Apo Idro Seminar-suzuki

Post on 02-Apr-2018

224 views 0 download

Transcript of Apo Idro Seminar-suzuki

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 1/17

1

July '10, IDRO Seminar 0

Best Practiceof 

Use-Warefor 

Improving Factory Operation

Mr. Hajime SUZUKI (Dr. Practice)

Professional Engineer authorized by J apanese Government

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

1

Guidelines* for 

Practical KAIZEN

*by Dr. Practice

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 2/17

 2

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

2

3. Practical Approach

4. Basics of Production Management

1) Effective Problem Finding

2) Effective Problem Solving 5. Integrated Activities

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

3

1) Critical Issue Oriented,not Tool oriented

2) Start from Pilot (Model) Area,not company-wide from the first

3) Practice Basics with Intensive Effortnot introducing sophisticated techniques/systems

3. Practical Approach

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 3/17

 3

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

4

(1) Process Analysis

(2) Stratification

(3) 3 Gen  ③find Fact (Genjitsu)

②by closely observing Actual thing (Genbutsu)  ①at Site (Genba)

(4) 3 Mu  ①Muda (waste)  ②Mura (un-even: low and high in defect, etc.)  ③Muri (un-natural, such as stacking too high, etc.)

4. Basics

1) Effective Problem Finding

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

5

In addition to the above

S (Safety) and

M (Morale) should be examined.

Production (capacity)

Material

Product

Machine

Delivery

Supply

Process

Quality (check and control)

Cost (waste of material & man, etc.)  

Delivery  (waiting time, etc.)

Order 

Planning,Scheduling

(1) Process Analysis

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 4/17

 4

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

6

1) Pareto diagram

2) Cause & effect diagram

3) Histogram

4) Check sheet

5) Scatter diagram

6) Stratification

7) Control chart and Graph

Ordinary 7 QC Tools Practical “ 8 QC Tools”

(in the order of effective use)

1. Stratification

2. Check sheet

4. Histogram

5. Pareto diagram

6. Cause & effect d iagram

7. Scatter d iagram

3. Graphs

8. Control chart

(2) Stratification

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

7

Genba (at Site):

1. Manufacturing Ind.

Painting process, Assembly line, Inspection station,

Material stockyard, Production floor, Product warehouse,Maintenance store, etc.

  2. Non-Manufacturing Ind.

1) Restaurant: Guest dining room, Kitchen, etc.

2) Shop: Showroom, Sales floor, etc.

3) Transportation: Road, Station, Truck, Warehouse, etc.

'3 Gen'-1 (Genba, Genbutsu, Genjitsu)

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 5/17

 5

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

8

Genbutsu (Actual thing):1. Manufacturing Ind.

- Good Quality product,

- Rejected parts,

- Work instruct ion in Foreign language,

- Semi-product covered with dust, etc.

2. Non-Manufacturing Ind.  1) Restaurant: - Table wares,

- Foods,- Materials ,

- Cooking utensils , etc.

2) Shop: - Best selling goods (design/color combination),

- Showcase, etc.

'3 Gen'-2 (Genba, Genbutsu, Genjitsu)

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

9

Genji tsu (Fact):

- Semi-product covered with dust

Why with dust? - - staying 3 months

Why staying so long?

- - order was cancelled after producedWhy cancelled after produced?

- - this customer often gives uncertain order 

Why started production without confirming order 

- - followed general rule 'start as early as possible'

Why followed general rule?

- - there is no special rule for this kind of 

non-reliable customer 

'3 Gen'-3 (Genba, Genbutsu, Genjitsu)

Link: Pipe Plant

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 6/17

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

10

Muda : Waste

  1) Waste of material- Defective products,

- Start-up waste,

- Design waste,

- Dead stock,

- Long staying stock. etc.

  2) Waste of manpower - Idle time,

- Over time,- Reworking, etc.

  3) Waste of facili ty- Broken facility,

- Excess facility, etc.

'3Mu-1' (Muda, Mura, Muri)

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

11

Mura : Un-even 

Data:

  1) Daily production very high and very low

2) Defects very low and very highOperaton:

3) Driving very fast and very slow

4) Materials coming too much and too little

5) Machines stop frequently

etc.

'3Mu-2' (Muda, Mura, Muri)

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 7/17

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 8/17

8

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

14

If 4Ms are good (normal),

No defect will come out.

Good Methods

Good

Machines and

Conditions

 

Good Men

(Operators)

Good

MaterialsNo

Defect

(1) Best Conditions

Do your 

Best !

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

15

Delivery : Delivery in Time

Finished Product : No Long Staying/Dead stock

Production 

Material : No Long Staying/Dead stock

  :Well control led WIP Final process

・ ・

1st process

(2) Flow Production

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 9/17

 9

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

16

(3) Visual Control

① For Management “Visual Report”for managers to easily see important points by highlighting with red color, etc.

