DESKTOP VIRTUALIZZATIONS

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M.ELA M.ELA INTERNATIONAL INTERNATIONAL S.R.L. S.R.L. Via Via Chambery Chambery , 119 10142 TORINO (TO) Tel.: 011 703 600 Fax: 011 700 717 , 119 10142 TORINO (TO) Tel.: 011 703 600 Fax: 011 700 717 E E - - mail: [email protected] mail: [email protected] - - URL: URL: www.melaint.com www.melaint.com 10 giugno 2009 LIBERATI DAL FISICO…VIRTUALIZZA Workshop sulla virtualizzazione dei desktop in tecnologia VDI

description

Desktop Virtualizzation - Virtualizzazione dei desktop

Transcript of DESKTOP VIRTUALIZZATIONS

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M.ELAM.ELA INTERNATIONAL INTERNATIONAL S.R.L.S.R.L. Via Via ChamberyChambery, 119 10142 TORINO (TO) Tel.: 011 703 600 Fax: 011 700 717 , 119 10142 TORINO (TO) Tel.: 011 703 600 Fax: 011 700 717 EE--mail: [email protected] mail: [email protected] -- URL: URL: www.melaint.comwww.melaint.com

10 giugno 2009

LIBERATI DAL FISICO…VIRTUALIZZA

Workshop sulla virtualizzazione dei desktop in tecnologia VDI

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L’ARCHITETTURA IDEALE PER VIRTUALIZZARE (IBM) (a cura di Sergio Falzone)09:40

CONCLUSIONE LAVORI10:40

DEMO LIVE (a cura di Marco Caserio)10:00

COFFE BREAK09:50

LA NUOVA FRONTIERA PER I DESKTOP CON VDI (a cura di Sergio Falzone)09:10

INTRODUZIONE (a cura di Gianluca Deluca)09:05

BENVENUTO (a cura di Giustino Puddu)09:00

AGENDAAGENDA

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INTRODUZIONEINTRODUZIONE

Sviluppo ed integrazione tecnologie V.O.I.P. su sistemi informativi

Interrompere i cattivi progetti più velocementePiù attenzione alle metriche ed alle decisioni basate sui fattiMigliorare l’ambiente di lavoro

Server FarmDisaster RecoveryGestione DeskTop

Noleggio costo copie “All-Inclusive” (escluso carta)

Progettazione e realizzazione Intranet Web ServiceMicrosoft soluzionsIBM Software Group solutionsOpen source solutions

Gestione elettronica documenti aziendaliArchiviazione documentazione fiscale

Blade Center abbinate a Vmware

VmWare solutions

Realizzazione infrastrutture di backupProgettazione di sistemi e procedure di Business Continuity e Disaster Recovery

Web ServerFax ServerMail ServerDomain ControllerIntegrazione differenti ambienti (OS/400, Microsoft, Linux, Unix, ecc)

Sala ServerDesktop

FirewallVPNProxy Service

SICUREZZASICUREZZA

SERVIZI INFRASTRUTTURASERVIZI INFRASTRUTTURA

PROTEZIONE DEI DATIPROTEZIONE DEI DATI

VIRTUALIZZAZIONE VIRTUALIZZAZIONE

GESTIONE DOCUMENTALEGESTIONE DOCUMENTALE

BUSINESS WEB SOLUTIONBUSINESS WEB SOLUTION

CONSOLIDAMENTOCONSOLIDAMENTO

UNIFIED COMUNICATIONUNIFIED COMUNICATION

PRINT MANAGEMENTPRINT MANAGEMENT

PROJECT MANAGEMENTPROJECT MANAGEMENT

OUTSOUCINGOUTSOUCING

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Gianluca DELUCASales Account

M.Ela International s.r.l.Via Chambery 119 – 10142 Torino (To)

� +39 011 703600� +39 346 2249200� [email protected]

