible Deployment Model and True Hybrid

Catalog of Partner-drivenSmart Process Solutions

Alfresco Smart Process Apps

29

Strategy

CASEID

Case Model

Process

UX / UIConfigurable Standalone

Application Templates

Contract Management

…On-boarding App

... 3rd Party Partner Apps

Smart Process Containers Simplify Digital Process

Strategy

Categories

Inbox

AppComponen

t

Query

Content

Process

Lifecycle

View

Bus Entity

+ Metadata

Actions

Roles

Discussions

CASE

ID

Context

Team

PermissionsAnalytic

s

Flexible Activiti Processes with Flexible Deployment

Strategy

Firewall

Activiti Process Engines

Administrator User Apps

Activiti Process Engines

User Apps User Apps

Tenant Tenant

Index and Search ArchitectureStrategy

Full-Text Query

Metadata Query

Facets & Buckets

Security Filters

Results Processing

Credit: Ryan ToboraThinkBig, Teradatahttp://thinkbig.teradata.com/solrcloud-terminology/

Text Extraction

Metadata Injection & Path Processing

Shingles

ACL Processing

Results ProcessTerm-hit Highlighting

No Limits – Investing in Scale, Distribution and New IT

Strategy

33

Identity & Security

Distributed

On-Premise

Cloud

Data Control Architecture

Billions of Documents

Cloud Native

Micro Services & Shared Nothing

AWS

To change the data center equation Strategy

3-6 MonthsQuestionable ScaleLittle Redundancy

Lots of $$$

< 30 mins10x Faster

Elastic, Fault-TolerantOpen, Cost Effective

ECM ECM ECM

Search Search Search

FS FS FS

Hardware Hardware Hardware

Load Balancer

DR Plan

HSM HSM HSM

ECM ECM ECM

ELBAlfresco Alfresco Alfresco

Solr Solr Solr

S3EC2 EC2 EC2AZ1 AZ2 AZ3

Aurora

EBS

StrategyI spent the

last 6 days setting up that data center!

Credit: Michelangelo

Digital Smart Process App Architecture

36

Partner-driven Smart Process AppsConfigurable Application Model Framework

Productivity Services

No Limits Data Control Architecture

Loosely-coupled Digital Services – Smart + Simple

SearchContent Process IntegrationAnalytics Case

Strategy

Digital Exploration of Space

DON’T GET LEFT BEHIND

Thank You!@johnnewton

@Alfresco