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POLITECNICO DI MILANO Scuola di Ingegneria Industriale e dell’Informazione Corso di Laurea Magistrale in Ingegneria Gestionale “Analysis and evolution of the Energy Service Companies' Italian marketRelatore: Prof. Davide CHIARONI Autore: Michele Bassi Matr. 837629 Anno Accademico 2015 – 2016

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POLITECNICO DI MILANO

Scuola di Ingegneria Industriale e dell’Informazione

Corso di Laurea Magistrale in

Ingegneria Gestionale

“Analysis and evolution of the Energy Service

Companies' Italian market”

Relatore: Prof. Davide CHIARONI

Autore: Michele Bassi

Matr. 837629

Anno Accademico 2015 – 2016

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SUMMARY

1. Figures index ........................................................................................... 4

2. Tables index ............................................................................................. 6

3. Acronyms index ...................................................................................... 7

4. Abstract .................................................................................................... 8

5. Abstract (Italian version) ........................................................................ 9

6. General introduction ............................................................................. 10

7. Introduction and contextualization of the market .............................. 11

7.1 The energy efficiency target and the role of the ESCos .................... 11

7.2 What is an ESCo ............................................................................... 14

7.2.1 Definitions ........................................................................................... 14

7.2.2 Classifications and business models ................................................... 19

7.3 The contracts ..................................................................................... 24

7.3.1 Contracts typologies and financing modes .......................................... 24

7.3.2 The contracts related risks .................................................................. 29

7.3.3 SPINs and EPC+ contracts ................................................................. 32

8. Practical example of an energy efficiency project ............................. 36

9. The state-of-the-art of the Italian Energy Efficiency market .............. 42

10. Methodology of the analysis .............................................................. 58

11. The ESCo-market analysis by industry and by technology ............. 64

11.1 Results and comments by industry .................................................. 64

11.1.1 The “revenues-proportional” approach .............................................. 64

11.1.2 The “absolute percentage” approach ................................................. 70

11.2 Results and comments by technology ............................................. 73

11.2.1 The “revenues-proportional” approach .............................................. 73

11.2.2 The “absolute percentage” approach ................................................. 77

11.3 Results and comments per specific sectors and tecnologies .......... 81

12. ESCos’ market analysis by contract .................................................. 83

12.1 Results and comments .................................................................... 83

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SUMMARY

13. Insights and trends ............................................................................. 88

13.1 Energy Service Companies and Small-Medium Enterprises ........... 88

13.2 Energy Service Companies and Logistics ....................................... 94

14. Conclusions and future perspectives ............................................... 99

15. Bibliography ...................................................................................... 104

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1. FIGURES INDEX

Fig.1 The 20-20-20 targets.......................................................................... 11

Fig.2 The specialized operators’ market composition ................................. 21

Fig.3 The integrated operators’ market composition ................................... 21

Fig.4 The Energy Efficiency Service Providers’ market .............................. 22

Fig.5 The target markets ............................................................................. 23

Fig.6 Third parties financing with ESCo borrowing. ..................................... 28

Fig.7 Third parties financing with energy user/customer borrowing ............ 29

Fig.8 The phases of an energy efficiency project ........................................ 36

Fig.9 The phases of an energy efficiency project ........................................ 36

Fig.10 The growth of the Italian market for energy efficiency ...................... 44

Fig.11 The partitioning of the investments per sector ................................. 45

Fig.12 The partitioning of the investments per technology .......................... 46

Fig.13 The investments in GDO and Hotels ................................................ 50

Fig.14 Detailed investments of Food Industry ............................................. 51

Fig.15 Detailed investments of Paper Industry............................................ 51

Fig.16 Detailed Investments of Chemical Industry ...................................... 51

Fig.17 Detailed investments of Mechanical Industry ................................... 52

Fig.18 Detailed investments of Products for Metallurgy Industry ................ 52

Fig.19 Detailed investments of Products for Building Industry .................... 52

Fig.20 Detailed investments of Glass Industry ............................................ 53

Fig.21 Detailed investments of the GDO industry ....................................... 53

Fig.22 Detailed investments of the Hotel Industry ....................................... 53

Fig.23 The ESCos incidence on core and non-core activities ..................... 54

Fig.24 The incidence of the TEE on the investments .................................. 56

Fig.25 The revenues of the sample per industry ......................................... 64

Fig.26 The revenues of the market per industry (1st approach) .................. 68

Fig.27 The revenues of the market per industry (2nd approach) .................. 72

Fig.28 The revenues of the sample per technology .................................... 73

Fig.29 The revenues of the market per technology (1st approach) ............. 77

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1. FIGURES INDEX

Fig.30 The revenues of the market per technology (2nd approach) ............. 79

Fig.31 The partitioning of the contracts typologies ...................................... 84

Fig.32 The revenues of the market per contract typology ........................... 85

Fig.33 Relations between barriers and drivers for energy efficiency ........... 91

Fig.34 Relations between ESCos and drivers for energy efficiency ............ 93

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2. TABLES INDEX

Tab.1 Activities and phases of typical intervention ...................................... 16

Tab.2 Activities and phases of a typical intervention ................................... 16

Tab.3 The specialized operators’ activities ................................................. 19

Tab.4 The integrated operators’ activities ................................................... 20

Tab.5 The contracts’ typologies .................................................................. 32

Tab.6 SPIN’s strength and weaknesses ..................................................... 34

Tab.7 SPIN’s opportunities and threats ....................................................... 35

Tab.8 Economic evaluation of an energy efficiency project ........................ 39

Tab.9 Total energy consumption per industry ............................................. 42

Tab.10 The partitioning of the Italian market for energy efficiency .............. 44

Tab.11 The inclination index towards energy efficiency .............................. 48

Tab.12 The inclination index for GDO and Hotels ....................................... 50

Tab.13 The revenues of the sample ............................................................ 63

Tab.14 The revenues of the sample ............................................................ 63

Tab 15-16 Investments and revenues rankings .......................................... 69

Tab 17 The revenues rankings .................................................................... 70

Tab 18 The shares of revenues per sector ................................................. 71

Tab 19 The shares of revenues per technology .......................................... 78

Tab 20 The revenues of the market ............................................................ 81

Tab 21 The revenues of the market ............................................................ 81

Tab 22 Categories of logistics operators ..................................................... 97

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3. ACRONYMS INDEX

EESP Energy Efficiency Service Providers

ESCO Energy Service Company

P&P Pulp and Paper industry

F&B Food and Beverage industry

ROI Return on equity

NPV Net Present Value

UNI Ente Nazionale Italiano di Unificazione

OEM Original Equipment Manufacturer

TPF Third Party Financing

O&M Operation & Management

SPIN SME Partnerships for Innovative Energy Services

EPC Energy Performance Contract

EPC+ Energy Performance Contract Plus

GDO Grande Distribuzione Organizzata

PBT Payback Time

IRR Internal Rate of Return

TEE Titoli di Efficienza Energetica

EER Energy Efficiency Report

SME Small and Medium Enterprises

LE Large enterprises

PPM Parts per million

tCO2e Tones of CO2 equivalent

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4. ABSTRACT

The concept of energy efficiency must not be confused with the “energy

conservation” one; with this one indeed, it is meant a decrease in consumption

which, not necessarily, coincide with the subsistence of the expected level of

performance. To switch-off lights at home it’s energy conservation; to

substitute an hold lamp with a LED one, and keep it switched-on for the same

time, it’ energy efficiency.

The actions of Energy Service Companies are based on this fundamental but

simple concept: to grant an equal (or even better) level of performance to the

customer, compared to a decrease in consumptions, and, consequently, in

the energy costs. The appropriation of a quote of the savings is the key to

success of this business model and it allows to offer to the customer “cash-

free” installations.

This thesis work, basing on previous industries classification studies, wants to

deepen the way ESCos interface with customers in the real world and how

they face the intrinsic complexity of the energy efficiency market. As shown in

the literature indeed, in this field there are many possible business models, as

well as many specific know-hows, portfolio of offered services and levels of

integration. About that, the ultimate goal of this thesis won’t be the one of

purposing further categorizations, but instead the one of analyzing the contact

mechanisms with the client, the barriers, the trends of the single industries

and the possible future developments for a market which was born more than

10 years ago.

The nature of this work will be twofold: quantitative and qualitative. It is

quantitative for what concerns the definition of the weights of the industries

and technologies, in terms of turnover. It is qualitative, once the dimensions

of the market have been understood, in terms of investigating the relationships

with customers before, during and AFTER an energy efficiency intervention.

The ESCos are a facilitator and an implementer, recognized by law, of the

achievement of the environmental goals: their mission is not just to “make the

business” but to create and to stimulate demand too.

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5. ABSTRACT (ITALIAN VERSION)

Il concetto di efficienza energetica non va confuso con quello di

“conservazione dell’energia”; con quest’ultimo infatti, si intende una

diminuzione dei consumi, che non per forza coincide con il mantenimento del

livello atteso di performance. Spegnere la luce di casa è conservare energia;

sostituire la vecchia lampada con una a LED, utilizzandola per lo stesso

tempo, è fare efficienza energetica.

Su questo concetto basilare si fonda l’operato di una Energy Service

Company: garantire al cliente un livello di performance equivalente (o

migliorato), a fronte di una riduzione dei consumi e, conseguentemente, dei

costi energetici. L’appropriamento di una quota del risparmio è la chiave di

successo di questo modello di business e consente di offrire al cliente

un’installazione “cash-free”.

Questo lavoro di tesi, basandosi su precedenti studi di inquadramento del

settore, intende approfondire il modo in cui le ESCo si interfacciano con i

clienti nel mondo reale e come esse affrontino la complessità intrinseca del

mercato dell’efficienza energetica. Come si evince dalla letteratura infatti, i

modelli di business in questo campo sono molteplici, così come i know-how

specifici, i portafogli di servizi offerti ed i possibili livelli di integrazione. A tal

proposito, il fine ultimo della tesi non sarà quello di proporre ulteriori

categorizzazioni, ma bensì di analizzare i meccanismi di contatto col cliente,

le barriere, le tendenze dei singoli segmenti e i possibili sviluppi futuri di un

mercato che esiste ormai da più di un decennio.

La natura del lavoro sarà dunque duplice: quantitativa e qualitativa.

Quantitativa nella definizione dei pesi dei segmenti e delle tecnologie sul

piano dei fatturati. Qualitativa, una volta comprese le dimensioni del mercato,

nell’indagare i rapporti con i clienti prima, dopo e durante un intervento di

efficientamento energetico.

Le ESCo sono un facilitatore ed un attuatore, riconosciuto a norma di legge,

del raggiungimento degli obiettivi ambientali: la loro mission non è soltanto

“fare il business” ma è anche creare e stimolare la domanda.

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6. GENERAL INTRODUCTION

The thesis work has been organized through eight main chapters, which will

guide the reader through a dissertation about the dynamics of the Energy

Service Companies’ market.

The chapters, from seven to fourteen, can be grouped into three phases:

1) The first phase will provide definitions and frameworks to give a precise

contextualization of the operators in terms of structures, level of

integration, portfolios of services and contracts. Chapter seven will focus

on the relationships between European Regulations and the role of the

ESCos and, in a second moment, on the theoretical classification of the

different actors and contracts. Chapter nine will provide the results of

previous market-analyses (mainly from the Energy Efficiency Report

2016 by the Energy & Strategy Group), which will be used as a basis and

a benchmark for the correct quantification of the results (chapters 10 and

11). Chapter eight describes instead the phases of a “typical” energy

efficiency project.

2) The second phase consists in the presentation of the results, coming

from the surveys and the interviews. The numerical data from the surveys

will be organized with a similar structure with respect to the Energy

Efficiency Report, so as to be able to make considerations about their

accuracy and affordability. The operative and “real-business” issues will

be discussed with reference to the interviews, to favor a better framing of

the dynamics and mechanisms which lay “behind the numbers”. Chapter

ten explains the methodologies used for the analysis of industries and

technologies (chapter eleven) and of the contracts (chapter twelve).

3) The third and last phase of the work consists in the evaluation of the

evolutionary dynamics in the short-medium and long term. Some topics

(which have been the objects of personal and direct experiences) will be

deeply analyzed and final conclusions will be presented together with

future perspectives (chapters thirteen and fourteen).

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7. INTRODUCTION AND CONTEXTUALIZATION OF THE

MARKET.

7.1 The energy efficiency target and the role of the ESCOs.

In 2010 the European Union established the 20-20-20 goals for energy

efficiency, Co2 Emissions and renewable sources. The 2020 threshold was a

fundamental step for World’s sustainability and the whole green economy,

being the first pragmatic set of objectives, which derived from the well-known

conferences undertaken at the end of the century and during the 2000’s.

Today these targets are continuously monitored and are going to be updated,

new protocols are going to become effective and new conferences like the

Paris one are setting long terms strategies and new goals for the near future.

The institutional attention towards the sustainability cause is increasing year

after year; the time needed for protocols’ ratification overtime is a proof of this

global trend: Kyoto protocols took years to be confirmed while the Paris

COP21 just took some months, thanks to the stronger will of European leaders

and to the earlier participation of new countries and institutions.

In the graph below the three objectives are reported together with the timeline

of the real progresses.

Fig.1-The 20-20-20 targets.

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Some observations about this representation are then needed to clearly

understand what is the real distance from the benchmarks and to realize if the

current trends have the right intensity to meet them within the deadlines. The

Renewables and Greenhouse Gases objectives have been defined compared

with 1990, with the result that, when they were set in 2010, a part of them had

already been satisfied. Today these 2 goals have very good projection for the

future and they can be supposed to reach or even exceed final targets by

2020.

As for the Energy Efficiency Goal instead, the evaluation of the progresses

with respect to the final target must be particularly careful, given that it must

be compared to 2005 consumptions (which was the first year in which

consumptions started to decrease, and so the first useful year to set the

target), so that it is practically a more recent target. Looking at future

projections, it is understandable that it will not be easy to reach the decrease

of 20% of consumptions by 2020, even if some nations like Italy have already

reached it. During the next decade the Energy Efficiency target together with

the Renewable Sources one will be fundamental as a driver for the Emissions

Reduction target, which is actually set on the 450 ppm (Parts per million);

indeed, even if this target is going to be reached, it seems that it will not be

consistent enough to keep world temperature under the “2 degrees maximum

increase”. The Paris COP21 wants to move right on this direction, enforcing

measures and placing stricter standards, even if at the moment, the global

scientific community is skeptical about the containment of temperatures

increases within the 2 degrees. Given all these very generic considerations, it

is easy to understand that there are almost two main reasons why enforcing

the energy efficiency market is fundamental for the entire world: the energy

efficiency target is currently the most challenging one and it is a strong driver

to furtherly reduce CO2 emissions.

By relying on this strategic vision and on these macro trends, the European

Union issued the first Energy Efficiency Plan in 2011, which aims to put into

practice measures and guidelines to reach objectives, with a more

“operational” vocation. It is basically articulated over three main priorities:

1. Renewal of building stocks

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2. Promoting the exemplary role of the public sector (3% restructuring per

year)

3. Promoting the development of the business model of the ESCOs

In 2012 with the directive 2012/27/EU each member state had to set its own

national energy efficiency targets in a non-binding way. For Italy, for example,

the quote was 126 Mtoe (Million tons of oil equivalent) and each state had to

bring into force these directives by 5th June 2014. During 2011 the three

aforementioned priorities were a little modified and redefined (the fact of

updating guidelines and priorities at a European level is crucial to keep contact

with the single countries in the medium term, putting “steps” for markets and

“references” for institutions and laws-adjournments) as following:

1. Promotion of long term strategies for renewal of building stocks

2. Promote the exemplary role of the public sector (3% restructuring per

year)

3. Reduction of the energy sales by 1.5% each year (importance of TEE

market)

4. Promotion of specific measures for energy audits and energy

management systems involving large enterprises.

These two lists of priorities constitute the “pillars” of the Energy Efficiency

market definition for what concerns operational procedures aimed to demand

stimulation and market development; furthermore it is possible to notice that

the individuation of the Energy Service Companies as enabling-actors of the

market is clear and well-defined. This is the evidence of the fact that the ESCo

,as an “entity”, is strongly incentivized by the European regulation, which also

certifies them uniformly (UNI-CEI11352): the ESCo is described as an actor

which works as a “trait d’ union” between EU guidelines and their application

into the real market, guaranteeing standardization, reliability and legality.

Anyway, as it will be explained afterwards in the next sections, the ESCos are

uniformly defined only for what concerns their final purpose (Energy

Efficiency) and European certifications: the structure, the size, the role in the

market, the contracting and the core activities instead, can slightly vary from

one company to another.

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Now that the “macro” institutional role of the ESCOs is clarified, the aim of the

introduction will be the one to explain what they are, how they work, what are

the main contract forms and what is the state of the Italian energy efficiency

market.