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VMware Desktop Solutions

Take Control of your Desktop

VMware Desktop SolutionsVMware Desktop Solutions

Take Control of your DesktopTake Control of your Desktop

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The Challenge on the Desktop

VMware Desktop Solutions

User Experience

Why VMware

Questions & Answers

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From Traditional PCs From Traditional PCs ……

Benefits of Traditional PCsIndividual desktops for every user

Limitations of Traditional PCsCostly to maintain, upgrade and support

IT must have personnel in the field

No control over data residing remotely (e.g. laptops)

Difficult to maintain standard desktop images

Time-consuming to deploy or redeploy desktops

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To ServerTo Server--Based Computing Based Computing ……

Benefits of Server-Based ComputingUpgrade, patch, backup desktops in a single location

Secure confidential information in a secure data center

Deliver new desktops more quickly

Improve control over desktop images

Limitations of Terminal Services & Blade PCs

Desktops aren’t always isolated and application compatibility problems

Costly to dedicate a system to each user (e.g. Blade PCs)

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Blade PC Shared Services VDI

�ClearCube or HP CCI

�1:1 user to CPU ratio

�Each blade has a separate OS and set of applications

�Citrix or Terminal Services

�All users share a single instance of an OS and applications

�VMware Virtual Desktop Infrastructure

�Each user gets an individual or pooled VM

OS and Apps

OS and Apps

OS and AppsOS and

AppsOS and

Apps

OS and Apps

Trend to CentralizationTrend to Centralization

OS and AppsOS and

Apps

OS and AppsOS and Apps

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Basics of VMware VDIBasics of VMware VDI

VMware VDI Virtual desktops run in a secure corporate data center.

Remote PCs connect to their virtual desktop from any device.

The virtual desktop is ‘abstracted’from the physical device.

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VDI ArchitecturesVDI Architectures

Key Concepts

Virtual Desktop Infrastructure is a usage scenario for Virtual Infrastructure 3.

VDI describes the various ways of using VI3 in conjunction with other hardware and software to provide remote desktop access.

VDI solutions are tailored to specific needs by selecting the proper architecture and 3rd-party components.

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VDI Architectures VDI Architectures –– Basic Implementation Basic Implementation

A “One-to-One” relationship between endpoints and Virtual Machines is established

End-users are assigned the hostname of a VM which belongs to them.

Connections take place over an existing secured corporate network.

Remote viewing of VMs is done through desktop RDP software or the built-in features of a thin client.

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ConnectionBroker

VDI Architectures VDI Architectures –– Tunneled Brokering Tunneled Brokering

Corporate Firewall

End-users are given a public web address for the connection broker.

After authenticating, the connection broker provides a list of available resources to the end-user.

The connection broker links the end-user via an encrypted tunnel to the VM.

The encrypted tunnel is a mini-VPN component designed to route only RDP traffic.

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Meeting the Challenges of the DesktopMeeting the Challenges of the Desktop

Challenges

Operating Costs

Reduce TCO by up to 45%Lower management & refresh costhttp://www.vmware.com/products/vi/calculator.html

Lower Costs

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Meeting the Challenges of the DesktopMeeting the Challenges of the Desktop

Challenges

No distributed data SSL encrypted access to data centre

Security

Operating Costs

Security and Compliance

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Meeting the Challenges of the DesktopMeeting the Challenges of the Desktop

Challenges

Centralised and automatedSimplify provisioning and patching, less distributed management

Management

Operating Costs

Security and Compliance

Management

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Meeting the Challenges of the DesktopMeeting the Challenges of the Desktop

Challenges

Access from any locationAlways connect to familiar desktop

Flexibility

Operating Costs

Security and Compliance

Management

Flexible Access

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Meeting the Challenges of the DesktopMeeting the Challenges of the Desktop

