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05.02.2014

Maurizio Ferrara Atos SharePoint Services

Your business technologists. Powering progress

01-07-2011

Atos SharePoint

Switzerland Services

Maurizio Ferrara MS AHS SharePoint Service Architect

Draft Version

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Maurizio Ferrara Atos SharePoint Services

Costing

Agenda

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Maurizio Ferrara Atos SharePoint Services

SharePoint Services Cost Model Main cost drivers

▶ Administration Effort

– Depends on use case: CMS / Collaboration / Applications

– Custom code makes it expensive

– Additional interfaces drive costs

▶ Infrastructure

Storage

– External Blob Storage for large systems makes it cheaper

Computing Power

– Web Frontends (users, features)

– Database (content volume)

▶ Licenses

– Mainly SharePoint and SQL Server Licenses (CAL is expensive)

– Customer with Enterprise Agreement might want to “bring in” licenses

SharePoint O

perations C

osts

SharePoint

Operations

Web

Frontend

Web

Application

Site Collection Database

Operations

Infrastructure

Managed

Server

Storage

Backup

Load Balancer

Licenses

Operating

System

Database

SharePoint

Other costs

Internet

Access

- Systems

Management

- Site

Zertificates

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Maurizio Ferrara Atos SharePoint Services

SharePoint Enterprise

SharePoint Services Cost Model Product licensing

▶ SharePoint Editions

– SharePoint is available in three Editions:

• Foundation

• Standard

• Enterprise

▶ Licensing

– Licensing depends on deployment model

– SPLA Licenses for shared environments

– Select/Volume Licenses for dedicated

▶ More Info

– Licensing is a complicated topic and may destroy your business case

– Contact SharePoint Team if you need consulting

– Microsoft resources on SP Licensing: http://sharepoint.microsoft.com/en-us/buy/pages/licensing-details.aspx

SharePoint Standard

SharePoint Foundation (Licensed with

Windows Server)

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Maurizio Ferrara Atos SharePoint Services

SharePoint Services Cost Model Shared Hosting Option

▶ Three main hosting models

– Shared model is ideal for consumption based pricing

– Dedicated and remote operations can use consumption based pricing as well

▶ Licenses

– Can be included in shared model based on SPLA

– In dedicated model, project pricing is most realistic, if customer brings licenses

▶ Be careful with cost drivers

– Sometimes, it looks like „just collaboration“, but it is a complex application with interfaces and custom code

– Good sizing and requirements definition is needed for every SharePoint system. Unless you want to leave unhappy customers.

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Maurizio Ferrara Atos SharePoint Services

SharePoint as a Service Standard Modules

SPaaS Standard

Extensions

SharePoint Standard

functionality

Global Site Directory

Permission Explorer

Basic extensions

# Document volume per Gb

SPaaS Free trial

SPaaS Enterprise

License included (Y/N)

License included (Y/N)

SharePoint Enterprise

functionality

Basic extensions

# Document volume per Gb

SharePoint Standard

functionality

Basic extensions

# Document volume per Gb

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Maurizio Ferrara Atos SharePoint Services

SharePoint Services Cost Model Standard Pricing

▶ Sample Customer Scenario: Collaboration

– This is currently in Rainbow Process

– Customer with < 5.000 named users running on shared environment

▶ Licenses

– Can be included in shared model based on SPLA

– May happen, that customer brings licenses

SPaaS Free trial

SPaaS Standard

SPaaS Enterprise

Document volume per GB

License included 0 EUR 4,25 EUR 7,30 EUR

2,50 EUR License not included (customer bring in)

Named User 2,25 EUR 3,30 EUR

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SharePoint Services Cost Model Standard Pricing NetApp Snapshot Backup for SP

▶ NetApp SnapManager for SharePoint

– SW-SnapManager for SharePoint Totally for 36 mounts CHF 6’591.20

– SW Support Plan SnapManager for SharePoint Totally for 36 mounts CHF 11’917.27

▶ Licenses

– Can be included in shared model based on SPLA

– May happen, that customer brings licenses

SPaaS Free trial

SPaaS Standard

(1/4 Anteil)