7.2 What is an ESCO.

7.2.1 Definitions.

The energy efficiency objectives can bring very different types of advantages:

the decrease in the degree of energetic dependence from other countries and

from fossil fuels, the possibility to pursue costs reductions and the GHG

reduction are just some of them. It is evident that energy efficiency takes with

it a large series of benefits but it is also true that there are a lot of barriers to

it: some of them are the lack of information and knowledge, the presence of

not qualified entities carrying out projects, the high initial costs and sometimes

a sort of “general apathy” of the specific sectors. In this contest the Energy

Service Companies acts exactly as an “Access door to energy efficiency”,

offering consultancy, knowledge, experience, historical data, dedicated

solutions, assuming technological and financial risks.

It is very difficult to give a precise definition of an Energy Service Company,

because they sell very different services, have different internal structures,

work at different stages of the supply chain and have very different ranges of

integration and specialization, by the way a first definition was given in Italy in

the Decreto Legislativo 115/2008 :

“A person or a company selling energy services and efficiency actions

in the user’ s property assuming a well-defined financial risk. The

remuneration depends totally or partially on the value of the amount of

energy saved thanks to the efficiency intervention”.

The ESCos are different from the ESPCos (Energy Service Provider

Companies) which have not the same focus on energy efficiency that we find

in the previous definition, they are indeed a sort of more “generic actors” which

operate in the market for energy efficiency, but which have not the same

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institutional value and do not mandatorily assumes technological or financial

risks. These are two central concepts for the definition of an Energy Service

Company which:

“assumes the technological risk of the intervention”

And moreover:

“assumes the financial risk of the intervention”

In the reality, none of these two last sentences is strictly necessary to define

an ESCO, but they are two key points for the framing of the entire business

model of an Energy Service Company which, as a consequence, will always

have to be technologically upgraded and able to make investments by itself or

through third parties. Some other general characteristics describing the

ESCOs, found out in the decrees and in literature, are the model of

remuneration (which is directly dependent on the customer savings), the

guarantee of the savings given by the ESCO itself and the general focus

towards energy efficiency topics.

At this point, it is almost clear that an ESCo, as it is defined, must use financial

and technological resources in the most effective way during the phases of a

project, so that this can be identified as an always-present characteristic for

every kind of company working in this sector. There is then another crucial

perspective which is useful to give definitions and generic figures of Energy

Service Companies: looking at its behavior and portfolio of offered services

over the different phases of a project. During the design & engineering,

construction, running and maintenance phases the ESCos are normally the

only responsible of the actions taken, so that the next step will be the one of

understanding the width and depth levels referred to the sets of actions

provided during an Energy Efficiency Project. These actions can be grouped

for every step of a “typical intervention” like it is proposed in the following tab:

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Tab 1-Activities and phases of a typical intervention.

Tab 2-Activities and phases of a typical intervention.

The first step coincides with the energy audit phase; even if it can have very

different levels of analysis, (basically depending on the needed accuracy

degree, on the available financial resources, on the possibility to stop the lines,

on the endurance degree compared with invasive investigations, on the

availability of time and on other factors) it is usually composed of some of the

following typical actions: taking physical measurement, making surveys

(dedicated to personnel and to the different levels of management), drawing

up an initial “as is” situation of the site and of the employed machines,

gathering all the technical characteristics and coming up with final

consumptions over time. During these stages ERP data as SAP databases

are usually asked to the company’ s management and are used to select and

extract only pertaining categories.

An ESCO can decide to implement very different types of energy audits: the

ones which are currently (after 2015) mandatory for law belongs to the “very

low detail level” type. Depending on the detail degree required by the

customer and by the kind of process, different types of procedures are used;

with the increasing of the detail level, practices like simulations become

fundamental. The right setting of the level of detail is a very challenging issue

for an ESCO because it is a key-point to satisfy the customer need in the right

way: to give an example the typical Small-Medium Italian Enterprise does not

Energy Audit Contracting Design

Site inspection and data collection

Contract Definition Definition of technical specifications

Data Analysis Funding Definition Technical Design

Energy Consulting Terms Executive planning

Verification of safety standards

Execution Monitoring Operation & Maintentance

Facilities supply Results verification Management

Installation Measurement Maintenance

Starting Eventual corrective-actions

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need high level of details and does not want to stop processes during

inspection phases, so the ESCOs are moving towards light solutions, quick

methodologies and software to make energy audits in the less invasive

possible way (it is important to remember that the basic concept to be

respected in this case, is that the final benefit brought by the energy audit

actions must exceed the total cost the energy audit itself). Another key-issue,

besides quickness and low invasiveness of procedures, is to provide

forecasted economic results (with the best approximation possible), in order

to give the customer an early idea of the savings, before going into deeper

investigations; this is a generic and fundamental principle for the “sales-area”,

and it is particularly effective when the customer is not completely aware of

the benefits given by the product/service: trying to sell the basic

product/service first, providing certain results, then going deeper into further

investigations and interventions opportunities. Another important issue at this

stage of an energy efficiency project is setting the right priorities both from an

economical-advantage point of view and from a “customer-preference” point

of view, so that the final solutions will be recommended in order of priority for

easier selection.

Once the type of intervention, together with very general parameters, has

been defined, the ESCO is in charge to offer a contract for each new plant or

retrofit-solution (i.e. the installation of new LED lamps into old fixtures

previously mounting neon lamps). The parameters of a contract are various

and this topic will be deepened in a dedicated chapter (depending on the kind

of contract the parameters can change in typology and value too), anyway the

most frequent elements inside this type of contracts are: the share of savings

dedicated to the ESCO, the share of saving dedicated to the customer, the

guaranteed saving performance, the duration of the contract, the condition

given by the ESCO for operating and managing the plant in the first years, the

presence or not of the possibility for the customer to redeem the plant and the

guaranteed payback-time. In this phase also the funding methodology is

defined, the investment indeed, can be carried out by the customer, by the

ESCO, by a bank institute or again by mixed quotes of different actors (this

final solution can get high degrees of complexity as returns must be divided

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by taking into account different weights of the invested quotes and different

degrees of financial risk and cost of capital).

The third phase of an energy efficiency project is the design of the new

solution or of the retrofit solution; in the first case the design is simpler and

requires less collaboration between the ESCO and the customer. The

definition of the technical specification must coincide with the technical

translation of the economical parameters defined in the contracting phase: the

plant must be dimensioned to give the best possible economical result, under

the constraints of space, time required for installation, minimum performance,

health & safety, productivity and so on. At this point an executive planning can

be defined and, at the end of this procedure, all the safety standards must be

checked and valued as compliant both with law regulations and with company’

s safety policies.

As it will be better explained in the next chapter, an ESCO does not always

undertake all the previous and the next phases but its business model can be

focused just on some of them. An example of this fact is the frequent

outsourcing of the installation procedures (in particular for integrated

operators) or interventions (typical plants whose installation is outsourced by

the ESCOs are PV plant).

The installation follows the gathering of all the necessary components which

are rarely produced by the ESCO, (there are just some examples of big and

very specialized ESCO which produce some components for their own plants)

indeed in the current market the components are supplied by specialized

operators mainly for higher specialization and cost efficiency reasons.

After the plant has been installed and tested, and after that fixed parameters

have been confirmed by the real functioning of the plant, it can start working

under continuous monitoring. In this phase the role of the ESCO is

fundamental for the optimization of the plant, indeed even though the plant

have been properly designed and it is in line with the customer needs, some

changings in settings and parameters are always needed after the installation

(let’s think about the effects of the increase of external temperatures over the

setting of heating systems, or increasing the “lumen/m2” in a given area of a

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site, due to changes in regulations), in order to get the best possible efficiency

from the plant. An ESCo is indeed much more qualified in monitoring plants

with respect to the customer; the data coming the monitoring activities

anyway, are usually available also for customer’s consultations. As for

operations & maintenance practices, the ESCos often support the customers

during the period in which it runs the plant so that the company will be able to

do it better when the period of competence for the ESCo will come to an end.

7.2.2 Classifications and Business models.

An ESCO can provide all or just a part of the six aforementioned actions, so

each ESCO can have a different degree of coverage over Energy Efficiency

Projects; for this reason, a first categorization is needed, dividing the ESCOs

in specialized and integrated, depending on the number of carried out

activities. The criteria and the data reported in the following lines have been

taken from the energy efficiency report 2015, in which all the Energy Efficiency

Operators (not only certified ESCOs) have been classified. The specialized

operators work on no more than 2/3 phases and are more likely to focus on

the upstream part of the projects (almost 30% of the sample makes the Energy

Audit phase).

Energy

Audits

Solution

design

Installation Maintenance &

Monitoring

Incentives Manageme

nt

Frequence

X

11%

X X

9%

X X X

8%

X X 8%

Tab.3-The specialized operators’ activities.

The most diffused configuration is the first one, followed by the second, these

operators are usually consultancy studies which specialize over energy

efficiency topics; they normally have a network of installers’ companies they

use to collaborate with, in order to link the energy audits and the design

solutions with the final installation. The Operators which use to effectuate also

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the installation stages have more complex structures and need more

personnel and more heterogeneous competences. In the end a minority of the

operators focuses on monitoring and maintenance issues, these operators

rarely identify with ESCos because they don’ t carry out the first three phases

which are fundamental for being considered an ESCo (they do not assume

technological or financial risks and they do not stimulate demand in any way).

The second category is identified by the integrated operators, which instead

work on almost all the phases of an energy efficiency project; in particular,

28% of the sample of the integrated operators work on all the six phases.

These actors are obviously more likely to be larger companies than the ones

belonging to the category of the specialized operators. The two stages which

are more frequently outsourced are the installation and the maintenance and

monitoring phase: the first one is usually outsourced to specialized installers

(to give an example, PV installers can have a much more specialized and

dedicated company structure than an ESCO which offers various types of

installations and services); this choice is mainly due to the different operative

nature competing to this kind of activity. The second one instead, is frequently

outsourced to societies which are specialized in quality-control and in the

monitoring of the processes.

Tab.4-The integrated operators’ activities.

Energy Efficiency Report

The specialized operators are 56% of the total number of the operators and

are divided into Energy Efficiency Service Provider (the category in which

ESCOs are included) and Original Energy Efficiency Equipment

Manufacturers. The majority of the specialized operators is represented by

Energy

Audits

Solution design

Installation Maintenance & Monitoring

Incentives Management

Frequence

X X X X X 28%

X X

X X 9%

X X X

X 7%

21

EESPs which are indeed dedicated operators for this kind of activities, while

the OEEEM’ s focus is the manufacturing of energy efficiency solutions.

Fig.2-The specialized operators’ market composition.

Energy Efficiency Report

The integrated operators are 44% of the total number of the operators and are

divided into Energy Efficiency Service Providers and Original Energy

Efficiency Equipment Manufacturers. The majority of the integrated operators

are again EESPs (for the same motivations of the previous case).

Fig.3-The integrated operators’ market composition.

Energy Efficiency Report

96%

4%

Market composition

EESP

OEEEM

85%

15%

Market composition

EESPs

OEEEM

22

As mentioned before, ESCOs are included into EESPs, which is a much more

generic and less restrictive group of companies in terms of distinctive

characteristics: in the following graph we can notice that Energy Service

Companies are 58% of this wider categorization.

Fig.4-The Energy Efficiency Service Providers’ market.

Energy Efficiency Report

By analyzing these graphs, it is finally possible to conclude that ESCOs are

almost equally distributed between specialized and integrated operators (with

a prevalence of specialized operators).

Another, and probably more significant categorization, from a merely “market

perspective”, is related to the ESCos’ target market. This kind of perspective

indeed, gives the opportunity to group ESCos’ activities and competences with

a horizontal logic (basically concerning the width of the services and products

offered on the different target markets), while the previous categorization was

more likely to distinguish different portions of a sort of “extended supply-chain”

for energy efficiency. In the specific case of the Energy Efficiency market, it is

important to specify that the most fitting definition of supply chain (which is a

very wide, and sometimes undefined concept) is the one given by Mentzer in

2001 (“The Supply Chain is a series of three or more entities, organizations or

individuals, which are directly involved in upstream or downstream fluxes of

products, services, money or information from primary sources to the final

27%

4%

11%

58%

The Energy Efficiency Service Providers

Facility and plant management

Utility

Advisory

Energy Efficiency

23

customer”), considering the “efficiency project” as the “object” of the supply

chain and treating it as a unique product/service which is sold to the customer.

By going back to the subject, an ESCO has today three possibilities to set its

target market: focusing on the industrial sector, focusing on the tertiary,

residential and building sector or focus on both these two categories. In this

case the ESCO obviously needs a much more complex and developed

structure together with a spread knowledge, enabling to invest over different

realities which have completely different capability to invest, needs to be

satisfied, risks perceptions and type of competences. The diffusion of the

ESCOs in the residential sector is anyway very low in the current market,

which is constituted for the moment by just some pilot projects (mainly in the

field of energetic-class qualifications of residential complexes), while it is more

frequent to find collaborations between building companies and ESCOs for

what concerns the construction of big residential complexes respecting new

requirements in terms of energy consumptions, to obtain the higher possible

classification.

Fig.5-The target markets.

Energy Efficiency Report

Industrial ESCOs use to offer both custom and standard interventions, in

particular they use to carry out the design phases like the ones concerning

energy recovery and cogeneration systems. To do that, with the right level of

personalization and to accomplish all the different parameters of such a

system, they need to have very specific technical competences. Building

ESCos are focused on the tertiary and residential sector while full scope

Full Scope ESCOs

Industrial ESCOs Building ESCOs

24

ESCos act on both the target markets. Industrial ESCos are larger in terms of

revenues and generally offer specialized and technically advanced solutions

which need high personalization degrees and high durability. The other two

categories have a slightly different approach towards the final market: they

often try to enter partnerships with OEMs (Original Equipment Manufacturers),

they try to perceive standardization, ease of installation and sometimes cost

leadership.

As a conclusion of this chapter, it is important to give a unique view of all these

categories (both horizontal and vertical), by providing a general idea of the

nature of an ESCO. The first observation regards the huge variety in terms of

carried out activities and levels of integration (vertical perspective) in the

Energy Efficiency Supply Chain (see previous definition). The second one

instead, highlights the presence of different strategies in terms of approaching

the final customer and, as a consequence, the need of developing different

marketing skills and strategies (aimed at fixing quality or cost leaderships)

depending on the target market (horizontal perspective). The combination of

the two categorizations gives the big picture of the market, which results to be

very heterogeneous. This big variety perfectly reflects into the real market, in

which an ESCo division controlled by a big energy player, an Original

Equipment Manufacturer and a Consulting ESCO are acting together and,

maybe, offering similar services to the same target market. Furthermore

consider that also non-certified operators can compete in the market too, for

what concerns portfolios of services which do not mandatory need a UNI-

certified operator). At this point, the different degrees of operational structure,

technical knowledge and competences have been highlighted, but there are

other two very big elements of heterogeneity: the typology of the offered

contracts and the financing modes, which consequently affect the financial

structure of each company; these two aspects are going to be analyzed in the

following chapter.

25

7.3 The contracts.

7.3.1 Contracts typologies and financing modes.

Different contracts typologies are used in the nowadays market for energy

efficiency; their parameters usually differentiate depending on customer

needs and on the characteristics of the intervention so that, as consequence,

the ESCo must be able to find out the best-fitting contractual form for the

specific situation. In the following chapter the most spread contractual forms

will be analyzed, pointing out pros and cons of each typology.

The first type of contracts is called “Standard contracts”; they are usually

referred to the pure outsourcing of energy management and have been used

since the ‘80s, for turnkey services mainly related to plants dedicated to heat

production. The guaranteed performance in terms of volumetric units and day

degrees are both explicitly expressed parameters. The nature of the contract

is firstly related to the outsourcing of energy management issues and, as a

consequence, it is not mandatory that the specific project has to provide the

construction of a plant. In some cases indeed, some of these contracts directly

act on already existing plants, dealing with operational and maintenance

activities. During the whole duration of the contract the ESCo results in being

the effective owner of the plant and the customer lose every right to take

operational decisions over the plant. This type of contract does not usually

provide a direct dependence between the ESCo’s profits and the effective

savings for the customer, but some clauses can put upper and lower limits to

ESCO revenues on the basis of the procured savings. Another option of the

standard contracts is the possibility to protect the customer, by guaranteeing

a fixed price for fuels or electric energy supply, so that the variability of

performances decreases and the degree of guarantee over final results

increases (This fact can be an advantage not only for the customer but for the

ESCo too, which can better control and forecast the performance trends of the

plant). In Italy the evolution of these contracts over time went through two

subsequent stages: from the “contratto calore”, which provided the

management and maintenance of a boiler, trying to improve its overall

utilization-efficiency, to the “servizio energia”, which provided the insertion into

the contract of new parameters, the most important one is the explicit forecast

26

of the customer’s saving during the years. This element was someway

“preparing the ground” for the issuing of the Energy Performance Contracts,

which appeared on the market some years later.