Challenges

Reduced by up to 80%*Save $59 - $164 / user / year

Power

Operating Costs

Security and Compliance

Management

Flexible Access

Power

*Butler Group, “Infrastructure Virtualization”, September 2007

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Distributed Desktop ManagementDistributed Desktop Management

Distributed PC Management � 90% cost is operational management

� Management is de-centralized and difficult

� Data are duplicated and saved on PCs

� User is tied to physical hardware

� PC is 80% under-utilised and wasteful

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The Challenge on the Desktop

VMware Desktop Solutions

User Experience

Why VMware

Questions & Answers

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VMWARE

How to Centralize Desktop ManagementHow to Centralize Desktop Management

VMWARE VMWARE VMWARE

VMWARE INFRASTRUCTURE

Centralized Management

VMwareView

Manager

Distributed Access

Virtual Desktops

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User

Thin

UserEnv

PC

Client Virtualization

UserEnv

PC

Client Virtualization

UserEnv

App

OS

Data

From VDI to VMware ViewFrom VDI to VMware View™™

Desktops That Follow the UserDesktops That Follow the User

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Modular DesktopModular Desktop

View & ThinAppcombine perfectly to create the modular desktop.

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Dynamically Building Desktops with VMware View 3Dynamically Building Desktops with VMware View 3

View Composer will create a replica of your source VM to use as a master per LUN

Replica

V1V1

V1V1Parent

Virtual Infrastructure

Storage StorageNetwork Network Servers

ServersServers

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This replica creates linked clones and joins them to the domain using QuickPrep

Replica

V1V1

V1V1Parent

Virtual Infrastructure

Storage StorageNetwork Network Servers

ServersServers

Dynamically Building Desktops with VMware View 3Dynamically Building Desktops with VMware View 3

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Virtual Infrastructure

Storage StorageNetwork Network Servers

ServersServers

Profiles are stored as user personality disks, created on first logon if necessary

Replica

V1V1

V1V1Parent

Dynamically Building Desktops with VMware View 3Dynamically Building Desktops with VMware View 3

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User data is stored on virtualized file servers

Replica

V1V1

V1V1Parent

Virtual Infrastructure

Storage StorageNetwork Network Servers

ServersServers

Dynamically Building Desktops with VMware View 3Dynamically Building Desktops with VMware View 3

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The user’s desktop is the result

Replica

V1V1

V1V1 ThinAppParent

Virtual Infrastructure

Storage StorageNetwork Network Servers

ServersServers

Dynamically Building Desktops with VMware View 3Dynamically Building Desktops with VMware View 3

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VMware View: VMware View: vComposervComposer

Traditional VDI vComposerAPPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

APPLICATION

OPERATING

SYSTEM

OPERATING

SYSTEM

X86

ARCHITECTURE

OPERATING

SYSTEM

X86

ARCHITECTURE

OPERATING

SYSTEM

X86

ARCHITECTURE

APPLICATION

OPERATING

SYSTEM

OPERATING

SYSTEM

X86

ARCHITECTURE

OPERATING

SYSTEM

X86

ARCHITECTURE

OPERATING

SYSTEM

X86

ARCHITECTURE

APPLICATION

OPERATING

SYSTEM

OPERATING

SYSTEM

X86

ARCHITECTURE

OPERATING

SYSTEM

X86

ARCHITECTURE

OPERATING

SYSTEM

X86

ARCHITECTURE

APPLICATION

OPERATING

SYSTEM

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ThinAppThinApp: the best Solution on the Market: the best Solution on the Market

Agentless architecture

No compatibility issues with multiple versions

No backend infrastructure requirements

100% User mode execution

Widest platform support

Support for 16, 32 & 64bit windows,

Windows NT, 2K, XP, Vista, W23K

Citrix PS 4.x and MS Terminal Services

Support for the widest array of applications

Support for wide variety of .NET and Java runtimes

Multiple versions of Internet explorer – run IE 6 & IE 7 on the same machine

Works with what you have now!