Document volume per GB

License included Yearly

0 EUR 2’640.91 CHF

20 CHF License not included (customer bring in)

Named User 993 CHF

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SharePoint Services Cost Model Standard Pricing AD and FBA Infrastructure

▶ Active Directory Infrastructure

– Setup Accounts

– Setup Security Groups

▶ Form Base Authentication

– Can be included in shared model based on SPLA

SPaaS Free trial

SPaaS Standard

(1/4 Anteil)

AD Yearly 0 EUR 427.14 CHF

customer can create alone FBA accounts Initial Cost

Named User 284.76 CHF

Atos create FBA accounts

Named User

200 CHF

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Maurizio Ferrara Atos SharePoint Services

SharePoint Services Cost Model Pricing for Larger Customers

▶ Sample Customer Scenario: Collaboration

– Customer with 50.000 named users running on shared environment

– 20% of users run SharePoint Enterprise, the others SharePoint Standard

▶ Licenses

– Can be included in shared model based on SPLA

– May happen, that customer brings licenses – separate license from operations

Princing element Unit Customer Price

Planned Quantity

SharePoint 2010 Standard User Hosting (mandatory for SharePoint 2010 usage)

Named User

0,82 EUR 50.000

SharePoint 2010 Enterprise User Hosting (addon to SharePoint 2010 Standard User)

Named User

1,91 EUR 10.000

SharePoint Content Volume (used Storage including all costs like DB/Storage/Backup)

Used GByte 2,10 EUR 9.000

SharePoint 2010 Standard SAL (based on Microsoft SPLA)

Named User

2,53 EUR 50.000

SharePoint 2010 Enterprise SAL AddOn (based on Microsoft SPLA)

Named User

2,65 EUR 10.000

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SharePoint Services Service Levels

▶ Service Levels

– These service levels apply for standard („cloud“) hosting

– In dedicated Models (or remote operations), other service levels are possible

Service level Set 1

Service Availability 99.8%

Service Availability Window 7*24 hours: All days, 24 hours a day

Support Availability Window (second line) 7*24 hours: All days, 24 hours a day

Maintenance Window Twice a year, Saturday 08:00 - Sunday 24:00

With the exception of an immediate response relating to a

security breach.

These dates will be non-negotiable by the customer.

Incident Handling Window

Severity 1: 7*24 hours: All Days, 24 hours a day

Severity 2, 3, or 4: 5*10 hour (business days) 08.00–18.00

Service continuity – Recovery Time

Objective (RTO)

-

Service continuity – Recovery Point

Objective (RPO)

1 hours

03/03/2015

– Find out about our Service Level Agreements (SLA)

– Atos SharePoint Services provides SharePoint services in multiple quality levels. In most cases, the quality level "Gold" will be used unless otherwise stated in your contract. For Gold and Platinum we offer MSSQL 2012 AllwaysOn

Service Level Agreements

03/03/2015

Feature Highlights

– Private Cloud EPM providing

– Your benefits - Private cloud service - User and usage-based billing model - EPM extensions and customer integration (Reporting Cockpit, time comment, self-service) - Fast available aund flexible configuration - EPM solution provision in secure, certified data centers - Based on state-of-the-art Microsoft technology and market standards

– EPM extensions and add-ons

– - SAP integration (S.M.A.R.T connector) for different SAP modules (HR, PS, Cats) - Task comment and Activity Report - Self-registration portal - Reporting Cockpit for lifecycle management reporting based on historiced project data

– EPM Consulting and Customizing

– Service as favored: Service, Consulting and Support for groundbreaking project management from one source.

– EPM is supplemented by a consulting and training benefits to ensure the efficient usage of Project Service on Demand. With this package we offer you the full range of support with the implementation of Project Service on Demand by professional consultants with many years of project experience.

03/03/2015

Thank you. Do you have questions? Maurizio Ferrara Geschäft maurizio.ferrara@atos.net Gesch. 1: 058 702 16 47 Mobiltelefon: 079 349 13 27 Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud and Atos WorldGrid

are registered trademarks of Atos SA. June 2011

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