Rinascimento Digitale

Alfresco Day Roma17 November 2015

John NewtonFounder and CTO,

Alfresco@johnnewton

It all started 25 years ago…Challenges

Documentum Team – March 1991

Long-term Productivity Growth in EuropeChallenges

Perc

enta

ge G

rowt

h in

Pro

duct

ivity

Source: OECD

Euro ar

ea

Belgium

France

German

yIta

ly

Netherl

ands

United Kingd

om

United St

ates

-3.0

-2.0

-1.0

0.0

1.0

2.0

3.02001-20072007-20092009-2012

Italy

Italian Banking Sector lumbered with Bad Loans

Challenges

Italy

Public Expenditure as %GDPChallenges

Italy

Now what are we going to do?!

Everyone is talking about DigitalDigital

This is a Board Level Discussion

Gartner’s Nexus is creating the Digital Enterprise

Digital

Gartner NexusPWC 6th Annual Digital IQ Survey, 2014

DigitalBusiness

Cloud Social

Big Data

Mobile

New Digital GovernmentDigital

Responsiveness to CitizensOpenness and TransparencySupport of Commerce

Shared Services

Mobile Access

Customer- and

Location- centric

services

Smart and Predictive

Data

Paper-less Processing

New Digital BankingDigital

Top Employees

CustomerSatisfaction

ValueGrowth

Profitability

Suppliers

Production &

Logistics

Purchasing

R&D Network

Source: Scania AB – Vehicle Manufacturer

Commercial

Operations Network

Sales & Marketing

Services

Internet of

Things

Maintenance

Coordination

New Digital ManufacturingDigital

Objectives of Digital

13

Digital

EMPLOYEES, PARTNERS & VALUE CHAIN

Integrate

PEOPLE, BUSINESS & THINGS

New Organizational Designs Around

SPECIALIZATION

Agility over

Blurred lines between

PHYSICAL & DIGITAL

“Digital will disrupt almost every industry”

Content & Process drives the Flow of Information through the Digital Enterprise

Digital

14

CUSTOMERENTERPRISE

Data information & insights

New digitally enhanced products

and services

PROCESS

COLLABORATION

CONTENT

CONTENT

That sounds positively divine!

New Ways of Working1New Expectations of Easy, Mobile, Collaborative

of world’s workforce will be mobile in 2015

37%Legacy ECM Systems Left Behind

Source: IDC

New Generation of Digital Natives

75%of the global workforce in 2020 will be MillennialsSource: BPW Foundation

TREND

Poor user adoption• Cumbersome• Non-intuitive• No B2B sharing• No remote access

The New Digital World Demands a Different ECM Model

Trends

Content management will be personalized with foldering and process needs tailored by each individual user.

Content MobilityContext Aware

Analytics

Social Layering

Cloud

Easy Content Management

I know I wouldn’t use that stuff!

Extended EnterpriseTREND2

Inter-Connected Web of 2-way information sharing

Legacy ECM Systems Left Behind

Business not bound by the Firewall

Architected at a time when users and content stayed behind the firewall

Resellers

Customers

Agencies

Contractors

Suppliers

Employees

On-Premises

Employees, Partners and Customers

ProcessContent

Digital Enterprise

The Digital Enterprise as an Open API

Customer Info

Logistics Info

Support

Project Support

CUSTOMERSSUPPLIERS

APIAPI

Apps

Mobile

Syndicate

Submissions

Trends

Explosion in Digital Content3More Bigger, Rich and Deeper Content

Legacy ECM Systems Left Behind

More Context is Essential

Ill-equipped to handle new and traditional types of content and context

Source: IDC

Growth in digital content from 2010 to 2020

50X

Source: IDC

44%of time workers can’t find the info needed to do their jobs

?

TREND

A New Scale of InformationTrends

Enterprise Document Library

Loans & Policies

Claims & Case Processing

Transaction & Logistics Records

Research & Analysis

Real-time Video

Internet of Things

Medical & Personnel Records

Government Records & Archives

Discovery & Litigation

New IT Infrastructure4Technology Waves of Cloud and Virtualization Legacy ECM

Systems Left Behind

Flexible Deployment – OnPrem or in Cloud

Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration

Source: IDC Source: IDC

69%of enterprises use cloud computing

TREND

Where Content Lives

61%13%

Legacy ECM Just Doesn’t Hack It

24

Trends

Legacy ECM System Modern, Responsive Website are unconnected

Processes don’t use live reference data

Lack of Agility and User Acceptance

No REST APIs

Inflexible Architecture and On-prem

Bound

Can’t connect to users’ channel of

choiceCan’t handle peak loads

Lack of Scalability

Missing or Manual

Integration

Poor UI, Design, Build and Configurability

Big Monolithic Stacks are crumbling under the strain

Digital

IBM Oracle Microsoft SAP EMCCloud Social

Big DataMobil

e

Sowing dis-contentComplexity / CostOne size doesn’t fit allNot Future Proof

Trends

Portrait of Pope Julius IICredit: Rafael

IBM told me that their

systems would be infallible!