The second macro-type of contracts is called “Energy Performance

Contracts”. This typology has been changing during years, and is continuously

evolving, innovating and adapting to different needs of the customers and to

the increasing different nature of projects and technologies. The very essential

characteristic is in this case the direct dependence of the ESCo’s revenues

on the effective savings for the customer, this fact highlights a distinctive

feature of the ESCo compared with a normal energy consultancy company: in

the first case the customer buys (through its savings) certain results, while in

the second one he pays for knowledge (and not for a final result). While

standard contracts are particularly focused on management, operative control

and maintenance, the EPCs are mainly aimed at the renewal of buildings and

plants and at the installation of new technological solutions for energy

efficiency, pursuing innovation and, as a result, the maximum possible

Negawatts (the unit of measurement representing the saved Megawatts); by

respecting at the same time all the constraints of the specific case, from the

financial ones, to the technical ones. The ESCo’s attempt to obtain the

maximum possible savings is just due to the fact that maximum savings

translates into maximum revenues when using the EPCs: this is a

fundamental driver for the development of new technologies (in particular

when they guarantee higher savings with respect to older ones but their

market is still developing and their prices are still higher), for the stimulation of

their demand and for their effective spread into the market. Energy

Performance Contracts are to all intents the perfect contractual means for the

diffusion of new energy efficiency solutions, they are able to valorize economic

feasibility and technological goodness of the solution at the same time, making

the first one strictly depending on the second one. The most common EPC

forms show at least three general variants which differ for the risks allocation

among the involved actors, debt-capital remuneration and ESCO-capital

remuneration. The “Shared Saving” is the most classical form: the ESCO

provides the capital with its own equity or with third parties financing, then the

27

parties agree on the subdivision of the final savings. These contracts usually

last longer than the case in which the savings are completely assumed by the

ESCO, because only one part of the savings is contributing to the recovery of

the investment. They can last from 5 to 10 years, even if the real payback time

of the investment (by considering the total returns/savings as the sum of the

returns for the customers and the returns for the Energy Service Company),

would be much lower. Also in this typology of contract the property of the plant

stays in the hand of the ESCOs and only at the end of the contract it comes

back to the customer. The operation & management is usually made by the

ESCO, with predefined comfort, operative and functioning parameters.

Another well-known typology is represented by the “first out” contracts, in

which the savings are used to repay the interests and the depreciation of the

contracted loans, for this reason they last less than the “shared savings” and

the return of the investment results to be faster (usually 3-5 years). At the

conclusion of the competence period of the contract, the savings completely

pass to the customer.

The “Guaranteed saving” instead, is the wording used to describe a sort of

leasing provided with a guaranteed energy saving for the customer. In the US

this form is typically accompanied with a third party financing: the customer

underwrites the loan with the third party, while the ESCo have to guarantee a

certain level of returns (the ESCo in this case is the guarantor of the technical

feasibility and provides the third party with technical parameters useful to set

the financial ones with the final customer). The financial risk is in the end in

charge of the client and of the third party, so the Energy Service Company is

only bearing one of the two typical risks which were mentioned in the

definition’s chapter: the financial risk. For this type of contracts the duration is

usually 4-8 years. Sometimes in the contracts there are some clauses which

can guarantee fixed energy savings, fixed energy prices or again the use of

the most convenient source of energy.

In short, the financing modes can be structured so that the entire invested

capital is provided by the customer or by the Energy Service Company. The

second alternative is represented by the intervention of the aforementioned

“third party” which was previously mentioned during the description of the

28

“guaranteed savings” contract: the third party is usually a bank institute

(sometimes it can also be represented by a big energy distributors) which can

participate to the investment by providing the whole amount of the investment

or just a part of it (in this case the other part can be provided by the ESCo or

by the customer itself). In the latter situation the definition of the contract

becomes more difficult, given that different actors have to remunerate different

portion of the capital invested. Besides the amount of capital with which the

bank institute is going to participate to the investment, there is another

important variable, which is the definition of the entity the third party is

interacting with. The bank instead, can find a financing agreement both with

the customer and with the ESCo, this passage basically defines who is the

final responsible for the financial risk. In Italy the very common situation is that

the bank interacts with the ESCo, which can assume the function of “technical

guarantor” which was previously described while defining the “guaranteed

savings” concept. Nowadays bank institutes are “adapting” to this financing

scheme, by providing dedicated offices and services with specific skills and

competences which can better interact with the ESCo. This could be a key-

issue for pushing investments in the Italian energy efficiency market: if bank

institutes succeed in defining standardized parameters and conditions which

can be met by ESCo competences and guarantees, it could be much easier

to finance energy efficiency investments.

To better clarify the two “third party financing modes” described before, two

schemes showing fluxes of money and services between the entity are

provided:

29

Fig.6-Third parties financing with ESCo borrowing.

Fig.7-Third parties financing with energy user/customer borrowing.

7.3.2 The contracts related risks.

When different actors participate to an Energy Service Contract they all incur

in different sources of risk; they can perceive risks in different ways and each

30

risk typology can have different effective impacts on the specific entity,

depending on the Energy Service which is going to be contracted.

First of all the operative risk refers to the responsibility on the design and

installation of the technologic solutions concerning its good functioning at the

starting of the plant. This risk can be undertaken both by an Energy Service

Company or by an installers’ company: whoever takes this risk anyway,

should guarantee that the solution is going to effectively work and that it is

compatible and well-integrated with the other parts of the plant. When the

Energy Efficiency Service Provider which is facing the operating risk is a

specialized operator in the installation, design or operation of a particular

technology or plant, the operating risk can be lower. This happens because

specific experience in the fields of installation and plants’ “running-skills” is

fundamental when dealing with strictly practical and operational issues: the

cumulated knowledge can be decisive when installers have to face particular

physical constraints or problems of any type in the conduction of the plant.

The energetic performance risk refers to the responsibility upon energetic

consumptions of the customer which follows the energy efficiency

intervention. The entity bearing this kind of risk is linking its remunerations to

the cash flow coming from the energy savings obtained in a certain time. This

fact results in the need of good legal competences given that the energy

performance needs to be guaranteed. Legal competences play a central role

in this field: a good energetic performance could depend on the activities of

two different agents (let’s consider a customer and an ESCo in this case) and,

if the initially fixed performance is not going to be reached, it would be difficult

to determine the specific responsibilities. The solution to completely leave to

the ESCo the operations of a given plant can be found, in part, right in this

fact: the goal is to centralize the responsibilities in the hand of the ESCos, so

that the customer can be better legally guarded in the case that fixed results

are not attained at all.

A further source of risk is related to energy supply; it is basically caused by

the dependence of the Energy Service Provider’s profits upon the energy

supply competitiveness, reliability and the stability of prices. When incentives,

electricity prices, fuel prices are particularly variable it is indeed more difficult

31

to precisely determine contractual parameters and to guarantee the initially

fixed results. Two practices anyway can help to reduce this source of risk: the

energy trading and the risk management on energy prices (making forecasts

about the trend and the volatility of the future energy prices). Buying electricity

through futures can be a good instrument to get constant electricity prices and,

in general, all the so called “administrative energy efficiency” practices can

play an important role too.

The financial risk, by considering the most general definition possible, refers

to the uncertainty linked to the future value of any investment and its volatility.

The entity that bears this risk finances the investment through equity capital,

if the risk is considered too high, it will be necessary to try to resort to third

party financing. This risk is reduced thanks to the capability of evaluating

investments and to make affordable costs/benefit analysis. Furthermore, as a

definition, the financial risk is “linked” to the balance of incoming and

outcoming flows (given that it is the risk impacts on the company liquidity), and

when the volatility of these flows in linked to weather conditions, energy prices

and a lot of other variables, it becomes a fundamental source of risk to be

considered.

In the end the functioning risk is a sort of “all-in-one” risk which relieves the

customer from every kind of responsibility: in this case the entity bearing the

risk is not just carrying out an energy efficiency intervention but it is completely

guaranteeing and managing the entire service offered by the plant, ensuring

a continuous and efficient delivery of the service. A good perception and

capability of analysis of the company processes is a driver for the reduction of

this source of risk.

When an energy efficiency project has to be carried out, it is very important to

have a clear view of the risks set before the realization; that is a key point, the

complete evaluation of the risks must be clear before starting every kind of

activity because it represents an important threshold for outsourcing/in-house

decisions. An energy efficiency project is indeed composed of phases

completely different the one from the other, and one of these differences is

right the impact upon different risks categories: each phase of the project can

be more, or less adaptable to the ESCo’s structure and business plan in terms

32

of the set of risks (and related intensities) which it bears with itself. As a

conclusion (particularly for big players working on big energy efficiency

projects) the risks’ effects evaluation and combination is crucial in this sector.

Thanks to the basic considerations coming from the previous chapters, a

specific framework categorizing the contracts typologies can be issued, with

reference to the Energy Efficiency Report 2016. This framework will be used

afterwards to qualitatively describe the results of the surveys which has been

applied to the ESCOs. The framework reports the contract typologies and, for

each one, the associated risks, so that different typologies of operators (which

identifies in operators issuing a specific contractual form) are distinguished

with the criteria of evaluating their exposure to one or more risks’ typologies.

Obviously a single operator can decide to offer different types of contracts

(bearing different risks), depending on the customer it is dealing with and, in

particular, depending on what are the specific market and technologies

involved. There are indeed some cases in which the same operators cannot

bear the energy performance risk relative to a given technology and customer,

but it can bear the same risk when installing another kind of technology for

another type of customer (in terms of dimensions or needed guarantees in

terms of results).

Tab.5-The contracts’ typologies.

CONTRACT TYPOLOGY ASSOCIATED RISK

Turnkey Contract Operative risk

Energy Performance Contract Operative risk

Energy performance risk

Finance Contract Operative risk

Energy performance risk

Financing risk

All risk Contract Operative risk

Energy performance risk

Financing risk

Energy supply risk

Functioning risk

33

At this point a clear general overview of the most used contractual forms has

been provided and it will be discussed again during the analysis phase.

7.3.3 SPINs and EPC+ contracts

There is anyway another innovative contract form which is further and further

being developed: the EPC+ contract. This particular contract allows different

Energy Efficiency Service Providers to issue a single EPC collaborative

contract regulating a unique intervention indeed, as it was previously shown,

EESPs are very different one from the other, especially for what concerns

competences and core activities. This practice has been experimented in

some contexts as a collaboration between partners acting at different levels

of the Energy Efficiency Projects (Specialized installers, auditors, designers

and so on) or partners focused on different technologies; the collaboration

among these small partners has taken the acronym of SPIN (Small-Medium-

Enterprise Partnership for Innovative Energy services). Let’s consider, for

instance, that an ESCo has very good performances for what concerns the

installation of HVACs systems, this ESCo has technical competences and the

right experts and contacts for this kind of intervention. An optimized HVAC

system anyway often requires a good combination with building envelope

measures (i.e. roof insulation, windows replacement, etc.) to obtain the best

performances. The aforementioned ESCo cannot be able to provide technical

skills for this kind of installations and, furthermore, the two specific financial

analysis could be completely different: while the HVACs investments are

typically judged from a pay-off point of view, the building envelope measures

are evaluated by a depreciation point of view. These very different

perspectives, together with the need for of the customer to be served in a

dedicated way (which allows an integrated installation of the two solution) is

the source of the need for the SPINs’ contract. A SPIN between the two actors

indeed, could be fundamental in a case like this one, and could afford to offer

a very highly specialized and integrated intervention, increasing the quality

and the satisfaction of the customer. It is easy to understand that a contract

which aims to regulate such a kind of collaborative intervention and to involve

in it the customer too, could be very complex. It must basically consider a very

34

wide range of variables from the technical point of view (parameters) and also

from the financial point one. If furthermore we conjecture that the contract

provides a remuneration through the sharing of the savings, the complexity

from the legal point of view will be consistent too, being the savings shared

between two entities (or three considering the customer). It will not be easy to

quantify the exact “competence-quotes” of the shares for each actor involved

(from an economical point of view) and defining different responsibilities upon

final results will be difficult too.

The EPC+ contracts have been progressively standardized in the last years

and some business model canvas have been redacted, a lot of pilot projects

have been started through Europe, creating clusters of SMEs offering

integrated energy efficiency services. The potential of this solution is

enormous, the knowledge can be shared between the ESCo, which can enter

new markets through partnerships. Another factor that must be considered is

the need of integration which would perfectly fit some interventions. Let’ s think

about the “home” environment: the PV, the heat pumps together with

automation and HVACs system: just a few big and very integrated players

can offer the entire package of interventions.

The “EPC platform” is today active for the European states, allowing to

exchange not only information and know-how relative to the standard EPC but

also to better develop the SPIN perspective; in Italy a list of ESCOs

participating to a SPIN is present and specified into the Federesco site. It is

for this moment anyway, a field in continuous evolution which has been

deepened more by pilot projects than by the natural market demand. To

conclude, a brief SWOT analysis of SPINs is reported below.

STRENGHTS WEAKNESSES

Services can be offered in higher

quality compared to services offered

by a single ESCO

Insufficient definition of an

appropriate SPIN-management

structure

Services can be provided at lower

cost to the customer

Different approaches from experts

lead to higher development costs

35

Tab.6-SPIN’s strengths and weaknesses.

Tab.7-SPINs’ opportunities and threats.

Allow a quick and efficient response

upon consumer needs and marked

demand

Absence of a spin-framework leads

to:

-Less transfer of sales opportunities

-Limited know-how sharing Allows transfer of know-how among

SPINs to persist in fast changing

environment

OPPORTUNITIES THREATS

There is growing demand for

specialized, innovative and high

quality energy efficiency solutions

Retention of know how of SPIN

experts due to mistrust

Small scale services providers seem

to be less anonymous

Interest of the own company is seen

as more important than the success

of the SPIN

Local SMEs are likely to be preferred

by some clients

Know-how sharing may leads to a

growing number of competitors

SPINs can be also capable to cover

bigger areas

Unfavourable market conditions

may hinder the supply of services of

SPINs Various backgrounds of SPIN

members help to be more resilient

36

8. PRACTICAL EXAMPLE OF AN ENERGY EFFICIENCY

PROJECT.

In this chapter a simulation of an installation of a LED lighting systems will be

proposed, from the acquisition of the data to the measurement and monitoring

final phase, passing from the definition of the contractual terms. The

illustration below reports the passages through which the project will be

described.

Fig.8-The phases of an energy efficiency project.

Fig.9-The phases of an energy efficiency project.

As it was explained in the introduction, the Energy Service Companies do not

always follow all the phases of the project and can be, instead, specialized

only on the upstream or downstream phases. In this simulation, anyway, the

ESCO is going to be supposed to act on all the phases of the energy efficiency

project and to be the only Energy Efficiency Provider involved in the project.

Another hypothesis is given by the fact that the ESCO is going to finance the

whole amount of the investment without borrowing capital from any bank

institute, and that the customer is going to get the intervention implemented

completely cash-free. The parameters used for this simulation come from a

university project-internship carried out during the current year, anyway for

confidentiality reasons, even if no interventions have been effectively realized,

37

the name of the company will not be shown and indicators, numbers and

parameters have to be intended as “proportional” to real values, and not as

“equal in absolute terms”.

In the energy audit phase the ESCO analyzes general consumptions of the

site to understand what are the main sources of consumption, this operation

consisted in on-site measuring, by using technical instruments and by letting

the personnel compile some surveys about machines utilization. The results

of this analysis underline an incidence of 53% on total consumptions of the

lighting system which will be the subject of the energy efficiency project from

this point. At this point the ESCO has gathered all the possible data about the

lighting system to understand what is the AS-IS situation, what are the

currently used technologies and determine what are the energy efficiency

opportunities to get lower consumption values. The lighting system consumes

more than 1 GWh per year: this value is computed by multiplying the number

of lamps of each sector of the site by the nominal power of the lamps (taking

into account the transitory effect in the start-lighting phase) by the number of

hours in which the lighting system is working in the given sector. Other

considerations were necessary for a precise evaluation of the intervention, but

they have been considered out-of-scope for the intents of this analysis. The

next step is the individuation of all the possible energy efficiency measures for

the site, they are a lot and with very different natures the one from the others:

changing in the layout disposition, painting the walls white, using partitioning

of the systems, installing sensors and finally changing the old lamps with new

generation LED lamps (much more energy efficiency measures are possible,

just some were reported here). All the energy efficiency measures are then

grouped in different “offer-packages” which differentiate themselves in terms

of investments, savings opportunities and payback-time. The selection of the

packages and the right combination of the energy efficiency measures is the

most important part in order to be as effective as possible with the customer:

the packages must be the best combination of energy efficiency measures

and give at the same time a wide set of alternatives to the customer. In our

case anyway, the ESCO entirely finance the project, and so we can suppose

that the purpose of the ESCO can get an higher weight in the final decision

38

which is supposed to be the one of installing the best configuration possible:

the chosen configuration is an innovative smart-lighting system in which all

the selected energy efficiency measures are integrated to work all together in

an optimized way. It is basically a smart lighting system in which each lighting

fixture is equipped with different sensors such as motion, temperature and

daylight detectors. Each luminaire is then connected to a central server

through a Wi-Fi network, which serves as a controller for the performance of

the fixtures. The site’s personnel could control, wirelessly from the software,

the light utilization based on set parameters. Moreover, they could

automatically set up the system’s luminous output for the day, as well as

checking the status of each luminaire in all circumstances.

