Le forme e gli strumenti della cittadinanza digitale

LE FORME E GLI STRUMENTI DELLA

CITTADINANZA DIGITALE

Damien Lanfrey

Sunday, August 3, 14

OGGI• E-PARTICIPATION, PUBLIC ENGAGEMENT, NETWORKED ADVOCACY, COLLECTIVE ACTION...

• Le tante radici concettuali della partecipazione

• I dilemmi dell’e-participation

• Un framework concettuale per comprendere e valutare la partecipazione

• GLI STRUMENTI DIGITALI PER LA CITTADINANZA ATTIVA

• Non solo “communities” e “crowds”: percorsi di partecipazione e “generative engagement” nell’era del Social Web

• Un’esplosione di strumenti, ma un range di metodi

• CASI PRATICI: LE PIATTAFORME COME AMBIENTE DI CO-PROGETTAZIONE DEL CAMBIAMENTO SOCIALE

• Applicare il framework e abilitare percorsi di partecipazione

• Non solo digitale: il lavoro organizzativo, il lavoro simbolico, le risorse

• PROSPETTIVE


LE TANTE RADICI CONCETTUALI DELLA

PARTECIPAZIONE


LE TANTE RADICI CONCETTUALI DELLA PARTECIPAZIONE


LE TANTE RADICI CONCETTUALI DELLA PARTECIPAZIONE

Radici politiche [Bennett, Coleman]: e-participation come nuova forma di cittadinanza, varie forme di cittadinanzaRadici comunicative [Bimber, Shirky]: Every bit counts, communication = collective actionRadici organizzative [Bennett, Earl & Kimport, Chadwick]: Online collective action as organizational changeRadici filantropiche [Fine, Kanter]: Reinventare il nostro link con le piccole e grandi questioni socialiRadici conflittuali e di significato [Diani, Della Porta]: Social movement theories, alternative spaces, framing processes, mobilizing structures, political opportunitiesMacro-teorie [Benkler, Castells]: Online collective action as power-shifting (communicative and economic)Radici giuridiche [Bollier, Lessig]: Code as law, power of digital architectures/artifacts, remixRadici new media [Loader and Mercea, Manovich]: Social media, new modes of engagement, narratives, genres, new media theoriesRadici design [vari]: open design, p2p design, user-centred design, service designRadici innovation [Mulgan et al]: ibridità, iteratività, social impact, processo


I DILEMMI DELL’E-PARTICIPATION“VOICES FAILING TO BE HEARD” (Keen, 2007; Hindman, 2009)

“LARGELY UNCHANGED HABITS” (Bimber, 2003, 2009)

“PSEUDO PARTICIPATION” (Noveck, 2004)

“THICK COMPETITIVE ELITISM” (Davis, 2011)

“SLACKTIVISM” (Morozov, Gladwell)

“CYBERPOLARIZATION” (Sunstein, Dahlberg)


outcomes and externalitiesoutputs

media and symbolic space

modelling and organizational dimension, participation process

pre-conditions to participation and motivations

UN MODELLO PER DISEGNARE E VALUTARE LA PARTECIPAZIONE

participation culture

digital culture

social needs and intereststrustinformation

organizational and institutional fitnessreachlivenessrichness

activism and advocacy

occasions & eventsdebate


NON SOLO “COMMUNITIES” E “CROWDS”: PERCORSI DI

PARTECIPAZIONE


Collective action and social movements

(Communities)(Holistic)

(Agreeing first)(Heavyweight)

Social change through community-building, cultural

awareness and practice, collective behaviour, protest

(Message-driven)

Social change as information practice, peer-to-peer

networking and collective intelligence

(Network-driven)

SOCIAL GOALS

SOCIAL MOVEMENT, TRADITIONAL ADVOCACY

ORGANIZATION, COALITIONS, GRASSROOTS

MOVEMENTS

TECHNOLOGY

MASS GATHERING, PROTEST, EVENT, MANIFESTO, COLLECTIVE CLAIM

PUBLIC ADMINISTRATION, ADVOCACY

ORGANIZATIONS, INDIVIDUALS

TECHNOLOGY

COLLECTIVE INTELLIGENCE

SOCIAL ISSUES SOCIAL TASKS

COMMUNITIES VS CROWDS

Crowdsourcing and aggregative models

(Crowds)(Agile)

(Independent)(Lightweight)