② For Shop-floor Control  “In-process (or in-line) Visual Control”for operators

to easily follow work standard 

 

③ For Shop-floor MotivationVisual Control posted on boards at shop-floor 

Link : Case Machine (Visual Control-1)

Link : Visual Control 2

Link : Visual Control 3

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

17

Plan,action Plan

2nd Target 

Plan,action Plan*1

1st Target 

(4) PDCA-2 (for Achieving Target)

 Action*2

Check

 Action=Helping to achieve target 

*2: and Appreciation

Plan=Target for improvement *1: and Preparation

Do=Improvement activitiesIn Do step, we have small  (p)(d)(c)(a)

Check=Progress of improvement 

Check

Do(a)  (c)

(p)  (d)

Do (a)  (c)

(p)  (d)

 Action

*2

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 10/17

10

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

18

PlanExisting level

(4) PDCA-1 (for Daily Operation)

Do=Daily operation

PlanBetter level

 Act ionDo

Check

Higher level

Plan=Existing system & method

Check=Result such as customer 

claim, reject, late delivery, etc.  

 Action=Improve system & method

 Act ion

 ActionDo

Check

 Action

Link : Case ISO Aplication.

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

19

Case Study 1

Best Practice 

after 

3-day Course

and

Small-scale Consultation

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 11/17

11

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

20

Best ParticipantIn Suzuki's 'Practical IE' Course

Large variety of cushions for outdoor furniture exported to

many European countries. 

Link: Case Co. B

Top Mgt of Co. B attended

Suzuki’s IE course, then

Suzuki v isited Co. B and

gave guidelines on how to

apply (Use-Ware).

She digested all what

Suzuki gave, then applied

them practically (developedher own Use-Ware).

The case is prepared separately.

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

21

Practical 5S

5S with Kaizendeveloped through

Suzuki’s 20 years experiences

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 12/17

12

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

22

In Japan,・ 5S has been practiced for many years as common sense as Seiri 

Seiton「整頓整理」 for Safety, Quality, Efficiency then Environment.

 ・ In 1986, 1st book on 5S was published, since then 5S rapidly

became popular.

 ・ In good companies, it has been continuously practiced and

keeping high level.

History of 5S

In many countries,

 ・ 5S was successful during the initial period, however after a

while, it easily become superficial, cosmetic and non-useful due

to wrong application. 

In Iran,

- How is the situation? 

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

23

Ordinary 5S

Good for initial stage,but needs some modification for Practical use.

Seiri(整理): Sort out necessary items and un-necessary items, thendiscard un-necessary items.

Seiton(整頓): Arrange necessary items in good order so that theycan be easily picked up for use.

Seiketsu(清潔): Maintain high standard of Seiri, Seiton, Seiso andworkplace organization at all times.

Shituke(躾): Train people to follow good housekeeping disciplineautonomously.

Seiso  (清掃): Clean the workplace completely so that there is

no dust on floor, machines or equipment.

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 13/17

13

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

24

Objective

EffectiveProblemSolving

•Best

Conditions

•Flow

Production

•Visual

Control

•PDCA

PQCDSM

•Production

capacity

•Quality

•Cost

•Delivery

•Safety

•Morale

•Customer 

Satisfaction

•Internal

Effectiveness

and Safety

•Profit•Happy

Life

5S

•Seiri

•Seiton

•Seiso

•Seiketsu

•Shitsuke

5S with Kaizen: always think Objectives

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

25

1. 1st stage: Ordinary 5S 

Key point of Practical 5S

2. 2nd stage: Practical 5SPractice by thinking ” the objective of 5S at

each work place” for Effective Problem Solving,namely,

1) Best Conditions 2) Flow Production3) Visual Control4) PDCA 

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 14/17

14

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

26

Practical Seiri:  

Sort out and remove un-necessary items and

from the workplace.

What is the key point here ?

 ⇒Clear ‘Criterion’ and ‘Instruction’

Practical 5S: Modified by SUZUKI -1

“quantity (of necessary items)”

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

27

Practical Seiton:

Arrange - - for easy use (Location, Arrangement, Indication)

also must be

in

 

“ good conditions” (ready for use)

in “ fail safe ” (no chance of misuse,

preventing any accident)

Practical 5S: Modified by SUZUKI -2

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 15/17

15

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

28

Practical Seiso:

Clean - - or equipment. Do it by considering the objective,

1) “ collect dust without scattering”  

for clean workplace, 

2) “ remove dust without damaging product ”  

for sensitive product,

3) “ check and correct abnormal conditions”for machines and equipment.

Practical 5S: Modified by SUZUKI -3

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

29

Practical Shitsuke:

No modification, but for newly established factory ,

Rules, Regulations and Work Standards come first).

Practical Seiketsu:

“Prevent from becoming dirty ”

and keep high level cleanliness

“ Maintain good hygiene”

Practical 5S: Modified by SUZUKI -4

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 16/17

16 

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

30

Case Study 2

Best Practice 

after 

3-day Course x 2 times

and6 times Consultation

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

31

Best ParticipantIn Suzuki's ‘Practical 5S' Course

When I showed this picture.Mr. A said ‘we are muchhigher level, I don’t needthis’ and left the class with

nothing.

On the other hand Mr. D, owner of apparel company, attended 2 times inthe same course. He worked with Suzukias model company and achieved goodresult. He went to Japan as an excellentparticipants. He cooperated in sharinghis experiences in Practical 5S Course.

He was expectingwhat looks like this.

Link: Case Appael 2Link: Case Appael 1

7/27/2019 Apo Idro Seminar-suzuki

http://slidepdf.com/reader/full/apo-idro-seminar-suzuki 17/17

17 

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

32

Positive Mind

With your

Positive Mind, Your dream will

come true !

Please surpriseme with your

practice !

July '10, IDRO Seminar USE-WARE, Practical KAIZEN

Prefesional Eng'r, Hajime SUZUKI

33