The definition of the financial parameters has been carried out by interviewing

some suppliers and so it refers to absolutely valid and real numbers. The

following step is the determination of the forecasted savings, which will be the

base for the definition of the contract parameters with the customer. The

smart-lighting solutions offers incredibly good results in terms of savings, so

that, despite of the very high initial investment needed, the offered paybacks

is inferior to 3 years, which is usually the limit imposed by the majority of the

Italian companies for what concerns investments in energy efficiency

measures. The estimated savings in terms of consumptions are indeed the

90%, this value must obviously be referred to the actual installed technology

of the site (in other cases the same intervention could lead to higher or lower

savings in terms of consumptions) and to the very high degree of

innovativeness of the new one. Considering the price of the energy at 0,158

€/kwh the savings per year have been estimated in 170.000 € as regards the

sole avoided energy consumption. In a second moment also TEE certificates

incomes and incentives have been evaluated and included in the returns.

Instead, as for the cost of the investment all the possible variables have been

taken into consideration: system layout modification costs, cost of the lamps,

costs of installation, insurance costs, disruption costs and VAT at 10% has

been considered too. At this point it is possible to define the investment with

the usual parameters NPV, IRR, ROI and payback-time, as it is reported in

the following tab.

39

Tab.8-Economic evaluation of an energy efficiency project.

The two columns indicate the different impacts on the investment’s

parameters given by the fact of considering or not the TEE incentives.

As it has been confirmed by interviews carried out in the ESCO market

analysis chapter, there is the confirmation of the fact that the TEE are a

positive driver for energy efficiency investments, acting in a sensible way on

the investment’ s parameters. We have anyway also the confirmation of the

fact that the TEE are not affecting the feasibility of the investment but just

being a “facilitator”, so that they cannot be considered as “decisive”.

Basing on these issues the ESCO, together with the customer, can define the

parameters of the EPC contract. During the telephonic interviews, some

ESCO stated to require percentages between 20% and 40% on the total

savings, depending on the amount of the yearly savings and on the total initial

investment. Another issue that should be considered is the management of

the TEE certificates which can be done by the customer in the case of

presence of a ISO certified actor but that must be undertaken by the ESCO in

the case of absence of such an actor. Sometimes anyway, even if there is an

energy manager in the customer-company, the ESCo can require to manage

the TEE to repay the investment faster. This issue has been recently

regularized by law, obliging the ESo to publicly declare the intention to

manage the TEE and to insert it in the contract (this is because some ESCos

had been managing TEEs without the customers’ awareness of the existence

of these incentives). In this simulation, given the huge capital needed and the

consistency of the yearly savings, we can suppose the ESCo to appropriate

(together with the aforementioned TEE-component) of the 50% of the total

savings. This fact would lead the ESCO to repay the investment in 5 years. In

With TEE Without TEE

NPV [€] 967.304 852.392

IRR [%] 54,9 46,8

Payback time (Y) 2,470 2,680

Roi 30,48% 27,31%

40

the years following the fifth, the percentage of savings in favour of the ESCO

could progressively decrease, letting to the customer the possibility of highest

savings. In the case of this installation, it could be reasonable for the ESCO

to progressively decrease savings almost for another three or four years in

order to get the right profits by the project realization (the shared savings could

be scaled as following: 50%, 40%, 30%, 20%).

These parameters cannot be described in a standardized way, they indeed

strictly depend on the risk level of the intervention and on the yield of the

investment. The installation phase instead is surely the most complex from

the point of view of the operations; even if it is under the responsibility of the

ESCO, it can be carried out by a specialized installer, because of the use of

particular structures or machines and because of specific know-how reasons.

The height of the site is indeed considerable (14 meters) and normally also

the most integrated ESCo do not own the right equipment for such an

installation. Considering the current case of LED-installation a possible

criticality might be the mounting of the new lamps without interrupting the

activities of the site; issues like that must be carefully analysed with the site’s

management because they can decisively affect the profitability of the whole

investment, even if indirectly. Let’s suppose for example that lights must be

changed above a warehouse aisle, in this case the installation should be made

during weekends not to stop freights’ handling, furthermore the platforms to

perform the installation could be twelve meters high or even more, needing

specialized personnel with particular patents and certified machines.

These are only some of the main reasons why ESCos often interact with

specialized installers which have the capability to make non-invasive

interventions and which dispose of the right equipment (sometimes ESCOs

have internal installers but some interventions could have health & safety

requirements which the ESCo’ s installers do not have).

Another issue of the installation phase is the possibility to make it “retrofit”, so

that the previous system can be adapted to the new one, in case of a LED

installation for example, it could be possible to install new lamps into the old

ceilings to reduce the initial cost of the investment. Once the system is finally

working the monitoring phase must guarantee that the terms of the contract

41

are respected, and the results of the monitoring reports must be available in

the same form both for the ESCO and for the Customer.

The main point of the monitoring phase is the determination of the nature of

the increases and the decreases in the final energy bills: to have a good

control of the system performances indeed, it is necessary to understand if

these changings are due to internal or external factors (cost of electricity,

increase or decrease in heating electrical consumptions due to the

temperatures ongoing, higher activities of the site in a certain period and so

on). This “causes’ differentiation” is fundamental from a contractual point of

view, because the responsibility and the guarantees which competes to the

ESCo usually regards the efficient performance of the installed plant and the

effects of the internal factors. In order to do that correctly, it is important that

the monitoring is not made with a “final-balance” modality but that it is carried

out in real time and separated from the other sources of consumptions of the

site. Nowadays, ICT technologies coupled with on-site sensors can play a

fundamental role, by mapping the consumptions of the system and

communicating them to both the parties of the EPC contract. In this way it is

possible to give a real-time and coherent picture of the performances which

allow to differentiate external and internal effects upon performances. The

monitoring phase has not only a “guarantee” function but an improving

function too: indeed it is possible to set the system in a better way thanks to

the data included in the monitoring reports, making it more efficient for the

future (a LED system is not really the better example to show the exploiting of

this function because the only parameter that can be varied is the time during

which the system is switched-on; for heating plants instead, monitoring reports

can be fundamental to set the system with the optimal parameters). The last

function of the monitoring phase is the maintenance one: if the system is

continuously monitored in real-time indeed, it basically allows to carry out a

more specific maintenance and make prompt interventions.

42

9. THE STATE-OF-THE-ART OF THE ITALIAN ENERGY

EFFICIENCY MARKET.

The first variable which must be analyzed when trying to describe a national

energy efficiency market is represented by consumptions because of their

direct impact on this market. Italian industrial consumptions are here reported

per each sector, by using the data of the energy efficiency report 2016 (tertiary

sector is excluded). These data are expressed in absolute terms so that they

have to be compared with the effective dimensions of the single sectors for a

better understanding of the degree of energy intensity of the industry.

Tab.9-Total energy consumptions per industry.

Energy Efficiency Report

It is possible to observe, by consulting the scientific literature, that the

industries with the highest energy intensities are the cement production

industry, the cold storage industry, the pulp and paper and the glass industry.

The first consideration that can be done is that energy intensity of a company

is not mandatorily linear with total consumptions: if we consider energy

intensity as the energy consumed for the unit of profit it depends on the value

of the products, and it is the same thing if we take the weight unit as a

reference to refer the energy consumed. It is almost clear that the real

inclination to energy efficiency of a company won’t be directly addressed to its

consumptions, but instead, to the incidence of these lasts on turnovers or

costs. Other considerations about energy efficiency inclination can be done

by considering the state of the technology used by the different industries:

INDUSTRIAL SECTOR TOTAL ENERGY CONSUMPTION [mld €]

Metallurgy 17,1

Mechanical 11

Food 10,2

Chemical 8,75

Paper 6,5

Products for building 6,45

Glass and Ceramic 5,4

43

some players use technologies which are very near to the threshold of the

best available ones, thanks to this approach, they try to take advantage by

cost competition, ease of installation or better returns allowed by the specific

technology. For these players indeed, energy efficiency is an effective driver

to compete with other companies of the same sector. As it was told before,

the sector of controlled temperature warehousing is particularly energy

intensive compared with the value of the offered service: for a refrigerated

warehouse the energy costs is particularly high and using the BATs in the

energy efficiency field is a primary source to keep tariffs and variable costs

consistently lower than the other warehouses using traditional technologies.

In this specific case, the use of refrigeration compressors using magnetic

levitation, the use of geothermal refrigeration and auto-consumptions

solutions (e.g. rooftop PV plants) can really play a decisive role in terms of

final variable costs and tariffs offered by the warehouse (also automation

could be someway included into the previous list of technologies enabling

energy efficiency, even if it is not its real objective). Besides the degree of

energy intensity and the need to compete on energy costs other issues are

linked to the history of the different industries: some of them did not invest for

a long time because of the good overall market condition of the industry, other

industries instead invested a lot for very different historical reasons.

Before discussing the differentiation of the energy efficiency investments for

each industry and technology, a representation of the general trend, regarding

the whole energy efficiency Italian market (not only the industrial one) will be

analyzed. The Italian market has grown a lot in the last 4 years, during which

the total amount of investments has increased of almost half of the value of

2012. It is possible to observe that, despite of the continuous changings in

regulations and incentives, the decrease in solution prices and the energy

efficiency culture diffusion, resulted in a general and almost constant growth

till nowadays.

44

Fig.10-The growth of the Italian market for energy efficiency.

Energy Efficiency Report

Tab.10-The partitioning of the Italian market for energy efficiency.

Energy Efficiency Report

Starting from this point, the analysis will be focused on the industrial sectors

and some of the categories of the tertiary sector; the residential sector will be

considered as “out-of-scope” for this particular level of analysis.

The next step will be the analysis of the investments referred to each

technology and industry, aiming to the categorization and composition of the

market from the customer side. The next graph is going to show the amount

Industrial Other Tertiary &

Offices

Residential Total

Investments

(Million

euros)

1.300

550

780

3.000

5.630

0

1

2

3

4

5

6

2011,5 2012 2012,5 2013 2013,5 2014 2014,5 2015 2015,5

Mld €

45

of investments divided per sector, showing the shares of the different

technology installation for each sector. This view is sector specific, it helps to

understand what are the industries investing more in absolute value and to

identify the technologies which have a major impact in terms of investments

undertaken by the different industrial sectors.

Fig.11-The partitioning of the investments per sector.

Energy Efficiency Report

This second graph is instead going to show the amount of investments for

each energy efficient technology. The total amount of investments considered

is the same of the previous graph, which corresponds to the 1.300 million

euros of the sole industrial sector.

0 50 100 150 200 250 300 350 400

FOOD & BEVERAGE

PULP & PAPER

CHEMICALS

MECANICS

METALLURGY

BUILDINGS

GLASS & CERAMICS

The investments per sector

46

Fig.12-The partitioning of the investments per technology.

Energy Efficiency Report

The industrial sector investing more in energy efficiency is metallurgy, with

350 million euros, of these 200 million are referred to efficient combustion

plants installations, while the other 150 million euros concerns lighting, electric

motors, inverters, compressed air, energy management systems and

cogeneration in order of incidence. The very high energy intensity and

temperature of the processes are the main reasons why these companies

invest a lot in heat recovery systems and efficient combustion systems;

furthermore (as it will be specified in the next chapters) the investments in

these fields are self-made for a consistent percentage. Buildings and ceramic

sectors invest with very similar proportions to metallurgy industry, but with

lower values, given the high energy intensity and high temperatures values of

their processes too. The other four industrial sectors invest a lot in

cogeneration plants, because the proportion between electric energy and heat

0 100 200 300 400

COMPRESSED AIR

COGENERATION

LIGHTING

INVERTERS

ELECTRIC MOTORS

REFRIGERATION

ENERGY MANAGEMENT SYSTEMS

EFFICIENCT COMBUSTION SYSTEMS

Investments per technology

47

production needs is almost balanced (while for the previous three sectors it

was consistently in favor of the heat production). In the end, for what concern

the sector perspective of the investments-analysis, it’s possible to conclude

that, with the exception of metallurgy industry, the average of the investments

is around the 150 million euros per sector. For what concerns the technology-

view instead, the most implemented measures are efficient combustion

systems and cogeneration, in absolute value; anyway, as it was told before,

the cogeneration systems can count on a higher variety in terms of sectors

while the efficient combustion systems are more sector-specific. The

investments in these two categories account for slightly more than the half of

the entire energy efficiency market with more than 750 million euros. The

lighting efficient systems installations are present, in almost equal

percentages, in all the industrial sectors given that they are the most

standardized solution among all the others. Among the remaining technology,

the less implemented one is refrigeration (in terms of absolute amount of

investments), which can be used only in the food & beverage sectors, in the

controlled-temperature

warehouse, and in chemical industries only in some cases.

The previous data perfectly describe the situation of the market in absolute

terms, but to better understand the dynamics of this last, also an index relating

the amount of investments per sector with the energy bills, has been

calculated. This index describes the inclination of the actors of each sector

towards the energy efficiency topics, and has been defined as “Inclination

index to energy efficiency”. This index does not imply any consideration about

the propensity of the actors to interact with an Energy Service Company; it is

just the representation of the attention given to energy efficiency by each

sector, depending on its consumptions. This point of view is very important

because it allows to get a view of the market which is “cleaned” by the

distortion given by the effective dimensions of the different sectors. The fact

that the metallurgy industry is investing more than the others indeed, does not

mean that it is more oriented to energy efficiency. It is a sector in which

systems must be updated yearly, interventions are very costly and the total

energy bill is slightly higher than other ones.

48

The results need to be carefully analyzed: the sectors with a high incidence of

energy costs are the most inclined to energy efficiency, anyway they are also

sectors belonging to the “Process industry”, in which physical and chemical

transformations together with manufacturing procedures are very well

consolidated. This means that the energy efficiency issues have been an

Tab.11-The inclination index towards energy efficiency.

Energy Efficiency Report

“everyday challenge” for these sectors and today the companies themselves

are the major experts in that field. Paper, Glass and Metallurgy companies

perceive energy efficiency as a necessity and as a source of cost

competitiveness. Sometimes the level of attention to these topics is related to

historical events or to the conditions of the market in which the company

operates. The propensity to energy efficiency anyway, has neither to be

related only to energy consumptions’ absolute values nor to green-image,

eco-labelling or policy reasons. A wide set of external conditions influences

indeed the ongoing and trends of the energy efficiency market in a given

sector and these conditions can slightly change overtime. Difficult general

conditions of a market, or lacks of liquidity could distract the management from

these topics or could have the opposite effect. To give an example, after the

crisis of the textile sector, some Italian companies were found to be very

inclined to energy efficiency, because of the necessity to reduce costs as

much as possible: this could appear to be a very strange trend for a sector

which is in low liquidity conditions but it revealed to be a driver to compete on

costs with Chinese companies, which also had to deal with expedition costs

INDUSTRIAL SECTOR INCLINATION INDEX

Paper 2,8

Glass 2,67

Products for building 2,47

Metallurgy 2,07

Chemical 1,60

Mechanical 1,59

Food 1,36

49

and lower quality. Other fundamental factors affecting the inclination towards

this kind of investments are the size of the company, the availability of capital,

the relations with third party financers, the management behavioral

characteristics and the availability of time (this topic will be fully deepened in

the dedicated section “ESCOs & SMEs” in which barriers and drivers of small

and medium Italian enterprises towards energy efficiency will be carefully

analyzed).

This analysis of the level of attention and inclination towards energy efficiency

topics is fundamental to understand the potential market which can be

exploited by the ESCOs, while the effective market is determined by the

nature of the investments and the degree of specialization owned by a given

sector upon the aforementioned installations. As regards very energy-

intensive industries, which work on predefined processes since a long time,

specific knowledges and capability to intervene on the process are more

moved to the customer size rather than to the ESCO’ s one.

