TSF S.p.A.3 1. TSF S.p.A. – The company and its history D G F M A M GL A S OND GF M A M G L A S...
Transcript of TSF S.p.A.3 1. TSF S.p.A. – The company and its history D G F M A M GL A S OND GF M A M G L A S...
TSF S.p.A.Società soggetta all’attività di Direzione e Coordinamento della Cos.it S.p.a.00155 Roma – Via V. G. Galati 71Tel. +39 06 43621
www.tsf.it
TSF BCP Practices
Mauro Cellini
Roma, 3-11-2005
3
1. TSF S.p.A. – The company and its history
D G F M A M G L A S O N D G F M A M G L A S O N D
1994 1996 1997
Patrimonial bestowal and personal separation FS
Start EuropeanContest
ConstitutionTSF S.r.l.
Awardcontest
Contract FS-Finsiel sale
Antitrust Approval
Transformationin S.p.A.
1927Setup of FS mechanization center Early SeventiesCreation of the CEU (Centro Elettronico Unificato), integrating all the existing FS EDP centers 1991CEU becomes the Information & Communication Technology Division of FS
TSF S.p.A. was founded in 1997 as a spin-off of the ICT division of the GruppoFerrovie dello Stato (Italian Railways Group), with the acquisition by FINSIEL, following an international bid, of 61% of the company; the remaining 39% still belongs to the FS Group.
The aim of the new company was and still is to develop information technology activities in the Transport and Logistics sector, by the acquisition of new clients and by expanding the range of services offered to the FS Group for the outsourcing of Information & Communication Technology activities.
Share Share HoldersHolders 61%61%
39%39%
4
2. Current activities description
TSF’s supply covers most of the ICT needs of the Transport & Logistics market
Objective of TSF is ICT development in Travel & Transportation market, both through the acquisition of a contract of outsourcing from FS part and through the acquisition of new customers, widening the range of the services offered
Italian Market leader in the field "Transports and logistics”
Multi-year outsourcing contract with main player in the field of the transports (the Railroads of the State)
TSF’s supply covers the whole ICT value chain, with technological and application platforms based on all the main standards, and with ad hoc solutions for the Transport sector
The company also has a cutting-edge technological ICT infrastructure and releases a wide and diversified range of services, ranging from process analysis to complete operating management.
Key success factors
5
3. TSF 1999-2004 REVENUES
Expressed in million Euro
100%225,18
200420032002200120001999
190,80158,80
157,20136,60
133,60
6
Italian Railways Group (R.F.I. S.p.A.)
Infrastructures management society of the Italian Railways Group:
assures all the activities of the railway management on the whole network, answers of the security of the railway management and release of the Security Certificate to the railway enterprises, the capacity of the net and its use for the railway enterprises which it also manages contracts.
The tasks carried out from RFI are the following:
to assure all the railway management activities on the whole railway network, also for the Navigation
to develop and to maintain Infrastructural System efficiency
to assure system and management technological development
to take care of railway management security
to optimize the capability of the network and its use
7
TSF developed PIC (Piattaforma Informativa della Circolazione) system, with the target to provide to Italian Railways (R.F.I. S.p.A.):
An informative base unitary and certified for quality and security
A standard reference for railway circulation
A portal of the circulation, for the access, management and distribution of the information in simple and effective way
A system based on innovative technologies (Service Oriented Architecture); some of the system main features are:
• Circulation programming and consultation
• Critical situations monitoring
• The supply of information on the circulation and the timetables, etc
The system interfaces to other systems, like ASTER, from which it receives input data about the timetable’s programming of service of the trains, and RIACE, which it supplies and informations that feed the production of official reports of the circulation state.
PIC Project Plan
8
Train Circulation Information System
PIC Project Architecture
System Business Process Role
9
PIC Project : Business Continuity Architecture
WS 2003
DS-32B2 DS-32B2
DMX1000
Roma
Primary site
WS 2003
DS-32B2 DS-32B2
Bologna
Secondary site
SRDF/A
Over MPLS-IP
28Mb/s
DMX1000
10
PIC Project : Service Requirements
RPO: 10 minutes
RTO: 30 minutes
Secondary site application SLA : 99,95% availability
Communication Network (WAN, MAN, LAN) SLA : 99,95% availability
RPO (Recovery Point Objective): is the time (relative to the disaster) to which you plan to recover your data. RTO (Recovery Time Objective): is the number of hours or days in which an organization wants to recover a resource or resume a business activity..
11
PIC Project : WAN Highlights
SAN to SAN link : 28 Mbps
Secondary site access bandwidth : 4 Mbps for 18 MPLS nodes (72 Mbpsaggregate)
2 Internet connections
12
PIC Project : BC Services
Production data replication using EMC² SRDF/A
Secondary site planned activationIn case of planned maintenace operations of the Rome primary site, temporaryactivation of the Bologna secondary site
Secondary site unplanned activationIn case of disaster, standard activation of the Bologna secondary site
Fail BackAfter a secondary site activation, reapplying changes to the primary site storage before restarting it
13
PIC Project : BC Activation Procedure
WS 2003
DS-32B2 DS-32B2
DMX1000
RomaPrimary site
WS 2003
DS-32B2 DS-32B2
BolognaSecondary Site
SRDF/A
Over MPLS-IP
28Mb/s
DMX1000
Primary site unavailability:• Server fault• DMX fault• Disaster (fire, flooding, etc.)
Failover procedures
Application restart in Bologna
Write/Read
Source R1 Target R2
Data updated at N-2 SRDF cycle level