MS SMS, BMC, Altiris, HP, IBM, CA, Matrix42 and ThinApp “AppSync and AppLink”

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ThinAppThinApp: Package Once, Deploy Everywhere : Package Once, Deploy Everywhere

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ThinAppThinApp: Application Sync : Application Sync

HTTP/HTTPS Byte Level Updates over WAN/LAN via Active Directory

Turn IT into a profit center:

Manage applications in the extended enterprise: Partners, Subsidiaries

Ship only what they need, when they need it

Without Business interruption

Flexible delivery to a variety of devices (USB, Thin Client, PC)

Conflict free application updates for unmanaged PCs (WAN)

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ThinAppThinApp: Application Link: Application Link

Enhance License ManagementReduces package size to ease deployment & delivery

Enhances software license management tracking viacurrent inventory tools

Seamless Interoperability

Thinapps can talk to each other & OS

Enables interoperability between virtual applications and underlying OS

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View Image ComposerView Image Composer

How does it work?

“Linked clones” based off a “Gold Master Image”

VMware “snapshot” technology (3+ years in production)

What does it do?

Reduce storage capex and opex

1:Many desktop management

Fast porovisioning

Separate user identity in to the “user bubble” (remember the cloud!)

System Disks & User Data Disks

Storage 1 Storage 2

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System disk and User Disk with folder redirection

Bifurcate storage if desired

Linked cloning for 1:N disk creation; storage savings; leverage VI

Create an “atomic” updating process

Leverage snapshot technology with rollback capability

Flexible in scope: rollout a single user, group of users, or all users

vComposervComposer + + ThinAppThinApp

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Unified AccessUnified Access

Leverage View Manager’s secure connection brokering capability for other platforms:

� Terminal Servers

� Blade PCs

� Physical PCs

Load Balancing of multiple Terminal Servers.

Monitoring and auditing within View Manager

Blade PCs

Terminal Servers

Physical PCs

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Virtual PrintingVirtual Printing

Driver Free Printing: No Installation and Maintenance of printer drivers on Virtual Desktops

All necessary printers automatically available

Minimize network utilization up to 98% with advanced print stream compression

High quality printing even over WAN connections

Use of client printer driver rather than complicated server installations View Client

View Client

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MultiMulti--media Redirection and User Experiencemedia Redirection and User Experience

Increased support for multi-media redirection of customer critical codecs – more coming

MPEG‐1

MPEG‐2

MPEG‐4‐part2

WMV 7/8/9

WMA

AC3

MP3

MMR reduces the CPU utilization

USB Redirection

Remote User experience

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View Manager

VMware Infrastructure 3

Offline Desktop (Experimental): Anywhere MobilityOffline Desktop (Experimental): Anywhere Mobility

Enables end-users to check-out their hosted Virtual Machines to a local physical computer for a full user experience

Enables administrators to extend security and encryption policies of the centralized virtual desktops to the end-user’s local computer

Centralized Virtual

Desktops

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View Manager

VMware Infrastructure 3

Offline Desktop (Experimental): Anywhere MobilityOffline Desktop (Experimental): Anywhere Mobility

When checked out – the virtual machine has a “heartbeat” back to the datacenter allow administrators to deactivate if necessary

When the user checks-in, only the delta is checked in

Centralized Virtual

Desktops

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Accessing VMware View DesktopsAccessing VMware View Desktops

Native Windows Client

Provides extended capabilities to access local printers and storage

USB device support on Windows XP and Vista

Thin- Client Support

Broad industry support – over 45 devices

Linux, Win XPe, Win CE, and Proprietary

VMware Thin Client Compatability List

http://www.vmware.com/resources/techresources/1053

Browser Access

Windows, Linux and Mac

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VMwareVMware Desktop Management SolutionsDesktop Management Solutions