The same kind of analysis has been carried out also for the tertiary sector,

considering the two categories of GDO and Hotels. The most visible

differences, compared with the previous results, are given by the high

presence of efficient refrigeration systems installations and by the much

higher incidence of the lighting than the total investments. These two sectors

anyway invest generally much less than the industrial ones, given the slightly

lower energy consumptions that they must cope with. In the GDO sector

indeed, the incidence of the lighting on the total bill can reach 50% while the

refrigeration can reach 30%, in the Hotel sector instead similar values (or

lower) for the lighting can be assumed. As it is possible to understand from

these initial data anyway, these two sectors have much more different

characteristics than the previously analyzed industrial sectors, both by the

energy usage and the total investments point of view.

50

Fig.13-The investments in GDO and Hotels.

Energy Efficiency Report

The value of the inclination index is lower than the industrial sectors and, as it

is reported in the tab below, it is a bit higher for the GDO.

Tab.12-The inclination index for GDO and Hotels.

Energy Efficiency Report

The next step for better understanding the Italian energy efficiency market is

to deepen what is the portion of each sector-specific market competing to the

ESCOs, to finally obtain the total amount of carried out investments. These

values will be very interesting in terms of comparison with the ones obtained

by the interviews of the next chapter, which concerns the revenues streams

for the single ESCOs; the proportions among the investments and then among

revenues streams coming from each sector indeed, should be generally

confirmed.

0 10 20 30 40 50 60 70 80

GDO

HOTEL

The investments per sector

TERTIARY SECTOR INCLINATION INDEX

GDO 1,57

Hotel 1,44

51

Fig.14-Detailed investments of Food industry.

Energy Efficiency Report

Fig.15-Detailed investments of Paper industry.

Energy Efficiency Report

19,9

64,5

73,9

0 10 20 30 40 50 60 70 80

TEE

ESCO

SELF MADE

[MLN

€]

FOOD

33,5

11,5

170,8

0 20 40 60 80 100 120 140 160 180

TEE

ESCO

SELF MADE

[MLN

€]

PAPER

52

Fig.16-Detailed investments of Chemical industry.

Energy Efficiency Report

Fig.17-Detailed Investments of Mechanical industry.

Energy Efficiency Report

22,4

42

97,9

0 20 40 60 80 100 120

TEE

ESCO

SELF MADE

[MLN

€]

CHEMICAL

25,1

66

108,7

0 20 40 60 80 100 120

TEE

ESCO

SELF MADE

[MLN

€]

MECHANICAL

53

Fig.18-Detailed Investments of Metallurgy industry.

Energy Efficiency Report

Fig.19-Detailed Investments of Products for Building industry.

Energy Efficiency Report

67,9

36,7

316,9

0 50 100 150 200 250 300 350

TEE

ESCO

SELF MADE

[MLN

€]

METALLURGY

28

16,2

143

0 20 40 60 80 100 120 140 160

TEE

ESCO

SELF MADE

[MLN

€]

PRODUCTS FOR BUILDING

54

Fig.20-Detailed investments of Glass industry.

Energy Efficiency Report

Fig.21-Detailed investments of the GDO industry.

Energy Efficiency Report

25,4

14,2

130

0 20 40 60 80 100 120 140

TEE

ESCO

SELF MADE

[MLN

€]

GLASS

11,2

32,6

45

0 5 10 15 20 25 30 35 40 45 50

TEE

ESCO

SELF MADE

[MLN

€]

GDO

55

Fig.22-Detailed investments of the Hotel industry.

Energy Efficiency Report

It is possible to observe that the three sectors with the majority of ESCOs’

investments are the Food & Beverage, the Building and the Chemical sectors,

while Metallurgy and Paper are the one where ESCOs invest less. The

metallurgy and paper industries are the two industries showing the highest

self-made investments (in particular metallurtgy with 353,8 mln €).

At this point a synthesis is needed, the ESCOs investments in the Italian

market are a consistent share, and for some industries they are a fundamental

one. The total amount of ESCOs’ investments is fixed at 303 million € which

correspond to 21,2% of the total. The self-made investments are preponderant

when concerning energy efficiency interventions on core processes with an

amount of 922 million €. The ESCOs, on the other side, execute 40% of the

total non-core projects. As it is shown in the two next graphs ESCOs invest

less in absolute value and are concentrated for more than 60% on non-core

activities.

7,8

19,8

34,2

0 5 10 15 20 25 30 35 40

TEE

ESCO

SELF MADE

[MLN

€]

HOTEL

56

Fig.23-The ESCos’ incidence on core and non-core activities.

Energy Efficiency Report

The total amount of investments finalized to core activities is much higher than

the one dedicated to non-core ones: what it is possible to get from this “big

picture” is the fact that non-core activities constitute a more “fitting” market for

the ESCOs’ s structures, competences and financing capabilities. By the way,

the biggest possibilities to expand the ESCOs’ market come from the core

activities.

Another important issue to get a final and complete picture of the market is

the definition of the market share competing to TEEs. A brief analysis of this

point is going to follow, by referring to the GME website. Energy Efficiency

Certificates were established by the Decrees adopted by the Ministry of

Productive Activities in consultation with the Ministry of Environment and Land

Protection on 20 July 2004. Gestore dei Mercati Energetici (GME) issues TEE

to: electricity and gas distributors and their controlled companies, companies

operating in the sector of energy services (Energy Service Companies –

ESCOs), parties who/which have actually appointed a person in charge of

conservation and rational use of energy (as defined in the same art. 19) and

companies operating in the industrial, residential, service, agricultural,

transport and public-service sectors, provided that they have appointed a

person in charge of conservation and rational use of energy under the

provisions of art. 19, par. 1 of Law n. 10 of 9th January 1991, or that they have

put in place an energy management system certified under the ISO 50001.

TEE are issued on the basis of the achieved energy savings that Gestore dei

S E L F - M A D E

E S C O

922,6

95,2

213,8

155,9

Core activities Non-core activities

57

Servizi Energetici (GSE S.p.A) reports to GME. Each TEE corresponds to 1

TOE (tons of oil equivalent) and are distinguished into four main types:

Type I, certifying the achievement of primary energy savings through

projects reducing final electricity consumption;

Type II, certifying the achievement of primary energy savings through

projects reducing natural-gas consumption;

Type III, certifying the achievement of savings of forms of primary

energy other than electricity and natural gas and not used for

transport;

Type IV, certifying the achievement of savings of forms of primary

energy other than electricity and gas in the transport sector;

(*Other 3 “minor” types of TEE exist.)

Electricity and natural-gas distributors may achieve their energy efficiency

improvement targets both by implementing energy efficiency projects (and

gaining TEE) and by purchasing TEE from other parties. The management of

the TEE by the Energy Service Companies is a consistent source of revenues,

particularly for small or “consulting” ESCOs. Some of the interviewed ESCOs

indeed (see the analysis of chapter two) declared that almost the whole

amount of their turnovers was due to this practice. The way TEE are included

into contracts is various, ESCOs indeed, basing on the interviews, use to

adopt very different forms: sometimes they keep all the incomes from TEEs

selling, sometimes they share them with customers and sometimes they leave

them to the customer (if it disposed of an Energy Manager or a certified entity).

The very important aspect is the presence of a clear allowance given by the

customer to the ESCo for the TEE appropriation: the law has been updated in

the last months as fot to this topic, by specifying that the consensus must be

registered in the contract regarding the Energy Efficiency Project which

caused the issuing of the certificates. As regards the self-made managing of

the TEEs, the trend is opposite to the one describing the investments:

companies manage by themselves only 50 million € of TEEs corresponding to

the 5% of the volume of business. For the ESCOs instead, the weight of the

58

TEE is significant and equal to 241 million €, which must be added to the 303

million € coming from the investments.

The graph below reports the incidence of the volume of business deriving from

the TEE management and from the investments.

Fig.24-The incidence of the TEE on the investments.

Energy Efficiency Report

The low portion of the TEE in the self-made investments market is mainly due

to the lack of certified Energy Managers that can manage these certificates

(In Italy the qualification finalized to handle the TEE’s management is

indicated by the wording “Esperto in Gestione dell’Energia” or “EGE”. ESCOs

usually have much more available channels to sell certificates and this is a

fundamental driver to reduce the time needed to transform the TEEs into cash

and to sell them at the right moment considering the prices on the market.

These are the main reasons why the TEE market is almost completely

controlled by ESCOs accounting, in some cases, for more than the half of their

revenues. The low portion of the TEE gives an idea of their role into the

market: they are very good form of incentive but usually do not affect the

investments’ feasibility; furthermore, their concept is fundamental to link the

industrial players to the energy efficiency targets. In other words, they are a

sort of global guarantee of consumptions reductions and they are globally

recognized too: that is a fundamental fact to homogenize the European market

country by country.

S E L F - M A D E

E S C O

50

241

1120

303

TEE Investments

59

To conclude this chapter, a brief summarize of the market will be provided:

the final total investments market dimension is 5,63 mld € of which 654 mln

come from ESCOs and 4.970 are self-made. For what concerns revenues

ESCOs account for a total of 1,54 mld € of which 454 mln € come from the

TEEs management, 330 mln from the provision of additional services (like the

“servizio calore”) and the remaining 654 mln from the investments.

60

10. METHODOLOGY OF THE ANALYSIS

The analysis of the ESCo-market will be carried out by using two different

types of approaches (which will be explained later in this chapter) which both

bases on the results of 20 telephonic interviews. The total number of

telephonic interviews has actually been greater than 20, but the whole sample

included some data which would have distorted the analysis from a numerical

point of view. Furthermore, only certified ESCos have been included in the

final results to guarantee a major overall conformity of the analysis. The

interviews which have not been included in the final twenty ones, have been

anyway very useful to understand the global nature and state of art of a market

in which still a big part of the Energy Service Providers are not certified

entities.

The interviews were structured with standardized questions; when it was

possible, (when the ESCo considered as “not confidential” the required data)

the interviewed were asked to answer by providing absolute values, while in

other cases, they answered in percentage terms (in this case the answers

have been compared with total revenues from AIDA, to get a reliable order of

magnitude of the provided data).

The questions regarded both the market-positioning of the ESCos and their

contractual-portfolio, these two areas of analysis allowed the redaction of 4

big sets of results:

1)The ESCo market analysis by technology.

2)The ESCo market analysis by sector.

3)The ESCo market cross-sectional analysis (coupling technologies and

markets).

4)The ESCo market analysis by contract.

In the next pages an anonymous example of telephonic survey is presented.

61

“Esco n.15”

1) Indicate the amount of revenues per sector competent to energy

efficiency interventions. If it is possible, indicate the percentage

describing the public or private nature of the customer.

(If the data is considered confidential please give a percentage of this value).

2) What are the most implemented technological solutions for each

sector? If it is possible, indicate the weight of each technology per

sector in terms of revenues.

INDUSTRY TECHNOLOGICAL

SOLUTION

RELATIVE

WEIGHT IN

THE SECTOR

Food &

Beverage

Cogeneration 80%

Trigeneration 20%

Led and smart

metering

Work in

progress

Textile

Cogeneration 80%

Trigeneration 20%

Led and smart

metering

Work in

progress

Hospitals

(Private and

PA)

Cogeneration 80%

Trigeneration 20%

Led and smart

metering

Work in

progress

INDUSTRY RELATIVE CONTRIBUTION

Food & Beverage 60%

Textile 20%

Hospitals 30% (85% private and 15%public)

62

3) Indicate what are the contractual forms of your contracts-portfolio

and, per each technological solution, show the most “fitting” ones. If it

possible, indicate the weight on the total revenues.

4) Other information:

-Guaranteed savings.

-10 years average duration for EPCs.

-Data related to the quote of savings reserved to the customers: 20% (fixed

for the whole duration of the contract) from the first year.

-There is the possibility to vary it depending on the energy prices’ ongoing.

CONTRACTUAL

FORM

RELATIVE

CONTRIBUTION

Turnkey contract Almost zero

EPC contract with

financial risk borne

by the customer

40%

EPC contract with

financial risk borne

by the ESCo

60%

EPC contract with

energy trading

Almost zero

INDUSTRY TECHNOLOGICAL

SOLUTION CONTRACTUAL FORM

Food & Beverage

Cogeneration EPC – ESCo’s RISK

Trigeneration EPC – ESCo’s RISK

Led and smart

metering

Work in progress

Textile

Cogeneration EPC – ESCo’s RISK

Trigeneration EPC – ESCo’s RISK

Led and smart

metering

Work in progress

Hospitals

Cogeneration EPC – ESCo’s RISK

Trigeneration EPC – ESCo’s RISK

Led and smart

metering

Work in progress

63

After the compilation of these forms, a more “general” conversation about

qualitative aspects usually followed the standard survey, this operation was

fundamental to get the a good idea of the effective perception which the

service providers have about their market.

The results have been analyzed with two different approaches: the first one

consisted in a proportional comparison of the specific revenues of the sample

and the total revenues of the ESCO industry (From the Energy Efficiency

Report 2016). The second approach instead, has been developed to avoid

distortions in the results, caused by the possible wrong representativeness

that so little a sample could give: for this reason, the analysis was made on

percentages and not on absolute values.

The first approach is supposed to be more quantitative and specific for what

concerns the description of the sample, while the second one is supposed to

give a better general description of the ESCO market. The two approaches

will be replicated for every chapter (Analysis by sector, analysis by technology

and cross-sectional analysis) so that a precise and specific picture of the

sample and a general description of the industry will be contextually given.

The first step consists in showing the revenues of the sample coming from

each customer-industry and related technology. The revenues must be

considered as cleaned of their amount coming from the TEE management

which has been supposed in the order of 40%, based on the data of the energy

efficiency report 2016. The analyzed industries are: paper, chemical, glass-

ceramic-bricks (g.c.b from this point on), metallurgy, mechanics, food and

beverage (f&b from this point on), textile, pharma, building, publishing and

printing (p&p from this point on), plastics, hospital, public administrations,

private offices, hotels and sport centers (hotels from this point on) and GDO

& logistics (GDO from this point on). The analyzed technologies instead are:

co/trigeneration (gogeneration from this point on), leds and oleds (LED from

this point on), organic rankine cycles and heat recoveries (ORC from this point

on), heat pumps, inverters, buildings upgrading, electric motors, renewables,

compressed air, metering and refrigeration.

64

The revenues for each ESCO has been obtained by consulting the AIDA

database, in the case of ESCOs which are spin-offs of a corporate,

considerations on the corporate revenues have been carried out to come up

to the final value. In the next tab a first sight of the data of the sample is

provided, the goal of the analysis will be the discussion of these data from the

three perspectives of industries, technologies and cross-sectional analysis, by

using the two approaches explained before to provide final considerations

about macro-trends and future possibilities.

Another observation regards the choice of shifting the investments in logistics

from the single sectors to the GDO category, this was due to the high

incidence of the investments in logistics, to their different nature with respect

to the industry-specific ones and to their similar nature among different

industries. To give an example the led substitution in the warehouses of a

mechanic or textile company are almost similar interventions even if they are

carried out in two companies which have completely different priorities for

what concerns the energy efficiency issues. In other words separating the

interventions in the input/output logistics activities allows to allocate to the

different industries only the industry-specific more typical interventions, with

the result to get a more representative analysis (cleaned of the “logistics

component”). Another factor which lead to this choice has been the increasing

market of the logistics contractors, which is contributing to the composition of

a stand-alone industry of logistics, with different needs from the others in terms

of energy efficiency issues.

65

Cogeneration LED ORC Heat Pumps Inverters

Buildings Upgr.

Paper 300 60 60 0 60 0

Chemicals 1140 960 240 360 780 0

GCB 900 1200 90 0 810 0

Metallurgy 900 1380 900 0 840 90

Mechanics 540 420 120 360 480 0

F&B 2040 780 240 0 360 0

Textile 360 480 90 0 120 0

Pharma 60 540 0 0 0 0

Building 660 660 30 0 720 0

P&P 60 210 0 60 120 0

Plastics 60 180 60 0 0 360

Hospitals 420 360 0 180 30 90

PA 270 3000 0 0 0 0

Private Offices 0 480 0 0 0 0

Hotels 0 420 0 90 0 180

GDO 960 4200 0 720 0 420

Tot. Technologies 8670 15330 1830 1770 4320 1140

Tab.13-The revenues of the sample.

