Ettore TurraArea Sistemi di Gestione, APSS Trento

DESIDERABILEFATTIBILE SOSTENIBILETurra E*, Guarnier A*, Nollo G**, Troncon R**, Ventin M***

• APSS Trento, **Università di Trento, ***Design Decode

https://www.ideo.com/images/uploads/thoughts/IDEO_HBR_Design_Thinking.pdf

IDEO (https://www.ideo.com/ e IDEO.ORG (http://www.ideo.org/)

http://thisisservicedesignthinking.com/

http://jnd.org/dn.mss/LWCChapter1.pdf