Virtual Desktops

VMware View™

VMwareVI3

Connected Users

VMwareVirtualCenter

Active Directory

Security Server

Mobile Users

VMwareThinApp

Authenticate

Stream Applications

AppOS

Data

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The Challenge on the Desktop

VMware Desktop Solutions

User Experience

Why VMware

Questions & Answers

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La Soluzione IT La Soluzione IT AllAll--inin--oneone

IBM BladeCenter S

12 3 4

Hardware redundancy reduces down-time:

• Redundant storage I/O, up to 2 per blade

• Redundant Ethernet, up to 4 ports per blade

• Redundant power, up to 4 load-balancing modules per chassis

• Redundant cooling, variable speed fans for efficiency

• Redundant RAID-protected disk drives, RAID-0, 1, 10, 5

Superior application availability with VMware:

• VMotion and Storage VMotion - Elimination of planned downtime by moving running

workloads

• Dynamic resource management (DRS) - Rapid recovery from constrained resources (e.g.

higher-than-expected workload on a physical server)

• High Availability (HA) – reduces unplanned downtime, automatically restarting applications

from a failed blade onto a different blade server

BladeCenter S

5 63 4 5 6

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IntegrazioneIntegrazione delladella soluzionesoluzione Blade con Power iBlade con Power i

IBM BladeCenter

Power System&

Storage

x86 Disk less BladesRunning Virtual Machine on VMware hosted in the Power Storage Subsystem Via iSCSI

Power System with internalHDD & tape for full BackUp

Ethernet

Tape for

IBM BladeCenter E

Soluzione 2

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IBM IBM BladeCenterBladeCenter H & Storage DSH & Storage DS

Tape for & x86

X86

Bac

kUp

Ser

ver

Blade Center H

DS3/4XX

IBM BladeCenter H & DSXXX

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SolutionSolution ComponentComponent –– IBM IBM BladeCenterBladeCenter

The IBM BladeCenter unit is a high-density, high-performance rack-mounted server

system first introduced in 2002 to provide the consolidation benefits of 1U and 2U

rack systems while eliminating the cabling and management complications

associated with these standard rack systems. BladeCenter supports up to 14 two-

way or 7 four-way blade servers, making it ideally suited for networking

environments that require a large number of high-performance servers in a small

amount of space.

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IBM IBM BladeBlade CenterCenter

Each server blade is an independent server containing one or more processors and

memory. Each server blade is inserted into a slot at the front of the BladeCenter

unit and connects to the midplane. The midplane provides a connection to shared

infrastructure components that includes power, cooling, the management module

and I/O (media drives, USB ports, keyboard, video, mouse, and integrated Ethernet

and Fibre Channel switches). Unlike 1U and 2U rack systems which each require

their own infrastructure, the use of common resources in the BladeCenter enables

small blade server size, reduced power consumption and minimal cabling in the

racks.

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BenefitBenefit

Modular scalability

Unlike traditional 8-way or 16-way servers, blade servers are designed

to scale out rather than up. Adding a new server typically involves simply

sliding a new single, dual or quad-processor blade into an open bay in a

BladeCenter unit. There is no need to physically install and cable

individual servers. BladeCenters also integrate easily into Network

Attached Storage (NAS), iSCSI and Storage Area Networks (SAN) to

leverage scalable storage solutions with enhanced manageability

features.

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BenefitBenefit

• Versatility – Unlike conventional server designs, blade design does not impose a limit of only one type of

processor per server. Advanced chassis designs with sophisticated cooling and power technologies can

support a mix of blades containing different types and speeds of 64-bit and 32-bit processors from IBM, AMD

and Intel.

• Performance – Get the same processing power found in 1U servers, but obtain up to twice the rack density

at a potentially lower cost.

• High availability and ease of serviceability – Blade server designs include high-availability features such

as redundant and hot-swap components (even the hot swapping of the blade servers themselves). Removing

a server for maintenance involves simply sliding a blade out of the BladeCenter unit, which makes a policy of

hot-spare servers effective to implement.