Motors Renewables Compressed Air Metering Refrigeration

Tot. Industries

Paper 60 60 0 0 0 600

Chemicals 180 180 420 0 0 4260

GCB 300 60 120 0 120 3600

Metallurgy 300 60 120 0 120 4710

Mechanics 300 60 420 0 120 2820

F&B 0 0 0 90 0 3510

Textile 0 30 120 0 120 1320

Pharma 240 0 120 0 120 1080

Building 120 0 0 0 0 2190

P&P 0 0 0 210 0 660

Plastics 0 0 0 0 0 660

Hospitals 0 30 0 120 90 1320

PA 0 270 0 0 0 3540

Private Offices 30 0 0 30 0 540

Hotels 0 0 0 90 90 870

GDO 0 480 600 480 180 8040

Tot. Technologies 1530 1230 1920 1020 960 39720

Tab.14-The revenues of the sample.

Revenues are reported in thousands € and, when under 100.000 €, have been excluded

from the analysis, the cells with higher chromatic intensity give a first-impact idea of the

most implemented solutions paired with each industry.

(Revenues refer to the sample only).

66

11. THE ESCO MARKET ANALYSIS BY INDUSTRY AND

TECHNOLOGY.

11.1 Results and comments by industry.

11.1.1 The “revenues-proportional” approach.

Fig.25-The revenues of sample per industry.

By using this approach the dimension of the single ESCOs is taken into

account, given that the percentage of the volume of business declared during

the interviews has been multiplied by the revenues provided by AIDA

67

database. This gives a very quantitatively and precise idea of the sample, but

can create distortions when reported to the total revenues of the entire ESCO

industry (because of the presence of big players or conversely, of smaller

ones). The dimension of the analyzed sample corresponds to 20 ESCOs

which are about one tenth of the total Italian ESCOs, and the revenues

referred to it are about 40 million. Considering that the revenues of the whole

market are 624 million euros (without TEEs and residential sector), it is

possible to conclude that the average dimension of the companies in the

sample in terms of revenues is smaller than the average of the whole market.

In the next figure the revenues streams are divided into sub-streams for each

customer-industry served by the energy efficiency services market.

The interviews revealed a very low diffusion of residential projects, indeed

just one ESCO declared to get almost the 30% of its revenues from this

market, by installing building envelopes in new residential buildings

(technology on which the player was particularly specialized) and heat pumps.

Although a specific section for the residential sector was not included in the

survey, every company was asked to describe the reasons why they did not

enter the market and the reasons why they did not succeed in doing it in case

they tried. The first underlined barrier to the entrance to this market has been

found to be the inconsistency of the savings in absolute terms, not for the

customer but for the ESCO itself, which has described the residential

customer as “too small” in the majority of the cases. Another barrier which has

been highlighted in some interviews was the difficulty in communicating with

this market for the majority of the ESCOs because of their “unfitting”

structures. These ESCOs stated that they believe in the possibility to make

profitable investments also in the residential sector but that they don’t have

the right structure and trade channels to do this. The global impression, on the

current residential energy efficiency market, which emerged from the analysis

is not completely static: ESCOs just take the 1% of this market but some

players (in particular the spin-offs of some big distributors) are starting

implementing new products for domestic sector, with particular attention to big

residential complexes. A big driver for the future spreading through this sector

could be the development of collaborations and partnerships with the

68

construction companies, particularly when the energy efficiency service

players are also distributors (or spin-offs of a distributor; this could make it

easier to reach the market), conversely for the moment, the interventions in

this sector result to be almost all “ex-post installations” of solar plants, heat

pumps, refrigeration plants and so on.

Public Administrations sector has revealed to be a difficult sector to be

analyzed: just three ESCOs of the sample resulted in investing in this field,

but when they do it, this represents a big part of their revenues. This is mainly

due to “big-fish projects” which are not always easy to win, but that can result

in very big revenues streams in case of success. The first of the three ESCos

declared to derive 60% of its revenues from the energetic upgrading of Public

Administration offices, the second one 40% from the LED installation for

municipal lighting, and the last one (a very big player) the 90% of total

revenues from PAs (10% comes from LED installations and the 90% comes

from “heat management” of the hospitals). A representative issue highlighted

by these actors is the high residual availability of interventions for LED

installations in the municipal-lighting (very big areas of important

municipalities are still lighted with classic lamps), which have been described

as low-risk investment for the ESCOs with very constant returns/savings.

Another fact emerging from the interviews of these three actors have been the

necessity to divide the hospital category from the PA category: today almost

half of the Italian hospitals are private and projects in this field can move big

amounts of investments; so the hospitals have been considered a per se

category from that moment on. The most spread installations for hospitals

resulted in LED installations and cogeneration for a total amount of 1.3 million

euros (the same amount of the textile industry from the sample), confirming

the big importance of these structures (both private and public) for the ESCo

market. Almost the same amount of investments come from the hotels and

private offices.

GDO industry (remember that this category collects GDO operators, third

parties logistics providers and internal interventions for energy efficiency in

inbound and outbound logistics) gave particularly important results, reflecting

the green logistics trend, which is pushing big players to put more attention on

69

the entire life cycle of the product and not only of its production. Big logistics

contractors try to get important labels and certifications and the interest for

reducing consumptions and emissions is higher and higher as demonstrated

by the Global Logistics Emissions Council (GLEC), led by the Smart Freight

Centre. In the current analysis, the GDO category includes also logistics

activities because, in addition to the growing importance of the “per se sector

of logistics providers”, the nature and the weight of the interventions are very

different from the process’ one of the others industrial sectors. To sum up, the

data regarding the GDO category refer to every kind of intervention regarding

logistics activities: activities in the nodes (warehouses, transit points), point of

sales of the GDO, and transportation activities of both logistics providers and

the industrial sectors.

The total amount of investments resulted in 8 million euros which can be

compared to almost one third of the total of the industrial sector revenues. The

big concentration in LED installation well reflects the nature of this category,

in which technologies like the cogeneration, the ORC assume a lower

importance, while they have a very high incidence on the industrial sectors.

Among the industrial sectors (accounting for 25.4 million euros together) the

one which resulted to be the best “customer-sector” for the ESCo market has

been the metallurgy one, with 4.7 million euros, followed by the chemical

sector with 4.3 million euros. The other industrial sectors are all included in

the range between 2 and 4 million euros, except from paper, textile, pharma,

plastics and print and publishing which resulted to be sharply under the

average. The results of this category have been particularly affected by some

big players investing specifically in a few sectors (or sometimes just one of

them), so that, given the small dimension of the sample, it resulted in a

distortion of the single categories (this fact will become clearer with the

analysis in the next graph and with the second approach of the next chapter).

The final data have been then reported to the total amount of ESCOs’

revenues, which comes from the investments in energy efficiency: the total

revenues of 1.4 billion € have been cleaned of the TEE component and of the

additional services component (like the “servizio calore”), giving a total final

amount of 654 million €. Furthermore, this amount has been decreased of

70

other 30 million euros, which represents the share of the residential energy

efficiency market taken by the ESCOs (1% of the total market dimensions,

which is 3 milliard), indeed the residential sector has been considered as “out

of scope” for this analysis because of its very different identifying

characteristics. At this point it is possible to get a first sectorial sight of the

market:

Fig.26-The revenues of the market per industry (1st approach).

A comparison with the Energy Efficiency Report is now possible, particularly

for what concerns the categories of the industrial sectors (in the other macro

categories there are some differences in the boundaries definition, like it was

71

previously explained for the GDO). The comparison will not be set on the

absolute revenues values but on a ranking, the reason of this choice is that

the data in the Energy Efficiency Report 2016 are referred to the investments

made by ESCOs and not to the revenues coming from each sector: these are

surely two comparable sets of data but not in absolute terms.

The first four sectors coming respectively from the Energy Efficiency Report

ranking and from the current analysis ranking are provided:

Tab.15-16-Investments and revenues rankings.

This comparison confirms the fact that the industrial sectors appear

particularly distorted when reported to the total amount of the market’ s

revenues streams using this approach. It’ s possible to conclude that this

method gives a very precise description of the sample but it gives heavy

distortions too, when trying to give a global perspective of the market. For

these reason the second methodology has been used for this purpose and it

will be faced in the next chapter.

Revenues Ranking

1) Metallurgy

2) Chemicals

3) Ceramic & Glass

4) Food & Beverage

Investments Ranking from E.E.R.

1) Mechanics

2) Food & Beverage

3) Chemicals

4) Metallurgy

72

11.1.2 The “absolute percentage” approach.

This approach uses a slightly different logic based on the average percentage

of revenues that an ESCO gets from each sector, without considering its

dimensions, so that it tries to figure out the expected revenues per sector of

an average ESCO.

Tab.17-The revenues ranking.

Now the ranking of the four major industrial sectors includes the same

elements of the energy efficiency report and reflects the same hierarchies with

the exception of the mechanic industry which is in the real context the most

important customer for an ESCO (The different result can probably be due to

the small dimension of the analyzed sample). Anyway, the global perspective

of the industrial sector given by the Energy Efficiency Report, from the point

of view of the investments, seems to confirm the global perspective of the

current analysis, from the point of view of the revenues.

At this point, by using the average percentage data of this approach, a

description of the dimensions and major sectors of activity of an Italian ESCO

will be provided. Taking as a reference only the revenues coming from the

investments in energy efficiency interventions, and so excluding “other

services” and TEE as before, the revenues of an average ESCO are about 3

million euros (considering 200 Certified ESCOs for a total market of 624 million

euros). In the tab below the average percentage and the expected revenues

coming from each sector for an average ESCO are provided:

Revenues Ranking

1)Food & beverage

2)Chemicals

3)Metallurgy

4)Mechanics

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Tab.18-The shares of revenues per sector.

This representation highlights the great importance of the GDO and of the

Food & Beverage sectors in terms of revenues, the first one is mainly pulled

by the LED installations and the second one by interventions in cogeneration.

Also the chemical sector is mainly pulled by these two technologies, with an

important contribution of inverters installations. In the end, considering the

results of the Energy Efficiency Report 2016 also the mechanic industry would

have been included into the group of sectors which are expected to bring more

revenues to an average ESCO, but as it was told before, according to the

interviews, it resulted to account just for an average 9 % (in line with

metallurgy).By taking into account all the previous considerations and the

comparisons with the Energy Efficiency Report 2016, it is now possible to

conclude that the second approach better reflects the global picture of the

market, in particular when considering the dimensional relations between the

different categories. For what concerns instead the absolute values, it was not

possible to check them with affordable studies or abstracts from the literature,

and so there is no guarantee over the accuracy of the analysis. Anyway, the

revenues streams in absolute terms revealed by the analysis are reported

Sector Share Revenues

Paper 0,04 107

Chemicals 0,11 336

GCB 0,04 131

Metallurgy 0,08 236

Mechanics 0,09 270

F&B 0,17 498

Textile 0,04 125

Pharma 0,04 131

Building 0,03 86

P&P 0,02 47

Plastics 0,04 125

Hospitals 0,03 84

PA 0,05 159

Private Offices 0,03 99

Hotels 0,02 47

GDO 0,17 512

74

below, taking into consideration the total value of 624 million euros of the

market, as it was done for the previous chapter.

Fig.27-The revenues of the market per industry (2nd approach).

75

11.2 Results and comments per technology.

11.2.1 The “revenues-proportional” approach.

Fig.28-The revenues of the sample per technology.

As for the sectorial analysis, the first approach will be useful to fully understand

the distribution of the revenues coming from the different technologies for the

ESCOs interviewed within the sample. In the tab below a ranking of the most

profitable interventions categories is provided considering, like in the previous

chapter, a total amount of revenues of about 40 billion for the entire sample.

The analysis reveals a high propensity of the ESCOs to invest in LED

technologies. By considering the Energy Efficiency Report, the most installed

technology in the energy efficiency market is the cogeneration, however this

datum is referred to the whole set of energy efficiency services providers and

to self-made investments too; this fact reveals that cogeneration is an

76

absolutely highly incident sector for the ESCOs revenues but that there is also

a big part of self-made investments as regards this technology. Conversely

the LED market appears to be globally smaller than the market for

cogeneration technologies, anyway it appears to be the bigger revenues

stream for ESCO companies. Some of the ESCOs of the sample were asked

to explain why they got such good results in this field and to specify if it was

due to the continuous growth of this market, to the availability of new

installations for by the public administrations or to the characteristics of this

type of investment in terms of payback-time and savings. The ESCO revealed

that the growth of the global market allowed a reduction in the prices by the

suppliers and easier and smarter installation modalities, but they described

the current situation of the municipal lighting and the typical characteristics of

the investments, as the two main variables driving to this very high incidence

of LEDs on their revenues. The LED’s installations indeed, are typically costly

interventions, but given the very high savings, they allow low paybacks too:

this is the condition which, in the ESCO’s opinion, usually convince the

customer to look forward a LED solution (this is particularly true for small and

medium enterprises). The high cost of the investment anyway lead the

customer to contact the ESCOs and the high opportunities for savings give

almost in all the cases the possibility to find the right parameters for setting an

EPC contract which allows the ESCo to recover the investment in a brief time

and to let to the customer the benefits of the whole savings after a quite short

period. Furthermore, the LEDs installation are not influenced by changings in

temperatures, weather conditions and use-time of the machines: these factors

allow to define in an easier way the EPC contract with respect to other

technologies which need more guarantees by the ESCOs towards the

customers. To sum up, the LEDs investments can give a very good level of

risk for all the risk categories: the operative risk is low because it is not difficult

to guarantee the compatibility and the integration of these systems (design

and installation procedures are quite standardized). The energy performance

risk results low too, given the high constancy of the savings. The financial risk

assumes good levels, given that the future perspectives for this technology

are good and the market is expected to grow again in the next years.

77

As regards the cogeneration market it is possible to state that this technology

almost equally distributes among all the industrial sectors, accounting for 8.7

millions of revenues over the analyzed sample. A major fact which emerged

during the interviews is that a lower number of ESCos has this technology

within their portfolio, because an higher level of specialization is needed: the

knowledge of the specific process or location in which the intervention must

happen and the more complex design and installation procedures, concur to

create an higher degree of complexity than LEDs installations. A

demonstration of this fact is the presence of an actor of medium dimensions

(revenues around 3 millions) which only installs cogeneration plants and is

completely specialized in this technology: the specific knowhow in this field

can be a very important differentiation factor, in particular for projects

presenting high design and realization complexity. Even if the industrial sector

is the major cluster of customers for cogeneration plants, also GDO is an

important one, with almost 1 million of revenues considering the analyzed

sample. The different risk typologies are surely higher than they are for the

LEDs, because the savings can be less constant and depending on the

activities carried out in the work floor (basically the reasons are the opposite

ones compared with LEDs).

The inverters represent another growing market, given the very wide range

of application (machines speed control, energy and material consumption

optimization and coordination of different machines) the installations distribute

almost equally among all the sectors, furthermore the market is pulled by the

photovoltaic growth. As it was explained in the introduction cross cutting

technologies always represent good opportunities for the ESCOs and

inverters can be considered into this category in some ways: they can be

applied to very different activities from centrifugal pumps to compressed air

systems. The very wide field of application anyway does not affect too much

the complexity of the interventions, inverters are today standard components

(even if the market is still moving in terms of quality/price) and big players like

Huawei and ABB supply them on the market. These are just some of the

reasons why inverters represent another good field for the ESCOs which,

even if showing a major degree of complexity in the installation (mostly in the

78

case of retrofit interventions of already existent plants) with respect to LEDs,

grant consistent and constant savings combined with low operative and

financial risks.

All the other technologies stood between one and two million euros in terms

of revenues streams and can be considered as minor fields for the ESCO

market, anyway all together they represent more than 25% of the total

revenues of the sample: this fact remarks the importance for an ESCO of

being a polyvalent entity, capable to follow the new trends of the energy

efficiency market and to insert or to exclude from its portfolio of services the

one or the other technology. More than one ESCO stated to make almost

equally distributed installations of different technologies in different sectors,

differentiating all the risk typologies and amortizing the big variability of a

market like the energy efficiency one, which is continuously influenced by a

huge set of factors (energy prices, incentives, politics and so on).

In the following graph, the data relative to the sample have been proportioned

to the total value of the ESCO revenues of 624 million euros, with the same

procedure that has been previously used for the sectorial analysis.

79

Fig.29-The revenues of the market per technology (1st approach).

11.2.2 Absolute percentage approach.

To get a better perspective of the market, the second approach (which uses

the average percentage shares per technologies) will be carried out to

understand if there are big changes if compared with the previous one and to

finally give some overall considerations of the market from the point of view of

the technologies. The following tab shows the expected revenues for an

average ESCO (3 million revenues) based on the average percentages

declared during the interviews for each single technology.

80

Tab.19-The shares or revenues per technology

Again, this second approach allow to clean some distortions: the biggest

interviewed player (with total revenues equal to the double of the ones of the

second biggest player) indeed stated to derive a consistent part of its

revenues from the lighting installation and not to install cogeneration solutions

at all; this fact was particularly affecting the analysis in terms of absolute

revenues. To conclude, a last representation of the market derived from the

second approach is provided in the figure below.