COLLECTIVE AWARENESS, AGREEMENT

INFORMATION COMMONS


Collective action and social movements

(Communities)(Holistic)

(Agreeing first)(Heavyweight)

Social change through community-building, cultural

awareness and practice, collective behaviour, protest

(Message-driven)

Social change as information practice, peer-to-peer

networking and collective intelligence

(Network-driven)

SOCIAL GOALS

SOCIAL MOVEMENT, TRADITIONAL ADVOCACY

ORGANIZATION, COALITIONS, GRASSROOTS

MOVEMENTS

TECHNOLOGY

MASS GATHERING, PROTEST, EVENT, MANIFESTO, COLLECTIVE CLAIM

PUBLIC ADMINISTRATION, ADVOCACY

ORGANIZATIONS, INDIVIDUALS

TECHNOLOGY

COLLECTIVE INTELLIGENCE

SOCIAL ISSUES SOCIAL TASKS

SOCIAL INNOVATION COME TEORIA DEL CAMBIAMENTO

Crowdsourcing and aggregative models

(Crowds)(Agile)

(Independent)(Lightweight)

COLLECTIVE AWARENESS, AGREEMENT

INFORMATION COMMONS

Social innovation(Process-rich, impact-driven)

(Iterative)

SOCIAL CHALLENGES

ANY ORGANIZATION INCLUDING THE PRIVATE

SECTOR, ESPECIALLY HYBRID TYPES

TECHNOLOGY

EMERGING METHODS, HYBRID ORGANIZATIONAL FORMS,

PROCUREMENT MECHANISMS

SOCIAL IMPACT ASSESSMENT

REDEFINING SOCIAL PROBLEMS

INTO CHALLENGES, THEN SOLUTIONS (ITERATIVE)


KIVA: MICROFINANZA ONLINE + SOCIAL LENDING

Choice+ Money + Trust

Journal updates + repayments

First online P2P microfinancePerson-to-person connectionTeams, groups, or individuals loans Journals and repayments back


KIVA.ORG: IL CORE


KIVA.ORG COME “META-ORGANIZZAZIONE”


IL PERCORSO “TIGHT COMMUNITY”


IL PERCORSO “SOFT COMMUNITY”


“SOFT COMMUNITY” e “SOFT GOVERNANCE”


KIVA and EXISTING COMMUNITIES


IL PERCORSO “LEARN”


IL PERCORSO “INSTRUMENTAL”


IL PERCORSO INDIVIDUALE e “UTILITARIAN”


IL PERCORSO VOLUNTEER / AMBASSADOR


E COMUNQUE... “EVERY BIT COUNTS”


IL PERCORSO DI ADVOCACY “GENERATIVA”Case 1: Poverty2Prosperity

Created by Scott, KivaFriends memberAllows other Kiva users to make loans automatically to safe fundsFosters non-generative, simplified engagement

Case 2: 101 Cookbooks Blog

Created by Heidi , author of CookbooksPosted on September 3rd, 2008 + instructions763 lenders, 38,000$ in loans

Case 3: Education Connections

Created by Evelyn, KivaFriends member- Canadian school teacher, she created class programs for learning by lending with Kiva- Feedback discussions on KF + materials organized and aggregated through Kivapedia


KIVA.ORG COME “PERCORSI DI PARTECIPAZIONE”


UN’ESPLOSIONE DI STRUMENTI PER LA

CITTADINANZA ATTIVA


CIVIC TECH: UN’ESPLOSIONE DI STRUMENTI


..MA I METODI SONO SEMPRE QUELLI


CASI PRATICI: APPLICARE IL FRAMEWORK E ABILITARE

PERCORSI DI PARTECIPAZIONE

LE PIATTAFORME COME AMBIENTE DI CO-PROGETTAZIONE DEL CAMBIAMENTO SOCIALE


outcomes and externalitiesoutputs

media and symbolic space

modelling and organizational dimension, participation process

pre-conditions to participation and motivations

A PILOT MODEL FOR DESIGN AND ASSESSMENT

participation culture

digital culture

social needs and intereststrustinformation

organizational and institutional fitnessreachlivenessrichness

activism and advocacy

occasions & eventsdebate


thank [email protected]

@damienlanfrey


mailto:[email protected]

mailto:[email protected]

Le forme e gli strumenti della cittadinanza digitale

Government & Nonprofit

Transcript of Le forme e gli strumenti della cittadinanza digitale