• Systems management and deployment – BladeCenter uses integrated systems management processors to

monitor the status of blades and modules all at once. In the event of an alert, the processors can signal the

systems management software, which can then notify the administrator by e-mail or pager at any hour of

the day or night.

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WithWith Vs. Vs. WithoutWithout VirtualVirtual CenterCenter

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SolutionSolution ProofProof PointsPoints

VMware Infrastructure is the most widely deployed software for optimizing and

managing IT environments through virtualization from the desktop to the data

center. The only production-ready virtualization suite, VMware Infrastructure is

delivering proven results for more than 20,000 enterprise customers of all sizes

in the broadest range of use cases. Per IBM primary research from 2005, 22% of

enterprises had implemented server virtualization in the first quarter of 2005 and

that share is forecast to top 30% by the first quarter of 2006. Virtualization is

continuing to gain momentum and in a few more years will be the most common

architecture for new server deployments.

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IBM & VMWAREIBM & VMWARE

IBM and VMware have a long-standing relationship with a history of firsts when it

comes to working together to deliver comprehensive, end-to-end, on-demand

virtualization solutions. IBM was the:

• 1st VMware system vendor

• 1st Joint Development Partner

• 1st to leverage the VMware SDK

• 1st to offer comprehensive support for Windows, Linux, and IBM Software in a

VMware virtual machine

• 1st blade offering to include VMware Infrastructure

• 1st to integrate VMware Infrastructure into a hosted client solution With IBM as the

leader in server blades and VMware as the leader in x86 server virtualization, the

partnership is having a significant impact on the creation and adoption of more

efficient and manageable enterprise computing solutions.

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Sergio FALZONESales Account

M.Ela International s.r.l.Via Chambery 119 – 10142 Torino (To)

� +39 011 703600� +39 335 8791631� [email protected]

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Virtual Desktop User ExperienceVirtual Desktop User Experience

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Virtual Desktop User ExperienceVirtual Desktop User Experience

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VMwareVMware VDI User ExperienceVDI User Experience

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VMwareVMware VDI User ExperienceVDI User Experience

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VMwareVMware VDI User ExperienceVDI User Experience

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The Challenge on the Desktop

VMware Desktop Solutions

User Experience

Why VMware

Questions & Answers

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Platform Reliability is Critical for DesktopsPlatform Reliability is Critical for Desktops

VMware Infrastructure is unprecedented for Reliability and Scalability

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Scalability is Critical for DesktopsScalability is Critical for Desktops

VI3 with memory overcommitAlternatives with no memory overcommit

14 VMs on VMwareError message after 7 VMs

Light workload - 2x higher consolidation ratio for V Mware

ERROR

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Automated Management is Critical for DesktopsAutomated Management is Critical for Desktops

• Automated provisioning from clones

• Suspend, power down, reboot or delete on logoff

• Resume, power on or clone from template on re-connect

Pool of VMsbased on single template

“We could provide a workstation to any client, in any seat, at any office in the world… in just 8 minutes.”

Frank SabatelliDirector of Virtual Technology Infrastructure

VMwareVirtualCenter

VMwareView

Manager

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Security is critical to desktops: Introducing Security is critical to desktops: Introducing VMsafeVMsafe™™

New security solutions can be developed and integrated into VMware virtual infrastructure

Protect the VM by inspection of virtual components (CPU, Memory, Network and Storage)

Complete integration and awareness of VMotion, Storage VMotion, HA, etc.