Technology Share Revenues Streams

LED 0,26 780

Cogeneration 0,24 720

Inverters 0,15 450

Compressed air 0,03 90

ORC 0,09 270

Heat pumps 0,03 90

Motors 0,05 150

Renewables 0,06 180

Building Upgr. 0,03 95

Metering 0,03 90

Refrigeration 0,03 89

81

Fig.30-The revenues of the market per technology (2nd approach).

The overall picture of the market slightly changes as regards LED installations,

ORC, renewables and Motors. This hierarchy seems to be more realistic then

the previous one in particular as for the ORC which resulted to be installed in

all the industrial sectors. The energy efficiency report 2016 confirms (with

exception for renewable sources which are not included in the analysis) that

the 5 major installed technologies in the total energy efficiency market (

comprising the self-installations too) are LED, cogeneration, inverters, ORC

and electric motors. An interesting comparison can be made regarding the

ORC & efficient systems of combustion: in the Efficiency Report they result to

be almost at the same level of investments as the cogeneration systems. This

kind of installations anyway (particularly in the heavy industrial sectors) are

sometimes self-made, given the big degree of integration needed with the

82

existing machines and complex processes. Some ESCOs figured out that big

companies using heavy combustion plants already implemented these

systems investing by themselves: this can be a reason why the results

describe this technology as a minor revenues stream for an ESCO, compared

with others.

Another important issue regards the administrative efficiency as a consultancy

support to energy management in terms of operations and decisions: this

category has not been included in the analysis because it cannot be

considered as a technology, but it is an important service that an ESCo can

deliver to customers and it is sometimes referred to specific technologies and

plants. An example of this issue is represented by the interview of an ESCo

which stated to carry out almost exclusively consultancy activities (without

any installation or design practices) mainly deriving its revenues from

administrative efficiency consultancies and TEE management. To make an

example, a possible consultancy recommendation which does not involve any

installation but that is at the same time referred to a specific technology is the

following one: some warehouses with controlled temperature stocks can be

advised to low the temperature under the needed value when electric energy

costs less and to switch off the refrigeration plan when it costs more (letting

the temperature come back to the standard value, and starting again the

system in a second moment). Other possible recommendations can regard

the maintenance of some cross-cutting technologies, the elimination of

compressed air systems losses, the substitution and cleaning of the lamps or

again the organization of the on/offs of some lighting sectors depending on

the work shifts. All these measures are not matched by any big investment but

can result in good source of revenues for the ESCOs; this fact highlights again

the very high importance to have a diversified knowhow in all the different

technologies and sectors.

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11.3 Results and comments per specific sectors and

technologies.

Tab.20-The revenues of the market.

Tab.21-The revenues of the market.

The highest incidence of a technology over a particular sector is represented

by the lighting over the GDO: in this industry, the lighting assumes huge

shares on the total consumptions than to other sectors, which have to face

with other bigger energy vectors. The incidence over the total revenues

84

coming from the GDO sector is 27% while it is 20% over the total revenues

coming from the Public Administrations, these two sectors indeed are the one

in which the LED market is developing more. Another technology which has a

high incidence on a particular sector is the Cogeneration on the Food &

Beverage industry, which accounts for 23%. The companies of this sector

indeed typical have high heat intensive processes which account for the

majority of their total energy consumptions: pasteurization and cooking for

example use a lot of electric energy and need a lot of heat too, so that the best

conditions for a cogeneration investment are created. Also other industrial

sectors have plants requiring and dissipating big quantity of heat like

Chemicals, Bricks production, Metallurgy and Mechanics, anyway there are

some differences compared with the food and beverage that makes them less

desirable for an ESCO: bricks and metallurgy in particular are process

industries which have the best knowledge possible on their processes and so

they are usually well performing on the process energy efficiency.

The investments in the cogeneration technology coming from the Chemical,

GCB, Metallurgy and Mechanics are very high and account all together for a

40% of the total investments in cogeneration technology. Another interesting

datum is represented by the investments in ORC which comes from the

metallurgy industry for 50% of the total amount, in fact this is one of the most

classical and suitable sectors for heats recoveries. Compressed air and

inverters seem to have good incidence homogeneously on all the industrial

sectors while they have lower incidences on Hospitals, PAs, Private offices

and hotels.

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12. THE ESCO MARKET ANALYSIS BY CONTRACT

12.1 Results and comments.

As it was reported in the introduction chapter about contracts, the forms

provided by the ESCOs are very different the one from the others in terms of

formulation of the contract, shares of the savings, financing modalities,

undertook risks, duration and clauses.

The initial aim of the interviews was to allocate the different typologies of

contracts to particular sectors or technologies but it revealed to be a hard task,

because almost half of the ESCos stated that they did not make any difference

about the typology of contract with respect to the particular sectors. Some

ESCOs indeed declared to provide all the possible contractual forms to try to

deal as best as they could with the customer, and that sometimes some

“hybrid” solutions are adopted to find a point of agreement. Other ESCOs

instead, defined some sectors or technologies as more suitable for some

contracts typologies, but it was not enough to build a definitive framework

pairing sectors/technologies and contracts. It was possible anyway to define

what are the most used contractual forms given that the ESCO were asked to

define the percentage of their revenues coming from each contractual form.

The contractual forms have been categorized as follows:

1)Turnkey

2)EPC with financial risk taken by the ESCO

3)EPC with financial risk taken by the customer

4)EPC plus energy trading

Besides these categories the interviewed ESCOs were asked to declare if

they used equity or borrowed capital, but in the majority of the cases the

answer has been that there is not a unique policy. None of the ESCOs stated

to use only borrowed capital, some of them stated to use only equity capital

and others to use borrowed capital only in periods of low liquidity or just for a

86

part of the investment. So, taking these considerations into account, the

categories can be definitely redefined like:

1)Turnkey with borrowed or equity capital.

2)EPC with financial risk taken by the ESCO using equity capital or borrowed

capital from the bank to the ESCO.

3)EPC with financial risk taken by the customer using equity capital or

borrowed capital from the bank to the customer.

4)EPC plus energy trading

At this point a representation of how the different contractual forms are

distributed is possible, the figure reported below shows the average

percentage for each typology. The second step has been to report these

percentages to the total revenues of the ESCO sector to understand what is

the total volume of business for each contract typology.

Fig.31-The partitioning of the contracts typologies.

20%

59%

20%

1%

Turnkey

EPC ESCO

EPC Customer

EPC + trading

87

Fig.32-The revenues of the market per contract typology.

The EPC contracts financed by the ESCOs or by third parties through the

ESCOs seem to be the most diffused contractual form. An important witness

about this fact has been released by an expert of this sector who stated that

initially the most diffused form was the turnkey (standard contracts) but than

ESCOs tried to switch to EPC, firstly trying to imitate markets of other

countries and then because the increase in affordability of installed

technologies started to translate into lower financial risks. A more stable

technology, giving more constant savings, allows to get more constant returns

and so the ESCO becomes more minded to sign EPCs contracts instead of

typical contracts not depending on the energetic performance. Before going

deeper into the EPCs details which came out as results of the interviews, we

need to specify that some other contractual forms, which are not included in

the analysis, have been found out: an example of this fact is a sort of “leasing”

which resulted to be recurrent for the LED lighting installation in the

municipalities. It is indeed neither a turnkey contract, because the owner of

the lamps is the ESCO and neither an EPC contract because the amount paid

by the municipality is not depending on the energetic performance of the

lamps neither on the final savings. More than one actor operating with the

public administrations anyway admitted to use this form of agreement.

128267

365733

123067

6933

624000

TURNKEY EPC ESCO EPC CUSTOMER EPC + TRADING MARKET

Revenues

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The most used EPC formula is the “shared savings” one, which split savings

between the ESCo and the customer during the operating years of the plant.

In the majority of the cases these percentages are not constant but change

over years with higher values for the ESCOs in the first years and lower ones

in the last years. This especially happens when the ESCos invest directly, so

that it easier to repay the investment in a shorter time and leave before 100%

of the savings to the customer, once it is completely recovered.

As regards a generic EPC saving contract the duration resulted to be around

the 7,5 years, with percentages favoring the customer with the passing of the

years; sometimes after some years (normally 2/3) the customer can decide to

redeem the plant (paying an amount of money) and continue to operate it

instead of the ESCO: it happens when the customer takes the necessary

competences to do so during these years and wants to run the plant itself to

take all the savings. The value of the savings dedicated to the ESCO differs

depending on the investment and on the needs of the customer too, usually

the share dedicated to the ESCO can be between 15 and 20 % and can

decrease during years in different ways (depending on the duration of the

contract). A clear example was given by a very big player specialized in

cogeneration, ORC and efficient heat plants who defined a particularly

standardized contractual form specifically for the “heat interventions”:

contracts are quite short in time (considering the type of investment) with a

range of 5 to 9 years, they are based on euros per cubic meter saved and they

include a sort of guarantee for the customer (a part of the returns is fixed

independently from the savings). A last consideration on the EPC with ESCO-

financing derives from an interview with an expert of the sector who

externalized the difficulty for little ESCOs to issue them: these companies

often offer these solutions but sometimes, especially when the projects require

big investments they try to switch to the turnkey before signing the contract

and sometimes this attempt causes the end of the negotiations.

To conclude, the EPC with associated energy trading is not diffused at all, and

it is mainly devoted to large ESCOs or spin-offs of energy distribution players,

which can make some interesting variations to the original form of the EPC

89

contract, like discounts on the energy prices or dedicated services for the

energy buying, by using the futures.

90

13. INSIGHTS AND TRENDS

In this chapter two main issues will be deepened. The first one is the role of

the SMEs as ESCos’ customers, analyzing how Energy Service Companies

can interact with other stakeholders, in order to pursue the most typical drivers

for the overcoming of the barriers to energy efficiency. The other issue is a

detailed analysis of the GDO & logistics category because of its high incidence

resulting from the analysis.

13.1 Energy Service Companies and Small-Medium enterprises.

The aim of this chapter will be the one to evaluate all the possible touchpoints

between the needs of the Small and Medium enterprises and the services

provided by the Energy Service Companies, to do that two abstracts by Trianni

and Cagno about “Barriers” and “Drivers” of the SMEs compared with energy

efficiency will be taken as a base.

In Italy and in the other European Countries too, the customers of the Energy

Service Companies are mainly Small and Medium enterprises; to better

understand the role of the SMEs it is important to understand what is their

incidence on the total industrial consumption, what are their barriers to energy

efficiency and how the ESCOs could be a driver to overcome some of these

barriers. According to the European Commission Observatory of SMEs

research of 2012 only 4% of European SMEs have put in place a

comprehensive system to monitor and control energy consumption,

furthermore 90% of SMDs have not yet or have only recently adopted a few

measures to control their energy consumption. In addition to this, according to

a 2011 investigation led by the European Commission, SMEs are also

strategic for the European domestic economy, responsible for approximately

60% of the Gross Domestic Product produced and about 85% of new job

opportunities.

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From the two aforementioned abstracts it is possible to define some principal

categories of barriers for small and medium enterprises like:

1)Technology related

2)Information related

3)Economic

4)Behavioural

5)Organizational

6)Competences-related

7)Awareness

In particular, some of the most incident barriers resulted to be the lack of time,

the lack of liquidity and the lack of competences and awareness of a great

part of the interviewed SMEs. As it was told before an ESCO is often an entity

with multidisciplinary competences and which can offer very different types of

services, from installations to financing, passing by consultancy activities,

energy trading and TEE management. That is basically why it is interesting to

go deeper into the relations existing between the ESCO services and the

barriers of SME; this could be an interesting field to furtherly expand the

scientific literature too: getting a quantitatively valid framework about the most

impacting drivers exercised by the ESCO upon the SMEs could be an

instrument for both the actors acting in the market.

Among all the drivers provided by the abstracts a part of them has been

chosen, considering the drivers that can be enforced by an Energy Service

Companies:

1) Informative drivers: management support, external energy audit,

external cooperation, awareness, knowledge of non-energy benefits,

availability and clarity of information

2) Economic drivers: cost reduction from lower energy use, private

financing

3) Regulatory: green image and release of certifications

4) Vocational training: technical support and programs of education and

training

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The first category is mainly related to the issues coming from the Energy

Audits that can signal inefficiencies and show possible non-energy benefits

(benefits which are not directly related with energy efficiency but that can be

pursued by developing energy efficiency measures) deriving from different

interventions. The support of an ESCo to a company can also be devoted to

the management, aiming at the design of an environmental management

system. Some of the interviewed ESCos stated to provide support for the

creation of Energy Management Systems too, both by providing direct

consultancies and by providing software and hardware. Furthermore, the

ESCos have available and clear information about all their past interventions

and this is fundamental to provide companies with real cases of applications

(to demonstrate them that effective economical and performance benefits are

possible regarding a specific technology/installation). Also the regulatory

drivers can be pushed by some of the ESCo services: some interviewed

ESCos declared to release the ISO 50001 for the implementation of an Energy

Management System. This is another important service given the very

dynamic environment of regulations and policies of this market, and given the

difficulties of the customers in staying tuned with new standards and

objectives. The economic drivers instead are mainly related to the financing

capacity of an ESCo or to the guarantees that can exercise (in terms of

technical affordability of a project and in terms of returns) in the case of a third

party financing with a bank institute. The different contractual forms offered by

an ESCo can be considered an economic driver too: the possibility for the

customer to find different financial solutions, with different paybacks and

returns can be a great advantage when trying to pursue expensive energy

efficiency installations. In the end the last category, vocational training, has

not been reflected in any interview but can be considered as a service that an

ESCo could decide to include in its portfolio, and that could have considerable

impacts on the awareness of a company’ s personnel.

In the following graph, (from the Trianni and Cagno study “Exploring drivers

for energy efficiency within small- and medium-sized enterprises: First

evidences from Italian manufacturing enterprises”) a framework on how

different stakeholders like technology suppliers, firms and government can act

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on drivers is provided; the scheme divides the positive actions of drivers on

different barriers for each phase of the decision making process (Awareness,

needs and opportunities identification, technology identification, planning,

financial analysis and financing). The original study anyway is not specifically

contextualized neither for the Small and Medium Enterprises nor for the ESCO

market but, given the right conditions and limitations, can be very useful to get

a big picture of the interactions occurring among the Energy Service

Companies, SMEs, Banks institutes, Technology Suppliers and the

Government. The barriers listed before are allocated in each decision-making

phase: awareness, needs and opportunities identification, technology

identification, planning, financial analysis and financing, installation, startup

and financing. The arrows show the relations and positive actions of the

drivers on the barriers, these effects can combine (normally positively) acting

on the same barrier to energy efficiency or again a single driver can act on

more than one barrier. In the top part of the figure there are the stakeholders

that are a sort of “enablers” of this model, they are in other words the suppliers

of resources that allow to the drivers to become effective.

Fig.33-Relations between barriers and drivers for energy efficiency.

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By adding the entity “ESCO” to the initial situation, the previous scheme

slightly changes because of the ESCOs’ capability to interact with the other

stakeholders compared with the SMEs’ one. ESCOs can easily interact with

technology suppliers (finding out the best technologies available and

assuming a sort of “market monitoring” function which is not usually

undertaken by small & medium enterprises), with the government

(undertaking a similar function than the previous one but concerning

certifications, standards development, new incentives introduction and future

legislations forecasting), with banks institutes (offering a much more

affordable profile in terms of competences and guaranteeing the goodness of

the interventions on behalf of the customer) and with other companies (an

example can be given by energy distributors: ESCOs usually have a complete

vision of the energy supply offers in the market and can find the right solutions

for the customers acting on drivers for energy efficiency like the cost of

electricity per kwh). Summing up, the ESCO assumes the function of “unique

interface”, which basically puts the customer in better conditions for

understanding and perceiving the market with respect to the classical situation

in which the Small-Medium enterprise must interface with a lot of different

actors.

At this point a little modification to the previous framework is purposed by

considering the presence of an ESCo with the role of “market-facilitator”.

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Fig.34-Relations between ESCos and drivers for energy efficiency.

This can be an important point of view of the market for an ESCO, when

defining its portfolio of services, depending on its dimensions and local

conditions of the market. The ESCO could try to define what are the most

impacting drivers on the most common barriers of its target market, so that it

can set priorities and better define services-portfolio and internal structure.

The ESCO should basically understand which are the major barriers of the

target customers, understand what of the aforementioned drivers could act on

them and, in the end, chose the better ways to interact with other stakeholders,

to enforce these drivers in order of priority (impacting as much as possible on

the barriers demonstrating more need of improvement).