Accelerate user adoption

Freedom to innovate

SIMPLE

SMART

OPEN

Drive digital transformation

Connect people, content, and processes to accelerate digital transformation

Content Process

Smart Process Applications Strategy

Distribute

Insights

Collaborate

ProcessCustomer Lifecycle

Product Lifecycle

Project Lifecycle

Employee Lifecycle

CUSTOMERSSUPPLIERS

ContractsProposalsSales Mat. Onboard Service Case

Mfg PlanSpecDesign Procurement Rollout

PlanningProposalInception Implement Postmortem

OnboardHireRecruit Train Review

A Digital Platform to enable apps that drive the flow of Information through interconnected applications – Configured, Not Customized

Digital Smart Process App Architecture

29

Smart Process Apps

Simple Application Model Framework

Productivity Services

Data Control Architecture

Loosely-coupled Digital Services

SearchContent Process IntegrationAnalytics Case

Strategy

Alfresco Smart Process Apps

30

Strategy

CASEID

Case Model

Process

UX / UIConfigurable Standalone

Application Templates

Contract Management

…On-boarding App

... 3rd Party Partner Apps

Digital SolutionsStrategy

Document Library

Image Management

File Sync & Share

Search & Retrieval

Business Process

Management

Records Management

Case Management

Media Management

Information Publishing

Loosely-Coupled, Microservice Digital Flow Architecture

Strategy

32

Identity

SearchContent

Storage

Process IntegrationAnalytics

Hybrid

Digital Services

Transform Sync

Standard RESTful APIs

Flexible Activiti Processes with Flexible Deployment

Strategy

Firewall

Activiti Process Engines

Administrator User Apps

Activiti Process Engines

User Apps User Apps

Tenant Tenant

Index and Search ArchitectureStrategy

Full-Text Query

Metadata Query

Facets & Buckets

Security Filters

Results Processing

Credit: Ryan ToboraThinkBig, Teradatahttp://thinkbig.teradata.com/solrcloud-terminology/

Text Extraction

Metadata Injection & Path Processing

Shingles

ACL Processing

Results ProcessTerm-hit Highlighting

Smart Process Containers Simplify Digital Process

Strategy

Categories

Inbox

AppComponen

t

Query

Content

Process

Lifecycle

View

Bus Entity

+ Metadata

Actions

Roles

Discussions

CASE

ID

Context

Team

PermissionsAnalytic

s

No Limits – Investing in Scale, Distribution and New IT

Strategy

36

Identity & Security

Distributed

On-Premise

Cloud

Data Control Architecture

Billions of Documents

Cloud Native

Micro Services & Shared Nothing

BM4 Test Execution Environment –1.2 Billion Docs / 4.2 Million per Hour

Strategy

UI Test x 20 m3.2xlarge Simulate 500 Users• Selenium / Firefox• 1 hour constant load• 10 sec think time

UI Test UI Test

Alfresco Alfresco Alfresco x 10 c3.2xlarge Alfresco with Share and Repo

Solr x 20 c3.8xlarge Solr Solr

Aurora x 1 db.r3.4xlarge

ELB

Sharded Solr Cloud

sites folders files transactions dbSize GB

10,804 1,168,206 1,168,206,000 15,475,064 3,185

AWS Import/Export

(in place)

AWS

To change the data center equation

3-6 MonthsQuestionable ScaleLittle Redundancy

Lots of $$$

< 30 mins10x Faster

Elastic, Fault-TolerantOpen, Cost Effective

ECM ECM ECM

Search Search Search

FS FS FS

Hardware Hardware Hardware

Load Balancer

DR Plan

HSM HSM HSM

ECM ECM ECM

ELB

Alfresco Alfresco Alfresco

Solr Solr Solr

S3

EC2 EC2 EC2

AZ1 AZ2 AZ3

Aurora

EBS

I spent last 6 days setting up

that data center!

Digital Smart Process App Architecture

40

Smart Process Apps

Simple Application Model Framework

Productivity Services

Data Control Architecture

Loosely-coupled Digital Services

SearchContent Process IntegrationAnalytics Case

Strategy

Alfresco Delivers a Digital Integration Platform

Strategy

41

Responsive and Mobile Apps and Websites

Real-time

Agile Processes

Modern REST APIs

Hybrid Connections and Flexible Integration

User Engagement

Cost-effective and elastic

Scale Out Architecture

Simple, Open Source Tools

and Integration

Simple UI and End-user

Process Designers

Search

Analytics

Intelligence

Process

Innovation and R&D at theSpeed of Open Source and Cloud

DON’T GET LEFT BEHIND

@alfresco

GRAZIE MILLE!@johnnewton

@Alfresco