Provides an unprecedented level of security for the application and the data inside the VM

Security VM

Security API

ESX

HIPSFirewallIPS/IDSAnti-Virus

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Offline Solution is Critical for DesktopsOffline Solution is Critical for Desktops

•Take a managed desktop offline

•Security with Encryption (FIPS-2)

•Excellent User Experience • DirectX 9 support• Unity• Full Multimedia

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Who is Using the Who is Using the PlatformTodayPlatformTodayVMware Desktop Solutions run on VI3

VMware have 120,000 customers globally

Production-ready virtualization platform

4 million Workstation users and 2.2 million Player downloads in 2007

VDI is already here −−−− large multinationals run

Thousands of virtual desktops in production today

Have relied on VMware VDI for 4-5 years

Business critical user groups and applications

Unique Components, such as ESX, VirtualCenter, DRS, VMotion, VMware HA, VCB, Update Manager, DPM, Resource Pools, Memory Page Sharing, Embedded Hypervisor, Storage VMotion… …

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Case Study: Desktop Replacement and CentralizationCase Study: Desktop Replacement and Centralization

“We could provide a workstation to any client, in any seat, at any office in the world… in just 8 minutes.”

Frank SabatelliDirector of Virtual

Technology Infrastructure

Business ChallengesTime to market adding desktops for new customers

Desktop tasks were time-consuming

SolutionVMware VDI deployment using Wyse thin clients to access virtual desktops

Why VMware VDIEasier administration of desktops from a central location

Reduced time to add new PC to <10 minutes

Operational and hardware savings

“Any agent, any desk, anywhere.”

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Case Study: Flexible Secure AccessCase Study: Flexible Secure Access

Business ChallengesMobile roaming solution for doctors and nurses

Immediate access to patient records and data

Ensuring HIPAA compliance

SolutionVMware VDI deployment using thin clients mounted on rolling carts, connecting wirelessly to virtual desktops

Why VMware VDIFlexible secure access to sensitive data

Improved reliability of desktop from data center

Thin clients use less power

“Nurses and doctors don’t really care about the underlying technology. They just want it to work, and help them do their jobs better. The fact that our users have so readily adopted our VDI-powered workstation on wheels shows that this solution really works for them.”

Laura ArmisteadUnix Support Team

Manager

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Case Study: Centralized ManagementCase Study: Centralized Management

“With VMware Virtual Desktop Infrastructure (VDI), we are able to manage complex, secured desktop environments from our datacenter. This has made it easy for Bell Canada to create and manage more than 3,000 desktop environments for call center agents.”

Martin Quiqley, CGI Senior Technical

Consultant to Bell Canada

Business ChallengesDistributed desktop deployment inefficient and expensive to maintain

Need to access over 80 applications mix of custom and “off the shelf”

SolutionVMware VDI deployment using existing Windows PCs to access virtual desktops

ResultsEasily manage over 4000 virtual desktops

New virtual desktops takes minutes to deploy

Extend desktop HW lifecycle Built in disaster recovery solution

Eliminate “move requests” for on site workers

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VMwareVMware Desktop SummaryDesktop Summary

Management

Inflexible

Power

Security

No distributed data VDI encrypted access to data centre

Centralised in data centreCompliant desktops, apps & data

Access from any locationAlways connect to same VDI desktop

Reduced by up to 80%*$59 - $164 / user / year power saving

*(Butler Group, “Infrastructure Virtualization”, September 2007).

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VMwareVMware Desktop SummaryDesktop Summary

Management

Flexiblity

Power

Security

Reduce Cost

Reduce TCO by up to 45%Lower administration and refresh costshttp://www.vmware.com/products/vi/calculator.html

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TCO: TCO: www.vmware.comwww.vmware.com/go/calculator/go/calculator

www.vmware.com/go/calculatorAsk customer the magic(5)questions

3) Explain the benefits (OPEX) not capex4) Thiclient expenditure are inside Capital for VDI 5) Storage Costs NOT used by default: depends on

features/architectures/storage vendors (SVI*, De-du plication etc)

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Questions and Answers Questions and Answers

Thank You!

Q and A?

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Marco CASERIOProject Manager

M.Ela International s.r.l.Via Chambery 119 – 10142 Torino (To)

� +39 011 703600� +39 347 2973433� [email protected]