This analysis, coupled with the telephonic interviews, helped to understand

what is the current situation of the ESCos in terms of fitting in the right way

the needs of the customers; some ESCos resulted to move forward the right

direction, being flexible with the small customers and providing them software

and tools for the energy management, together with quick methodologies for

energy audits giving brief and precise results. Some ESCO also stated to

provide to SMEs simplified and more flexible contracts that enable the

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possibility to change quotes and shares of the savings overtime (another

source of flexibility in that sense can be referred to the EPC+ contracts,

sending back to the specific chapter in the introduction). Other players instead

did not move in this direction, they are very specialized and big players

(usually providing big plants design and installation), and they do not need to

offer such flexible and specific solutions, given the very different nature of their

customers which are bigger than the average (In this case the personalization

provided by the ESCO is more on the “design” than on the “contract”). In the

end another category of ESCO can be defined and it is a part of the small

providers, which were simple installers or technology suppliers before getting

the ISO certification, these providers do not offer all these solutions and

services and are neither multi-disciplinary nor flexible: these actors basically

work with small customers (which have the aforementioned specific needs

typical of these companies) without fitting their needs in the best way, limiting

themselves to sell products, installing them and managing them for the period

fixed by the contract (usually a turnkey contract).

To conclude, it is now clearer how complex a business model of an ESCO can

be, and how difficult it is for an ESCO to move through such a heterogeneous

market, defining the right portfolio of services and at the same time adapting

to its original structure. For an average Italian ESCO anyway, except for some

specific cases, the attention towards the small medium companies seems to

be essential and it is surely a key-point and success factor for the near future.

13.2 Energy Service Companies and Logistics.

The GDO and logistics field resulted to be one of the most important market

for the Energy Service Companies, accounting for more revenues than all the

single industrial sectors. It is important to repeat that this fact is mainly due to

the inclusion in this category of all the interventions related to inbound or

outbound logistics activities, comprising also the ones entertained by

companies operating in the industrial sectors. The effect of this classification

is a very heterogeneous category, which has not to be intended as a real

conventional market sector but as a group of different kind of customers all

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looking for logistics efficient solutions. The two main reasons why this

classification was chosen are the following: the growing importance of green

logistics and the type on installations needed in this field. The green logistics

is becoming more crucial, new standards are developed every year, in

particular for what concerns emissions and transportation protocols,

furthermore the logistic sector itself is continuously growing and expanding

the market with new customers. This growth is accompanied by the stronger

growth of the e-commerce, creating ulterior and multiple implications with

consumption reductions and energy efficient solutions related to the sales or

buying of products through the internet. Collaboration forms among upstream

and downstream companies are a growing trend in logistics, and it has further

implications on the optimization of the energy consumption from a supply-

chain point of view. In the end, the most “classical” point for an ESCO, is the

nature of interventions on inbound & outbound logistics themselves, which are

usually cross-cutting technologies highly impacting on the total energy

consumption of these activities; furthermore, these are quite standardized

solutions (in comparison with other solutions for process-industry which

require an higher degree of complexity in the design and the installation of the

solution) which ESCOs regularly install. To sumup, this sector is growing,

presenting both disruptive (e-commerce and collaboration) and “cash cow”

opportunities (cross-cutting technologies) for energy efficiency and represents

a key point for the energy service companies. If the “what” of this sector is

clear, let’ s now consider the “who”, because here is probably the major

element of difficulty in the relations between the ESCOs and the customers of

this sector: large road carriers, small road carriers, express couriers,

intermodal terminal operators, warehouse operators, railway carriers and

intermodal rail-road transport operators, third party logistics providers and

freight forwarders. These operators basically refer to the logistics outsourcing,

a fast-growing sector, with growing competition in which the decrease of the

energy costs results in an important success factor. But what are the actors

with which an ESCO should try to interface more? Road carriers, express

couriers and freight forwarders give great attention to consumptions due to

competition reasons and ESCO are not the right support entities for complex

transportation problems (or better, they are not for now, considering the

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current average dimension of an ESCO in the Italian market), furthermore

given the dimension of the analyzed ESCos it seems difficult to imagine them

to have as customers logistics player which are bigger than them.

Furthermore, also big multinational third part logistics providers are difficult

operators to interact with: given their dimensions and their attention to

consumptions. Companies like DHL, Kuhene&Nagel or CEVA have milliard

euros of revenues and can easily invest locally through the corporate’s founds.

But what about the intermodal terminal operators and the warehouse

operators? They are usually Italian companies and they were born in a

completely different market with respect to the current one, they don’t always

care of energy efficiency issues but they should start doing it to compete with

the bigger aforementioned players. These providers offer storage, inter-ports,

material handling activities and are sometimes grouped in porters

cooperatives (typical Italian entities). These operators do not always have big

financial resources and improving in technologies like electric motors and

LEDs can bring to big impacts on liquidity. Besides all these actors, which can

be grouped into the outsourced-logistics there are all the companies operating

in industrial sector which internally manage inbound or outbound logistics

operations, these activities are not typically core for those companies which

sometimes make the mistake to look at energy efficiency issues only for what

concerns their core activities. Reading some abstracts about this topic it

appeared to be clearer that some big multinational are more likely to invest in

green policies regarding their core activities (in particular production) for eco-

labelling purposes, referred to single products or processes. This digression

was aimed to explain that the attention towards the whole supply chain is not

always high and in these cases market opportunities for ESCOs can be

generated. In the end, there are GDO companies which are more congealed

and classical ESCOs’ customers, in particular as regards the sales points. To

sum up a lot of different actors have been highlighted in this chapter, with

completely different dimensions and needs but all requiring the same

technologies in very similar application-environments with very similar

incidences on consumptions. To conclude a brief classification of the logistics

actors is provided, relating each actor with some general features of interest

for an ESCO.

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Tab.22-Logistics operators categories.

The two last categories of operators have been highlighted because they are

the most “national” entities operating in the logistics outsourcing, and the two

categories which could be more likely to interact with an ESCo for the reasons

which were explained before. To give an example, a standard energy

efficiency intervention (like a LED installation) of an ESCo on a small

warehouse operator’s site could be decisive in terms of diminishing its fee per

pallet-place and help it do provide more competitive fees; by, at the same time,

not weighting on its liquidity.

Investment

capabilities

Awareness Incidence of

crosscutting

technologies

Total

energy

costs

INTERNAL

LOGISTICS

LEs Medium Medium Medium Medium

SMEs Low Low Medium Medium

OUTSOURCED

LOGISTICS

Road carriers

(LEs)

Medium High Low High

Road carriers

(SEs)

Low High Low High

Expr. Couriers High Medium Low High

Terminal

operators

Low Low High Medium-

High

Warehouse

operators

Low Low High Medium-

High

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To conclude, the revenues coming from this macro sector for what concerns

EPCs and turnkey contracts (excluding TEE and “other services” component)

revealed to account for 126 billion euros. As a possible future development (to

furtherly analyze the ESCos’ market) it would be very interesting to

understand what part of these revenues comes from internally managed

logistics, what part compete to outsourced logistics and what is instead the

component relative to the points of sales.

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14. CONCLUSIONS AND FUTURE PERSPECTIVES.

This final chapter wants to summarize some relevant factors of the current

state of the energy service companies’ market, omitting the economical and

numerical perspective in favor of a more practical and “real world” oriented

analysis. The first conclusion is that the ESCO market is heterogeneous, the

European certifications and the existence of some actors and associations like

“FIRE” and “Federesco” are making it more coherent; today anyway there are

still a lot of companies working in this market without respecting the

parameters of guarantee and sharing of the energy savings. This is how FIRE

itself expresses about the heterogeneity and lack of standardization of the

market: “This risks to create confusion in the current market and, in the next

future, a possible loss of image, creating a consistent disadvantage for all the

actors operating in the “mechanism”. These impressions have been confirmed

by the interviews carried out in this thesis, in particular an ex-operator of the

sector pointed out the fact that some ESCOs (in particular the smallest one)

offer among their services the contractual form of the EPCs but in the end they

do not practically issue them. This is surely a key-point: the conformity with

the European certifications should be reflected into the real business,

otherwise the certification becomes a sort of “label”, losing its fundamental

function, which is ensuring that the everyday activities of an ESCo are going

in the same direction of the final goals determined by European Union itself,

together with the single nations. To conclude, the heterogeneity of the sector

is generally an advantage, because energy efficiency must be offered at every

level and at every price to every kind of company (which have different

contractual and financial needs); anyway the sector must conserve its

credibility and its mission, which is not only to “make the business” but it is to

stimulate the “non-existing-demand” too, and to do to this, it needs particular

integrity. A key-point for the demand creation is the switch from a “provider”

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perspective to the “customer perspective”, by interpreting all the non-energy

efficiency benefits and the non-energy efficiency losses. When proposing an

intervention to the customer indeed, it is important to highlight all the possible

benefits in the final evaluation and also to quantify the possible indirect losses

so that the customer can be more comfortable in the perception of the

installation. From the literature it is possible to understand that non-energy

efficiency benefits can account from the 40 to the 120% more compared with

the standard returns on the initial investments. It’s fundamental for the ESCos

to adopt this point of view of “general efficiency” while making energy

efficiency in a “lean” optic, providing better productivity, health and safety

parameters, waste and emissions reductions and so on. For this moment

anyway a lot of providers still have a strictly “provider point of view” and need

a changing in the relationships with the customer.

The other key-issue for the near future in addition to the conformity to

certifications and to the community objectives is the growing attention of the

financial institutes to the energy-efficiency topics, indeed the third parties

financing are going to be easier in near future: all the Italian banks in last years

have developed, or are developing, more and more specific and dedicated

“offices” which are charged of evaluating energy efficiency projects. By

referring again to the FIRE report, there is an important issue coming from the

banks’ feedbacks: a high percentage of financings are refused by banks,

because of the poor contents and the superficiality of the projects presented

by the ESCOs. This is another key-issue, which is somehow linked to the first

point of this chapter: the conformity with standards and norms is fundamental

because it can help to overcome liquidity problems and “unlock” more financial

capital. From that point of view, standards and norms should be furtherly

developed, in order to get standardized forms and parameters, that can make

it easier for financial institutes to assess and compare different projects.

Regarding the topic of “superficiality”, there is another fact which should be

underlined and this is the mandatory energy audit which is provided by law

from 2015: the majority of the ESCos release it as it was a mere certification,

but it is instead an opportunity to create awareness and to stimulate demand.

These observations come from the examination of some reports and from the

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guidelines which are described by the Italian decree about mandatory energy

audits; the form is not specific enough and is not oriented to effective future

solutions. In the end these audits should be completed by possible

recommendations about practical interventions at different levels,

accompanied by examples of previous installations showing that savings can

be real and payback-times are short, providing the names of suppliers and

giving physical contacts, in particular to Small and Medium Enterprises.

These last points have not been underlined to point out a pessimistic

perspective of the market but instead they should be intended as good

practices that ESCos must follow to keep the head of a sector which is

growing faster and changing over years. There are indeed new incentives

which are going to be issued in next months and new technologies which

will be soon commercialized, creating new markets in which ESCOs will

play a fundamental role. For what concerns the incentives, the eco-bonus

should be extended since 2019 and incentives for building restructuring

could be coupled with the ones for anti-seismic criteria. Furthermore, the

value of the Green Certificates (referred to already-built plants which

obtained the permission to receive these certificates some years ago) is

going to be lowered almost to the value of the White Certificates (basically

pushing the market towards the use of a single type of certificates). The

sector of biogas and biomethane is expected to change too, from the

regulatory point of view; given the forecasts about the growth of the sector

indeed, the regulatory scheme (which provides for the moment the

“Certificati di immissione in consumo”) could be furtherly modified. New

technologies are then going to spread over the market, given the decrease

in prices, the growing standardization and the good results obtained in

other countries. In order of importance (although with completely different

characteristics and level of progress) the infrastructures of the charging-

points for e-mobility and of the LNG distributors will be the two biggest

short-medium term challenges. If the first topic is anyway well-known and

has been “in the spotlight” for some years, the development of the LNG

infrastructures is surely less discussed but equally important and ready to

be carried out: the European Union wants to build a distributor every 400

kilometers, new liquid-methane vehicles (also for heavy transportation) are

now available and in Italy the construction of 20 new distributors is

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forecasted, so that, these premises given, the attention towards biogas and

liquefaction plants is going to grow faster and faster in our country. In the

end, new technologies for energy storage, from new generation lithium

batteries to graphene and sugar devices, will be another huge market which

is going to develop more and more during the next years, in particular for

what concerns e-mobility and electric-transportation. For all these reasons

the structure and the capability of interventions of the ESCO will be required

to adapt to these new challenges (in particular as for the world of

transportation in which the ESCO are not moving big businesses at the

moment). Another key-role will be played (for what concerns the approach

to new businesses and the technologies) by collaborations with the

specialized companies of the specific sectors, a good example for this issue

is the “internet-of-things” market. As it was revealed by the CESEF (Centro

studi per l’ efficienza energetica) indeed, the potential market for our

country in this sector is enormous and has not been exploited by regulators,

ESCOs and a big portion of the Italian companies which could get big

advantages by the use of these technologies: “The IoT can better the

performances of the traditional technologies: it is estimated that the

installation of a “smart” management-tool for operations in an industrial

plant, could lead to energy savings for 30-40%”. Furthermore the CESED

underlined the barriers to the diffusions of the IoT, declaring that the

demand has to be stimulated and that the role of the regulators and the

utilities is fundamental: these factors are absolutely positive for the

intervention in the market by the ESCOs, both from the point of view of the

stimulation of the demand and from the point of view of being the “mean of

application” of new regulations and incentives. Again ESCOs are a good

environment where competences of IoT specialized actors, energy

efficiency goals and regulations can get in touch for better integrations and

application on the final market (which is forecasted to account for 25 milliard

euros in 2025, at European level).

These aforementioned trends are very big and general market forces which

will represent new fields and challenges for the ESCOs, because they get

away from the traditional “design-install-manage” way to operate, which is

basically focused on the traditional plant, by pushing the ESCO towards a

multidisciplinary and more dynamic environment. There are some news

anyway, also for the traditional way to operate of the ESCOs, which are

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represented by the diffusion of new technologies in the field of the

“classical” installations: the natural lighting through “solar-tubes” is starting

to spread over Europe and the use of new efficient electric domestic-

heating devices (typical of Scandinavian countries) is becoming familiar in

Italy too. The new solar-tubes can bring in the inside environments almost

95% of the sun-light and can be integrated with sensor and LEDs to keep

a constant level of lighting; actually, they seem to have the possibilities to

play an important role in the retailers and shops markets.

As a latest conclusion, it is important to point-out some of the more recent

FIRE’s declarations about the short term: as regards the sectorial

subdivision, the Energy Services Companies are going to get stronger on

the Tertiary sector and on Public Administrations, while an increase in the

core-interventions is forecasted for large companies. From a very general

point of view instead, the market seems to be in a sort of stall condition,

beneficing of the consolidated technologies and, at the same time, suffering

from the uncertainties linked with the new developing markets and with the

new forms of incentives.

There is a unique fact which is a sort of evidence, and it is that the global

energy efficiency market is growing and evolving fast. The directions are

maybe not clear at all, and ESCos will need to be dynamic in order to chose

the right ones (being as effective as they can compared with EU directives),

but the energy revolution has not come yet, and Energy Service Companies

are the only certified entities which can operatively speed it up in the

“everyday-business”.

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15. BIBLIOGRAPHY

http://www.assoesco.org/

http://www.federesco.org/it/

http://www.enea.it/it

http://italy.epcplus.org/spin-partnership-tra-pmi/

http://www.gse.it/it/Pages/default.aspx#&panel2-2&panel3-1

http://www.mercatoelettrico.org/It/

http://www.fire-talia.org/il-mercato-delle-esco/

http://www.qualenergia.it/lavori_verdi

http://orizzontenergia.it/news.php?id_news=5635

www.rinnovabili.it

https://www.iea.org/

www.pmi.it/tag/efficienza-energetica

www.sviluppoeconomico.gov.it/index.php/it/energia/efficienza-energetica

https://www.key4biz.it/internet-of-things-mercato-europeo-a-21-miliardi-di-

euro-nel-2025/158763/

http://www.agenzianova.com/a/0/1410244/2016-09-06/speciale-energia-

studio-europarlamento-societa-esco-potrebbero-aiutare-a-raggiungere-

obiettivi-ue-su-riduzione-emissioni

http://www.eccj.or.jp http://www.tecnologieefficienti.it

http://www.forumenergia.net http://www.caroligiovanni.it http://www.aem.it

http://www.e-quem.enea.it/ESCO http://www.autorita.energia.it

http://www.fire-italia.it

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evidences” A.Trianni, E.Cagno.

“A novel approach for barriers to industrial energy efficiency” A.Trianni,

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107

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Rete Nazionale delle Agenzie Energetiche Locali: Efficiency - Quaderni di

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